Duxiana

Tell us why here...Ms [redacted] was origin [redacted] approved at Santander at an annual percentage rate of 20%We continued to work on the loan and got a lower rate through [redacted] FinancialThe Smart Payment Program she signed up for is designed to pay of the loan earlier by making bi-monthly paymentsWhen the loan switched to ***, this program was cancelled and the funds that were withdrawn were credited back to her accountMs [redacted] needs to understand that the interest that is charged on all car loans are an annual percentage rate which is clearly indicated on the contract, There is no "one time interest charge" that she refers toThe $47k will be the entire cost of the vehicle assuming all the payments are made on time and the loan is carried to full termThis loan can be paid off or refinanced at anytime with no penaltyMs [redacted] can go to her own financial institution and refinance this at a lower rate if she can secure thatThe rate we got for her is the best rate we were able to getWe continued to work the loan after she signed to try and get her a lower rate, and we succeededIf Ms [redacted] wwould like to come in, we will be happy to go over the terms with her again to answer any questions she may have

Complaint: [redacted] I am rejecting this response because: Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I would like to schedule an appointment for this to be done on Monday 7/3/ Thank you for working with me to get this resolved Sincerely, [redacted]

Complaint: [redacted] I am rejecting this response because: In the reply, they state Mr [redacted] as the consumer I am not Mr [redacted] I am Mr [redacted] *** I told the dealership and ***, that due to dispute with my employer, they provided information I was employed through the date of the loan on 7/24/ My employer had reduced hours and UI was supplementing my income I had filed a partial claim for UI, but was still employed, and hours were to resume to September Attached is an official document provided to UI from the employer It is dated 7/10/and shows that I was employed, was to resume hours September, and that I would receive UI until that date This does not mean I was not employed, it was a temporary reduction in hours I further provided proof of UI income, and they can validate that I was employed through 7/24/by contacting the DOL UI office Additionally, after that date, I still have provable income The dealership and bank is refusing to validate my claims, only going off what they were told instead of facts Sincerely, [redacted] ***

Dear Revdex.com, The customer placed an order back in December and we do have a month warranty listed under our policy page on [redacted] .We have resolved the issue by accommodating the order and sending a return label to the customerWe have given an extension on their warranty free of charge for the repair listedThank you, [redacted] ***

In response to Mr***'s complaint, the delivery of the vehicle to Mr*** was based on the application he filled out and signed at the time of saleOn that application, Mr*** claimed he was full time employed at the time of the applicationWhen the loan company went
through the verification process, it was discovered that Mr*** was unemployed as of June 30, 2015, days prior to entering into the agreement with King Windward Nissan and the bank, ***, see attachmentWe have made a formal demand for the vehicle of which Mr*** has not respondedOur next action will be to seek legal remedies to get our vehicle back

Regarding complaint ID #***, We are sorry that *** is experiencing issues with her SentraThe Sentra's misfiring was caused by a burnt coil on cylinder #as indicated in ***'s complaintThis failure caused excess fuel to enter the catalytic converter which can deteriorate the converter
This damage will not be immediately known which is why no code will show on the diagnostics right awayTo help address this issue, we are willing to offer *** a new converter installed for a total of $1,which is about half of the original quote

Front office personal very hard to deal withWas overcharge for services and then giving the run around when I tried to resolve issueAs of today still have not received a call back from office managerI don't think that I will return again for services

Mrs*** contacted our office with a dental emergency of a veneer that had fallen off of one of her front teethWe gladly got her in the same day into our busy schedule, because we understood she did not want to g without a front tooth We have an office policy not to quote treatment
over the phoneBecause without seeing the problem we cannot diagnose the problemPer *** *** *** we must be able to see clinically and radiographically in order to make a diagnosis, otherwise we would be practicing under the standard of careWe can quote what a limited exam and an x-ray will cost but not the final treatment We do not know where and when these veneers were done for Mrs***, and we must carefully remove any residual bonding on the tooth and the veneer Then we must treat the porcelain with an acid and primer in order to ensure proper bonding, we then treat the tooth in the same mannerIsolation is key to ensure a proper bond; any contamination will weaken the bond and lead to debondingThis is not a simple procedure if you want it done correctlyAs to the charges Mrs*** stated she was quoted $ This is correct, the limited oral eval is $and the x-ray is $which totals $The recement fee is a standard fee for veneers, crowns, onlays, and inlaysThere is only one code for all recement, and it comes up under a recement crown which is $88.00, this brings the total to $We are sorry Mrs*** feels that she overpaid and that we inflated the priceAs you can see we did not and would notThis is the first we are hearing of this, upon checkout she asked about the price, we explained the billing and she paid, therefore we did not know she had any further concernsShe states in her letter that she strenuously objected and this was not the caseWe pride ourselves in providing the highest quality of dentistry with the highest standard of ethics and moralsAs the owner I would have been informed that Mrs*** had a complaint about billing and I would have spoken with her while she was hereShe was seen on Thursday, June 5th and we received this complaint on Monday, June 9th It is unfortunate that Mrs*** was unwilling to speak with us about any issue she was having before filing a complaint for us doing our job correctly
Sincerely,*** ***

