Mr [redacted] has been apprised of the obligations of both parties in this complaint.he has continually refused to abide by the terms and conditions he wasmade aware of during his payment processwe advise all customers that ifthey cannot meet the obligations of our terms and conditions/to let us know andwe can part ways.The issue here is damage to the unit after shipmentmrbrown refuses to understand that we still got his order out even tho our area was flooded outtimes and had tornadoes in and around during the month of may and junehe as were all customers advised that we were closed for a period ofweeks in Junewe still got the order done and out in the days we statefor custom work.We don’t use txt msgs or phone calls for official businesswe have tried to contactmr brown times by emails since last week to offer him the replacement turbohe hasfailed to respond to any of our emails wholly.There are no and will be no refunds once work is performed and the services havebeen rendered and mailed outthis is also outlined in our terms and conditions locatedon our websitethis will be our final statement to this complaintThe customer needs to follow thru the shipping claims process as he indicatedhe would do initially
Items returned after warranty claim due to bad fuel linesusps tracking no's1st set sent to customer usps- [redacted] ***warranty return on fouled injectors- usps [redacted] ***core credit return-usps [redacted] ***this is another case of online scamming from dishonest people.please excuse the delay in response we have been dealing withsevere flooding in the last weeks.thanks.diesel speed and marine
***I am warning everyone to disregard your deceptive and contentions.you still fail to admit you received the new fuel linesthe injectors were failed by the old lines/i have an outside agent who has issued an affidavitas to the injector foul-upyou also again fail to recognize we posted aboutthe online ad-hominem attacks against us months agoyou are a unappreciativeand dishonest persontesting me with questions on txt msgs we had sentthat proves the malice in your hears/so doth the mouth speak.as to the flooding for last weeks/go read a weather report somewhere, I don’t care if you believe me or not at this pointi will fight all you dishonestand thug-bangers as long as it takes for you to get it thru your thick headi have more than satisfied customers this year alonei kept my wordwith you even when you were lying and play your pgames with me.you should be ashamed of your lies and deceptionstry telling the wholetruth from now on or send the fuel lines and injectors back, thats the ONLYway iwill issue any possible resolution to this debacleTHE ONLY PEOPLEWHO BELIEVE YOU ARE THE OTHERS WHO HUNT AND CAMP ON MY WEBSITE AND OR YOUTUBE CHANNEL TO REGALE IN THE L;ATESTDIRTY LAUNDRY AND OR BAD BLOOD AND WORDS OF THE DAY.PERFECT PROOF THAT YOU ALL ARE JUST A BUNCH OF GANG-BANGERS.FACTS-YOUR INJECTORS WERE SENT OUT IN TIMELY MANNER/THEY WERE INPERFECT OPERATING CONDITION WHEN SHIPPEDYOU PUT KRAPPYFUEL LINES ON THE NEW INJECTORS WITHOUT CLEANING THEM......THEREIS GLOPPED UP SILICONE ALL OVER THE LINE NUTS/SO YOU FAILED TO CLEAN THEMTHAT IS GROUNDS FOR WARRANTY TERMINATION/GO READGM;S WARRANTY REQUIREMENTS ON FUEL LINESHELL I EVEN OFFEREDTO CLEAN YOURS FOR FREEYOU FAILED TO SEND THEMYOU FAILED TOCLEAN THEM AND THAT IS WHAT FUBARRED THE INJECTOR SET.2.I AGREED TO HELP YOU AND YOU TOOK ADVANTAGE OF MY NICETY BYPLAYING WORD TRICKS AND TXT TRICKS WITH ME THEN CONFRONTING MEWITH WHAT I SAID OR WROTE ONE DAY TO THE NEXT??? HOW IMMATURE OFYOUEVEN WITH ALL THE FLOODING, I KEPT MY WORD WITH CUSTOMERS BY GETTINGORDERS DONE AND STAYING IN COMMUNICATION WITH EVERYONEI HOPE YOU GETA GOD-SMACK SOON SO THAT YOU CAN RELEARN HUMILITY CUZ YOU SURE DON’TKNOW ABOUT IT OR COMPASSION WHEN OTHERS ARE HAVING GREAT DIFFICULTIESI SENT YOU NEW FUEL LINES AT HALF COST/MY COSTALSO SENT ANOTHER SET OF REBUILT AND ENGINE TESTED INJECTORSWHERE IS MY END HERE? OR YOU JUSTWANT TO KEEP BUSTING MY NUTS FOREVER?DON’T GO AWAY MADJUST GO AWAY.I AM DONE TRYING TO STATE RATIONAL THOUGHTS AND PRETENDING YOU WILL GETA GRIP OF YOUR MENTAL FACILITIES WHEN YOU HAVE NO GOODNESS IN YOURHEART AND SUCH IS THE BURDEN TO DEAL WITH ILLOGICAL CONDESCENDING AND UNAPPRECIATIVE PEOPLE AS THE MOTLEY BUNCH OF YOU
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my dispute Please enter your reason(s) for rejecting the business response below Regards, [redacted] as I stated in yesterdays message time frame is well past the days I filled complaint and still have text message on my phone were I sent diesel speed and marine complaint number and were they acknowleded that they received it they told me at that point they were going to ship turbo back to me and several times afterwards which they have been clearly deceptive I only want my turbo returned or a refund that was originally paid for May via pay pall that I have a copy of pay pal receipt
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my dispute Please enter your reason(s) for rejecting the business response below Regards, [redacted] I have received no emails from this so called business I filled complaint with usps as requested by business and text them the case number as they requested on july I still have text on my phone also shows were I text case # to them here is case # [redacted] as I stated before return my turbo to me that I paid for on may
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my dispute
