Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] The Company has agreed to refund me for the price of the defective product and has sent me a return label I find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]
Revdex.com:It's been fully refunded I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] **
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
IntOrd#: [redacted] / Ord# [redacted] SCHOFIELD ORTHODONTICS [redacted]
[redacted]
[redacted]
[redacted]
[redacted] BOSSWHBL - BOSE SOUNDSPORT WIRELESS HEADPHNS BL $149.00 Charge & shipped on 07/**/16 Customer called that it was defective so a UPS return label sent Track# [redacted] 7/25/16 Item was returned and credit processed Invc#19025646 Date 08/11/16 $149.00 Customer placed a new order for the same BOSSWHBL $149.00 And we applied the funds to this order. Ord# [redacted]01 Date 08/**/16 Item was not in stock at the time First Backordered Email Sent [redacted] Second Backordered Email Sent 8/25/16 Third Backordered Email Sent 9/15/16 Customer contacted us 09/**/16 to please cancel his order, which we did We don’t charge till we ship however in this case the payment was made on his first order and the funds were carried on to this one When this order was canceled, we had not realized that it was already paid for on a previous order. So customer still had $149000 credit with us. On 10/5/16 per customer’s request, to applied this credit as a refund for $149.00 back to his same [redacted] . Leah R. Customer Service Manager | Adorama Inc [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted]. The Company has agreed to refund me for the price of the defective product and has sent me a return label. I find that this resolution is satisfactory to me and the matter has...
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
What information...
do you need? I purchased a product. It was not in stock. Your company policy is to refund as store credit instead of refunding the original purchase method. That is unreasonable and shouldn't be allowed. I will not be doing business with your company because of this policy and customers should know about it.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Revdex.com:Although as of Monday, ** September 2016, I never received a response from Adorama to my Revdex.com complaint, the last email ad I received from Adorama <[redacted] was on Thursday, ** September 2016.I'm not sure if this was because on ** September 2016, after...
receiving the above mentioned ad, I logged into my Adorama account and changed account email address (the one ad emails were being sent to) to a "dummy/fictitious" address, which the Adorama email ads could not reach and would have bounced from / received delivery failure notices on, or if Adorama's web team coincidentally resolved my issue.At any rate, I'm glad the almost daily and sometimes multiple times a day Adorama email ads have stopped.Ms. Helen O[redacted], Adorama Camera Customer Service Ambassador, did respond in a timely and courteous manner to my several emails to her regarding the email ad receipts and my complaint about what appears to be or what may have been a "broken" Email Preferences web page, which would not implement my choice on that page to not receive any emails from Adorama.She acted as a go-between me and the Adorama web team, and I have nothing but praise for her efforts to resolve the problem.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Revdex.com: The business has resolved my issue before the Revdex.com has received a response from the Business. I would appreciate it if my case was not disclosed publicly and closed as the business in concern has rectified the problem.
I have reviewed the response made by the...
business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Revdex.com:It's been fully refunded.
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
[redacted]
[redacted]
[redacted]
[redacted]
[redacted]
[redacted]We have been in business for over 35 years and its insulting (and unheard of, for us to do) to even think that we would advertise anything...
falsely.
[redacted] We make every effort to provide you with an error-free Web site. However, in the event there is a misprint, we reserve the right to correct copy or pricing to reflect the actual current status.Unfortunately, we are not perfect and there has been, during our 35 years of business, an occasional error on our website when found, or made aware of, we correct it immediately.Any/everyone in the camera/photography business and anyone searching the web, know and/or can see that this lens sell for around $220.00 and not $20.00[redacted]We apologized to [redacted] but this was a web error. We cannot (and will not) honor this price error Thank you for your patience and understanding, Respectfully, Leah R. | Customer Service | Adorama Inc Phone: [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] The Company has agreed to refund me for the price of the defective product and has sent me a return label I find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]
Revdex.com:It's been fully refunded I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] **
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
IntOrd#: [redacted] / Ord# [redacted] SCHOFIELD ORTHODONTICS [redacted]
[redacted]
[redacted]
[redacted]
[redacted] BOSSWHBL - BOSE SOUNDSPORT WIRELESS HEADPHNS BL $149.00 Charge & shipped on 07/**/16 Customer called that it was defective so a UPS return label sent Track# [redacted] 7/25/16 Item was returned and credit processed Invc#19025646 Date 08/11/16 $149.00 Customer placed a new order for the same BOSSWHBL $149.00 And we applied the funds to this order. Ord# [redacted]01 Date 08/**/16 Item was not in stock at the time First Backordered Email Sent [redacted] Second Backordered Email Sent 8/25/16 Third Backordered Email Sent 9/15/16 Customer contacted us 09/**/16 to please cancel his order, which we did We don’t charge till we ship however in this case the payment was made on his first order and the funds were carried on to this one When this order was canceled, we had not realized that it was already paid for on a previous order. So customer still had $149000 credit with us. On 10/5/16 per customer’s request, to applied this credit as a refund for $149.00 back to his same [redacted] . Leah R. Customer Service Manager | Adorama Inc [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted]. The Company has agreed to refund me for the price of the defective product and has sent me a return label. I find that this resolution is satisfactory to me and the matter has...
been resolved.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
What information...
do you need? I purchased a product. It was not in stock. Your company policy is to refund as store credit instead of refunding the original purchase method. That is unreasonable and shouldn't be allowed. I will not be doing business with your company because of this policy and customers should know about it.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Revdex.com:Although as of Monday, ** September 2016, I never received a response from Adorama to my Revdex.com complaint, the last email ad I received from Adorama <[redacted] was on Thursday, ** September 2016.I'm not sure if this was because on ** September 2016, after...
receiving the above mentioned ad, I logged into my Adorama account and changed account email address (the one ad emails were being sent to) to a "dummy/fictitious" address, which the Adorama email ads could not reach and would have bounced from / received delivery failure notices on, or if Adorama's web team coincidentally resolved my issue.At any rate, I'm glad the almost daily and sometimes multiple times a day Adorama email ads have stopped.Ms. Helen O[redacted], Adorama Camera Customer Service Ambassador, did respond in a timely and courteous manner to my several emails to her regarding the email ad receipts and my complaint about what appears to be or what may have been a "broken" Email Preferences web page, which would not implement my choice on that page to not receive any emails from Adorama.She acted as a go-between me and the Adorama web team, and I have nothing but praise for her efforts to resolve the problem.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Revdex.com: The business has resolved my issue before the Revdex.com has received a response from the Business. I would appreciate it if my case was not disclosed publicly and closed as the business in concern has rectified the problem.
I have reviewed the response made by the...
business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Revdex.com:It's been fully refunded.
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
[redacted]
[redacted]
[redacted]
[redacted]
[redacted]
[redacted]We have been in business for over 35 years and its insulting (and unheard of, for us to do) to even think that we would advertise anything...
falsely.
[redacted] We make every effort to provide you with an error-free Web site. However, in the event there is a misprint, we reserve the right to correct copy or pricing to reflect the actual current status.Unfortunately, we are not perfect and there has been, during our 35 years of business, an occasional error on our website when found, or made aware of, we correct it immediately.Any/everyone in the camera/photography business and anyone searching the web, know and/or can see that this lens sell for around $220.00 and not $20.00[redacted]We apologized to [redacted] but this was a web error. We cannot (and will not) honor this price error Thank you for your patience and understanding, Respectfully, Leah R. | Customer Service | Adorama Inc Phone: [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]