Early Moments

Initial Business Response / [redacted] (1000, 5, 2015/06/11) */ June 11, [redacted] [redacted] XXXXX-XXXX Dear [redacted] , Your correspondence with the Revdex.com office has been forwarded to my attentionI apologize for any misunderstanding and hope this letter will help clarify the matter The account number XXXXXXXXX-XXX is for the Disney Wonderful World of Reading ProgramThe order was placed on our web site, on April 28, .The introductory package was shipped on 4/29/and the credit card ending in [redacted] was charged $The first subsequent shipment was shipped on 5/17/and the credit card was charged $18.96.The second subsequent shipment was shipped on 6/7/and the credit card was charged $A refund in the amount of $was credit to the card on 6/11/ Please be assured that the account has been canceled, and no further shipments will be sent to the home Thank you for giving us the opportunity to respond to your concernIf there is anything further I can do, please contact me toll- free at X-XXX-XXX-XXXX, Monday - Friday, 8:a.mto 5:p.mEastern Standard TimeI will be happy to assist you Sincerely, [redacted] @sandviks.com Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/06/11) */ (The consumer indicated he/she ACCEPTED the response from the business.) They did respond to my cancelatonin a timely mannerShe didnt say anything to the email to me about the refundBut I wish you guys would mske them state it more when buying there books that your signing up for a membership snd that will be charged and how frequentlyBecause many prople are having problems with this and may not know who to report this website to

Initial Business Response / [redacted] (1000, 5, 2015/06/10) */ I let a voice message for Ms [redacted] to give me a call at X-XXX-XXX-XXXX ext [redacted] Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/06/10) */ (The consumer indicated he/she DID NOT accept the response from the business.) I did not receive a message and also ever since that day my email is getting spammed like crazy! Final Consumer Response / [redacted] (2000, 11, 2015/06/11) */ (The consumer indicated he/she ACCEPTED the response from the business.) That isn't accurate as I told you previouslyI used the card directly after but whatever I am over it Final Business Response / [redacted] (4000, 9, 2015/06/11) */ June 11, [redacted] XXXXX Dear [redacted] , Your correspondence with the Revdex.com office has been forwarded to my attentionI apologize for any misunderstanding and hope this letter will help clarify the matter Our records show you attempted to place a Disney Wonderful World of Reading Order five times with a Visa cardI also see you tried three times for Dr Seuss & his Friends once with a Visa two times with a Master cardThe reason why the charges were declined was because the billing zip code to these credit cards didn't match so we could not process the order I have removed your email address from our data base you should not receive any further emails from us Thank you for giving us the opportunity to respond to your concernIf there is anything further I can do, please contact me toll- free at X-XXX-XXX-XXXX, Monday - Friday, 8:a.mto 5:p.mEastern Standard TimeI will be happy to assist you Sincerely, Pamela Regan [redacted] @sandviks.com

Initial Business Response / [redacted] (1000, 5, 2015/05/26) */ [redacted] XXXXX-XXXX Dear [redacted] , Your correspondence with the Revdex.com has been forwarded to my attentionWe apologize for any misunderstanding and hope this letter will help clarify the matter We have confirmed that the billing statement you received from [redacted] on May 6, for account number XXXXXXXXX-XXX- the Is for the Disney Wonderful; World of ReadingThe shipment was shipped on 12/3/for $the books were Tangle, The Tigger Movie and Cars Toon: Mater's Tall TalesPlease be assured that your account has been closed and reflects a zero balanceNo information is being reported to any credit bureau in your name and there will be no negative impact on your credit rating Thank you for giving us the opportunity to respond to your concernIf there is anything further we can do, please contact me toll- free at X-XXX-XXX-XXXX, Monday - Friday, 8:a.mto 5:p.mEastern Standard TimeI will be happy to assist you Sincerely: [redacted] @sandviks.com

Initial Business Response / [redacted] (1000, 7, 2014/03/28) */ Initial Consumer Rebuttal / [redacted] (3000, 9, 2014/04/01) */ (The consumer indicated he/she DID NOT accept the response from the business.) The letter from [redacted] contains bogus dates, mis-spellings and bogus account numbers making its origin suspicious I want written documentation with my name spelled correctly, correct dates and an account numberAn actual statment of a closed, zero balance account for the alleged account Thank you [redacted] ***

