[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution would be satisfactory to me
P.S Would you mind giving me your email or phone number? Thanks so much
God bless,
*** ***
Hello ***,
Even though we have a 'No Refund Policy' we believe you must be in a tight situation and will give you a refundWe hope you are not just taking advantage of viewing and using our program software and information for free and getting away with anything Please wait 5-business days to see your refund
God Bless,
*** ***
Hello ***
I'm not sure what your confusion is since you had cancelled your account on your own by following the steps you were given, so will not be billed again
Thanks for following the
directions!
God Bless,
*** ***
Hello ***
I've spent more time manually helping you then I have anyone else, because you say someone told you information incorrectly Our system is an automated system which you have obviously disregarded all of our videos and content on how things work, however I have done everything you have requested and by no means could do this if every out of members requested the same things you are I have done everything you have asked against our Policies and Terms of Agreements to satisfy you, so there is nothing else I can do I'm greatly sorry you for some reason didn't follow our guidelines and videos even if someone had told you differently, since you had to agree to our 'Terms of Service' to sign up Whoever puts their credit card information in an order form and agrees to the 'Terms of Service' and then clicks 'Pay Now' doesn't think their credit card is going to get billed At this point things are getting SILLY!
You have a month from when I stated I had activated your account
*** ***
Dr***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint
Regards,
My termination was regarding an affiliate agreement NOT a customer agreementThis complaint is in regards to my CUSTOMER right as I paid thousands in dollars for products that I was to have LIFETIME access to and was denied and locked out of the account fromWhen you review this agreement that this company has attached it is as an affiliate it has nothing to do with the access to the products that I purchased as a CUSTOMER and I therefore seek refund for my products
Hello,
We have refunded you and hope you are serious about having issues with Paypal not holding your money for days and that you aren't simply taking out information for free
Please wait 5-business days to see your
return
God Bless,
*** ***
Hello ***,
I have issued you a refund and have forward the refund receipt to you Refunds typically take 3-business days to appear on your credit cardThanks!
*** ***
Hello ***
We have no information with a member in our system by the name of, *** *** or with the registered email, ***
"">Please send me the name you would have registered with, username and email associated with your account, so that I can look into this further
Thanks!
*** ***
*** ***
Hello ***
I greatly apologize for the issues with the 3rd party billing company that we have used and I see that you are aware of this issue and why we are moving to another platform (company) now I have issued you a refund and have emailed you the invoice as
well, which will take around 3-business days to show back up on your credit card statement You should have received an email that the $was a voided transaction that never was processed but was how the billing companies were able to transport the data from one to another You have been cancelled and no longer billed from our company and once again we appreciate your patience since we completely understand how our prior billing company has really frustrated our members as well as us for their incompetencies
We wish you the Best and if you have any other questions please feel free to email me directly at *** or call me at *** and please leave a message if I'm unable to answer
God Bless,
*** ***
[A default letter is provided here which indicates your
acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution would be satisfactory to me
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
I had to go to my bank today (04/14/and found out while I was there that ** *** had credited my account for $
I asked how that was possible when my debit card had be cancelled and they explained to me how this was done
I consider this case as resolved
Thank You,
***
Hello ***,
DSDomination has tens of thousands of account members and has had just - complaints over the last months, so
I know you are wrong with your statements about intentionally misleading others DSDomination and our members would not have the success they do if we were such the company you claim us to be
Please note that we have a 'No Refund Policy' which is the condition with almost all digital products sold around the world, which you had agreed to in order to even be able to subscribe to DS Domination.
Example: If I download a movie from itunes and then watch it, even if I don't watch it, I can't just go and return it for a refundWhether that movie was for enjoyment, educational or training I had agreed upon the 'Terms of Service' that I wanted it and can utilize the product as a consumer and am not able to unwatch or unlearn what was given to me
Our digital products work the exact same way
This is precisely why we hold in depth Q/A LIVE webinars so potential customers can see the ins and outs of our entire powerful platform before ever making the decision to purchase.
