We have requested a refund of service contracts from a car we no longer own and they have not processed the refundWe have a UPS confirmation We have requested refunds on GAP insurance and a service contract for a vehicle that we no longer ownThe documents were sent overnight UPS and signed by Marcus on 9/10/and we have not received our refundWhen we called on 10/22/they stated neither Marcus or our sales person [redacted] work there to confirm that anything was receivedThis seems to be a common issue throughout car dealers, specifically Earth MotorcarsThe approximate value prorate for the GAP insurance and service contract is around $in totalThey have tried to redirect us to the Neighborhood Credit Union, however they have not processed anythingWe have provided everything they need to process a refund; a written request for refund, odometer statement at trade to another dealer, Five Star Chevrolet, letter from Neighborhood Credit Union stating it wa
Earth motor company knowingly sold me a car which had mechanical issues I purchased a Land Rover from Earth motor cn March 2, Immediately after purchasing the car we began to smell gas every time we stopped the carWe brought the car back and their mechanic replaced the fuel pump A couple of weeks later the coolant light came on and the following day the engine light came onThe car also died while stopped at a traffic lightWe brought the car back to the mechanic and was told the problem was related to a hoseThe mechanic supposedly repaired that and we got the car back a day or so laterAnother week or so passed and both lights came on againWe brought the car back to the mechanic and was told they would replace the coolant pumpAfter a few days we were told the car was fixed and could be picked upApproximately 3-days after picking up the car we began to see something leaking from under the car and the engine and coolants lights came back onAt that I
sold a car with navigation system without SD card, also there's leak on driver side door Didn't know the navigation system didn't have SD card until we were leaving and paper work signedWe're notified to go to Lincoln/ford dealer to get one which should be free or $ Also leak on driver side we didn't know aboutMileage different as what reported, over milesThey said the car was prepped? Also they charged us $for document fees which should be no more than This was not discussed although their paper work says soTheir paperwork says that the fees isn't required but charged us anywayNote co applicant is an army veteranE mails have not been answered
I purchased a Lexus IS Sport last I drove hours in a turn-around trip to getThe A/C panel does not work and no one will return my calls I purchased a Lexus IS Sport in June from Earth MotorcarsI mostly worked with them via email and phone and drove in a turn around trip from Baton Rouge, LA to Dallas, TX to retrieve the carThe saleslady, Michele Canine, assured she had checked everything and addressed a few concerns and it would be safe for me to return homeUpon returning home I learned the AC panel buttons got stuck and went either all the way high or all the way lowI took the car to the local Lexus dealership (assuming I could do a warranty claim) and they informed me it was a spilled cold drink that was causing this problem and that is not covered under warrantyI immediately called Earth Motorcars and tried to reach my saleslady, Michele CanineI got the run around for about a month to later be told she no longer works for that companyThe man that
Navigation Option advertised and verbally verified for Audi Qwere not available Car was not equipped with NavigationWill not refund option amt In June and early July, Earth Motor Cars listed a Audi Qon your siteWe located the car on your site and on the site, it had all the options for which we were searchingWe drove to Earth Motor Cars to see the car and test drive itThe mechanical test drive around a few blocks was goodAgain, we attempted to verbally and visually verify those important options for us (Navigation, heated seats etc...) We were told "Yes, this car is equipped with Navigation, heated seats and more!" There was also a NAV button on the carSo, we had no reason to doubt the listed options, to expect that Earth Motorcars would bait and switch "or" lie about optionsDuring the initial meeting and test drive, we not only spoke with the salesperson but also to the Owner of Earth MotorcarsI believe his name was [redacted] Neither mentioned