This company has a terrible business methodI got weekly emails from them about different deals that they offer the one time that I clicked on one link because they already had my information from getting the emails they automatically sent me books and joined me in to a book club and without having any credit card information they decided to building so they just sent me an invoice and they will continue to send me an invoice until I pay it or I have to find Time as a brand new mom to go to the post office and return these books they should never have sent me book without having my credit card information this is absurd way to run a business I advise people to never sign up for them never used them this is a terrible terrible terrible company

Initial Business Response / [redacted] (1000, 5, 2015/05/29) */ May 29, [redacted] XXXXX Dear [redacted] Your correspondence with the Revdex.com office has been forwarded to my attentionI apologize for any misunderstanding and hope this letter will help clarify the matter The account number XXXXXXXXX-XXX is for the Baby Einstein ProgramThe order was placed on a third party web site, on November 5, .The introductory package was shipped on 11/6/and the credit card ending in was charged $The first subsequent shipment was shipped on 11/24/and the credit card was charged $19.94.The second subsequent shipment was shipped on 12/15/and the credit card was charged $The third subsequent shipment was shipped on 1/5/and the card was charged $The fourth and final shipment was shipped on 1/26/and the card was charged $ A refund in the amount of $was credit to the card on 5/26/A refund in the amount of $was credit to the card on 5/29/ Please be assured that the account has been canceled, and no further shipments will be sent to the home Thank you for giving us the opportunity to respond to your concernIf there is anything further I can do, please contact me toll- free at X-XXX-XXX-XXXX, Monday - Friday, 8:a.mto 5:p.mEastern Standard TimeI will be happy to assist you Sincerely, [redacted] @sandviks.com Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/06/01) */ (The consumer indicated he/she ACCEPTED the response from the business.)

BUYERS BEWARE!!! After you sign up for their promotion, you are being charged 20$+ every 3weeks for books that you don't even get the chance to choose!! Do your research before joining this club

Initial Business Response /* (1000, 5, 2015/04/16) */
April 16,
*** ***
XXXXX ** *** *** *** ***
*** ** XXXXX-XXXX
Dear ***,
Your correspondence with the Revdex.com office has been forwarded to my attentionI apologize for any
misunderstanding and hope this letter will help clarify the matter
The account number XXXXXXXXX-XXX is for the Dr Seuss & His Friends ProgramThe order was placed on our Web Site, on March 23, 2015.The introductory package was shipped on 3/24/and the *** card ending in *** was charged $The first subsequent shipment was shipped on 4/11/and the credit card was charged $A refund in the amount of $was credit to the card on 4/16/
Please be assured that the account has been canceled, and no further shipments will be sent to the home
Thank you for giving us the opportunity to respond to your concernIf there is anything further I can do, please contact me toll- free at X-XXX-XXX-XXXX, Monday - Friday, 8:a.mto 5:p.mEastern Standard TimeI will be happy to assist you
Sincerely,
*** ***
***@sandviks.com

Initial Business Response /* (1000, 5, 2015/06/10) */
I let a voice message for Ms *** to give me a call
at X-XXX-XXX-XXXX ext ***
***
Initial Consumer Rebuttal /* (3000, 7, 2015/06/10) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I did not receive
a message and also ever since that day my email is getting spammed like crazy!
Final Consumer Response /* (2000, 11, 2015/06/11) */
(The consumer indicated he/she ACCEPTED the response from the business.)
That isn't accurate as I told you previouslyI used the card directly after but whatever I am over it
Final Business Response /* (4000, 9, 2015/06/11) */
June 11,
*** ***
*** *** **
*** ** XXXXX
Dear ***,
Your correspondence with the Revdex.com office has been forwarded to my attentionI apologize for any misunderstanding and hope this letter will help clarify the matter
Our records show you attempted to place a Disney Wonderful World of Reading Order five times with a Visa cardI also see you tried three times for Dr Seuss & his Friends once with a Visa two times with a Master cardThe reason why the charges were declined was because the billing zip code to these credit cards didn't match so we could not process the order
I have removed your email address from our data base you should not receive any further emails from us
Thank you for giving us the opportunity to respond to your concernIf there is anything further I can do, please contact me toll- free at X-XXX-XXX-XXXX, Monday - Friday, 8:a.mto 5:p.mEastern Standard TimeI will be happy to assist you
Sincerely,
Pamela Regan
***@sandviks.com