Please enter your reason(s) for rejecting the business response below.If you have read my previous post you can understand why I'm warning potential customers about Diesel Speed and MarineHe sent me an email stating that he has sent out the rebuilt injectors but I have heard that beforeAgain he couldn't give me a tracking numberAnd I don't know how I could have mucked up injectors by only running the truck in the driveway for hourIf you go to his website you will be able to read several other unsatisfied customers with similar storiesSave yourself a headache and deal with a reputable shop not Diesel Speed and Marine
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and have determined that this does not resolve my dispute
Please enter your reason(s) for rejecting the business response below
Regards,
*** ***
I originally sent turbo on Friday via fed ex did not get it back until which is clearly more than days installed turbo did not operate properly notified diesel speed and marine he claims was damaged during shipment I spoke to a mechanic that said damges are impossible without causing other damages diesel speed and marine told me to ship turbo back to them and that they would fix turbo so I shipped turbo back to them again via fed ex according to their trackinng number diesel speed and marine received turbo again clearly has passed days on I filed a complaint with postal service as requested bydiesel speed and marine and notified them and gave them case number diesel speed and marine has repeatedly told me they have shipped turbo back to me but I still have not received it
Customer received his item within the time period allowed for custom work(less than days)..he advised the item was damaged and we advised Mr*** to file a shipping damage claimwe told him we would try to find a replacementturbo unit to preserve the condition of the damaged unitcustomer
refuses*** *** to follow thru with shipping claims conditions as outlined on our website.customer has robo-called us at least 4-times daily which constitutesharassment and takes us away form our other workwe contacted himby email this past Monday and did not receive an update or response fromhim concerning this issue.When customer follows thru with claims process, we will assist himin a suitable manner to replace or repair the turbothe original orderprocess and payment for this custom order was all performed in under days which is standard time element for custom orderswe refer allcustomers to read and understand sales/shipping/and warranty termsand conditions which are found easily and clearly outlined on our website-www.dieselspeedandmarine.comShipping damage/claims are the customer's responsibility and are outsideour control and the realm thereof of our operations.We have obtained a replacement and will make unit available to customerwhen he has done due diligence in exhausting the claims process with theshipper- u.s postal servicetracking info/proof of shipment is available if this information is needed to provewe shipped rebuilt item out to customer within original time frame.thank you.***Diesel Speed and Marine.com
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my dispute
Please enter your reason(s) for rejecting the business response below
***Once again you amaze me in that you can continue to find reasons to not admit your wrongs and the way you treat your customersMy scrupulous records of text messages and emails show your true colorsThey speak for themselvesThe only desire that I have in my heart is to get rebuilt working parts that I paid for so that I can get my truck running after monthsYou say that you have had over satisfied customers over this last year, yet I see more dissatisfied customers than the satisfiedI even see a couple of bad reviews on Ripoff ReportYou can ask people to disregard my options but I would encourage them to read what others say about you and make up their own mindsYou say that everything was shipped in a timely manner yet I still don't have any injectors.In response to your comments:1: The fuel lines were cleaned as per your instructionThey were soaked in a can of carburetor cleaner for hours and then cleaned out with a pressure washerAnd I don't think that rebuilt injectors would go bad in less than hour of the truck running in the driveway because of a bad fuel line.2: Most people would think that keeping emails and text messages is a mature thing to do so they would have proof of a businesses lack of integrityNot an immature thing as you called me.3: If anyone has read my full complaint they would see that yes you did stay in communicationYou just lied about everything that you saidAnd I do sympathize with your floods and all that was going on but just tell the truth instead of stringing your customers alongYou'd get better reviews.4: New injector lines sell for $all day long on Ebay and I bet that they come packaged securely from the company with a description about the product and part numbers printed on the package, not just shipped loosely stuffed in a plastic sandwich bag with no writing or numbers or anything on itAnd I still don't have injectors or even cores so I don't know where you're getting that I doAnd you're right about my mental facilities being tested as well as my patienceMost people are appreciative when they aren't lied to or being ripped offHowever I have been lied to over and over and still don't have a working product and for that I am unappreciative.
