Dependable Property Management

Working with Dependable has been a truly pleasant experience. Rimma, in particular, was a delight to work with, always ensuring that every detail was handled with utmost care and professionalism. They stand out as one of the best property management companies, showcasing their expertise and dedication in every interaction. They truly know what they are doing and make the entire process seamless and enjoyable.

For the first time in my whole life, a management company works properly! No mice or roaches. Their Maxforce killed all pets safely, without any harm to people. Can't believe but our elevator works all the time!

Our building has been using their services for years now and everyone is very pleased with their quick response to any repairs that we require. I don't think that anything has ever gone longer than a week without their attention.

Dependable managed our building for the past two years and was always professional and timely with all of our communication. We had some issues with elevators and they worked fast to fix everything. Will definitely continue to work with them..

DPM is fantastic! They handle all our building’s needs efficiently. The staff is experienced and polite. Rimma in customer service is always there to help. Highly recommend!

DPM has been amazing at handling all the common area issues. The elevators and roof leaks are taken care of promptly, we don't have to ask them twice, even more, mainly, they are proactive with these questions. The staff is experienced and caring, they do what they promise. Can recommend them.

DPM is fantastic! They take care of all common area issues efficiently. Their team is skilled and experienced. The online billing system is very convenient. Highly recommend!

5 stars! DPM has been managing our building for 2 years and I have nothing bad to say at all! They don't lie, and they are able to prevent the problems in the building instead of simply trying to take care of the consequences. Amazing approach, especially in the long run. We always pay online which is another big plus. Definitely recommend.

We couldn’t be happier with DPM as a management company. They are skilled, experienced, and well-organized. Whenever we reach out with an inquiry they address issues in a timely manner and make it a seamless experience for us.

I enjoyed working with Dependable so much! They have lots of stuff to kill all the pets and generally I am pleased with the communication. Rimma is ALWAYS attentive to everything what I was saying, she did her best to put my mind at ease :)

We are overall happy with their management. They keep our building in top shape, and I love that they address communal issues like elevator repairs promptly and there is no need to chase them. Thanks for professional and caring approach.

The difference with DPM running our building is night and day. Everything from urgent repairs to regular checks is handled with speed and competence. Living here for over two years, and with their management, I’m planning to stay much longer.

DPM’s team, especially Avetik and Diana, have transformed our building management. Quick email responses and even faster problem resolution - absolutely professional. Never regretted we went with their team.

I had some issues I needed them to resolve so I wrote an extensive email with detailed descriptions of all problems. They addressed my email in a timely fashion and ensured everything was resolved as promised. Bravo!

It's great to see how responsive our management become after Arthur was assigned to our building. Every question gets an answer, and you can tell they're genuinely trying to make things better for everyone involved. Absolutely happy with the experience and can recommend them.

Very caring and understanding staff. I wrote them an email regarding a leaking ceiling and they responded almost immediately. The problem was fixed the next day. 5-star service all the way!

Dependable Property Management is far from dependableI would never recommend them to anyoneThey are very unorganized and inconsistent resulting in many problemsThey do not clean their houses thoroughly before new tenants, nor do they inspect houses regularly in between tenants, which most likely will result in you getting money taken out of your security deposit for damage that was not done by youEvery time you come in contact with employees, whether it be at their office or over the phone, you will find that they are rude and have an awful attitudeDependable Property Management is a very sketchy and shady rental company so stay away from renting their properties!

From the beginning of my business relationship with Dependable Property Management, things have been horribleThey have so far waited a month and weeks to deposit my checks that I paid on timeWhen I called to ask them what the delay was they never got back to meThen they threatened to keep my deposit and not let me move into the lease I signed due to them losing paperwork that I already had turned inI haven't even moved in yet and I have already had this much troubleWhen I spoke to the owner and manager he was condescending and then hung up on meThe word Dependable in their name is advertisingDo not rent from this companyThey do not care about their customers

Dear Sir/Madam:This is a response to a complaint ID # ***This complaint has no merit at all.We are representing a condominium association as a billing agent.The bill was from the condominium association and not from the management company.Before the closing we submitted a statement that
showed outstanding water and sewer charges owed by the seller.Seller used the water over the years and has to pay for itNew owner should not be responsible for it.NYC Water Board was increasing water and sewer charges every year.Current common charges were too short to cover increased water bills and therefore the seller was assessed $ assessment according to her % of common interest.Outstanding water charges were stated in the annual financial statement and known to everyone.Moreover the seller and the buyer were represented by attorneys who were advising them.The management company cannot return anything to the seller , because we did not received anything from the seller.The outstanding water bill was paid to the condominium association, not to the management co.Sincerely, Dependable Property Management, Inc

Terrible experienceCould not wait to leaveThey were so rudeI think UNC should not have them listed because they have an attitude of students are young and stupidNEVER will I recommend them even to my worst enemyEveryone I would share my experience with gave me a one word response....SLUMLORDSExactly what they are