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Dutton Plumbing

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Dutton Plumbing Reviews (55)

Brad provided EXELLENT service! Very satisfied!

Im sorry you feel that way about the service and I assure you we are looking into the matter for youI assure you customer service is important to us and we want to make sure we did not document anything improperly or get you anything you didnt needMy goal is to make sure we were able to solve your problem and make sure you are happy with the service providedSince that is not the case I will have our Customer Service Manager call you as soon as he is available and see what we can do to help you outThank you for bringing this situation to our attention

Excellent service including phone communications, diagnosis of problem and resolution of problem

I called Dutton Plumbing during an pipe leak emergency they handled my plumbing problem professionallyThey were fast and cleanBest service I've had in quit a while!

The Dutton team communicated their arrival time well They had new power equipment for yard/pool drain cleaning, and knew how to use it An added benefit was a camera inserted to view the problem area, and use an above ground sensor to mark the location of the problem While I am attempting the fix myself, I will gladly bring them to finish the job if beyond my DIY capabilities

We were very satisfied with the service that Brian S did for us today We are long standing customers of Dutton Plumbing

David W from Dutton Plumbing arrived as scheduled and assessed our water heater and verified we needed a new one He explained different products and prices and we made our choice He set to work immediately replacing it It was late in the day and he work through early evening and completed the job He was very professional and did a great job We are thankful we had hot water to do our dinner dishes

Ken was fantastic, very knowledgable Fixed our over flowing toilet in a jiffy

I would like to say that this plumbing company is the bestThe Tech Marc Rwas so nice and so professionalI signed up for the Plumbing plan right awayI hope that I will never have to use them, but if I do I am so happy that I found this companyFrom the first call to the end of the service it was greatAnd I never felt that I was paying too much at anytime

I would like to first apologize that we dropped the ball on communication like thatCustomer care is our number one concern and I would feel the same way if no one returned my call or emailsI will have our Office Manager reach out to you on Monday as soon as he can and make sure we get you taken care of

My name is S [redacted] and I will be taking point on your issue from here onI have spoken with both Vincent and the owner MrDutton about your concernsAfter reviewing this with both of them, we want to try to work with you on this as much as we can and make sure the job and price are both to your satisfactionPlease contact our office any day before pm and ask for S [redacted] and I will help you resolve thisI will be waiting your callThank you

Your service and technician were great He explaiined everything he was doing so that I could unerstand it The problem was solved, and they did a great job of cleaning up both areas that they worked on plus all the mess that our problem caused The price was very fair From now on Dutton is our plumber!!!! Thanks for a good experience

Service Pros, Ramiro G and Paul were professional, on time, extremely helpful, knowledgeable and able to remedy the plumbing issue

our toilet kept 'running' and we decided we needed to get it fixeddutton advertised a special coupon for $to fix the flapper and we decided to have it doneunfortunately, the tech said our problem required that we replace our toilet! we aren't sure if the price was fair or not, since we didn't have time to compare the costs, but went ahead and had the work doneour tech deigo magana worked constantly locating a toilet that wouldwork in our tiny guest bathroom and then installing itthe one we wanted wasn't available any longer, so we agreed to take the one they had in their factory and he installed it the same dayhe was efficient and had it installed in a couple of hourswe felt the price was a bit high, but decided this needed to get fixed asap, so we agreed to the price presented to usthey did give us a senior discount and adjustment for additional work that had to be done to our sink, so all in all we are satisfied with the new toilet and all the work that was donediego did an excellent job with the work he did and the co-ordination of all parts of the job

I am very happy with my new water heater, it took a big push Great job! Thank you

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Address: 2224 Boyd Branch Rd, Festus, Missouri, United States, 63028

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