Deyo Davis Funeral Home Reviews (23)
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Deyo Davis Funeral Home Rating
Address: 1578 W 1st Ave, Columbus, Illinois, United States, 43212-3346
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted]. Quaker State made repairs to the ceiling but there is no way to know if they were successful until after the next heavy rain.I'm hoping that the problem is solved. It took quite a while but Quake State finally made a definite effort to correct the problem.
Regards,
[redacted]
Tuesday, July 26,2016 Revdex.com BE: ID # [redacted] On 6/30/16 we received a call from the homeowner concerning her project (however it was brought to our attention that her boyfriend was on social media prior to her call complaining about our company). As always we send a service form to the home owner to...
fill out so we can schedule a service. We also explain that if we are in the area before we get the form back we wall stop and handle the issues. By attempting to expedite the service call we did not wait for the service form and dispatched a man to her home before receiving her comments. Our fault was not calling to let her know we would be there. However this is not a reason to call our office and verbally abuse our office manager by cussing and degrading her that day, additionally our installation manager called and was trying to be helpful for the first 10 (ten) minutes of the conversation and then she once again reverted to the cussing. Unfortunately this man's temperament is not as mild as the office manger and he bit back. Shortly after that our service manager arrived in the office and called her and at that time were were told not to return. I then sent a letter to the homeowner to explain our situation and offered to return to remedy the issues. In regards to the issues we did use treated lumber and it was installed properly. This project was/is under warranty and we are trying to service.Thank you,David A. [redacted]President P.S. Again we are waiting to hear from the homeowner so we may return to take care of her concerns.
This issue has been resolved. We fixed it even, though it was not a warranted issue.