To further prevent such issues with refunds from occurring we don't allow any member to purchase a product without agreeing to our 'Terms of Service', which can be seen by clicking on the link below
***
I will have someone from DS Domination contact you if you'd like any further help or explanation
Sincerely,
*** ***
Hello,
I greatly apologize for the lack of response and will forward this on to the other members of the *** course If you aren't satisfied at that time I will have them refund you for your purchase, since I believe you do deserve the support that you paid
forSorry for the inconvenience!
God Bless,
*** ***
Hello,
I have reset your DSD password to *** which is the same as your ***
rgb(255, 255, 255);">
Please go to www.dsdomination.com/members and log in and then go to 'affiliate' and then to 'Request Payout'and push your funds over to GPGThen you can go to 'GPG payout settings' under the affiliate settings and then go to the GPG link to move your funds outIf you have any issues you can email me at ***@me.com and I will make sure GPG gets you taken care ofGod Bless,
DrR***
Hello ***,
It was good speaking with you and I have activated your account with all of your products and past commissionsFeel free to contact me anytime!
God Bless,
***
I've been using this for some time now and have only had little technical issues with their website. It's a relatively new company, and that is to be expected as they figure out how to efficiently function as the business that they are. The program and training may not look flashy, high-tech and professional (in my opinion), but it seems to work just fine and dandy. People that bail out as soon as they drop the $20 to get through the front door, were probably just looking for a get rich quick scheme or didn't stick around long enough to actually work through all the training. The training and tools are not professional quality, but it is legitimately good and useful.
Hello
I apologize for you not being able to contact us through the support desk that all of our members use for responses within 24 hours. It did appear that there were 2 created accounts with your name that might have created an issue with the third party billing company, Infusion Soft, that was the reasoning that your cancel came through on one account but not the one that had the active subscription. I apologize for the billing issue, which is why we are about 1 week from leaving this company because of issues we are finding with their system. I have cancelled your account and have issued you a refund for $19.95, which typically takes around 5 business days to show up in your account. I have also emailed you the invoice showing the refund as well to* [redacted]
I would highly recommend that you next time read the agreements to any digital product (or any other) that you purchase in the future, since most likely a company will not grant you a refund when...
you have check marked and agreed with your initials to a 'Terms of Service'.
Please note that we had a 'No Refund Policy' which is the condition with almost all digital products sold around the world but since I believe you hopefully aren't scamming us we are waiving it at this time.
Example: If I download a movie from itunes and then watch it, even if I don't watch it, I can't just go and return it for a refund. Whether that movie was for enjoyment, educational or training I had agreed upon the 'Terms of Service' that I wanted it and can utilize the product as a consumer and am not able to unwatch or unlearn what was given to me.
Our digital products work the exact same way.
We also don't allow people to downgrade on products to purchase other products. This is basically stating that I have purchased and consumed your product and now would like a refund to go and purchase another product and also get some money back.
Example: I go and buy a $14.95 movie and watch it and then say I'd like to return it for $14.95 credit at which I then go buy another movie for $9.95 and and then request the remaining $5 credit back.
Wow, that means you now would have managed to get 2 movies for the price of $9.95, like checking out of a store and paying $9.95 for one and hiding the $14.95 movie under your shirt/in your purse and walking out the door. That is actually called STEALING.
So, we want to be very clear on why most all companies have a 'No Refund and No Exchange Policy' with digital products.
This is precisely why we hold in depth Q/A LIVE webinars so potential customers can see the ins and outs of our entire powerful platform before ever making the decision to purchase.
You can watch a detailed webinar replay here:
> [redacted]
To further prevent such issues with refunds from occurring we don't allow any member to purchase a product without agreeing to our 'Terms of Service', which can be seen by clicking on the link below.