Earth Motorcars misrepresented my vehicle as having a lifetime powertrain warranty I purchased a BMW 328i from Earth Motorcars on On 10.11.16, the engine failedI took the vehicle to Autobahn BMW, who notified me that the engine needed to be replaced for $18, On 10.12.16, I contacted Earth Motorcars in order to receive 1) documentation of an oil change completed while in Earth Motorcars possession (BMW requested this information), and 2) information regarding a lifetime powertrain warranty that was included in the sale of the carI received documents from Earth Motorcars from different people containing different prices for the oil changeNeither document contains information regarding at what mileage the oil change occurred, what amount, type, or weight of oil was used, what type of filter was used, etcBMW claims 1) there is sludge in the engine, causing the damage which is due to Earth Motorcars skipping an oil change, or using the incorrect oil d
We have requested a refund of service contracts from a car we no longer own and they have not processed the refundWe have a UPS confirmation
We have requested refunds on GAP insurance and a service contract for a vehicle that we no longer ownThe documents were sent overnight UPS and signed by Marcus on 9/10/and we have not received our refundWhen we called on 10/22/they stated neither Marcus or our sales person *** *** work there to confirm that anything was receivedThis seems to be a common issue throughout car dealers, specifically Earth MotorcarsThe approximate value prorate for the GAP insurance and service contract is around $in totalThey have tried to redirect us to the Neighborhood Credit Union, however they have not processed anythingWe have provided everything they need to process a refund; a written request for refund, odometer statement at trade to another dealer, Five Star Chevrolet, letter from Neighborhood Credit Union stating it wa
sold a car with navigation system without SD card, also there's leak on driver side door
Didn't know the navigation system didn't have SD card until we were leaving and paper work signedWe're notified to go to Lincoln/ford dealer to get one which should be free or $ Also leak on driver side we didn't know aboutMileage different as what reported, over milesThey said the car was prepped? Also they charged us $for document fees which should be no more than This was not discussed although their paper work says soTheir paperwork says that the fees isn't required but charged us anywayNote co applicant is an army veteranE mails have not been answered
Bad car, even worse bad warranty
I purchased a Mercedes Benz E4Matic from EarthMotorcars in 08/22/ My sales rep was Daniel Ibarra In addition I purchased the platinum warranty which was sold as bumper to bumper coverage with Axiom I specifically asked if it covers the Mercedes Airmatic suspension system and I was told it doesMy vehicle is still under warranty and currently has a malfunction that needs front struts replacedI took it to a certified shop per the contract, the warranty company sent an adjuster to inspect vehicleClaim was denied saying vehicle has been off roaded due to debris, grass and animal fur under vehicleI have never taken this Mercedes off roading and have regularly serviced vehicleI have tried tirelessly to work with Earthmotocars to resolve this issue with no successLJ the sales manager has promised to call back multiple times but never didAs a businessman myself, I am a firm believer of resolving issues amicably before resorting
Earth Motorcars misrepresented my vehicle as having a lifetime powertrain warranty
I purchased a BMW 328i from Earth Motorcars on On 10.11.16, the engine failedI took the vehicle to Autobahn BMW, who notified me that the engine needed to be replaced for $18,
On 10.12.16, I contacted Earth Motorcars in order to receive 1) documentation of an oil change completed while in Earth Motorcars possession (BMW requested this information), and 2) information regarding a lifetime powertrain warranty that was included in the sale of the carI received documents from Earth Motorcars from different people containing different prices for the oil changeNeither document contains information regarding at what mileage the oil change occurred, what amount, type, or weight of oil was used, what type of filter was used, etcBMW claims 1) there is sludge in the engine, causing the damage which is due to Earth Motorcars skipping an oil change, or using the incorrect oil d
The information the salesman told me versus the paperwork with financial personnel showed me was different
On the morning of January 17, the salesperson Daniel told me I was approved for $27,w/interest, and $down to cover taxes and fees for a 550i BMWI told Daniel I would think about it because I'm not to fond of the interest rate, he put the phone down for seconds and said okay we can do % (after the deal, I found out 12.99% was the original percentage offered) I informed him that I would come over once I got offA hour later, Daniel text me to tell me someone is in the dealership to purchase the car and I need to send him $immediately to hold the car for meI told Daniel, if someone wants to purchase it, let them purchase itI also asked that he stop constantly calling me during working hoursI arrived that evening to meet with TAMMY-one of the financial personnelShe didn't inform me that I would be recorded nor did she get my pe