Initial Business Response /* (1000, 5, 2015/07/09) */
July 9,
*** ***
*** ** *** **
*** ** XXXXX
Dear Ms***:
Your correspondence with the Revdex.com has been forwarded to my attentionWe apologize for any misunderstanding or inconvenience you
experienced and hope that we can provide some information to clarify and resolve this matter
A refund in the amount of $has been credited to your credit card ending in*** on 7/9/
Please be assured that the account has been canceled, and no further shipments will be sent to the home
Thank you for giving us the opportunity to respond to your concernPlease contact me toll- free at X-XXX-XXX-XXXX, Monday - Friday, 8:a.mto 5:p.mEastern Standard TimeI will be happy to assist you
Sincerely:
*** ***
***@sandviks.com

Initial Business Response /* (1000, 5, 2015/07/09) */
July 9,
*** ***
*** ** *** **
*** ** XXXXX
Dear Ms***:
Your correspondence with the Revdex.com has been forwarded to my attentionWe apologize for any misunderstanding or inconvenience you experienced
and hope that we can provide some information to clarify and resolve this matter
A refund in the amount of $has been credited to your credit card ending in*** on 7/9/
Please be assured that the account has been canceled, and no further shipments will be sent to the home
Thank you for giving us the opportunity to respond to your concernPlease contact me toll- free at X-XXX-XXX-XXXX, Monday - Friday, 8:a.mto 5:p.mEastern Standard TimeI will be happy to assist you
Sincerely:
*** ***
***@sandviks.com

Initial Business Response /* (1000, 5, 2015/06/11) */
June 11, 2015
[redacted]
[redacted] 8
[redacted] XXXXX-XXXX
Dear [redacted],
Your correspondence with the Revdex.com office has been forwarded to my attention. I apologize for any misunderstanding and hope...

this letter will help clarify the matter.
The account number XXXXXXXXX-XXX is for the Disney Wonderful World of Reading Program. The order was placed on our web site, on April 28, 2015 .The introductory package was shipped on 4/29/15 and the credit card ending in [redacted] was charged $3.96. The first subsequent shipment was shipped on 5/17/15 and the credit card was charged $18.96.The second subsequent shipment was shipped on 6/7/15 and the credit card was charged $18.96. A refund in the amount of $37.92 was credit to the card on 6/11/15.
Please be assured that the account has been canceled, and no further shipments will be sent to the home.
Thank you for giving us the opportunity to respond to your concern. If there is anything further I can do, please contact me toll- free at X-XXX-XXX-XXXX, Monday - Friday, 8:00 a.m. to 5:00 p.m. Eastern Standard Time. I will be happy to assist you.
Sincerely,
[redacted]
[redacted]@sandviks.com
Initial Consumer Rebuttal /* (2000, 7, 2015/06/11) */
(The consumer indicated he/she ACCEPTED the response from the business.)
They did respond to my cancelatonin a timely manner. She didnt say anything to the email to me about the refund. But I wish you guys would mske them state it more when buying there books that your signing up for a membership snd that will be charged and how frequently. Because many prople are having problems with this and may not know who to report this website to.

This company has a terrible business method. I got weekly emails from them about different deals that they offer the one time that I clicked on one link because they already had my information from getting the emails they automatically sent me books and joined me in to a book club and without having any credit card information they decided to building so they just sent me an invoice and they will continue to send me an invoice until I pay it or I have to find Time as a brand new mom to go to the post office and return these books they should never have sent me book without having my credit card information this is absurd way to run a business I advise people to never sign up for them never used them this is a terrible terrible terrible company

Initial Business Response /* (4001, 14, 2015/03/27) */
March 27, 2015
[redacted] XXXXX-XXXX
Dear Ms [redacted]:
Your correspondence with the Revdex.com office has been forwarded to my attention. We apologize for any...