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and have determined that this does not resolve my dispute
Please enter your reason(s) for rejecting the business response below.Overtime that you accuse me of twisting the truth I seem to prove you wrongAs I said before I have kept records of e mails just in case there were any questions about our transactionsAnd yes I did clean the injectors as you told me to doI sealed the lines on the outside with silicone and that had nothing to do with the workings of the linesAs far as the scam artist remark all I want is to get my truck running after months of issues with lost packages that were supposedly mailed but no tracking number to back it up and the obvious lies that you told me just to put me off for a little while longerAlso if I remember you had said that you would send me the old fuel lines so that I could show them to my mechanic? Again never got them or any other receipt for any other parts that you were suppose to have sentThe following is a copy of the email that you sent on October 21, It shows fuel lines cost $(over the phone you told me $but no record of that) and once again it was in the mail.
parts package and on the way-+injectors/charged you for seals kits only/eachx8=96.00set of fuel lines/new/my cost=299.00return shipping=35.00I replaced all your nozzles with matched set @ 384.00/my costgave you credit for your other [email protected]=crediti will take the charges off your core credit and refund or bill youthe difference once I get a moment to do sotake care-thanks.***Thanks for the sincere wishes for a Merry ChristmasI hope that you have a very Merry Christmas as well!!!Regards,
*** ***
You hunt and pick and change your story every time I provide facts for you.I have your old fuel lines and they were inspected and video-recorded by meand an unbiased outside fuel shopthey were NOT cleaned properly as you allegecheap chi-comm fuel lines may be on ebay/but factorygm fuel lines which is what you received are 80-eachyou are a accuser and there is no goodness in your heart so do as you willI am done with this issueganging up with others online and leaving slanderous comments or reviews does not prove anything or reinforceyour standing, it just proves you are just another scam artist using thead-hominem online forums to wage your rediculous attacks against me.no matter/i build for fuel shops and have many other customers whoABIDE by my install instructions and they dont have issuesI no longerwonder if you were just being ignorant, I now know your were being deliberatein your intentions and actions to muck up my workwont change anythinghere,so with sincere heart I wish you peace and happiness and a MERRYCHRISTMASTAKE CARE
Hello Revdex.com,This person is part oif a racketeering group we have already identified to youhe is associated withdavid shondelthjey have both ciommitted fraud and theft of servicewe have turned this over to our local sheriff for investigationthis will be our one and only response to this
fraudster.with repsects-Diesel Speed and Marine
The customer needs to go re-read the terms and conditions of doing business with us.shipping damage must be reported immediately to us, which he failed to do.we are NOT responsible for shipping damageswe insure and provideshipping for our customers, it is THEIR obligation to file and follow thruon shipping damage claimsCustomer must file a shippers claim if there is damage found.customer failed to do so, until we repeatedly asked him to do so.Custom work, which he requested must be paid for in advance, theterms state we have up top days to fulfil the request which we dideven in light of the storms/flooding/and tornado damage we had herein the month of may and June.There are no refunds given for custom work that is already done.customer needs to follow thjru with the shipping claim he filed andstarted with the post officewe emailed him about all these above conditions and he failed tocontact us back
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my dispute.
Please enter your reason(s) for rejecting the business response below.
Regards,
[redacted]
as I stated in yesterdays message time frame is well past the 30 days I filled complaint and still have text message on my phone were I sent diesel speed and marine complaint number and were they acknowleded that they received it they told me at that point they were going to ship turbo back to me and several times afterwards which they have been clearly deceptive I only want my turbo returned or a refund that was originally paid for May 1 2015 via pay pall that I have a copy of pay pal receipt
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my dispute.
Please enter your reason(s) for rejecting the business response below.First of all I have kept records of every email and text message and it is very plain to see that I was given only 1 tracking number and the negligence and lies that were told by Diesel Speed and Marine should be criminal. He continued to promise that parts would be shipped and they never were. As far as the warranty goes the fuel lines were cleaned the way he told me to. And an 3 injectors don't go bad after only running the truck for less than 1 hour in the driveway with a new fuel filter as well as an additional filter to eliminate contamination. Not only didn't he send me rebuilt injectors or other gaskets etc but now I don't even have any injectors at all including the cores that I sent him. Now I have to spend $2500 to buy injectors from a reputable dealer and pay for cores that I don't have to exchange. Since my first post on Revdex.com I have read several other reviews on his website that make the same type of claims. This business is not to be trusted. He will come up with any excuse to not keep his word or back up his work. I don't know how he keeps up with all the customers that he rips off.