They sold me a Hummer Hthat had mulitple problems and would not do everything in their power to make the situation right
I purchased a Hummer Hin March of from Earth Motor CarsToday's date if February 8, and I have not driven the truck for full month straight since date of purchase due to multiple problemsEvery weeks there's another problemThe truck has been into Earth Motor Cars times for the same issueThe other times it was taken to Stonebriar Chevrolet where I paid out of my pocket to have the truck fixed correctlyEarth Motor Cars knowingly sold me a truck with severe problemsThe first service visit, I was told my transmission would be rebuiltI was later told by Stonebriar that the transmission was completely original except for the used clutch that was replacedMy Warranty company was charged over $for a rebuilt transmissionThe truck was back in their shop in less than weeksAfter months of driving my truck for weeks a
My wife was sold a Honda Pilot and within days of purchase, the car was not driveableWe purchased a full warranty but it did not cover repairs
Purchased June 30th
Sales Rep: *** (no longer employed there)
Finance agent: LJ
GM: Juan
Sales Manager: Jason
I went to Earth Motorcars (EM) on Saturday, June 30th to test drive and purchase a Honda PilotIt drove nice, so I negotiated a price that fit within my budget with ***After agreed upon pricing, I met with LJ to handle the financingHe insisted I purchase the Service Contract stating that you never know what could happen in a month or two with a used vehicleI asked if he was implying if any thing was wrong with the vehicle and if I should know of any issuesHe said noHe also let me know many people were interested in the Pilot, but no one has purchased it yetI asked if it was because something was wrong; again, he said noHe said it was because they didn't have good enough creditI finished paperwo
Bought a MBZ C250, Dealer promised a "we owe" repair of broken door handle, they never didHad to take the car elsewhere, repairs cost $
We purchased on MBZ Cfrom Cooper Beseau at Earth Motorcars on Oct 7, The interior door handle did not work, and the dealer agreed to make repairs using a "we owe" contract rider at time of purchase
After two weeks, we did not hear from the dealer, and I called the sales person to complainHe took responsibility, telling me he failed to file appropriate paperwork, but that the service department would call me by the end of that weekI adjusted my schedule, but never received a call
On the following Monday, I called Cooper back, and complained again, he informed me the service department would call me back that day, however, I did not get a callThe next day (OCT 30th), I took my car to Mercedes Benz of Plano, and left it there for days to make the repairsI charged the repairs on my American Express when I picke
I purchased a Hummer Hin March of Today's date if February 6, and I have not driven the truck for full month straight since date due to multiple problemsLiterally every weeks there seems to be another major problemThe truck has been into Earth Motor Cars times for the same issueThe other times it was taken to Stonebriar Chevrolet where I paid out of my pocket to have the truck fixed correctlyI believe Earth Motor Cars knowingly sold me a truck with severe problemsThe very first time, I was told my transmission would be rebuiltI was later told by Stonebriar that the transmission was completely original except for the used clutch that was replacedHowever, my Warranty company was charged over $for a rebuilt transmissionNeedless to say, the truck was back in their shop in less than weeksAfter months of driving my truck for 2-weeks at a time before putting it back in the shop I went back to Earth Motors cars to see if they would work with me to get me out of this lemonThere solution was to give me half of what I paid for it and roll the negative equity back into another truck they had on the lotI paid $15,for the truck so you do the mathTheir fix to the problem did not help me out in anywayI can go to any car dealership on the planet and make that horrible dealMy truck is currently in the shop with multiple issue with the transmission and transfer caseThese were things that Earth Motor Cars supposedly fixed on multiple occasions
I know This review will not slow Earth Motor Cars sales, but hopefully it will make a person think twice about buying a used car from themAll they care about is moving units and make no effort to ensure the sure the customer is truly satisfied with their purchaseThey will sell you a used vehicle that probably has multiple problems and then try to sell you another vehicle making money on both transactions while you are left with thousands of dollars of negative equity
If you want vehicle that you only drive for 3-weeks before putting it in the shop........CALL EARTH MOTOR CARS!!!!!!!!!!!
