Dosh Holdings, Inc.

Dear *** ***, Thank you for contacting DOSH Holdings, Inc(you know us as just “Dosh”) Your concerns were recently forwarded to us for review. We apologize for the frustrations you described in your complaint to the Revdex.com, and are sorry that you had this
experience. We are very pleased to be able to communicate back to you that the issues you describe have already been resolved by Dosh Our records reflect that $was successfully transferred from your Dosh Wallet and deposited into your PayPal account on January 8, 2018. As such, we consider this matter closed Thank you for being a Dosh Subscriber If you require assistance on this or any other matter, please feel free to email us at *** Respectfully, The Dosh Team ***

Dear Mr***, Thank you for contacting DOSH Holdings, Inc(you know us as “Dosh”). Your concerns were recently forwarded to us for review. We apologize for the frustrations you described in your complaint to the Revdex.com, and are sorry you did not receive better
information from us previously Firstly, thank you for using Dosh. We are excited to see that you have earned cash back from various transactions at merchants. Unfortunately, you have been given incomplete information by us previously. After a complete review of your account details and history, we have determined that your account is in good standing. As such, we have normalized your account, and you are now able to redeem DOSH from your account With this resolution, we hope you will keep your Dosh account open, and continue to take advantage of the great hotel deals and cash back rewards you can receive every day through our 100,000+ (and growing fast) merchants! If you require assistance on this or any other matter, or wish to cancel your account after you redeem your DOSH, please feel free to submit a ticket to Customer Support Respectfully, The Dosh Team

Dear Ms***, Thank you for contacting DOSH Holdings, Inc(you know us as just “Dosh”) Your concerns were recently forwarded to us for review. We apologize for the frustrations you described in your complaint to the Revdex.com We understand how
frustrating it can be to not receive answers after contacting a business, and we are sorry that you had this experience with Dosh Review of our records reflect that you did not meet all the requirements of the Dosh offer you reference. As such, you are not eligible to receive the $referral bonus. For complete offer details, please see: ***. That page was emailed to all Dosh subscribers, and has been available online, since December 14, 2017, the day the promotion started. Our records reflect that one person used your referral link to create a Dosh account for herself on December 31, 2017. However, that individual (*** *.) did not link a credit or debit card until January 1, 2018. In order to earn the $referral bonus, the promotion required the person who used your link to both create a Dosh account and link a credit or debit card before the end of the promotion on December 31, at 11:59pm PST. These conditions were not met, and this is why you did not receive a $referral bonus. As such, we consider this issue resolved. Thank you for being a Dosh Subscriber If you require assistance on this or any other matter, please feel free to email us at *** Respectfully, The Dosh Team ***

Dear Ms***, Thank you for contacting DOSH Holdings, Inc(you know us as “Dosh”). Your concerns were recently forwarded to us for review, and we apologize for the frustrations you described in your complaint to the Revdex.com. You state that Dosh owes you
payment for a $referral bonus because your contact used your link to sign up for Dosh and completed all the requires steps for to get the bonus. You indicated this occurred on January 15th, which was during Dosh’s January referral bonus promotion. To get paid for referrals during that promotion, certain requirements had to be completed. A Dosher had to, firstly, send people his/her personal referral link via social media, email or text message When any person he/she referred 1) on his/her mobile phone, clicked on the link to download the Dosh app; 2) created a Dosh account; and 3) linked an eligible credit or debit card, then the referrer was paid $by Dosh For complete offer details, please see: http://dosh2017.businesscatalyst.com/NewYear2018/index.html The requirements of this promotion were clearly disclosed. This page was emailed to all Doshers, and has been available online since January 7, 2018, the day of the start of the promotion Dosh has reviewed your complete account history and details and determined that we have already paid you for the sole $referral bonus that you have earned (for *** **) In communications with Customer Support, you indicated *** ** is the Dosher who you are owed a referral bonus for. Dosh has verified that he did not click on your link to download Dosh on his mobile phone. As such, you did not meet the requirements to earn a bonus for him. You are not owed any outstanding referral bonuses from Dosh, and we consider this matter closed. Thank you for using Dosh. If you require assistance on this or any other matter, please feel free to submit a ticket to Customer Support Regards, The Dosh Team