Regards,
[redacted]
The customer mucked up the injectors with failed fuel lines.we have in good faith worked with him even in light of allthe difficulty with the flooding in the last 6 weeks.new fuel lines and his rehab-bed injectors have beenshipped back to him. we are done with this situation asthe customer was less than honest with the fact that hehas received multiple credits and complimentary servicefor his failure to install fuel injectors properly. this will beour last response to this issue.[redacted]diesel speed and marine
[redacted]I am warning everyone to disregard your deceptive and false contentions.you still fail to admit you received the new fuel lines. the injectors were failed by the old lines/i have an outside agent who has issued an affidavitas to the injector foul-up. you also again fail to recognize we posted aboutthe online ad-hominem attacks against us months ago. you are a unappreciativeand dishonest person. testing me with questions on txt msgs we had sentthat proves the malice in your hears/so doth the mouth speak.as to the flooding for last 6 weeks/go read a weather report somewhere, I don’t care if you believe me or not at this point. I will fight all you dishonestand thug-bangers as long as it takes for you to get it thru your thick headi have more than 400 satisfied customers this year alone. I kept my wordwith you even when you were lying and play your psy-op games with me.you should be ashamed of your lies and deceptions. try telling the wholetruth from now on or send the fuel lines and injectors back, thats the ONLYway iwill issue any possible resolution to this debacle. THE ONLY PEOPLEWHO BELIEVE YOU ARE THE OTHERS WHO HUNT AND CAMP ON MY WEBSITE AND OR YOUTUBE CHANNEL. TO REGALE IN THE L;ATESTDIRTY LAUNDRY AND OR BAD BLOOD AND WORDS OF THE DAY.PERFECT PROOF THAT YOU ALL ARE JUST A BUNCH OF GANG-BANGERS.FACTS-1. YOUR INJECTORS WERE SENT OUT IN TIMELY MANNER/THEY WERE INPERFECT OPERATING CONDITION WHEN SHIPPED. YOU PUT KRAPPYFUEL LINES ON THE NEW INJECTORS WITHOUT CLEANING THEM......THEREIS GLOPPED UP SILICONE ALL OVER THE LINE NUTS/SO YOU FAILED TO CLEAN THEM. THAT IS GROUNDS FOR WARRANTY TERMINATION/GO READGM;S WARRANTY REQUIREMENTS ON FUEL LINES..... HELL I EVEN OFFEREDTO CLEAN YOURS FOR FREE. YOU FAILED TO SEND THEM. YOU FAILED TOCLEAN THEM AND THAT IS WHAT FUBARRED THE INJECTOR SET.2.I AGREED TO HELP YOU AND YOU TOOK ADVANTAGE OF MY NICETY BYPLAYING WORD TRICKS AND TXT TRICKS WITH ME THEN CONFRONTING MEWITH WHAT I SAID OR WROTE ONE DAY TO THE NEXT??? HOW IMMATURE OFYOU.3. EVEN WITH ALL THE FLOODING, I KEPT MY WORD WITH CUSTOMERS BY GETTINGORDERS DONE AND STAYING IN COMMUNICATION WITH EVERYONE. I HOPE YOU GETA GOD-SMACK SOON SO THAT YOU CAN RELEARN HUMILITY CUZ YOU SURE DON’TKNOW ABOUT IT OR COMPASSION WHEN OTHERS ARE HAVING GREAT DIFFICULTIES.4. I SENT YOU NEW FUEL LINES AT HALF COST/MY COST. ALSO SENT ANOTHER SET OF REBUILT AND ENGINE TESTED INJECTORS. WHERE IS MY END HERE? OR YOU JUSTWANT TO KEEP BUSTING MY NUTS FOREVER?. DON’T GO AWAY MAD.... JUST GO AWAY.I AM DONE TRYING TO STATE RATIONAL THOUGHTS AND PRETENDING YOU WILL GETA GRIP OF YOUR MENTAL FACILITIES WHEN YOU HAVE NO GOODNESS IN YOURHEART AND SUCH IS THE BURDEN TO DEAL WITH ILLOGICAL CONDESCENDING AND UNAPPRECIATIVE PEOPLE AS THE MOTLEY BUNCH OF YOU.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my dispute.
Please enter your reason(s) for rejecting the business response below.
Regards,
[redacted]
to respond to this allegation from [redacted] a.k.a. diesel speed and Marine. Here's the definition, Racketeering is the illegal activity that is inherent to organized crime. These crimes are committed with the protection and advancement of the organized-crime ""business"" in mind. I do not have a business, the only reason I know the person mentioned, is because he also got ripped off by this company diesel speed and Marine. [redacted] and I had both started doing business with [redacted] at the same time. We had listened to all of his videos, he called us on the phone and befriended us. to say we are a criminal organization would imply that there is more than one of me. Although there is plenty of his customers he has ripped off like me, he has sold used parts as re-manufactured. There is no class-action suit against him by any of these people that I know of. If there was I would definitely join them. Once this person has received your parts for remanufacturing, he will then ask you for the money. In my case he stalled me for weeks telling me that things had been shipped. Finally when I had PayPal put a hold on the money I had sent him. The next day he shipped boxes of used parts to me. I have documentation for all this. PayPal had me open the box in front of the local police department. Which I did. They noticed that they were dirty and also dirt in the bags that they were shipped in. What I had ordered was new solenoids, new nozzles, on remanufactured injectors for a Dodge Cummins truck. I could tell when I first got them that nothing new was on them and they were dirty. But to verify that that is what I received I also took them to a remanufacture of Bosch injectors. They verified exactly what I had expected. Diesel speed and Marine never replied to any of my emails, after I had received these parts. I also sent messages to him. No response. Never did he even offer or make an excuse for what he had done. this needs to be left on the Revdex.com page so other people can at least be cautious, when dealing with this person. If I had read this to begin with I would've never done business with this person.
Items returned after warranty claim due to bad fuel lines. usps tracking no's1st set sent to customer usps-[redacted]warranty return on fouled injectors- usps[redacted]core credit return-usps [redacted]this is another case of online scamming from dishonest...
people.please excuse the delay in response we have been dealing withsevere flooding in the last 6 weeks.thanks.diesel speed and marine
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my dispute.
Please enter your reason(s) for rejecting the business response below.