Earth motor company knowingly sold me a car which had mechanical issues
I purchased a Land Rover from Earth motor cn March 2, Immediately after purchasing the car we began to smell gas every time we stopped the carWe brought the car back and their mechanic replaced the fuel pump A couple of weeks later the coolant light came on and the following day the engine light came onThe car also died while stopped at a traffic lightWe brought the car back to the mechanic and was told the problem was related to a hoseThe mechanic supposedly repaired that and we got the car back a day or so laterAnother week or so passed and both lights came on againWe brought the car back to the mechanic and was told they would replace the coolant pumpAfter a few days we were told the car was fixed and could be picked upApproximately 3-days after picking up the car we began to see something leaking from under the car and the engine and coolants lights came back onAt that I
I want my full payment for Chevrolet Corvette, VIN: 1G1YY26EXXXXXXXXX that I transported from Carrollton, TX XXXXX to Roseville, CA XXXXX
I require Earth Motorcars to pay my $for Chevrolet Corvette, VIN: 1G1YY26EXXXXXXXXX that I transported from Carrollton,TX XXXXX to Roseville,CA XXXXXI picked up the vehicle on 12/28/and delivered on 1/4/I spoke with Debby in account payable and faxed invoice and signed bill of lading to X-XXX-XXX-XXXX on 1/6/I tried to contact Debby to check status of payment following week but she stopped answering her phoneI want Earth Motorcars to pay my $as soon as possible
Contract says paint bumper but they put wrong paint on hood, bumper, and left side of car when took back to fix they messed up the paint
I *** *** purchased car from sales rep Jeremy
He took me to sales manager office and manager told me the front bumper would be fixed I asked him if it would be proper paint job with matching paint he said yes
When I got car back it had purple paint on left side and hood and bumper
the paperwork says only to paint bumper
Now my XXXXX used car is worthless due to bad paint all over the car
I took back to fix but they made car worse now panels and parts of body are loose and damaged
I want them to buy car back since they are soo dumb to put purple paint on blue car Now my value is ruined!
car is
Ford Focus ST
50,miles
Blue
I had filed a complaint with this company about a month back since than the manager said he was gonna help me refinanceNow not only is he taking that back he is threatening me with lawsuits from the reviews I've given himBelow are a few emails sent between myself and the manager Jerry Macias
Guess it didn't get done todayI'm getting tired of dealing with your dealershipAt first I was just writing bad reviews every weekSeems that didn't make an impactSeems I have to do something more drasticI only posted the review on your site at first, but now everyday it doesn't get done I post the review on another siteSo literally you can make these bad reviews stop when you wantUntil than I will keep the pressure onUnlike your dealership I'm a man of my word
***
She reviewed it this afternoon and will push the approval through in the morningShe was in EOM meeting all day today and wasn't able to review my submittals until late this afternoonI will bebe glad to
We have requested a refund of service contracts from a car we no longer own and they have not processed the refundWe have a UPS confirmation We have requested refunds on GAP insurance and a service contract for a vehicle that we no longer ownThe documents were sent overnight UPS and signed by Marcus on 9/10/and we have not received our refundWhen we called on 10/22/they stated neither Marcus or our sales person [redacted] work there to confirm that anything was receivedThis seems to be a common issue throughout car dealers, specifically Earth MotorcarsThe approximate value prorate for the GAP insurance and service contract is around $in totalThey have tried to redirect us to the Neighborhood Credit Union, however they have not processed anythingWe have provided everything they need to process a refund; a written request for refund, odometer statement at trade to another dealer, Five Star Chevrolet, letter from Neighborhood Credit Union stating it wa
Earth motor company knowingly sold me a car which had mechanical issues I purchased a Land Rover from Earth motor c
n March 2, Immediately after purchasing the car we began to smell gas every time we stopped the carWe brought the car back and their mechanic replaced the fuel pump A couple of weeks later the coolant light came on and the following day the engine light came onThe car also died while stopped at a traffic lightWe brought the car back to the mechanic and was told the problem was related to a hoseThe mechanic supposedly repaired that and we got the car back a day or so laterAnother week or so passed and both lights came on againWe brought the car back to the mechanic and was told they would replace the coolant pumpAfter a few days we were told the car was fixed and could be picked upApproximately 3-days after picking up the car we began to see something leaking from under the car and the engine and coolants lights came back onAt that I