[redacted]
Once again we have issued you a refund which will appear in the next 3-5 business days.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution would be satisfactory to me
P.S Would you mind giving me your email or phone number? Thanks so much
God bless,
*** ***
Hello ***,
Even though we have a 'No Refund Policy' we believe you must be in a tight situation and will give you a refundWe hope you are not just taking advantage of viewing and using our program software and information for free and getting away with anything Please wait 5-business days to see your refund
God Bless,
*** ***
Hello ***
I'm not sure what your confusion is since you had cancelled your account on your own by following the steps you were given, so will not be billed again
Thanks for following the
directions!
God Bless,
*** ***
Hello ***
I've spent more time manually helping you then I have anyone else, because you say someone told you information incorrectly Our system is an automated system which you have obviously disregarded all of our videos and content on how things work, however I have done everything you have requested and by no means could do this if every out of members requested the same things you are I have done everything you have asked against our Policies and Terms of Agreements to satisfy you, so there is nothing else I can do I'm greatly sorry you for some reason didn't follow our guidelines and videos even if someone had told you differently, since you had to agree to our 'Terms of Service' to sign up Whoever puts their credit card information in an order form and agrees to the 'Terms of Service' and then clicks 'Pay Now' doesn't think their credit card is going to get billed At this point things are getting SILLY!
You have a month from when I stated I had activated your account
*** ***
Dr***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint
Regards,
My termination was regarding an affiliate agreement NOT a customer agreementThis complaint is in regards to my CUSTOMER right as I paid thousands in dollars for products that I was to have LIFETIME access to and was denied and locked out of the account fromWhen you review this agreement that this company has attached it is as an affiliate it has nothing to do with the access to the products that I purchased as a CUSTOMER and I therefore seek refund for my products
Hello,
We have refunded you and hope you are serious about having issues with Paypal not holding your money for days and that you aren't simply taking out information for free
Please wait 5-business days to see your
return
God Bless,
*** ***
Hello ***,
I have issued you a refund and have forward the refund receipt to you Refunds typically take 3-business days to appear on your credit cardThanks!
*** ***
Hello ***
We have no information with a member in our system by the name of, *** *** or with the registered email, ***
"">Please send me the name you would have registered with, username and email associated with your account, so that I can look into this further
Thanks!
*** ***
*** ***
Hello ***
I greatly apologize for the issues with the 3rd party billing company that we have used and I see that you are aware of this issue and why we are moving to another platform (company) now I have issued you a refund and have emailed you the invoice as
well, which will take around 3-business days to show back up on your credit card statement You should have received an email that the $was a voided transaction that never was processed but was how the billing companies were able to transport the data from one to another You have been cancelled and no longer billed from our company and once again we appreciate your patience since we completely understand how our prior billing company has really frustrated our members as well as us for their incompetencies
We wish you the Best and if you have any other questions please feel free to email me directly at *** or call me at *** and please leave a message if I'm unable to answer
God Bless,
*** ***
[A default letter is provided here which indicates your
acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution would be satisfactory to me
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
I had to go to my bank today (04/14/and found out while I was there that ** *** had credited my account for $
I asked how that was possible when my debit card had be cancelled and they explained to me how this was done
I consider this case as resolved
Thank You,
***
Hello ***,
DSDomination has tens of thousands of account members and has had just - complaints over the last months, so
I know you are wrong with your statements about intentionally misleading others DSDomination and our members would not have the success they do if we were such the company you claim us to be
Please note that we have a 'No Refund Policy' which is the condition with almost all digital products sold around the world, which you had agreed to in order to even be able to subscribe to DS Domination.
Example: If I download a movie from itunes and then watch it, even if I don't watch it, I can't just go and return it for a refundWhether that movie was for enjoyment, educational or training I had agreed upon the 'Terms of Service' that I wanted it and can utilize the product as a consumer and am not able to unwatch or unlearn what was given to me
Our digital products work the exact same way
This is precisely why we hold in depth Q/A LIVE webinars so potential customers can see the ins and outs of our entire powerful platform before ever making the decision to purchase.
