Complaint ID # [redacted] File # [redacted] Dear Ms [redacted] ,Thank you for your feedback regarding your experience with the Best Western Inn of [redacted] located in [redacted] , ** I sincerely apologize for the negative experience you had at this location I was unable to locate your reservation as an arrival date was not mentioned Please provide our office with the exact arrival date to further assist you with this matter.You may contact me directly at [redacted] for by email to: [redacted] Looking forward to hearing back from you.Sincerely, [redacted] ***Best Western International
Complaint ID [redacted] File #150430-8029Dear MrRinaldi,Thank you for your feedback regarding your stay with one of our Best Western properties.To further assist you with your concerns, please provide me with the name and location of the Best Western hotel as well as the exact arrival date of your stay.Thank you kindly in advance and looking forward to hearing back from you.Sincerely, [redacted] ***Best Western International
File [redacted] Dear Ms [redacted] Please contact our office directly to further discuss this matter[redacted] I look forward to hear from you.Sincerely,Elizabeth C***Best Western International
File 150715-5553Dear Mr [redacted] ,Thank you for contacting our office through the Revdex.com regarding your billing issue with the Best Western Cityplace Inn in [redacted] , TX.I will be following up with the hotel on this matter and get back with you as quickly as possible.Sincerely, [redacted] ***Best Western International
Hello [redacted] ,Thank you for your reply I will deactivate the issued Travel Card and send you a $refund check instead I am unable to process a direct credit to your credit card from our office I will send the refund check to the following address: [redacted] ** ***If you have an additional questions, please contact me directly at [redacted] or by phone at [redacted] .Please reference file number [redacted] Sincerely,Elizabeth C***Best Western International
Complaint ID [redacted] File # [redacted] Dear Ms [redacted] ,Thank you for contacting the Revdex.com regarding your recent experience with one of our Best Western properties.I sincerely apologize for the negative experience you had.To further review this matter for you, please provide me with the name and location of the Best Western property as well as the arrival date of your stay.Thank you kindly in advance.Sincerely, [redacted] ***Best Western International
RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved. Regards, [redacted]
File [redacted] Hello [redacted] ,I will make sure our Rewards department is reviewing this and get back to you as quickly as possible.Sincerely,Elizabeth C***Best Western International
Elizabeth C [redacted] sent me an email on 2-1-stating that there is nothing they can do! She also stated that the address was misspelled I changed my address with one of the rewards representatives, so why am I being penalized for the mishap of their representative and the postal service! I worked hard to earn those points and they should be credited back to my acct To tell someone that there is nothing they can do but lose everything is not the way it should be handled She also stated that if it would have been $instead of $in gift cards, they would have done a trace It's only a $gift card difference I really wish they Bureau would help with this situation As this is not the way it should be handled THIS IS SOMETHING THAT I EARNED, THIS WAS NOT GIVEN TO ME! They did not even try to offer any other alternative, they only said sorry!
File [redacted] -***Dear Mr***,Thank you for contacting the Revdex.com regarding your experience with a Best Western property.To better assist you with this matter, please provide tne name and location of the Best Western Hotel.Thank you kindly in advance and I look forward to hearing back from you.Sincerely, [redacted] ***Best Western International
File 150715-5553Dear Mr [redacted] ,Thank you for contacting our office through the Revdex.com regarding your billing issue with the Best Western Cityplace Inn in [redacted] , TX.I will be following up with the hotel on this matter and get back with you as quickly as possible.Sincerely, [redacted] ***Best Western International
File [redacted] Dear ***,Thank you for contacting the Revdex.com regarding your experience with the Best Western Ten Hill Place, BW Premier Collection in Edingburgh, Scotland.I sincerely apologize for this situation I will be following up with the hotel manager regarding your concerns and will get back with you as quickly as possible.Sincerely,Elizabeth C***Best Western International [redacted]
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]
Complaint ID # [redacted] File # [redacted] Dear Ms [redacted] ,Thank you for your feedback regarding your experience with the Best Western Inn of [redacted] located in [redacted] , ** I sincerely apologize for the negative experience you had at this location I was unable to locate your reservation as an arrival date was not mentioned Please provide our office with the exact arrival date to further assist you with this matter.You may contact me directly at [redacted] for by email to: [redacted] Looking forward to hearing back from you.Sincerely, [redacted] ***Best Western International
Complaint ID [redacted] File #150430-8029Dear MrRinaldi,Thank you for your feedback regarding your stay with one of our Best Western properties.To further assist you with your concerns, please provide me with the name and location of the Best Western hotel as well as the exact arrival date of your stay.Thank you kindly in advance and looking forward to hearing back from you.Sincerely, [redacted] ***Best Western International
File [redacted] Dear Ms [redacted] Please contact our office directly to further discuss this matter[redacted] I look forward to hear from you.Sincerely,Elizabeth C***Best Western International
File 150715-5553Dear Mr [redacted] ,Thank you for contacting our office through the Revdex.com regarding your billing issue with the Best Western Cityplace Inn in [redacted] , TX.I will be following up with the hotel on this matter and get back with you as quickly as possible.Sincerely, [redacted] ***Best Western International
Hello [redacted] ,Thank you for your reply I will deactivate the issued Travel Card and send you a $refund check instead I am unable to process a direct credit to your credit card from our office I will send the refund check to the following address: [redacted] ** ***If you have an additional questions, please contact me directly at [redacted] or by phone at [redacted] .Please reference file number [redacted] Sincerely,Elizabeth C***Best Western International
Complaint ID [redacted] File # [redacted] Dear Ms [redacted] ,Thank you for contacting the Revdex.com regarding your recent experience with one of our Best Western properties.I sincerely apologize for the negative experience you had.To further review this matter for you, please provide me with the name and location of the Best Western property as well as the arrival date of your stay.Thank you kindly in advance.Sincerely, [redacted] ***Best Western International
RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved. Regards, [redacted]
File [redacted] Hello [redacted] ,I will make sure our Rewards department is reviewing this and get back to you as quickly as possible.Sincerely,Elizabeth C***Best Western International
Elizabeth C [redacted] sent me an email on 2-1-stating that there is nothing they can do! She also stated that the address was misspelled I changed my address with one of the rewards representatives, so why am I being penalized for the mishap of their representative and the postal service! I worked hard to earn those points and they should be credited back to my acct To tell someone that there is nothing they can do but lose everything is not the way it should be handled She also stated that if it would have been $instead of $in gift cards, they would have done a trace It's only a $gift card difference I really wish they Bureau would help with this situation As this is not the way it should be handled THIS IS SOMETHING THAT I EARNED, THIS WAS NOT GIVEN TO ME! They did not even try to offer any other alternative, they only said sorry!
File [redacted] -***Dear Mr***,Thank you for contacting the Revdex.com regarding your experience with a Best Western property.To better assist you with this matter, please provide tne name and location of the Best Western Hotel.Thank you kindly in advance and I look forward to hearing back from you.Sincerely, [redacted] ***Best Western International
File 150715-5553Dear Mr [redacted] ,Thank you for contacting our office through the Revdex.com regarding your billing issue with the Best Western Cityplace Inn in [redacted] , TX.I will be following up with the hotel on this matter and get back with you as quickly as possible.Sincerely, [redacted] ***Best Western International
File [redacted] Dear ***,Thank you for contacting the Revdex.com regarding your experience with the Best Western Ten Hill Place, BW Premier Collection in Edingburgh, Scotland.I sincerely apologize for this situation I will be following up with the hotel manager regarding your concerns and will get back with you as quickly as possible.Sincerely,Elizabeth C***Best Western International [redacted]
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]