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Decision Support Service

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Decision Support Service Reviews (46)

The moving representatives were courteous, on-time and very helpful
Thanks again, and I definitely will promote your company to others

End-of-November 2016, my company announced me I had to move in a couple of week from Ottawa to Kitchener (company reorganization)My experience with First Rate Movers was excellent from the first contact, estimate, booking and realizationI was first in touch with *** (manager) - good communication and focused on finding the best solution (price & date)
During the two moving days, the two guys in charge of the move out mo(*** and ***) were great and very professional (on time, hard worker, organized, polite)
To conclude, my first experience with First Rate Movers was excellentGreat team

Matt G*** is forthright, professional, and a pleasure to deal withThe crew arrived on time, clean, approachable, friendlythey took an inventory and went straight to workI've never seen anything like it...organized, a system in place, and I had to step out of the way and leave it all in their handsI like to keep control but I happily released it all to them and they were simply amazingI totally recommend this company

Moved from Barrhaven to Carleton Place in Sept 2015.

The guys are First Rate Movers are extremely professional. They were punctual, friendly, and took great care in loading/unloading our belongings. The job was completed for less than their estimated cost, a nice saving for us.

Would use them again for sure!

A great moving experience with absolutely no stress. [redacted] and [redacted] were confident , patient and with great skill and consideration swiftly moved our belongings from one home to the other. I would not hesitate to recommend First Rate Movers ..Thank You again.

I have to say that I was beyond impressed with both the efficiency and care with which my belongings were relocated. Having had the walls freshly painted only a few days before at our new home, the movers took great care not to scuff them up, which was greatly appreciated. That, along with their positive attitude, made it a pleasure to have them help us. I would greatly recommend them to anyone seeking professionals in the future.

Moving day is always a stressful day. I booked a move from a 2 bedroom apartment (with LOTS of stuff) to a new townhouse with First Rate Movers, and I can honestly say that my experience was absolutely fantastic! I don't normally write reviews, but after dealing with First Rate Movers, I felt the need to let others know how great they are.

The two movers arrived 20 minutes early to prepare the truck and to get an idea of what kind of furniture I had, how many boxes, etc. They were extremely professional and it was completely obvious that they had worked as a team before - they are two exceptionally hard working guys! They emptied the apartment in record time, wrapped all the fragile pieces of furniture with blankets and even provided a wardrobe box for clothing on hangers. They were talking 3 heavy boxes of books at a time, not just one box each load...

After leaving the apartment, they arrived at the townhouse just after I did.

I truly appreciated Matt's helpful information and assistance. He showed a lot of integrity, easy to trust this compalny.

First Rate Movers live up to their name. They are truly first rate. My move couldn't have gone better and I wouldn't hesitate to use their services again or to recommend them to others.

We used First Rate Movers to move my mother from her home into a seniors' residence. Matt was very helpful and though he was booked on our designated day, he was able to arrange for some trusted contractors. The move itself went extremely well and in the end it cost a bit less than the estimate. Todd and Zack we're great: very efficient, courteous, friendly, and took very good care of all my mother's things. In other words, true professionals! The furniture was very carefully wrapped and placed in the truck; equal care was taken unloading the truck and unwrapping things. Todd offered great advice on furniture placement and both were very patient and accommodating in trying out various possibilities before we found the right one. They also very kindly helped me bring in a carload of items that would have taken me over an hour... done in a fraction of the time! My mother and I are both very impressed with the reliability and quality of the service this company offers and would not hesitate to recommend it to others.

I used the services for a move and received exceptional services! It was within the quote, the contractors were diligent, helpful, courteous, on-time and still smiling during the last hour with two tricky items to manouevre. The three guys were a great team. I would highly recommend them and they get 5 stars because they went that little extra when they couldn't get my couch upstairs and wrapped it up for me to protect it from the outdoors until I could figure out what to do with it. I moved into a tricky place with stairs and weird hallways where they had to really push, pull and lift to get some items moved. Great job!

Old school service! We used First Rate twice. I was a bit sceptical at first because the guy on the phone seemed a bit gruff and the estimate was higher than two or three other companies I had called. But I liked that First Rate was bonded, would cover any damage and all their movers were insured. Both times the movers were on time, polite and very efficient. They wrapped all the main furniture in blankets and obviously knew what they were doing - moving large pieces up and down stairs and around tight corners without a mark. I also like the fact that all the paperwork was done properly and that both times, they came in under the estimate! I hope we never have to move again. But if we do, we will use First Rate Movers.

I was extremely happy with my experience with Furst Rate Movers Inc. moving is normally very stressful but they made it very easy. They were very polite, professional, friendly, and worked extremely hard. I will definitely recommend them and use them in the future!

We had First Rate Movers move us from our apartment to our house. The experience was really great. There was a team of 3; they arrived on time, were friendly and worked hard all day.

They took their time to wrap and prep out furniture to ensure it transferred without any problems. They finished within the estimated time.

We had a great move and I want to thank [redacted] and the moving crew for making our move day easy and stress free! We would hire them again in a heartbeat!

Never thought I would describe a move as 'relaxing'! Aaron, Zach and Adam were respectful, fast, hard working and very professional. Had a few family members who were assisting with the move and everyone was commenting on how great a job they were doing. It felt like the whole thing flew by! Thanks guys, we had even just painted and I haven't found a single dent or chip from moving furniture. Super impressed.

We had a wonderful experience with First Rate Movers. Very professional, clear, concise estimate. Careful and quick movers. Not looking forward to moving again, but will definitely call on First Rate Movers if we do!

First Rate Movers are indeed first rate. They arrived on time, were friendly and polite, fast and efficient, and obviously very experienced They put runners on the floors so as not to damage them. The 3 men finished my move from a townhouse to a condo within the minimum time so I saved money. I highly recommend them.

First Rate Movers offered the best service I've had in a long time... The guys were very courteous and professional.
I would have absolutely no qualms whatsoever in recommending them to anyone!

Moved on May 19, 2015 - [redacted] and his crew were great!

I was very happy with the guys who came to do my move last month. They were on time, polite & professional. They were careful with my stuff. They did a great job. Finished earlier than I expected. Price was very reasonable.

After being in the military for 22 years, I have done a lot of moving in my life. Things can be very stressful or go wrong during a move. This was not the case with this move. It was one of the best moves I've had by far.

From now on, I will always recommend this moving company to anyone else who might mention needing movers. Thank you very much First Rate Movers Inc. for everything!

[redacted]

Excellent service from First Rate. I have moved several times and this is the first company I would use again and recommend.
The three men were professional polite and pleasant.

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