Regards,
[redacted]
I have received no emails from this so called business I filled complaint with usps as requested by business and text them the case number as they requested on july 13 2015 I still have text on my phone also shows were I text case # to them here is case # [redacted] as I stated before return my turbo to me that I paid for on may 1 2015
Mr [redacted] has been apprised of the obligations of both parties in this complaint.he has continually refused to abide by the terms and conditions he wasmade aware of during his payment processwe advise all customers that ifthey cannot meet the obligations of our terms and conditions/to let us know andwe can part ways.The issue here is damage to the unit after shipmentmrbrown refuses to understand that we still got his order out even tho our area was flooded outtimes and had tornadoes in and around during the month of may and junehe as were all customers advised that we were closed for a period ofweeks in Junewe still got the order done and out in the days we statefor custom work.We don’t use txt msgs or phone calls for official businesswe have tried to contactmr brown times by emails since last week to offer him the replacement turbohe hasfailed to respond to any of our emails wholly.There are no and will be no refunds once work is performed and the services havebeen rendered and mailed outthis is also outlined in our terms and conditions locatedon our websitethis will be our final statement to this complaintThe customer needs to follow thru the shipping claims process as he indicatedhe would do initially
Items returned after warranty claim due to bad fuel linesusps tracking no's1st set sent to customer usps- [redacted] ***warranty return on fouled injectors- usps [redacted] ***core credit return-usps [redacted] ***this is another case of online scamming from dishonest people.please excuse the delay in response we have been dealing withsevere flooding in the last weeks.thanks.diesel speed and marine
***I am warning everyone to disregard your deceptive and contentions.you still fail to admit you received the new fuel linesthe injectors were failed by the old lines/i have an outside agent who has issued an affidavitas to the injector foul-upyou also again fail to recognize we posted aboutthe online ad-hominem attacks against us months agoyou are a unappreciativeand dishonest persontesting me with questions on txt msgs we had sentthat proves the malice in your hears/so doth the mouth speak.as to the flooding for last weeks/go read a weather report somewhere, I don’t care if you believe me or not at this pointi will fight all you dishonestand thug-bangers as long as it takes for you to get it thru your thick headi have more than satisfied customers this year alonei kept my wordwith you even when you were lying and play your pgames with me.you should be ashamed of your lies and deceptionstry telling the wholetruth from now on or send the fuel lines and injectors back, thats the ONLYway iwill issue any possible resolution to this debacleTHE ONLY PEOPLEWHO BELIEVE YOU ARE THE OTHERS WHO HUNT AND CAMP ON MY WEBSITE AND OR YOUTUBE CHANNEL TO REGALE IN THE L;ATESTDIRTY LAUNDRY AND OR BAD BLOOD AND WORDS OF THE DAY.PERFECT PROOF THAT YOU ALL ARE JUST A BUNCH OF GANG-BANGERS.FACTS-YOUR INJECTORS WERE SENT OUT IN TIMELY MANNER/THEY WERE INPERFECT OPERATING CONDITION WHEN SHIPPEDYOU PUT KRAPPYFUEL LINES ON THE NEW INJECTORS WITHOUT CLEANING THEM......THEREIS GLOPPED UP SILICONE ALL OVER THE LINE NUTS/SO YOU FAILED TO CLEAN THEMTHAT IS GROUNDS FOR WARRANTY TERMINATION/GO READGM;S WARRANTY REQUIREMENTS ON FUEL LINESHELL I EVEN OFFEREDTO CLEAN YOURS FOR FREEYOU FAILED TO SEND THEMYOU FAILED TOCLEAN THEM AND THAT IS WHAT FUBARRED THE INJECTOR SET.2.I AGREED TO HELP YOU AND YOU TOOK ADVANTAGE OF MY NICETY BYPLAYING WORD TRICKS AND TXT TRICKS WITH ME THEN CONFRONTING MEWITH WHAT I SAID OR WROTE ONE DAY TO THE NEXT??? HOW IMMATURE OFYOUEVEN WITH ALL THE FLOODING, I KEPT MY WORD WITH CUSTOMERS BY GETTINGORDERS DONE AND STAYING IN COMMUNICATION WITH EVERYONEI HOPE YOU GETA GOD-SMACK SOON SO THAT YOU CAN RELEARN HUMILITY CUZ YOU SURE DON’TKNOW ABOUT IT OR COMPASSION WHEN OTHERS ARE HAVING GREAT DIFFICULTIESI SENT YOU NEW FUEL LINES AT HALF COST/MY COSTALSO SENT ANOTHER SET OF REBUILT AND ENGINE TESTED INJECTORSWHERE IS MY END HERE? OR YOU JUSTWANT TO KEEP BUSTING MY NUTS FOREVER?DON’T GO AWAY MADJUST GO AWAY.I AM DONE TRYING TO STATE RATIONAL THOUGHTS AND PRETENDING YOU WILL GETA GRIP OF YOUR MENTAL FACILITIES WHEN YOU HAVE NO GOODNESS IN YOURHEART AND SUCH IS THE BURDEN TO DEAL WITH ILLOGICAL CONDESCENDING AND UNAPPRECIATIVE PEOPLE AS THE MOTLEY BUNCH OF YOU
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my dispute Please enter your reason(s) for rejecting the business response below Regards, [redacted] as I stated in yesterdays message time frame is well past the days I filled complaint and still have text message on my phone were I sent diesel speed and marine complaint number and were they acknowleded that they received it they told me at that point they were going to ship turbo back to me and several times afterwards which they have been clearly deceptive I only want my turbo returned or a refund that was originally paid for May via pay pall that I have a copy of pay pal receipt
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my dispute Please enter your reason(s) for rejecting the business response below Regards, [redacted] I have received no emails from this so called business I filled complaint with usps as requested by business and text them the case number as they requested on july I still have text on my phone also shows were I text case # to them here is case # [redacted] as I stated before return my turbo to me that I paid for on may
