Delmarva Buildings Reviews (%countItem)
Delmarva Buildings Rating
Address: 317 N Layton Ave, Camden Wyoming, Delaware, United States, 19934-1235
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Great so far! Buddy came out and went over everything with us. Buddy is very thorough and pleasant. He did a great job of getting the plans in order for our building. Thanks Buddy
So far it has been a great experience dealing with Buddy during the planning phase. I’m sure his professionalism and knowledge will make the entire process effortless.
Great company to do business with. Will go out of there way to make exactly sure you get everything you want and need. Buddy knows his stuff and will go out of his way to make sure you are happy with your purchase.
At this time we have only done the paper work and have not started the building yet.
But so far it been good Buddy came out and went over everything on site and its all been good so far. First impression is everything.
Thanks Buddy
We have been trying to plan to build a garage for a few years now and researched a lot of companies. The reason we chose Delmarva Pole builders was the quality of the product and the price. A friend of mine had them build a garage for him and it was very high quality. Everyone has been very helpful and professional so far, can't wait for the construction to start.
Stephan was a pleasure to work with during the sales and signing of the contract and going through the process of getting my building....Allen
DMPB did a great job and worked with me through the process.
I was promised by a Manager *** @ Delmarva Pole Buildings that he would take care of fixing my driveway from a incident that was almost deadly where his delivery driver almost flipped the fork lift and put the forks through my asphalt driveway. While this is outside of the contract agreement it was a verbal promise by a manager representing the company that stemmed from a negligent fork lift operator. It’s been one month since the building was complete and the driveway has yet to be repaired.
Upon reading over our signed contract on this $32,000.00 pole building on page 3 of 5 of our signed agreement it states that the corporations policy is to build the building plus or minus 2 inches from the approved plans and contract language. During construction the subcontractors used disregarded the elevation markings written on the post provided by Delmarva(Randy) that stated where to set the skirtboard for elevation purposes and set my entire building 3.5-3.75 inches higher than agreed in the contract which is outside of the agreement and in my eyes a breach of contract on their behalf. I wasn’t going to raise the issue if the owner would have just taken care of the driveway as promised but since it’s gotten to this level I thing a refund/ compensation for the additional cost I will incur for the walls being taller than specified(added drywall, insulation and other materials) or complete reconstruction of the building(with new materials as I didn’t pay for lumber and trusses that have holes from a error at the hands of the contractors; I think that would take away from the structural integrity of the building)
We have come to an agreement to resolve our dispute. Documentation can be provided if needed.
Revdex.com:
I have reviewed the response made by the business in reference to my complaint and find that this resolution is satisfactory to me.
Regards,
Complaint ID: 13577316
Very Responsive, Knowledgeable Staff
I love working with these people. Very professional!
Great group of folks! Very easy to do business with, professional and responsive! After speaking with James he knew exactly what I was looking for in a pole building and provided a solution to my needs. I Highly recommend company!
I had DPB put up my 40'x60'...
Great building & Great experience!
Highly recommended.
I had some issues during construction but Mr. Ruhe personally addressed them. I am happy with my barn and I would recommend Delamarva Pole buildings.
We signed our contract with Delmarva Pole Buildings on 3/26/18. When the company tried to obtain the permit from the County there was a stipulation that our building must have a fire rated door and Fire wall (our contract was updated 5/16/18). In the beginning of June there was a family emergency and I wanted to make sure the company was paid in full. This was secondary to not knowing when our families income would be back to normal. On 6/22/18 I asked Jason Owens Accounting / Office Manager if prepayment has been done before he assured me that it has and proceeded to take the final payment. I received an email receipt that reads under the description "Permit/Prepayment Lumber and Final" this receipt also reflects the transaction ID#. The building was finally finished 10/19/18 with the Fire rated door being installed / ordered incorrectly and having holes filled with caulk and the concrete being two different colors and cracked. This is now 24 days past the 120 stated in their contract. On 11/14/18 I received an emailed invoice that I owed $1,077.00
Dear Mr & Mrs ***,We received your complaint through the Revdex.com and would certainly like to rectify what seems to be a misunderstanding. We understand there were payments made under the title "FINAL" - however as indicated, it did not include the change order which was an oversight on our part. We apologize for this. If you add together the total of what you paid for your building versus what you agreed to pay, you will find the difference is $1,077.00 - that is where the balance owed is coming from. We understand there was a miscommunication about this not be included in what was owed, which is why we offered to have this balance spread out over however long a period that you need to have it taken care of.Regarding the concrete, we believe it meets all industry expectations and would be more than happy to look at it.With regards to the door, it was ordered 100% correctly - but was backordered, and arrived incorrectly. An offer was made to order a new door in order to rectify but we received verbal communication to fill in the holes with caulk and install as is, so final inspection could be completed. If this is incorrect, or if there is a misunderstanding regarding this, please let us know.Regarding your desired resolution — we would love to arrive at a fair building resolution so that you feel satisfied and treated fairly. We had reached out to John via email on 12/4 asking for the opportunity to rectify, but have not yet received a response. We will reach out again this week so this can all be solved in the best way possible — we sincerely apologize that your experience was frustrating, as this was never the intention.
Revdex.com:
I have reviewed the response made by the business in reference to my complaint and have determined that this does not resolve my issue. For your reference, details of the offer I reviewed appear below.
In order for the bureau to continue to assist you, you MUST provide your view on the matter or your complaint will be closed as answered.
My concern regarding the final payment is that I paid in full for a reason. Like I stated previously, with my husband being out of work I wanted to make sure your bill was taken care of. I do however, understand mistakes happen but when the change order was completed on May16th and I paid June 22nd over a month later… the building wasn't even completed until October there is 4 months in between that not one person contacted me or said anything. It wasn't until a month after the building was even finished and inspect that we were notified of a bill on November 14th. In regards to the verbal communication of the door to be filled with caulk. yes, we did communicate this. Secondary to it being 3 months of back and forth trying to have our building completed. We were trying to be finished with your company and put everything behind us. Only to be surprised with yet another bill. If I would have known of the balance, I would have selected a new door at your cost or have the existing bill reduced ( not including the $250 credit). In regards to the concrete it was brought to the inspectors attention. If you paid over $20,000.00 for something would you want your driveway to be two different colors?? In conclusion, I have to stand my ground in that I do not have a balance. I have a receipt that states clearly I made a final payment and there were 4 months in between June and October. This is horrible business edicate!
Regards,
Complaint ID: 13293603
do not use this company. they hire subcontractors and have no field supervision. management has no idea of what is going on in the field
Dear Sam,
We would love the opportunity to rectify what appears be a misunderstanding. Your project had an initial delay, but was completed after that as quickly as possible. Hope we can hear from you soon. Thank you!