Eisold Smith Wines

[redacted],Thank you for shopping at SkinCareRx. We appreciate your business and apologize that you have not received your package. SkinCareRx and the US Postal Service are working together to combat mail theft, fraud, and vandalism.We acknowledge the USPS tracking information as confirmation of...

delivery or location of the package. The USPS tracking information [redacted] shows your package was delivered on 12/30/2015 to the shipping address provided during check out. We have contacted USPS on your behalf and they have spoken with the local delivery driver who confirms your parcel was delivered.  Since you have not received the package, please contact the US Post Office at ###-###-#### or your local Post Office and supply them with your tracking number. You can also contact the post office at http://faq.usps.com/adaptivedesktop/faq.jsp?ef=USPSFAQ&dest=EmailUs. Pl...⇄ let us know if you have any further questions. We value you as our customer and are happy to assist you. Thank you and have a great day.Customer Servicewww.SkinCareRx.comwww.Apothica.comwww.SkinBotanica.com###-###-####Fax: ###-###-####

I do apologize we will not be making any exceptions or extensions to this expired store credit.  Thank you

Hello, Thank you for your inquiry.  We have spoken with this customer at length.  The package has been confirmed delivered via USPS and USPS tracer applied to the parcel confirms customers receipt.  Customer has confirmed she feels this parcel was stolen from her and has filed a...

police report.  We have extended to the customer a discount for $139.30 to be applied to her re purchase of this item.  The items full value is $199.00 we have offered the customer 60 days to take advantage of our generous offer in assisting her with replacing the item which the police department and USPS confirm was stolen from her.  She may contact us via telephone within 60 days to take advantage of this discount toward her repurchase of the item.   Thank you

Revdex.com,Thank you for you help!This morning I received a phone call from usps .But I did not understand how she let me do it, I asked her to send an email to me, but I did not receive their mail.So I do not know how can I go to the next step. If they can send an email to me, my mail is [redacted]. Thank you for your work again!

Hello,We have contacted the customer in regards to this complaint.  We are working with the USPS and the customer within our policy guidelines and the policy guidelines of USPS to ease her concerns.  We have contacted the consumer local postal delivery driver,  the local delivery...

driver will be reaching out to the customer via the contact information provided on their order details to further discuss with the consumer.   Thank you

Hello, This package was delivered to the receptionist on December 3rd at 1:24PM.  The front desk Clerk Mary has confirmed this parcel was received.  We urge the customer to continue to work with the management company to receive the parcel the front desk clerk Mary has accepted from...

USPS on their behalf.  USPS has responded to our USPS request number [redacted] additionally verifying this package was delivered.  I have also included the USPS tracking information reflecting this package was delivered.   Thank you

From: [redacted] Sent: Thursday, November 10, 2016 9:39 AM Subject: Re: Complaint ID #[redacted]Greetings, I am writing to inform the Revdex.com that this complaint was resolved privately between myself and the business owner so the record should be updated to reflect as such. Thank...

you,[redacted]