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my dispute
Please enter your reason(s) for rejecting the business response below.If you have read my previous post you can understand why I'm warning potential customers about Diesel Speed and MarineHe sent me an email stating that he has sent out the rebuilt injectors but I have heard that beforeAgain he couldn't give me a tracking numberAnd I don't know how I could have mucked up injectors by only running the truck in the driveway for hourIf you go to his website you will be able to read several other unsatisfied customers with similar storiesSave yourself a headache and deal with a reputable shop not Diesel Speed and Marine
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and have determined that this does not resolve my dispute
Please enter your reason(s) for rejecting the business response below
Regards,
*** ***
I originally sent turbo on Friday via fed ex did not get it back until which is clearly more than days installed turbo did not operate properly notified diesel speed and marine he claims was damaged during shipment I spoke to a mechanic that said damges are impossible without causing other damages diesel speed and marine told me to ship turbo back to them and that they would fix turbo so I shipped turbo back to them again via fed ex according to their trackinng number diesel speed and marine received turbo again clearly has passed days on I filed a complaint with postal service as requested bydiesel speed and marine and notified them and gave them case number diesel speed and marine has repeatedly told me they have shipped turbo back to me but I still have not received it
Customer received his item within the time period allowed for custom work(less than days)..he advised the item was damaged and we advised Mr*** to file a shipping damage claimwe told him we would try to find a replacementturbo unit to preserve the condition of the damaged unitcustomer
refuses*** *** to follow thru with shipping claims conditions as outlined on our website.customer has robo-called us at least 4-times daily which constitutesharassment and takes us away form our other workwe contacted himby email this past Monday and did not receive an update or response fromhim concerning this issue.When customer follows thru with claims process, we will assist himin a suitable manner to replace or repair the turbothe original orderprocess and payment for this custom order was all performed in under days which is standard time element for custom orderswe refer allcustomers to read and understand sales/shipping/and warranty termsand conditions which are found easily and clearly outlined on our website-www.dieselspeedandmarine.comShipping damage/claims are the customer's responsibility and are outsideour control and the realm thereof of our operations.We have obtained a replacement and will make unit available to customerwhen he has done due diligence in exhausting the claims process with theshipper- u.s postal servicetracking info/proof of shipment is available if this information is needed to provewe shipped rebuilt item out to customer within original time frame.thank you.***Diesel Speed and Marine.com
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my dispute
Please enter your reason(s) for rejecting the business response below
***Once again you amaze me in that you can continue to find reasons to not admit your wrongs and the way you treat your customersMy scrupulous records of text messages and emails show your true colorsThey speak for themselvesThe only desire that I have in my heart is to get rebuilt working parts that I paid for so that I can get my truck running after monthsYou say that you have had over satisfied customers over this last year, yet I see more dissatisfied customers than the satisfiedI even see a couple of bad reviews on Ripoff ReportYou can ask people to disregard my options but I would encourage them to read what others say about you and make up their own mindsYou say that everything was shipped in a timely manner yet I still don't have any injectors.In response to your comments:1: The fuel lines were cleaned as per your instructionThey were soaked in a can of carburetor cleaner for hours and then cleaned out with a pressure washerAnd I don't think that rebuilt injectors would go bad in less than hour of the truck running in the driveway because of a bad fuel line.2: Most people would think that keeping emails and text messages is a mature thing to do so they would have proof of a businesses lack of integrityNot an immature thing as you called me.3: If anyone has read my full complaint they would see that yes you did stay in communicationYou just lied about everything that you saidAnd I do sympathize with your floods and all that was going on but just tell the truth instead of stringing your customers alongYou'd get better reviews.4: New injector lines sell for $all day long on Ebay and I bet that they come packaged securely from the company with a description about the product and part numbers printed on the package, not just shipped loosely stuffed in a plastic sandwich bag with no writing or numbers or anything on itAnd I still don't have injectors or even cores so I don't know where you're getting that I doAnd you're right about my mental facilities being tested as well as my patienceMost people are appreciative when they aren't lied to or being ripped offHowever I have been lied to over and over and still don't have a working product and for that I am unappreciative.