Tell us why here...Ms*** was origin*** approved at Santander at an annual percentage rate of 20%We continued to work on the loan and got a lower rate through *** FinancialThe Smart Payment Program she signed up for is designed to pay of the loan earlier by making bi-monthly paymentsWhen
the loan switched to ***, this program was cancelled and the funds that were withdrawn were credited back to her accountMs*** needs to understand that the interest that is charged on all car loans are an annual percentage rate which is clearly indicated on the contract, There is no "one time interest charge" that she refers toThe $47k will be the entire cost of the vehicle assuming all the payments are made on time and the loan is carried to full termThis loan can be paid off or refinanced at anytime with no penaltyMs*** can go to her own financial institution and refinance this at a lower rate if she can secure thatThe rate we got for her is the best rate we were able to getWe continued to work the loan after she signed to try and get her a lower rate, and we succeededIf Ms*** wwould like to come in, we will be happy to go over the terms with her again to answer any questions she may have

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Complaint: [redacted]
I am rejecting this response because:
Sincerely,
[redacted]

Complaint: [redacted]
I am rejecting this response because:
 In the reply, they state Mr. [redacted] as the consumer.  I am not Mr. [redacted].  I am Mr. [redacted].  I told the dealership and [redacted], that due to dispute with my employer, they provided false information.  I was employed through the date of the loan on 7/24/2015.  My employer had reduced hours and UI was supplementing my income.  I had filed a partial claim for UI, but was still employed, and hours were to resume to normal September.  Attached is an official document provided to UI from the employer.  It is dated 7/10/15 and shows that I was employed, was to resume normal hours September, and that I would receive UI until that date.  This does not mean I was not employed, it was a temporary reduction in hours.  I further provided proof of UI income, and they can validate that I was employed through 7/24/15 by contacting the DOL UI office.  Additionally, after that date, I still have provable income.  The dealership and bank is refusing to validate my claims, only going off what they were told instead of facts.  
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.   I would like to schedule an appointment for this to be done on Monday 7/3/17.  Thank you for working with me to get this resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

The substitution policy was not posted on the checkout page. Furthermore, I never agreed to their substitution policy. My contractual agreement with this company was not the product that I received. This business is acting in bad faith. This business should have contacted me before sending me products that I did not originally order. Once this business realized that they could not fulfill my order, I should have been given the option to cancel my order or accept whatever alternate items that they had. This is a bad faith type of business transaction. If this business does not do the right thing and honor a refund I will take this to the media. Furthermore, I will take any and all necessary legal action to ensure that this shady business does not dupe another innocent consumer. 
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Please accept our apology regarding the difficulty you are experiencing placing your order on our site. For your convenience, the instructions to place your order are below: 1. Retrieve the voucher code. 2. Visit [redacted]3. Choose item(s). Select the quantity and...

enter personalization and click the "Order Now" button. 4. Enter the redemption code  into the "Promotion / Gift Certificate" field, and click apply.  THIS WILL ALLOW THE TOTAL TO BE ADJUSTED TO THE PROMOTIONAL DISCOUNT. ALL promotional codes (redemption certificates) start with ck, es, gn, gg, g5, g4, or g2 etc. any information provided that starts with 1000- OR LG- is the receipt for your purchase of the discount code which will not work in our system.

The customer was advised via system generated email sent to the gmail account on file that the item had in fact shipped - tracking number [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:I don't understand what are they trying to fool. They just stated in a previous email that they will not redesign my necklace and now they sent an automatic email saying that they will redesign it? They same thing was happening when I was dealing with them 3 month in a row- every person in their company would tell a different story! I want my money back! It has been 6 month as I am dealing with themCould you take more serious action agains this unprofessional business?!  
[Your Answer Here]
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Good Afternoon,Our system shows package been ship out to the following address.[redacted]Also a refund for the amount of $7.95 as been issue for the shipping charges ,customer use a Voucher to purchase the item and will need to...

request a refund to Groupon for the amount pay for the voucher . A replacement order was place for the customer free of charge and it will be ship express personalize items take 2 to 3 weeks for production . An email with the tracking number will be send to the customer when item is ready to ship. Please let us know if there is anything else we can do to help the customer.