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EcoShield Pest Control of Twin Cities

3230 Gorham Ave Ste 2, St Louis Park, Minnesota, United States, 55426-4296

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EcoShield Pest Control of Twin Cities Reviews (%countItem)

Very personalized service showing the crew cares about the best job they provide to guest / customer. Especially following up how alll went n if we need anything else. Very cool! Way better than Adams or Plunketts.

Very thorough. Tech did a good job. Much more complete than my last company

Colten provided a clear understanding of the service agreement. He answered my questions. The service was quick and again the service team kept me informed of the process.

Ecoshield service worker Mitchell came out on 6-30-2020 @ 11:37 a.m. and performed the first treatment that was identified on the Service Contract Review. As recommended from the CDC guidelines, he was wearing a mask. Before the first treatment was administered, Mitchell assured me that he would return when the service was completed. Mitchell came back to assure me that the service was completed and asked if I had questions. So far my husband and I are satisfied customers!!!

Service was very professional and everything was explained to me. Mike was very polite.

Very nice employees and I am excited to use their services!!

Nice job. Professional and polite. On time. Thank you! Thank you! Thank you!

Monday evening a pest control representative came to my door around 7pm, name is Wyatt. He gave me an original quote on pest control of 149 $ per spray for 5 sprays for 1 calendar year. He went down to 139$ when I didn't agree. I was asking about mouse removal and it has been several months since I have seen a mouse so I was interested in going around the house to look for holes. I don't believe I had this specific conversation but I told him what I wanted to get rid of. The service was scheduled on Wed. 6/10/20 between 4:20 - 6:20pm. I had been home and waiting and called Wyatt at 6pm and no one had arrived, he called Vern and said he was on his way and I said fine, no problem. The visit didn't take more than 15 minutes and there was prompting to make sure the interior was checked too. Vern stated that he didn't do the inspection around the house but it was offered through the company free. I completed the service contract promptly and a satisfaction survey of 5 stars because it looks like no one has wrote anything about them and I think Wyatt and Vern were all professional and respectful. I received the invoice the same day and it didn't make sense so I called the main # once for option 3 and was disconnected, calling again and leaving a message and then calling option 1 for billing. I spoke to Tracy on 6/11/20 I explained my question on the invoice of initial service cost of 300$ which isn't on the service contract and never once said verbally, and the discount of 161 making my cost 139 but they applied taxes to the 300$ and I paid $150.15 from my Wells Fargo checking. I had explained that I had made several unsuccessful calls to their office. She responded that it didn't make sense to her either and would send a note to the office branch. I called Wyatt. I wrote an email requesting to cancel the service.

Very professional, efficient & intelligent technicians. Based on their coverage I’m sure it will do the job.

Cameron and Jeremy were very efficient and addressed every single concern I had. I was very happy with their attention to detail and targeting specific areas I highlighted, including a very high exterior mirror. Both answered every question we had, took time to explain and educate, and overall were professional and friendly. I look forward to seeing the results of their work soon, and look forward to ongoing maintenance! The initial agent Tristan was also very professional and thorough. All the team members were clearly very knowledgeable.

Courteous crew. Great job by tech. Made sure he explained the program and treatment process.

Technician was very through in explaining findings. Took time to discuss questions.

Guys are super professional and friendly, especially Joseph. Great company!

The technician was so courteous and thoughtful. We talked about any pests I had been noticing. I pointed out all the perennial flowers and plants around my house and asked him to be careful (he was). He discussed the plan of attack and went to work. Nice work!

Zac was Professional and very friendly!
I mentioned a specific area to cover and he did it first thing. Very impressive!

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Address: 3230 Gorham Ave Ste 2, St Louis Park, Minnesota, United States, 55426-4296

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