This is a response to your letter regarding service performed by Diamondback Pest Mgt., Inc.We first went out to inspect the home on June 16th The exterior roof and soffit area as well asthe attic were inspected for the type of wildlife and points of entry that were causing the pest issue.It was determined that bats were getting into the ridge vent areaThe ridge vent is the most commonarea where bats are able to squeeze into due to warping of ridge vent materialsOn the inside of theattic a large amount of mouse feces and bat guano were foundThere was no evidence of chipmunkdroppingsIn fact since chipmunks are burrowing rodents we have never ru n across a situation wherechipmunk droppings are found in the atticAfter the inspection you did agree to the work proposedand the cost of $1,300, in the state of Wisconsin a verbal agreement is bindingAs far as getting aprice of $for ridge vent replacement that price would not include; exclusion, cleofhazardous materials (bat guano) or sanitizing.Unfortunately, we have no records of a voice mail being left not to do \he ridge vent work so thework was done as first agree toAs far as the clean up and sanitizing this is done when the ridge ventmaterials are removed from the outside, we do have before and after picturesWe do guarantee ourwork but do not recall getting a call after the work was completed that there were still issuesWe dofollow up on calls after the work is completed but the customer does have to contact us.We would be happy to come out, weather permitting and inspect the property to address any issues
This is a response to your letter regarding service performed by Diamondback Pest Mgt., Inc.We first went out to inspect the home on June 16th The exterior roof and soffit area as well asthe attic were inspected for the type of wildlife and points of entry that were causing the pest issue.It was determined that bats were getting into the ridge vent areaThe ridge vent is the most commonarea where bats are able to squeeze into due to warping of ridge vent materialsOn the inside of theattic a large amount of mouse feces and bat guano were foundThere was no evidence of chipmunkdroppingsIn fact since chipmunks are burrowing rodents we have never ru n across a situation wherechipmunk droppings are found in the atticAfter the inspection you did agree to the work proposedand the cost of $1,300, in the state of Wisconsin a verbal agreement is bindingAs far as getting aprice of $for ridge vent replacement that price would not include; exclusion, cleofhazardous materials (bat guano) or sanitizing.Unfortunately, we have no records of a voice mail being left not to do \he ridge vent work so thework was done as first agree toAs far as the clean up and sanitizing this is done when the ridge ventmaterials are removed from the outside, we do have before and after picturesWe do guarantee ourwork but do not recall getting a call after the work was completed that there were still issuesWe dofollow up on calls after the work is completed but the customer does have to contact us.We would be happy to come out, weather permitting and inspect the property to address any issues