To further prevent such issues with refunds from occurring we don't allow any member to purchase a product without agreeing to our 'Terms of Service', which can be seen by clicking on the link below
***
I will have someone from DS Domination contact you if you'd like any further help or explanation
Sincerely,
*** ***
Hello,
I greatly apologize for the lack of response and will forward this on to the other members of the *** course If you aren't satisfied at that time I will have them refund you for your purchase, since I believe you do deserve the support that you paid
forSorry for the inconvenience!
God Bless,
*** ***
Hello,
I have reset your DSD password to *** which is the same as your ***
rgb(255, 255, 255);">
Please go to www.dsdomination.com/members and log in and then go to 'affiliate' and then to 'Request Payout'and push your funds over to GPGThen you can go to 'GPG payout settings' under the affiliate settings and then go to the GPG link to move your funds outIf you have any issues you can email me at ***@me.com and I will make sure GPG gets you taken care ofGod Bless,
DrR***
Hello ***,
It was good speaking with you and I have activated your account with all of your products and past commissionsFeel free to contact me anytime!
God Bless,
***
I've been using this for some time now and have only had little technical issues with their website. It's a relatively new company, and that is to be expected as they figure out how to efficiently function as the business that they are. The program and training may not look flashy, high-tech and professional (in my opinion), but it seems to work just fine and dandy. People that bail out as soon as they drop the $20 to get through the front door, were probably just looking for a get rich quick scheme or didn't stick around long enough to actually work through all the training. The training and tools are not professional quality, but it is legitimately good and useful.
Hello [redacted],
I'm closing this ticket being we are talking with you directly.
God Bless,
Jason [redacted]
...
Hello
I apologize for you not being able to contact us through the support desk that all of our members use for responses within 24 hours. It did appear that there were 2 created accounts with your name that might have created an issue with the third party billing company, Infusion Soft, that was the reasoning that your cancel came through on one account but not the one that had the active subscription. I apologize for the billing issue, which is why we are about 1 week from leaving this company because of issues we are finding with their system. I have cancelled your account and have issued you a refund for $19.95, which typically takes around 5 business days to show up in your account. I have also emailed you the invoice showing the refund as well to* [redacted]
Sorry Again!
God Bless,
Dr[redacted]
Hello [redacted]
We have issued you a refund.
I would highly recommend that you next time read the agreements to any digital product (or any other) that you purchase in the future, since most likely a company will not grant you a refund when...
you have check marked and agreed with your initials to a 'Terms of Service'.
Please note that we had a 'No Refund Policy' which is the condition with almost all digital products sold around the world but since I believe you hopefully aren't scamming us we are waiving it at this time.
Example: If I download a movie from itunes and then watch it, even if I don't watch it, I can't just go and return it for a refund. Whether that movie was for enjoyment, educational or training I had agreed upon the 'Terms of Service' that I wanted it and can utilize the product as a consumer and am not able to unwatch or unlearn what was given to me.
Our digital products work the exact same way.
We also don't allow people to downgrade on products to purchase other products. This is basically stating that I have purchased and consumed your product and now would like a refund to go and purchase another product and also get some money back.
Example: I go and buy a $14.95 movie and watch it and then say I'd like to return it for $14.95 credit at which I then go buy another movie for $9.95 and and then request the remaining $5 credit back.
Wow, that means you now would have managed to get 2 movies for the price of $9.95, like checking out of a store and paying $9.95 for one and hiding the $14.95 movie under your shirt/in your purse and walking out the door. That is actually called STEALING.
So, we want to be very clear on why most all companies have a 'No Refund and No Exchange Policy' with digital products.
This is precisely why we hold in depth Q/A LIVE webinars so potential customers can see the ins and outs of our entire powerful platform before ever making the decision to purchase.
You can watch a detailed webinar replay here:
> [redacted]
To further prevent such issues with refunds from occurring we don't allow any member to purchase a product without agreeing to our 'Terms of Service', which can be seen by clicking on the link below.
[redacted]
Once again we have issued you a refund which will appear in the next 3-5 business days.
God Bless,
[redacted]
Hello,
You have been refunded entirely for [redacted] as seen in the screen shots below.
[redacted]
God...
Bless,
Jason [redacted]
Pres/CFO