sold a car with navigation system without SD card, also there's leak on driver side door Didn't know the navigation system didn't have SD card until we were leaving and paper work signedWe're notified to go to Lincoln/ford dealer to get one which should be free or $ Also leak on driver side we didn't know aboutMileage different as what reported, over milesThey said the car was prepped? Also they charged us $for document fees which should be no more than This was not discussed although their paper work says soTheir paperwork says that the fees isn't required but charged us anywayNote co applicant is an army veteranE mails have not been answered
I purchased a Lexus IS Sport last I drove hours in a turn-around trip to getThe A/C panel does not work and no one will return my calls I purchased a Lexus IS Sport in June from Earth MotorcarsI mostly worked with them via email and phone and drove in a turn around trip from Baton Rouge, LA to Dallas, TX to retrieve the carThe saleslady, Michele Canine, assured she had checked everything and addressed a few concerns and it would be safe for me to return homeUpon returning home I learned the AC panel buttons got stuck and went either all the way high or all the way lowI took the car to the local Lexus dealership (assuming I could do a warranty claim) and they informed me it was a spilled cold drink that was causing this problem and that is not covered under warrantyI immediately called Earth Motorcars and tried to reach my saleslady, Michele CanineI got the run around for about a month to later be told she no longer works for that companyThe man that
Navigation Option advertised and verbally verified for Audi Qwere not available Car was not equipped with NavigationWill not refund option amt In June and early July, Earth Motor Cars listed a Audi Qon your siteWe located the car on your site and on the site, it had all the options for which we were searchingWe drove to Earth Motor Cars to see the car and test drive itThe mechanical test drive around a few blocks was goodAgain, we attempted to verbally and visually verify those important options for us (Navigation, heated seats etc...) We were told "Yes, this car is equipped with Navigation, heated seats and more!" There was also a NAV button on the carSo, we had no reason to doubt the listed options, to expect that Earth Motorcars would bait and switch "or" lie about optionsDuring the initial meeting and test drive, we not only spoke with the salesperson but also to the Owner of Earth MotorcarsI believe his name was [redacted] Neither mentioned
Earth Motorcars misrepresented my vehicle as having a lifetime powertrain warranty I purchased a BMW 328i from Earth Motorcars on On 10.11.16, the engine failedI took the vehicle to Autobahn BMW, who notified me that the engine needed to be replaced for $18, On 10.12.16, I contacted Earth Motorcars in order to receive 1) documentation of an oil change completed while in Earth Motorcars possession (BMW requested this information), and 2) information regarding a lifetime powertrain warranty that was included in the sale of the carI received documents from Earth Motorcars from different people containing different prices for the oil changeNeither document contains information regarding at what mileage the oil change occurred, what amount, type, or weight of oil was used, what type of filter was used, etcBMW claims 1) there is sludge in the engine, causing the damage which is due to Earth Motorcars skipping an oil change, or using the incorrect oil d
We have requested a refund of service contracts from a car we no longer own and they have not processed the refundWe have a UPS confirmation
We have requested refunds on GAP insurance and a service contract for a vehicle that we no longer ownThe documents were sent overnight UPS and signed by Marcus on 9/10/and we have not received our refundWhen we called on 10/22/they stated neither Marcus or our sales person *** *** work there to confirm that anything was receivedThis seems to be a common issue throughout car dealers, specifically Earth MotorcarsThe approximate value prorate for the GAP insurance and service contract is around $in totalThey have tried to redirect us to the Neighborhood Credit Union, however they have not processed anythingWe have provided everything they need to process a refund; a written request for refund, odometer statement at trade to another dealer, Five Star Chevrolet, letter from Neighborhood Credit Union stating it wa
sold a car with navigation system without SD card, also there's leak on driver side door
Didn't know the navigation system didn't have SD card until we were leaving and paper work signedWe're notified to go to Lincoln/ford dealer to get one which should be free or $ Also leak on driver side we didn't know aboutMileage different as what reported, over milesThey said the car was prepped? Also they charged us $for document fees which should be no more than This was not discussed although their paper work says soTheir paperwork says that the fees isn't required but charged us anywayNote co applicant is an army veteranE mails have not been answered
Bad car, even worse bad warranty