Dear Ms***, Your concerns were recently forwarded to DOSH Holdings, Inc(you know us as “Dosh) for review. We are sorry that you found our March 7th response to your initial Revdex.com complaint unsatisfactory We have double checked every claim you have in the system, and have verified that all valid referral bonuses have been paid out to you Dosh has paid you three (3) $bonuses Referral bonuses during the February promotion were valid and paid when your referral clicked on your unique link while on their mobile phone, downloaded the app, and completed the signup process by linking their first eligible credit/debit card If they clicked a different link, went directly to the Dosh app, or if they didn’t complete the process of registering and linking a valid card, then the referral bonus was not earned We realize this can be frustrating, but as you can imagine, to protect all parties, we must maintain the integrity of the process and cannot make exceptions Per our Terms of Service, which are available in the app and at www.dosh.cash, we cannot transfer your funds for you. You have a total of just over $remaining in your Dosh wallet. You are required to have a minimum of $in order to transfer your funds. You have two choices - you may either earn more cash back by referring more people or redeeming offers to increase your balance to $25; or you may choose to cancel your account immediately, which at this point your remaining funds of $will be forfeited. If you wish to close your Dosh account, please email that request to Consumer Support, or respond to the March 7th email Dosh sent you. Regards, The Dosh Team

Dear Ms***, Thank you for contacting DOSH Holdings, Inc(you know us as just “Dosh”). Your concerns were recently forwarded to us for review. We apologize for the frustrations you described in your complaint to the Revdex.com. We understand how
frustrating it can be to not receive answers after contacting a business, and we are sorry that you had this experience with Dosh As of February 5, 2018, Dosh’s records reflect that you have successfully transferred $from your Dosh Wallet to your PayPal account That $is comprised of your earnings from linking your own payment cards in the app, and the referral bonuses you have earned since you created your Dosh account You stated in your correspondence that you signed up “about people” during Dosh’s January promotion, and that Dosh only paid you for 7. After review of our records, it has been determined that Dosh has paid you for all bonuses that you earned during the January promotion You did not meet the full set of requirements to earn referral bonuses for the other people who you claim Dosh still owes you payment for To get paid for referrals during the promotion last month, a Dosher had to, firstly, send people his/her personal referral link via social media, email or text message When any person he/she referred 1) clicked on the link to download the Dosh app; 2) created a Dosh account; AND 3) linked an eligible credit or debit card, then the referrer got paid $by Dosh As of February 5, 2018, a total of individuals have used your referral link to download the Dosh app and create an account. Of those individuals, have successfully linked payment cards to their Dosh accounts. The remaining individuals who downloaded and created Dosh accounts using your referral link during the promotional period did not link eligible credit or debit cards in the Dosh app before the end of the promotion As such, you do not qualify to receive the $referral bonuses for them. For complete offer details, please see: *** This page was emailed to all Doshers, and has been available online since January 7, For your information, since the end of the promotion on January 21st, Doshers have been able to earn $referral bonuses Currently, to get paid these bonuses, a Dosher must send his/her personal referral link via social media, email or text message When a person uses a Dosher’s link to download Dosh and create an account AND that person links an eligible credit or debit card, then the referrer gets paid $by Dosh For the Doshers who used your referral link to download the app and create Dosh accounts, but who have not yet linked eligible credit or debit cards, you may still earn $referral bonuses for them when any one of them links an eligible payment card Thank you for using Dosh. If you require assistance on this or any other matter, please feel free to email us at *** Respectfully, The Dosh Team ***

Dear Ms***, Thank you for contacting DOSH Holdings, Inc(you know us as “Dosh”). Your concerns were recently forwarded to us for review, and we apologize for the frustrations you described in your complaint to the Revdex.com. You stated in your
correspondence that during Dosh’s January referral bonus promotion you had a total of four referrals and only received payment for two. We conducted a review of your account, and have verified that you received payment from Dosh for four referral bonuses. As of February 19, 2018, Dosh’s records reflect that you have successfully redeemed $from your Dosh Wallet. That $is comprised of your earnings from linking your own two payment cards in the app, the three (3) $referral bonuses you earned during Dosh’s referral promotion which lasted from January 7-21, 2018, and the one (1) $referral bonus you earned after the end of that promotion. After a complete review of our records, it has been determined that Dosh has paid you for all bonuses you earned during the January promotion As such, we consider this matter closed. Thank you for using Dosh. If you require assistance on this or any other matter, please feel free to submit a ticket to Customer Support Regards, The Dosh Team

Complaint: ***
I am rejecting this response because: I requested for my balance to be transferred to my account and for my Dosh account to be closedI no longer want any association with this company
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
** ***

