Doug Carriker Construction

Please note: I contacted the *** Police each time not *** *** or anyone else from AutoDrive1. The first time was because *** *** told me that he had his co-worker as his witness and I was alone and feeling vulnerable. Second time: Then on Monday (which is when the police officer told me to return to the dealership) I did bring my friend (who is the person who had previously purchased a vehicle at AutoDrive1)At that time *** reneged on what he told the officer, which again I was told to leave. This resulted in my bothering the *** Police once againI was told that the paperwork to cancel the *** *** sale would be ready for me to sign on Tuesday and to come back at 12:00pm. Third time: Tuesday, I arrived at 12:00pm (as instructed by the police) but there was no paperwork for me to sign to cancel the car loan. AutoDrivewent and registered the *** *** and got new plates for the car (again against what *** *** told the police office he was going to do). I was also told to get my *** *** off their car lot. Again, I was told to get off the property and the *** Police were called again So Yes, I have been verbally instructed by *** Police not to return to AutoDrive***; However, I have nothing in writing. Also, I was professional and did not threaten, swear, or take any other unprofessional action against *** *** or anyone else at AutoDrive1.As for *** *** who was very unprofessional and as soon as he told me to leave I did so and did not return until the police officers gave me the okay to do step onto the property. Ihave no intention of returning to AutoDrive1, nor did I want to be there on Saturday, Monday or Tuesday; but because of the lies and deceit of the dealership I had no other option, unfortunately
Regards,
*** ***

Per the *** police department, you are not to trespass on Auto Drive One propertyPlease send any correspondence through mailThank you

We heard from you earlier this year when you stated you were having issues with your vehicleAt that point, you were out of warranty by a few months and had put a significant amount of mileage on the vehicle, but we still offered to diagnose your vehicle free of chargeYou never brought the
vehicle to us and we have not heard from you sinceHowever, we will still diagnose your vehicle free of charge and allow for you to use our discount at your expense? on any repairs needed

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]?
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Regards, I spend to much money on this car I purchase it in good faith ....I can't spend no more money on this SUV ...n the [redacted] diagnostic the car ..n the cost of the fixing is ? 6,....that's much moneythe reason why I haven't been there cuz the SUV it's been in n out of the shop ? this car is a lemon SUV I want auto drive one to fix my SUV ? without no coset n Refound ? me the money that I have spend fixing it or give me ? all my money back or exchange the SUV for a different car ..for the amount of this SUV that I'm paying it should not give me no problem beside maintence n oil change brake n simply things at lease for year ? n I feel it was a scam they took long to register the SUV this way my Water told expire?
[redacted]
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I am writing as an update to this claimYesterday, as instructed by Officer [redacted] on Saturday 8/29/15, I returned to the Auto Drive office at approximately pm to retrieve my [redacted] and void the entire transaction related to the [redacted]Upon arriving, the paperwork was not ready to void the transaction, and they attempts to send me away with only my keys and an u voided contract, despite what they had informed Officer [redacted] that they would doWhen I refused to leave without signing anything, I was told to go outside and I wasn't allowed in the buildingHe still had not given me back my keys to the [redacted] that they say they did not take from me, but refuse to give me backImmediately, I had to call the [redacted] Police again, and three officers arrived this timeAs of 5:45p on 8/31/the officers were told that I could come back on Tuesday 9/1/and take possession of my vehicle and sign the paperwork voiding the entire transaction at noon, and could not take possession of my vehicle until such a time, so again it was left on the Auto Drive lot in [redacted], **.? I have had to contact [redacted] regarding the auto loan because this dealership had yet to cancel anything, and spoke with them this morning regarding this issueMy insurance company has also been made aware of the situation.? Now, despite having told the police twice that they were canceling my deal and giving me back my car, they went and registered the new car as of noon today and are trying to force me to take both vehiclesThe police are now involved once again.?
Regards,
[redacted]
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Per your conversation with [redacted], the check is waiting for youYou were supposed to be in at 4pm yesterday and you never showed

Please elaborate as to your objection

We've been in communication with the clientWe have refunded his money in fullIt was a simple miscommunicationThis matter is resolved

While we are unsure of how a mechanic can fix a vehicle "temporarily" for approximately 30,miles, we were still trying to assist you in trading out of the vehicle before this complaint was submittedWe have tried to contact you twice since this complaint was submittedWe were attempting to
locate a third row SUV that you stated you needed that fit within your approval and budgetAt this point, we can continue working on the trade in process, but we do need communication