I have been getting the run around for the past week I have contacted my lawyer and other attorney's due to this unprofessional business not only is my car not running I went and got a test done on my car and found multiple problems ALSO I have recorded every conversation I have had with everyone I have talked to from lies, to disrespect and more I have every conversation I have had with adam earl chris ed the warrantly company and also [redacted] I have every thing on recording and also witnesses and also contacted howard ain about this business ! I no longer even wont the truck but I will see u in court have a nice day Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted]
This young man purchased a [redacted] for an 'as is' cash price of $ [redacted] As I'm certain Mr [redacted] 's mother and step mother,who have been overseeing Mr [redacted] 's complaint, realize that 'as is' truly means 'AS IS' That said however, when the complaint was presented to Dixie Imports, we didn't like hearing that there was a problem so quick;y and therefore, as a thank you for making a purchase at Dixie Imports, we reached out to help him any way we could We offered Mr [redacted] $ [redacted] off of the purchase price, that which he also accepted as an agreed upon amount The fact he did not take it to a mechanic until after he agreed to the discount, Dixie Imports does not feel it's responsible for Dixie Imports in fact was not obligated to make any kind of offer to help this young man, but we did and he graciously accepted Dixie Imports considers this matter closed, as this customer has received over and above what Dixie Imports was contracturally obligated to provide We are sorry that there are issues with this year old vehicle that Mr [redacted] test drove, and ultimately chose to purchase on an 'as is' basis Dixie Imports sells used vehicles and although we are not a full service mechanical repair shop, we would be happy to refer him the the automotive shop that does handle moderate to heavy repair for Dixie Imports
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below[redacted] has requested that I physically go to the offices of Dixie Imports to sign a recession of a warranty that was created without my consentI live two and a half hours from the dealership and I have already had a signed and notarized cancellation request sent to ***They in turn have already canceled the warranty and sent a check to Dixie Imports The way in which Dixie Imports conducts business is appallingTheir company, whether or not it was a rogue employee as they claim it to be, has created a fraudulent contract and has done very little to actually rectify the situationAll they have done is pass blame and request more action from me to rectify the situationI have already conducted the necessary steps to have the warranty canceled and now Dixie Imports is sitting on the refunded moniesI expect a full refund of the $I was charged for a warranty that I did not agree toI will not drive five hours round trip to sign a release of a warranty that has already been canceled and one that was initiated fraudulentlyI am also awaiting the reimbursement for the over payment of taxesThe dealership had an amount of $financed for taxes but the tax amount was $The county clerk sent the over payment back to Dixie Imports a month ago and that amount also has not been refunded as of yet Regards, [redacted]
3rd day after purchase alternator failedHad car towed as they said they would "make it right" found out an older model alternator has been installedHave been told twice the title was mailed, (1-5) must have been lost go to the *** and get a replacementOn 2nd trip to [redacted] found out title still not transferred and was just put in their name on 1-as of 1-still no title, still in their nameManager stated he would deliver on Sunno call no contact no deliveryOn Monday 1-drove to dealership was again told title was being mailed, temp tags expire 1-Son purchased vehicle and has returned to service in Camp [redacted] ** or this would be returnedCannot believe they remain in business
If Ms [redacted] has a Due Bill from Dixie Imports, please advise her to review the Due BillA customer has days from the date of purchase to have any agreed upon work, completed
The person who done this report has never done business with Dixie Imports, Inc sans-serif;">Thank You, [redacted] ***
I have been getting the run around for the past week I have contacted my lawyer and other attorney's due to this unprofessional business not only is my car not running I went and got a test done on my car and found multiple problems ALSO I have recorded every conversation I have had with everyone I have talked to from lies, to disrespect and more I have every conversation I have had with adam earl chris ed the warrantly company and also [redacted] I have every thing on recording and also witnesses and also contacted howard ain about this business ! I no longer even wont the truck but I will see u in court have a nice day Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted]
This young man purchased a [redacted] for an 'as is' cash price of $ [redacted] As I'm certain Mr [redacted] 's mother and step mother,who have been overseeing Mr [redacted] 's complaint, realize that 'as is' truly means 'AS IS' That said however, when the complaint was presented to Dixie Imports, we didn't like hearing that there was a problem so quick;y and therefore, as a thank you for making a purchase at Dixie Imports, we reached out to help him any way we could We offered Mr [redacted] $ [redacted] off of the purchase price, that which he also accepted as an agreed upon amount The fact he did not take it to a mechanic until after he agreed to the discount, Dixie Imports does not feel it's responsible for Dixie Imports in fact was not obligated to make any kind of offer to help this young man, but we did and he graciously accepted Dixie Imports considers this matter closed, as this customer has received over and above what Dixie Imports was contracturally obligated to provide We are sorry that there are issues with this year old vehicle that Mr [redacted] test drove, and ultimately chose to purchase on an 'as is' basis Dixie Imports sells used vehicles and although we are not a full service mechanical repair shop, we would be happy to refer him the the automotive shop that does handle moderate to heavy repair for Dixie Imports
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below[redacted] has requested that I physically go to the offices of Dixie Imports to sign a recession of a warranty that was created without my consentI live two and a half hours from the dealership and I have already had a signed and notarized cancellation request sent to ***They in turn have already canceled the warranty and sent a check to Dixie Imports The way in which Dixie Imports conducts business is appallingTheir company, whether or not it was a rogue employee as they claim it to be, has created a fraudulent contract and has done very little to actually rectify the situationAll they have done is pass blame and request more action from me to rectify the situationI have already conducted the necessary steps to have the warranty canceled and now Dixie Imports is sitting on the refunded moniesI expect a full refund of the $I was charged for a warranty that I did not agree toI will not drive five hours round trip to sign a release of a warranty that has already been canceled and one that was initiated fraudulentlyI am also awaiting the reimbursement for the over payment of taxesThe dealership had an amount of $financed for taxes but the tax amount was $The county clerk sent the over payment back to Dixie Imports a month ago and that amount also has not been refunded as of yet Regards, [redacted]
3rd day after purchase alternator failedHad car towed as they said they would "make it right" found out an older model alternator has been installedHave been told twice the title was mailed, (1-5) must have been lost go to the *** and get a replacementOn 2nd trip to [redacted] found out title still not transferred and was just put in their name on 1-as of 1-still no title, still in their nameManager stated he would deliver on Sunno call no contact no deliveryOn Monday 1-drove to dealership was again told title was being mailed, temp tags expire 1-Son purchased vehicle and has returned to service in Camp [redacted] ** or this would be returnedCannot believe they remain in business
If Ms [redacted] has a Due Bill from Dixie Imports, please advise her to review the Due BillA customer has days from the date of purchase to have any agreed upon work, completed