Dear Ms***, Thank you for contacting DOSH Holdings, Inc(you know us as just “Dosh”) Your concerns were recently forwarded to us for review. We apologize for the frustrations you described in your complaint to the Revdex.com, and are sorry that you had this
experience. You have expressed your inability to access your Dosh account by logging in using Facebook. Dosh is pleased to have communicated a resolution to the problem to you this afternoon. Please follow the instructions detailed in that email sent from ***. Upon completion of those steps, you will again be able to access your Dosh account Thank you for being a Dosh Subscriber If you require assistance on this or any other matter, please feel free to email us at ***
Respectfully, The Dosh Team ***

Dear Mr***, Thank you for contacting DOSH Holdings, Inc(you know us as “Dosh”). Your concerns were recently forwarded to us for review. We apologize for the frustrations you described in your complaint to the Revdex.com, and are sorry you did not receive better
information from us previously Firstly, thank you for using Dosh. We are excited to see that you have earned cash back from various transactions at merchants. Unfortunately, you have been given incomplete information by us previously. After a complete review of your account details and history, we have determined that your account is in good standing. As such, we have normalized your account, and you are now able to redeem DOSH from your account With this resolution, we hope you will keep your Dosh account open, and continue to take advantage of the great hotel deals and cash back rewards you can receive every day through our 100,000+ (and growing fast) merchants! If you require assistance on this or any other matter, or wish to cancel your account after you redeem your DOSH, please feel free to submit a ticket to Customer Support Respectfully, The Dosh Team

Dear Ms***, Thank you for contacting DOSH Holdings, Inc(you know us as just “Dosh”) Your concerns were recently forwarded to us for review. We apologize for the frustrations you described in your complaint to the Revdex.com. We understand how frustrating
it can be to not receive answers after contacting a business, and we are sorry that you had this experience with Dosh You state that you referred people to Dosh, and that you have not received the $referral bonus for each so you are owed $from Dosh. Dosh’s current records reflect that you earned two referral bonuses, and as such you were paid $by Dosh ($on December 23rd and $on December 28th). Dosh’s records also reflect that you did not meet all the requirements of the Dosh offer for the remaining people you say you referred. As such, you are not eligible to receive the $referral bonus for them. For complete offer details, please see: ***. That page was emailed to all Dosh subscribers, and has been available online, since December 14, 2017. In your case, the majority of the people who used your link to download Dosh did not link a credit or debit card in the app. In order to earn the $referral bonus, the promotion required the person who used your link to both create a Dosh account and link a credit or debit card before the end of the promotion on December 31, 2017. These conditions were not met, and this is why you did not receive a $referral bonus for those people. As such, we consider this issue resolved. Thank you for being a Dosh Subscriber If you require assistance on this or any other matter, please feel free to email us at *** Respectfully, The Dosh Team ***

Complaint: ***
I am rejecting this response because: I requested for my balance to be transferred to my account and for my Dosh account to be closedI no longer want any association with this company
Regards,
*** ***

Dear Ms***, Thank you for contacting DOSH Holdings, Inc(you know us as just “Dosh”) Your concerns were recently forwarded to us for review. We apologize for the frustrations you described in your complaint to the Revdex.com, and are sorry that you had this
experience. We are very pleased to be able to communicate back to you that the issues you describe have been resolved by Dosh Our records reflect that $was successfully transferred from your Dosh Wallet and deposited into your PayPal account today, January 26, 2018. As such, we consider this matter closed Thank you for being a Dosh Subscriber If you require assistance on this or any other matter, please feel free to email us at *** Respectfully, The Dosh Team ***

Dear Ms***, Thank you for contacting *** Holdings, Inc(you know us as “***”). Your concerns were recently forwarded to us for review. We are sorry for the frustrations you described in your complaint to the Revdex.com You allege in your complaint that
*** suspended your account because we didn’t want to pay you. This is not true. *** suspended your account because we determined that you linked a VoIP number to your account, which are not supported in the app. You are receiving the error message for this reason. ***’s Terms of Service, which are public and available in the app and online at www.***.cash, clearly state, in part: “In order to access or use the Services (other than merely browsing the Website), you must: (i) be years of age or older, reside in the United States, and have a U.S.-based, non-VoIP mobile phone number; (ii) accept and agree to these Terms, including our Privacy Policy and any Additional Terms; (iii) create a user account with us (an “Account”) and maintain your Account in good standing; and (iv) provide all information requested by us, such as your name, phone number, email address, and payment account information (“User Information”). All determinations as to whether a phone number is authorized by *** is at our sole discretion.” ***’s Customer Support has informed you your account was suspended because you provided a VoIP number. As previously communicated to you, you may obtain a U.Smobile number registered to you, provide it to us, and after a review *** may be able to switch out your number You have been instructed to reply to your support ticket with *** when you have your U.Smobile number Respectfully, The *** Team

