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EcoShield Pest Control of Twin Cities

3230 Gorham Ave Ste 2, St Louis Park, Minnesota, United States, 55426-4296

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Reviews Pest Control EcoShield Pest Control of Twin Cities

EcoShield Pest Control of Twin Cities Reviews (%countItem)

This company approached me with a 'cold call' door knock. I was told that my initial enlistment fee of 170.33 would cover the first three months. Six weeks later I was charged the same amount. I called immediately to request a refund and cancel my enrollment in their service. I was told by the initial operator that he would have to transfer my call in order to cancel the service. I waited on hold for 20 minutes. The call eventually disconnected itself. I called back, the next agent told me the same thing. I waited another 20 minutes. The call disconnected again despite my urgent plea that transferring my call would not be effective. Guess what - no one took my call. At this time, the charge remains unresolved despite their claim that I never saw a contract as it was unavailable over email. I didn't sign anything but they charged me anyways. BRUTAL! STAY AWAY FROM THIS COMPANY!

Great customer service. Enjoyed his colorful mask and safety in service.

Maurice was our technician and he was awesome. Not only did he take care of our requested service but educated us on the reasons why we had bees in a particular section of our house. All-around great service!

I’d highly recommend Ecoshield.
Both the sales rep, Rico, and technician, Kamden, were courteous, professional, knowledgeable, and patiently took the time to answer all my questions about the treatment plan details.

Very customer oriented. Helped me get out of a contract with a company that was horrible.
Judy

Very professional technicians, they have great communication skills and they listen to what you have to say about your property. They do a fantastic job at pest & insect control, l live on a lake and spiders are always an issue - they control them and even knock down the webs from exterior of home.
Would highly recommend.

It took them 15 minutes to clear spider webs and spray. It's a pretty pricey service for 15 minutes of time and a few bucks of chemicals.

EcoShield was fantastic! When selling our home, the buyers' inspector found wasps nests in the attic. EcoShield came and killed all the wasps and removed 63 nests! It was somewhat challenging to access the area, but they were thorough and professional. I highly recommend them and would use them again in the future.

The team was very professional and took time to listen to our insects issues and then applied the product. The manager called after to make sure that they did the right application and let us know what to expect. Very helpful

Great service very profesional answer all the questions and after the manager called to make sure that we got the service that they offered

The sales rep and the technician Fred who came out this morning were both very friendly and pleasant. Fred was on time, very personable and knowledgeable. I would recommend this company.

Friendly, Professional and thorough in their work. They arrived on time and we’ve had great experience.

The first individual that arrived to treat our yard was horrible. After contacting the company they sent out a new Technician named Joseph. Joseph was amazing. He took the time to review the treatment of the yard and the house. Stayed very late to ensure all my questions were answered and that I understood the treatment plan and associated costs. he saved me as an Eco Shield customer. I am pleased with the service he provided. highly recommend him as the technician.

Professional, personable, kind, thorough, on-time and knowledgeable. Mike was great. We recommend EcoShield without qualification - best in the business.

Very knowledgeable and friendly employees. Also very quick email response to a question I had. They were on time and wore masks due to COVID. They put down traps to get mice in the shed and made sure to tell us not to let the dogs near them, which was extremely helpful since we frequently leave the shed open while doing yard work! So happy with them!

Very professional and knowledgeable in their field. Would recommend!!

Took the time to explain fully every aspect of what they do.

I received great service, Everyone was kind and efficient. Thanks!

They came very close to the time that they said, got right to work removing webs stuck all over the siding. Sprayed and used granular formulas to control spiders and other pests.

The technicians were very courteous and thorough. They found a hive we did not know was there.

The door to door sales representative engaged in aggressive sales tactics which included presumptive prejudical racial comments. The sales rep also asked if she was the property owner and if she spoke English before starting speaking with the consumer. The property owner properly identified herself as the owner on more than one occasion. The sales rep though, asked to leave the property several times, refused to leave until escorted off the property by the homeowner's son. When we called the company's customer service line, we were directed to a text platform, and appropriate and timely follow up was not provided. We spoke with neighbors and asked them if they received similar ownership and language questions. They did not.

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Address: 3230 Gorham Ave Ste 2, St Louis Park, Minnesota, United States, 55426-4296

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