Deniro Marketing

There is a pending charge on my account from this company and I didn't atrorise or subscribe to there survice

The customers desired settlement was met on November 29,when his account was disabled and refunded

Hello, we have added your email address to our suppression list however it is possible that affiliates may still be issuing emailsPlease attach a copy of the emails you are receiving so that we may be able to assist with determining who is sending you those emails and we can get your email address completely suppressed

I am receiving them as of today Below is a screen shot of the two most recent which arrived very recently This is only one of many I've received this month All of the unsubscribe informationappearing on all of their e mails is the same

The attached files reflect the company's statement asserting that they will remove me from their mailing list(s). The second attached file reflects my compliance with their request that I send a copy of the link to the emails I have been receiving. The promise to add my e mail address to their suppression list is only one of four that they have sent me to date.Thank you, best regards*** ** ***

I am rejecting this response because:.I have complied with this company's request to send copies of the links many times in the past. I keep receiving that same advice to send the links, all to no avail. I am still receiving their e mail as of this afternoon

I really appreciate all your efforts and I think you may have been successful. I have not received any e mails from them today. That said, if I get more, I'll follow your suggestion.Again, thank you for your assistance Regards, ***

According to our records Mr. [redacted] has been issued all refunds requested. Please see attached documents which indicate that the desired settlement has been met. Kind Regards, [redacted]

The customers desired settlement was met on November 29,2014 when his account was disabled and refunded.

Desired Settlement has been met

Hello, we have reviewed this complaint and issued a refund in the amount of $69.00. Please allow 7-10 business days for this to reflect on the customers credit card or banking statement. Thank You.

Hello, Request for refund has been issued. Please allow 7-10 business days for the refund to reflect on your credit card or banking statement.

Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.
I will wait to see if the refunds are given and when are received, I will respond to inform you that they have been received

I am rejecting this response because:I was refunded only one Month when I want both months refunded because I was not satisfied and very unhappy with the customer support I received and the no responses on all my e-mails weeks before the new billing cycle was due,as i...

wanted to cancel and that was not met and I had to pay over draft fees to my bank due to money still being pulled out after I emailed I wanted to cancel weeks pryer.So I am still owed one month.

I am receiving them as of today.  Below is a screen shot of the two most recent which arrived very recently.  This is only one of many I've received this month.  All of the unsubscribe informationappearing on all of their e mails is the same.

Hello, we have added your email address to our suppression list however it is possible that affiliates may still be issuing emails. Please attach a copy of the emails you are receiving so that we may be able to assist with determining who is sending you those emails and we can get your...

email address completely suppressed.

Review: When I was going to renew membership to this site [redacted] which is owned by this business, it clearly advertised a limited discounted price available for one week at 14.95 for one month (39 for 3 months). I went to renew before the week was over and it clearly still said 14.95 for one month, the next screen I submitted my online check information and then got a 29.95 receipt in the e-mail afterwards. The billing company and website customer service repeatedly denied making that offer. Furthermore, they blocked payment options from the site so that the only way I can renew is by money order. They punish the customer for not following through on their own advertisement. So I believe we have something which may be fraud and definitely poor customer service. They said it would take 15 business days for them to process a refund but I do not trust them and will get my bank to dispute the charge if not refunded by the end of the week.Desired Settlement: the preference is to have at least one month of the service at the $14.95 option they advertised. (probably 2 months at 14.95 would be good since they put me through all this trouble) In addition, I would like to have my membership options restored so that I can renew either by credit card or online check again.

Business

Response:

This is the second response to this complaint. First response posted on 9/15/14. We have met the members desired settlement.

Sent on: 9/23/2014 4:05:44 PM

Business

Response:

Member received the response to his concern from us the same day it was received. We have added time to members account and sent confirmation email to member.

Sent on: 9/30/2014 3:06:36 PM

Consumer

Response:

I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.

Review: I have received numerous e mails from the subject company, all dealing with "[redacted]" ad nauseum. I have clicked on their unsubscribe link hundreds of times, contacted their on line support group numerous times, and received from them e mails promising to suppress my e mail address ([redacted]) from their systems.All to no avail.The unsolicited e mails have continued.Desired Settlement: Stop all e mail from this company and affiliates.

Business

Response:

Hello, we have added your email address to our suppression list however it is possible that affiliates may still be issuing emails. Please attach a copy of the emails you are receiving so that we may be able to assist with determining who is sending you those emails and we can get your email address completely suppressed.

Consumer

Response:

I am rejecting this response because:.I have complied with this company's request to send copies of the links many times in the past. I keep receiving that same advice to send the links, all to no avail. I am still receiving their e mail as of this afternoon.

Consumer

Response:

The attached files reflect the company's statement asserting that they will remove me from their mailing list(s). The second attached file reflects my compliance with their request that I send a copy of the link to the emails I have been receiving. The promise to add my e mail address to their suppression list is only one of four that they have sent me to date.Thank you, best regards[redacted]

Consumer

Response:

I am receiving them as of today. Below is a screen shot of the two most recent which arrived

Review: The site itself states that it uses fictitious models/profiles. When I got a hold of customer service it was at that time I was told there was no refunds. In a nut she'll they advertise that it is the no.1 dating site. When I signed up I was let know that these fictitious cupids were a few not the whole site for helping the consumer.I found out that 98% of the site is a scam. I would like the site shut down simply because they are hurting a lot more people than they relize.Desired Settlement: I have been a member for 7 days and I would like my money back. Since they are stealing from me with a fake Web site I would like all my money back.Thank you,[redacted]

Business

Response:

Hello, we have reviewed this complaint and issued a refund in the amount of $69.00. Please allow 7-10 business days for this to reflect on the customers credit card or banking statement. Thank You.

Review: This company has charged my credit card for services that I did not want, two dating sites, Date Match and Milf Affairs. I called and cancelled these add-on subscriptions (2) and they charged my CC anyway. I contact their customer service to get a credit, but they refused to do so. This business is very sneaky in tricking people to sign up a web service and then add-on these additional sites with out consent. Very shady business practices. I did not want the ad-on sites and I called to cancel the original subscription and yet I was still billed.Desired Settlement: There are two transaction, one for $24.95 and another for $39.00. I would like refunded.

Business

Response:

Hello, We have issued the refunds as requested. Please allow 7-10 business days for them to reflect on your credit card or banking statement. Should you have any other questions or concerns please feel free to contact us. [redacted]

Consumer

Response:

I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.

I will wait to see if the refunds are given and when are received, I will respond to inform you that they have been received