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and have determined that this does not resolve my dispute
Please enter your reason(s) for rejecting the business response below.Overtime that you accuse me of twisting the truth I seem to prove you wrongAs I said before I have kept records of e mails just in case there were any questions about our transactionsAnd yes I did clean the injectors as you told me to doI sealed the lines on the outside with silicone and that had nothing to do with the workings of the linesAs far as the scam artist remark all I want is to get my truck running after months of issues with lost packages that were supposedly mailed but no tracking number to back it up and the obvious lies that you told me just to put me off for a little while longerAlso if I remember you had said that you would send me the old fuel lines so that I could show them to my mechanic? Again never got them or any other receipt for any other parts that you were suppose to have sentThe following is a copy of the email that you sent on October 21, It shows fuel lines cost $(over the phone you told me $but no record of that) and once again it was in the mail.
parts package and on the way-+injectors/charged you for seals kits only/eachx8=96.00set of fuel lines/new/my cost=299.00return shipping=35.00I replaced all your nozzles with matched set @ 384.00/my costgave you credit for your other [email protected]=crediti will take the charges off your core credit and refund or bill youthe difference once I get a moment to do sotake care-thanks.***Thanks for the sincere wishes for a Merry ChristmasI hope that you have a very Merry Christmas as well!!!Regards,
*** ***
You hunt and pick and change your story every time I provide facts for you.I have your old fuel lines and they were inspected and video-recorded by meand an unbiased outside fuel shopthey were NOT cleaned properly as you allegecheap chi-comm fuel lines may be on ebay/but factorygm fuel lines which is what you received are 80-eachyou are a accuser and there is no goodness in your heart so do as you willI am done with this issueganging up with others online and leaving slanderous comments or reviews does not prove anything or reinforceyour standing, it just proves you are just another scam artist using thead-hominem online forums to wage your rediculous attacks against me.no matter/i build for fuel shops and have many other customers whoABIDE by my install instructions and they dont have issuesI no longerwonder if you were just being ignorant, I now know your were being deliberatein your intentions and actions to muck up my workwont change anythinghere,so with sincere heart I wish you peace and happiness and a MERRYCHRISTMASTAKE CARE
Hello Revdex.com,This person is part oif a racketeering group we have already identified to youhe is associated withdavid shondelthjey have both ciommitted fraud and theft of servicewe have turned this over to our local sheriff for investigationthis will be our one and only response to this
fraudster.with repsects-Diesel Speed and Marine
The customer needs to go re-read the terms and conditions of doing business with us.shipping damage must be reported immediately to us, which he failed to do.we are NOT responsible for shipping damageswe insure and provideshipping for our customers, it is THEIR obligation to file and follow thruon shipping damage claimsCustomer must file a shippers claim if there is damage found.customer failed to do so, until we repeatedly asked him to do so.Custom work, which he requested must be paid for in advance, theterms state we have up top days to fulfil the request which we dideven in light of the storms/flooding/and tornado damage we had herein the month of may and June.There are no refunds given for custom work that is already done.customer needs to follow thjru with the shipping claim he filed andstarted with the post officewe emailed him about all these above conditions and he failed tocontact us back
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my dispute.
Please enter your reason(s) for rejecting the business response below.
Regards,
[redacted]
as I stated in yesterdays message time frame is well past the 30 days I filled complaint and still have text message on my phone were I sent diesel speed and marine complaint number and were they acknowleded that they received it they told me at that point they were going to ship turbo back to me and several times afterwards which they have been clearly deceptive I only want my turbo returned or a refund that was originally paid for May 1 2015 via pay pall that I have a copy of pay pal receipt
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my dispute.
Please enter your reason(s) for rejecting the business response below.First of all I have kept records of every email and text message and it is very plain to see that I was given only 1 tracking number and the negligence and lies that were told by Diesel Speed and Marine should be criminal. He continued to promise that parts would be shipped and they never were. As far as the warranty goes the fuel lines were cleaned the way he told me to. And an 3 injectors don't go bad after only running the truck for less than 1 hour in the driveway with a new fuel filter as well as an additional filter to eliminate contamination. Not only didn't he send me rebuilt injectors or other gaskets etc but now I don't even have any injectors at all including the cores that I sent him. Now I have to spend $2500 to buy injectors from a reputable dealer and pay for cores that I don't have to exchange. Since my first post on Revdex.com I have read several other reviews on his website that make the same type of claims. This business is not to be trusted. He will come up with any excuse to not keep his word or back up his work. I don't know how he keeps up with all the customers that he rips off.