I purchased a Mercedes Benz E4Matic from EarthMotorcars in 08/22/ My sales rep was Daniel Ibarra In addition I purchased the platinum warranty which was sold as bumper to bumper coverage with Axiom I specifically asked if it covers the Mercedes Airmatic suspension system and I was told it doesMy vehicle is still under warranty and currently has a malfunction that needs front struts replacedI took it to a certified shop per the contract, the warranty company sent an adjuster to inspect vehicleClaim was denied saying vehicle has been off roaded due to debris, grass and animal fur under vehicleI have never taken this Mercedes off roading and have regularly serviced vehicleI have tried tirelessly to work with Earthmotocars to resolve this issue with no successLJ the sales manager has promised to call back multiple times but never didAs a businessman myself, I am a firm believer of resolving issues amicably before resorting
Earth Motorcars misrepresented my vehicle as having a lifetime powertrain warranty
I purchased a BMW 328i from Earth Motorcars on On 10.11.16, the engine failedI took the vehicle to Autobahn BMW, who notified me that the engine needed to be replaced for $18,
On 10.12.16, I contacted Earth Motorcars in order to receive 1) documentation of an oil change completed while in Earth Motorcars possession (BMW requested this information), and 2) information regarding a lifetime powertrain warranty that was included in the sale of the carI received documents from Earth Motorcars from different people containing different prices for the oil changeNeither document contains information regarding at what mileage the oil change occurred, what amount, type, or weight of oil was used, what type of filter was used, etcBMW claims 1) there is sludge in the engine, causing the damage which is due to Earth Motorcars skipping an oil change, or using the incorrect oil d
*** *** sold me a Ford F4XIt was fast I was out of the show roomin a couple hours I like my new truck thank you ***
The information the salesman told me versus the paperwork with financial personnel showed me was different
On the morning of January 17, the salesperson Daniel told me I was approved for $27,w/interest, and $down to cover taxes and fees for a 550i BMWI told Daniel I would think about it because I'm not to fond of the interest rate, he put the phone down for seconds and said okay we can do % (after the deal, I found out 12.99% was the original percentage offered) I informed him that I would come over once I got offA hour later, Daniel text me to tell me someone is in the dealership to purchase the car and I need to send him $immediately to hold the car for meI told Daniel, if someone wants to purchase it, let them purchase itI also asked that he stop constantly calling me during working hoursI arrived that evening to meet with TAMMY-one of the financial personnelShe didn't inform me that I would be recorded nor did she get my pe
They sold me a Hummer Hthat had mulitple problems and would not do everything in their power to make the situation right
I purchased a Hummer Hin March of from Earth Motor CarsToday's date if February 8, and I have not driven the truck for full month straight since date of purchase due to multiple problemsEvery weeks there's another problemThe truck has been into Earth Motor Cars times for the same issueThe other times it was taken to Stonebriar Chevrolet where I paid out of my pocket to have the truck fixed correctlyEarth Motor Cars knowingly sold me a truck with severe problemsThe first service visit, I was told my transmission would be rebuiltI was later told by Stonebriar that the transmission was completely original except for the used clutch that was replacedMy Warranty company was charged over $for a rebuilt transmissionThe truck was back in their shop in less than weeksAfter months of driving my truck for weeks a
My wife was sold a Honda Pilot and within days of purchase, the car was not driveableWe purchased a full warranty but it did not cover repairs
Purchased June 30th
Sales Rep: *** (no longer employed there)
Finance agent: LJ
GM: Juan
Sales Manager: Jason
I went to Earth Motorcars (EM) on Saturday, June 30th to test drive and purchase a Honda PilotIt drove nice, so I negotiated a price that fit within my budget with ***After agreed upon pricing, I met with LJ to handle the financingHe insisted I purchase the Service Contract stating that you never know what could happen in a month or two with a used vehicleI asked if he was implying if any thing was wrong with the vehicle and if I should know of any issuesHe said noHe also let me know many people were interested in the Pilot, but no one has purchased it yetI asked if it was because something was wrong; again, he said noHe said it was because they didn't have good enough creditI finished paperwo
Bought a MBZ C250, Dealer promised a "we owe" repair of broken door handle, they never didHad to take the car elsewhere, repairs cost $
We purchased on MBZ Cfrom Cooper Beseau at Earth Motorcars on Oct 7, The interior door handle did not work, and the dealer agreed to make repairs using a "we owe" contract rider at time of purchase
After two weeks, we did not hear from the dealer, and I called the sales person to complainHe took responsibility, telling me he failed to file appropriate paperwork, but that the service department would call me by the end of that weekI adjusted my schedule, but never received a call
On the following Monday, I called Cooper back, and complained again, he informed me the service department would call me back that day, however, I did not get a callThe next day (OCT 30th), I took my car to Mercedes Benz of Plano, and left it there for days to make the repairsI charged the repairs on my American Express when I picke