misunderstanding and hope this letter will help clarify the matter
The account number XXXXXXXXX-XXXX for the Disney Wonderful World of Reading Program one of our children's book clubs. The order was placed through an offer made available on a third party site on February 6, 2015, at 5:27 P.M. The IP Address is [redacted] and was paid for using the Master credit card ending in [redacted] The first shipment for the book club was shipped on 2/9/15, and the credit card was charged for $ 3.96. The card was refunded $3.96 on 3/27/15.
On this date the online order forms was properly completed, using the following information
[redacted]
[redacted]
[redacted] / ** / XXXXXXXXX
[redacted]@hotmail.com
I'm very sorry to learn this was not a valid order. Please be assured your account has been canceled, reflecting a zero balance. There will be no derogatory information reported to any credit bureau in your name.
Thank you for giving us the opportunity to respond to your concern. If there is anything further we can do, please contact me toll- free at X-XXX-XXX-XXXX, Monday - Friday, 8:00 a.m. to 5:00 p.m. Eastern Standard Time. I will be happy to assist you.
Sincerely,
[redacted]@sandviks.com

Initial Business Response /* (1000, 5, 2015/06/11) */
June 11, 2015
[redacted] 8
[redacted] XXXXX-XXXX
Dear [redacted],
Your correspondence with the Revdex.com office has been forwarded to my attention. I apologize for any misunderstanding and...

hope this letter will help clarify the matter.
The account number XXXXXXXXX-XXX is for the Disney Wonderful World of Reading Program. The order was placed on our web site, on April 28, 2015 .The introductory package was shipped on 4/29/15 and the credit card ending in [redacted] was charged $3.96. The first subsequent shipment was shipped on 5/17/15 and the credit card was charged $18.96.The second subsequent shipment was shipped on 6/7/15 and the credit card was charged $18.96. A refund in the amount of $37.92 was credit to the card on 6/11/15.
Please be assured that the account has been canceled, and no further shipments will be sent to the home.
Thank you for giving us the opportunity to respond to your concern. If there is anything further I can do, please contact me toll- free at X-XXX-XXX-XXXX, Monday - Friday, 8:00 a.m. to 5:00 p.m. Eastern Standard Time. I will be happy to assist you.
Sincerely,
[redacted]@sandviks.com
Initial Consumer Rebuttal /* (2000, 7, 2015/06/11) */
(The consumer indicated he/she ACCEPTED the response from the business.)
They did respond to my cancelatonin a timely manner. She didnt say anything to the email to me about the refund. But I wish you guys would mske them state it more when buying there books that your signing up for a membership snd that will be charged and how frequently. Because many prople are having problems with this and may not know who to report this website to.

Initial Business Response /* (1000, 5, 2015/06/10) */
I let a voice message for Ms [redacted] to give me a call
at X-XXX-XXX-XXXX ext [redacted]
[redacted]
Initial Consumer Rebuttal /* (3000, 7, 2015/06/10) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I...

did not receive a message and also ever since that day my email is getting spammed like crazy!
Final Consumer Response /* (2000, 11, 2015/06/11) */
(The consumer indicated he/she ACCEPTED the response from the business.)
That isn't accurate as I told you previously. I used the card directly after but whatever I am over it
Final Business Response /* (4000, 9, 2015/06/11) */
June 11, 2015
[redacted]
[redacted]
[redacted] XXXXX
Dear [redacted],
Your correspondence with the Revdex.com office has been forwarded to my attention. I apologize for any misunderstanding and hope this letter will help clarify the matter.
Our records show you attempted to place a Disney Wonderful World of Reading Order five times with a Visa card. I also see you tried three times for Dr Seuss & his Friends once with a Visa two times with a Master card. The reason why the charges were declined was because the billing zip code to these credit cards didn't match so we could not process the order.
I have removed your email address from our data base you should not receive any further emails from us.
Thank you for giving us the opportunity to respond to your concern. If there is anything further I can do, please contact me toll- free at X-XXX-XXX-XXXX, Monday - Friday, 8:00 a.m. to 5:00 p.m. Eastern Standard Time. I will be happy to assist you.
Sincerely,
Pamela Regan
[redacted]@sandviks.com

Initial Business Response /* (1000, 5, 2015/04/16) */
April 16, 2015
[redacted]
XXXXX [redacted]
[redacted] XXXXX-XXXX
Dear [redacted],
Your correspondence with the Revdex.com office has been forwarded to my attention. I apologize for any misunderstanding and...

hope this letter will help clarify the matter.
The account number XXXXXXXXX-XXX is for the Dr Seuss & His Friends Program. The order was placed on our Web Site, on March 23, 2015.The introductory package was shipped on 3/24/15 and the [redacted] card ending in [redacted] was charged $5.95. The first subsequent shipment was shipped on 4/11/15 and the credit card was charged $18.96. A refund in the amount of $18.95 was credit to the card on 4/16/15.

