Dixie Electric, Plumbing & Air

C.Jhas been dispatched to my home twice now and he is always very professional The first time he installed a new toilet and vanity in my bathroomHe does excellent work and is very friendly I have talked with Carolyn multiple times when scheduling appointments and she is a pleasure to talk toVery professional and dedicated to serving Dixie's customers

Dixie Electric Plumbing Air I called Dixie Electric-Plumbing-Air about a simple job of cleaning out the condensation pan and replacing an overflow switch on my AC I knew this was the problem and said so up front The shiny $coupon I'd received in the mail didn't mention an automatic $'diagnostic' fee It was mentioned when I called for help However, I had assumed, since this has been my past experience on service calls, that it would have been absorbed in the labor/parts portion Not only was there the 'diagnostic' fee but a $fuel fee When the technician added the 'real' service fees it was well OVER $300! This for shop vacuuming the pan, (I had already bailed a lot of it) and installing a switch and possibly blowing out a drain pipe Then there was a question about them honoring the mailed coupon Said coupon also sang "up-front 'no surprise' pricing to fit your needs and budget"I refused to initial that I was intending to pay that much for NOTHING The technician was nothing but professional and I'm sure competent, but because of this foolish marketing and over-done claims, I do NOT recommend Dixie Heating and etcand sent him off I plan to pay for services rendered not some marketing vapor, and the price is outlandish to the point of fleecing I wish I had a list of local owned services I am toting my shop vacuum upstairs and a snake for the drain in case I need it, and anticipate it will take me minutes to an hour, since I'm inexperienced at this($per hour) A pox on them They are like the Big Box stores to the local service businessman trying to make a living on hard earned skills and honesty ~sn

Craig with Dixie Elecric did a thorough and professional job today [redacted]

From scheduling the appointment to completing the work the entire process was handled in a professional manner

Dixie Electric/Plumbing and Heating &Air crew was fantasticVery thorough and helpful in explaining updates needed in the home we purchasedAlthough the cost seems high the results are peace of mind knowing the job was done correctlyWe are replacing H/AC plus new tankless water heatersWe should be set for many years to comeThanks to the Dixie crew of CJ, Travis, Cliff, Austin, John, Dustin and Zack And thanks to Carol for working around my schedule

Dixie Electric is reasonably priced service Josh was a very efficient and effective technician, completing the work of installing and up to date under cabinet light fixture in the kitchen He was very personable and courteous
Thanks for the service!!

Ed was so friendlyVery professional and courteous! Would definitely recommend DIXIE! The job will get done! And will be reasonably priced!

Craig with Dixie Elecric did a thorough and professional job today
***

Fast, friendly, honest service

Tony from Dixie Electric Plumbing Air was out this morning to replace two attic fans...as usual he took care of the replacement motors in no time! Tony has done most of our repairs and renovations...he is our go to guy We know that his work is exceptional and we can rely on Dixie for professional work and great people!

Very reliable and trustworthy

Tony wired our house when we built it years ago and has continued to give us professional and exemplary service ever sinceWe recently called him for a job that *** tech said an electrician had to doTony not only said that the *** tech should have done the job, but told us how it should be done--and he didn't even charge us for the service call*** has now done the job
Dixie Electric is always prompt, courteous, professional, and reliable--I highly recommend them (especially Tony!)

Great expert service

Very professionalI like the picture of the technical person being sent prior to their arrivalFound the problem and made the repair very quicklyOn time with service call

Christie was very professional and set up an appointment and let me know when Phillip L would arrive at my house Phillip was very informative and led me through everything he was doing and the cost, before he did it Great to work with such professional and courteous people!

Getting service arranged was easy and a very pleasant experienceThe service man, Chance, was courteous and well trained and quickly solved my problemHe was an excellent representative of his companyWill definitely call Dixie next time I am in need

Russell was awesomeProfessonial and polite but most importantly he educated me on what he dis and how to prevent itOh and he also checked my breaker just because to make sure my home was safe and upto code!
stars Russell

Great service - again!!

CJ and Brandon did a fabulous job replacing my water and sewage pipes under the housecould not have had nicer or more capable people marjorie ***

Josh O*** did an outstanding job, very professional First of all he calmed my fears about my electrical disaster The power company had called me while I was away shopping to tell me they had to cut the power at the poll because they had warnings at their sight of possible fireThe connections had burned behind their meterI called Dixie electric and got help immediatelyJosh had to drive from Prattville but got here in a timely manner After working all day in Auburn he then took on the overwhelming task of replacing all the wiring to the outside boxesBattling the heat, exhaustion and mosquitoes he kept working all through the night (Friday) until mid morning Saturday to complete the job He called the power company to to come out and restore power and was finally able to head home for much needed restHe assured me the city inspector would be out to make sure it all passed inspection...and it didHe followed up just now to label the panel and make sure everything was right
Thank you Josh and thank you Dixie Electric