I purchased a Hummer Hin March of Today's date if February 6, and I have not driven the truck for full month straight since date due to multiple problemsLiterally every weeks there seems to be another major problemThe truck has been into Earth Motor Cars times for the same issueThe other times it was taken to Stonebriar Chevrolet where I paid out of my pocket to have the truck fixed correctlyI believe Earth Motor Cars knowingly sold me a truck with severe problemsThe very first time, I was told my transmission would be rebuiltI was later told by Stonebriar that the transmission was completely original except for the used clutch that was replacedHowever, my Warranty company was charged over $for a rebuilt transmissionNeedless to say, the truck was back in their shop in less than weeksAfter months of driving my truck for 2-weeks at a time before putting it back in the shop I went back to Earth Motors cars to see if they would work with me to get me out of this lemonThere solution was to give me half of what I paid for it and roll the negative equity back into another truck they had on the lotI paid $15,for the truck so you do the mathTheir fix to the problem did not help me out in anywayI can go to any car dealership on the planet and make that horrible dealMy truck is currently in the shop with multiple issue with the transmission and transfer caseThese were things that Earth Motor Cars supposedly fixed on multiple occasions
I know This review will not slow Earth Motor Cars sales, but hopefully it will make a person think twice about buying a used car from themAll they care about is moving units and make no effort to ensure the sure the customer is truly satisfied with their purchaseThey will sell you a used vehicle that probably has multiple problems and then try to sell you another vehicle making money on both transactions while you are left with thousands of dollars of negative equity
If you want vehicle that you only drive for 3-weeks before putting it in the shop........CALL EARTH MOTOR CARS!!!!!!!!!!!
Earth motor company knowingly sold me a car which had mechanical issues
n March 2, Immediately after purchasing the car we began to smell gas every time we stopped the carWe brought the car back and their mechanic replaced the fuel pump A couple of weeks later the coolant light came on and the following day the engine light came onThe car also died while stopped at a traffic lightWe brought the car back to the mechanic and was told the problem was related to a hoseThe mechanic supposedly repaired that and we got the car back a day or so laterAnother week or so passed and both lights came on againWe brought the car back to the mechanic and was told they would replace the coolant pumpAfter a few days we were told the car was fixed and could be picked upApproximately 3-days after picking up the car we began to see something leaking from under the car and the engine and coolants lights came back onAt that I
I purchased a Land Rover from Earth motor c
I want my full payment for Chevrolet Corvette, VIN: 1G1YY26EXXXXXXXXX that I transported from Carrollton, TX XXXXX to Roseville, CA XXXXX
I require Earth Motorcars to pay my $for Chevrolet Corvette, VIN: 1G1YY26EXXXXXXXXX that I transported from Carrollton,TX XXXXX to Roseville,CA XXXXXI picked up the vehicle on 12/28/and delivered on 1/4/I spoke with Debby in account payable and faxed invoice and signed bill of lading to X-XXX-XXX-XXXX on 1/6/I tried to contact Debby to check status of payment following week but she stopped answering her phoneI want Earth Motorcars to pay my $as soon as possible
Contract says paint bumper but they put wrong paint on hood, bumper, and left side of car when took back to fix they messed up the paint
I *** *** purchased car from sales rep Jeremy
He took me to sales manager office and manager told me the front bumper would be fixed I asked him if it would be proper paint job with matching paint he said yes
When I got car back it had purple paint on left side and hood and bumper
the paperwork says only to paint bumper
Now my XXXXX used car is worthless due to bad paint all over the car
I took back to fix but they made car worse now panels and parts of body are loose and damaged
I want them to buy car back since they are soo dumb to put purple paint on blue car Now my value is ruined!
car is
Ford Focus ST
50,miles
Blue
I had filed a complaint with this company about a month back since than the manager said he was gonna help me refinanceNow not only is he taking that back he is threatening me with lawsuits from the reviews I've given himBelow are a few emails sent between myself and the manager Jerry Macias
Guess it didn't get done todayI'm getting tired of dealing with your dealershipAt first I was just writing bad reviews every weekSeems that didn't make an impactSeems I have to do something more drasticI only posted the review on your site at first, but now everyday it doesn't get done I post the review on another siteSo literally you can make these bad reviews stop when you wantUntil than I will keep the pressure onUnlike your dealership I'm a man of my word
***
She reviewed it this afternoon and will push the approval through in the morningShe was in EOM meeting all day today and wasn't able to review my submittals until late this afternoonI will bebe glad to