Please be assured that the account has been canceled, and no further shipments will be sent to the home.
Thank you for giving us the opportunity to respond to your concern. If there is anything further I can do, please contact me toll- free at X-XXX-XXX-XXXX, Monday - Friday, 8:00 a.m. to 5:00 p.m. Eastern Standard Time. I will be happy to assist you.
Sincerely,
[redacted]
[redacted]@sandviks.com

Initial Business Response /* (1000, 5, 2015/05/26) */
[redacted] XXXXX-XXXX
Dear [redacted],
Your correspondence with the Revdex.com has been forwarded to my attention. We apologize for any misunderstanding and hope this letter will help clarify...

the matter.
We have confirmed that the billing statement you received from [redacted] on May 6, 2015 for account number XXXXXXXXX-XXX- the Is for the Disney Wonderful; World of Reading. The shipment was shipped on 12/3/14 for $18.96 the books were Tangle, The Tigger Movie and Cars Toon: Mater's Tall Tales. Please be assured that your account has been closed and reflects a zero balance. No information is being reported to any credit bureau in your name and there will be no negative impact on your credit rating.
Thank you for giving us the opportunity to respond to your concern. If there is anything further we can do, please contact me toll- free at X-XXX-XXX-XXXX, Monday - Friday, 8:00 a.m. to 5:00 p.m. Eastern Standard Time. I will be happy to assist you
Sincerely:
[redacted]@sandviks.com

Initial Business Response /* (1000, 5, 2015/05/29) */
May 29, 2015
[redacted]
[redacted]
[redacted] XXXXX
Dear [redacted]
Your correspondence with the Revdex.com office has been forwarded to my attention. I apologize for any misunderstanding and hope this letter...

will help clarify the matter.
The account number XXXXXXXXX-XXX is for the Baby Einstein Program. The order was placed on a third party web site, on November 5, 2014 .The introductory package was shipped on 11/6/14 and the credit card ending in 9386 was charged $5.95. The first subsequent shipment was shipped on 11/24/14 and the credit card was charged $19.94.The second subsequent shipment was shipped on 12/15/14 and the credit card was charged $19.94. The third subsequent shipment was shipped on 1/5/15 and the card was charged $19.94. The fourth and final shipment was shipped on 1/26/15 and the card was charged $19.94
A refund in the amount of $47.85 was credit to the card on 5/26/15. A refund in the amount of $31.91 was credit to the card on 5/29/15.

Please be assured that the account has been canceled, and no further shipments will be sent to the home.
Thank you for giving us the opportunity to respond to your concern. If there is anything further I can do, please contact me toll- free at X-XXX-XXX-XXXX, Monday - Friday, 8:00 a.m. to 5:00 p.m. Eastern Standard Time. I will be happy to assist you.
Sincerely,
[redacted]
[redacted]@sandviks.com
Initial Consumer Rebuttal /* (2000, 7, 2015/06/01) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 5, 2015/05/26) */
[redacted] XXXXX-XXXX
Dear [redacted],
Your correspondence with the Revdex.com has been forwarded to my attention. We apologize for any misunderstanding and hope this letter will help clarify the...

matter.
We have confirmed that the billing statement you received from [redacted] on May 6, 2015 for account number XXXXXXXXX-XXX- the Is for the Disney Wonderful; World of Reading. The shipment was shipped on 12/3/14 for $18.96 the books were Tangle, The Tigger Movie and Cars Toon: Mater's Tall Tales. Please be assured that your account has been closed and reflects a zero balance. No information is being reported to any credit bureau in your name and there will be no negative impact on your credit rating.
Thank you for giving us the opportunity to respond to your concern. If there is anything further we can do, please contact me toll- free at X-XXX-XXX-XXXX, Monday - Friday, 8:00 a.m. to 5:00 p.m. Eastern Standard Time. I will be happy to assist you
Sincerely:
[redacted]@sandviks.com