Regards,
[redacted]
The customer mucked up the injectors with failed fuel lines.we have in good faith worked with him even in light of allthe difficulty with the flooding in the last 6 weeks.new fuel lines and his rehab-bed injectors have beenshipped back to him. we are done with this situation asthe customer was less than honest with the fact that hehas received multiple credits and complimentary servicefor his failure to install fuel injectors properly. this will beour last response to this issue.[redacted]diesel speed and marine
[redacted]I am warning everyone to disregard your deceptive and false contentions.you still fail to admit you received the new fuel lines. the injectors were failed by the old lines/i have an outside agent who has issued an affidavitas to the injector foul-up. you also again fail to recognize we posted aboutthe online ad-hominem attacks against us months ago. you are a unappreciativeand dishonest person. testing me with questions on txt msgs we had sentthat proves the malice in your hears/so doth the mouth speak.as to the flooding for last 6 weeks/go read a weather report somewhere, I don’t care if you believe me or not at this point. I will fight all you dishonestand thug-bangers as long as it takes for you to get it thru your thick headi have more than 400 satisfied customers this year alone. I kept my wordwith you even when you were lying and play your psy-op games with me.you should be ashamed of your lies and deceptions. try telling the wholetruth from now on or send the fuel lines and injectors back, thats the ONLYway iwill issue any possible resolution to this debacle. THE ONLY PEOPLEWHO BELIEVE YOU ARE THE OTHERS WHO HUNT AND CAMP ON MY WEBSITE AND OR YOUTUBE CHANNEL. TO REGALE IN THE L;ATESTDIRTY LAUNDRY AND OR BAD BLOOD AND WORDS OF THE DAY.PERFECT PROOF THAT YOU ALL ARE JUST A BUNCH OF GANG-BANGERS.FACTS-1. YOUR INJECTORS WERE SENT OUT IN TIMELY MANNER/THEY WERE INPERFECT OPERATING CONDITION WHEN SHIPPED. YOU PUT KRAPPYFUEL LINES ON THE NEW INJECTORS WITHOUT CLEANING THEM......THEREIS GLOPPED UP SILICONE ALL OVER THE LINE NUTS/SO YOU FAILED TO CLEAN THEM. THAT IS GROUNDS FOR WARRANTY TERMINATION/GO READGM;S WARRANTY REQUIREMENTS ON FUEL LINES..... HELL I EVEN OFFEREDTO CLEAN YOURS FOR FREE. YOU FAILED TO SEND THEM. YOU FAILED TOCLEAN THEM AND THAT IS WHAT FUBARRED THE INJECTOR SET.2.I AGREED TO HELP YOU AND YOU TOOK ADVANTAGE OF MY NICETY BYPLAYING WORD TRICKS AND TXT TRICKS WITH ME THEN CONFRONTING MEWITH WHAT I SAID OR WROTE ONE DAY TO THE NEXT??? HOW IMMATURE OFYOU.3. EVEN WITH ALL THE FLOODING, I KEPT MY WORD WITH CUSTOMERS BY GETTINGORDERS DONE AND STAYING IN COMMUNICATION WITH EVERYONE. I HOPE YOU GETA GOD-SMACK SOON SO THAT YOU CAN RELEARN HUMILITY CUZ YOU SURE DON’TKNOW ABOUT IT OR COMPASSION WHEN OTHERS ARE HAVING GREAT DIFFICULTIES.4. I SENT YOU NEW FUEL LINES AT HALF COST/MY COST. ALSO SENT ANOTHER SET OF REBUILT AND ENGINE TESTED INJECTORS. WHERE IS MY END HERE? OR YOU JUSTWANT TO KEEP BUSTING MY NUTS FOREVER?. DON’T GO AWAY MAD.... JUST GO AWAY.I AM DONE TRYING TO STATE RATIONAL THOUGHTS AND PRETENDING YOU WILL GETA GRIP OF YOUR MENTAL FACILITIES WHEN YOU HAVE NO GOODNESS IN YOURHEART AND SUCH IS THE BURDEN TO DEAL WITH ILLOGICAL CONDESCENDING AND UNAPPRECIATIVE PEOPLE AS THE MOTLEY BUNCH OF YOU.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my dispute.
Please enter your reason(s) for rejecting the business response below.
Regards,
[redacted]
to respond to this allegation from [redacted] a.k.a. diesel speed and Marine. Here's the definition, Racketeering is the illegal activity that is inherent to organized crime. These crimes are committed with the protection and advancement of the organized-crime ""business"" in mind. I do not have a business, the only reason I know the person mentioned, is because he also got ripped off by this company diesel speed and Marine. [redacted] and I had both started doing business with [redacted] at the same time. We had listened to all of his videos, he called us on the phone and befriended us. to say we are a criminal organization would imply that there is more than one of me. Although there is plenty of his customers he has ripped off like me, he has sold used parts as re-manufactured. There is no class-action suit against him by any of these people that I know of. If there was I would definitely join them. Once this person has received your parts for remanufacturing, he will then ask you for the money. In my case he stalled me for weeks telling me that things had been shipped. Finally when I had PayPal put a hold on the money I had sent him. The next day he shipped boxes of used parts to me. I have documentation for all this. PayPal had me open the box in front of the local police department. Which I did. They noticed that they were dirty and also dirt in the bags that they were shipped in. What I had ordered was new solenoids, new nozzles, on remanufactured injectors for a Dodge Cummins truck. I could tell when I first got them that nothing new was on them and they were dirty. But to verify that that is what I received I also took them to a remanufacture of Bosch injectors. They verified exactly what I had expected. Diesel speed and Marine never replied to any of my emails, after I had received these parts. I also sent messages to him. No response. Never did he even offer or make an excuse for what he had done. this needs to be left on the Revdex.com page so other people can at least be cautious, when dealing with this person. If I had read this to begin with I would've never done business with this person.
Items returned after warranty claim due to bad fuel lines. usps tracking no's1st set sent to customer usps-[redacted]warranty return on fouled injectors- usps[redacted]core credit return-usps [redacted]this is another case of online scamming from dishonest...
people.please excuse the delay in response we have been dealing withsevere flooding in the last 6 weeks.thanks.diesel speed and marine
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my dispute.
Please enter your reason(s) for rejecting the business response below.
Regards,
[redacted]
I have received no emails from this so called business I filled complaint with usps as requested by business and text them the case number as they requested on july 13 2015 I still have text on my phone also shows were I text case # to them here is case # [redacted] as I stated before return my turbo to me that I paid for on may 1 2015