I have left a message in regards to this complaint for the customer to call back to resolve. I have removed the fees from the account . I am waiting for customer to call me back.
Regards,
We have reached out to the customer in order to make arrangements. If you have any further questions, do not hesitate to reach out.
Regards
Kim P[redacted]
We have reached out to Mrs. [redacted] regarding complaints and after discussing options have closed out the account based on customer's request.
At this time, we believe Mrs. [redacted] is satisfied with the resolution. She will not be responsible for any additional fees.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
I have spoken to the custome regarding their complaint. I have agreed to bill the one delivery at cost to the customer and close out the account with no further automatic deliveries. The customer has agreed and has my direct contact should they have any questions .
Regards,...
Kim P[redacted]
CT District
Admin& Operations Supervisor [email protected]
Complaint: [redacted]
I am rejecting this response because: everything they said in their response is true. I have sent them the numbers that they are looking for and am waiting for them to decide whether to accept the amount or reject it. If they accept it and send me a check in that amount I will be satisfied with the result. If they do not send me a check in the amount , I will not be satisfied. The end result still remains to be seen.
Sincerely,
[redacted]
Our general manager spoke with Mrs. [redacted] on 1-28-2015. We are currently trying to reach an amicable solution with the customer. At this time, we are waiting for Mrs. [redacted] to provide us with some additional information pertaining to the claim and once received...
we will try to resolve directly with customer.
If you have any other questions related to this complaint, please contact me directly.
The field service supervisor in this area has contacted the customer and is trying to come to resolution on this matter. If there are any additional questions at this time, please feel free to contact me.
Regards,
I have left a message in regards to this complaint for the customer to call back to resolve. I have removed the fees from the account . I am waiting for customer to call me back.
Regards,
[redacted]
Admin & Operations Supervisor
[redacted]
203-985-4557
We have reached out to the customer in order to make arrangements. If you have any further questions, do not hesitate to reach out.
Regards
Kim P[redacted]
We have reached out to Mrs. [redacted] regarding complaints and after discussing options have closed out the account based on customer's request.
At this time, we believe Mrs. [redacted] is satisfied with the resolution. She will not be responsible for any additional fees.
Thanks,
[redacted]...
[redacted]
[redacted]
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
I have spoken to the custome regarding their complaint. I have agreed to bill the one delivery at cost to the customer and close out the account with no further automatic deliveries. The customer has agreed and has my direct contact should they have any questions .
Regards,...
Kim P[redacted]
CT District
Admin& Operations Supervisor
[email protected]
The local office spoke wtih the customer regarding the price they had agreed to and came to a resolution on how to handle previous delivery price.
If there is anything else needed in regards to this complaint please feel free to contact me directly.
[redacted]
**...
[redacted]
[redacted]
Complaint: [redacted]
I am rejecting this response because: everything they said in their response is true. I have sent them the numbers that they are looking for and am waiting for them to decide whether to accept the amount or reject it. If they accept it and send me a check in that amount I will be satisfied with the result. If they do not send me a check in the amount , I will not be satisfied. The end result still remains to be seen.
Sincerely,
[redacted]
Our general manager spoke with Mrs. [redacted] on 1-28-2015. We are currently trying to reach an amicable solution with the customer. At this time, we are waiting for Mrs. [redacted] to provide us with some additional information pertaining to the claim and once received...
we will try to resolve directly with customer.
If you have any other questions related to this complaint, please contact me directly.
[redacted]
[redacted]
office : [redacted]
The field service supervisor in this area has contacted the customer and is trying to come to resolution on this matter. If there are any additional questions at this time, please feel free to contact me.
Regards,
[redacted]
[redacted]
[redacted]