Dear Mr***, Thank you for contacting DOSH Holdings, Inc(you know us as just “Dosh”). Your concerns were recently forwarded to us for review. We apologize for the frustrations you described in your complaint to the Revdex.com. We understand how frustrating it
can be to not receive answers after contacting a business, and we are sorry that you had this experience with Dosh As a one-time occurrence, we have credited your Dosh account for $15. Going forward, please be advised that, in order to receive referral bonuses, you must send people your personal referral link via social media, email or text message Then, when any person uses your referral code to download the Dosh app, and creates a Dosh account and links an eligible credit or debit card to their Dosh account, you will earn a referral bonus Please also note that certain Dosh promotions have set periods of time during which referral bonuses may be earned. The rules of all promotions are disclosed to Doshers and posted online Thank you for being a Dosher We see that you and Venus Shave both received cash back from eating a restaurant that is one of Dosh’s merchants. Way to go! If you require assistance on this or any other matter, please feel free to email us at *** Respectfully, The Dosh Team ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meHello ***,Hello ***, When I first sign up I use my metro PC's number which is a cell phone number. Something happen to my phone so I use only that Vop number just for a dayThen when I wanted to go back and correct it *** wouldn't let meThat was a red flag to me that your company wasn't trying to pay meI work hard for my money, will like itI also received a email from *** about this yesterdayI did leave my number the same number I sign up withAll I'm asking is that I received what is owed to meThanks
Regards,
*** ***

Dear Ms***, Thank you for contacting DOSH Holdings, Inc(you know us as just “Dosh”) Your concerns were recently forwarded to us for review. We apologize for the frustrations you described in your complaint to the Revdex.com. However, our records
confirm you successfully transferred funds from your Dosh wallet to your PayPal account on July 12, 2018. As such, we are pleased to reiterate to you that the matter at hand has been resolved. On July 3rdyou requested to redeem funds from your Dosh wallet to your PayPal account. On July 8thand 9thyou emailed Customer Support. Dosh responded and informed you that, as stated in our Terms of Service, redemptions may be completed up to Business Days (which excludes weekends and holidays such as the 4thof July) after your request is received by us. On July 11th, you emailed again, and we responded promptly and informed you that your issue was being investigated because it had been exactly Business Days since you initiated your redemption request. Dosh’s records also reflect that you called the Dosh Travel phone line, which is open 24/7, and you spoke with a representative who informed you that you already had a ticket open with Customer Support and that they would respond to you. Finally, on July 12thwe reached out and informed you that your funds had been successfully transferred to your PayPal account. Thank you for using Dosh. If you require assistance on this or any other matter, please feel free to submit a ticket toCustomer Support. Regards, The Dosh Team

Dear Mr***, Thank you for contacting DOSH Holdings, Inc(you know us as “Dosh”). Your concerns were recently forwarded to us for review, and we apologize for the frustrations you described in your complaint to the Revdex.com. You stated that Dosh
advertised a $referral bonus, and that you referred your friend but never received any referral bonus. Dosh’s records reflect that you first contacted Customer Support regarding this issue on June 16, 2018, and it was resolved on July 9th. Dosh’s $referral promotion that you reference began on November 21, 2017. Prior to that date, an individual (with initials **) used your referral link to download the Dosh app and link a payment card. As such, you qualified to receive $for referring that individual, which is the bonus amount that is issued during periods when a referral bonus promotion is not in place. We apologize that $was not paid to you in November. However, when this was brought to our attention by you a few weeks ago, Dosh resolved the issue by paying you $on July 9th. In summary, Dosh has reviewed your account history and details and determined that we have already paid you for the sole referral bonus you have earned. As such, we consider this matter closed. Thank you for using Dosh. If you require assistance on this or any other matter, please feel free to submit a ticket toCustomer Support. Regards, The Dosh Team

Complaint: ***
I am rejecting this response because: I watched them use the correct link and do the correct process, so the referral system is obviously flawedYes, I recently received the bonus for ***, after Dosh claimed I also "incorrectly" referred him tooI just want the advertised promotion to be honored as I correctly referred these individuals; it will save everyone time and energy
Regards,
*** ***