Elite Fulfillment Group

I also was promised a $100 gift card by signing up for dish network but as usual haven’t received it and I’ve sent in the forms and billing statement but of course they have received them!

I replied to an internet ad to subscribe to Dish Network. Initially I saw the internet ad promising $150 MasterCard for ordering Dish Network. The site would not allow me to complete the order that evening. The next day when I went back to the site the offer was for a $100.00 MasterCard but the representative I spoke with said he would honor the $150.00 offer, so, I ordered Dish. I submitted the rebate form but, to date, I have not received the offer nor any response from the company ? Infinity Dish ? I submitted the form to Elite Fulfillment Group, Attn: ISG, P O Box 320549, Tampa, FL 33679 via the fax number provided. 'On Friday, March 27th I received an email stating that 'Per our discussion you have been submitted for a Gift Reward card courtesy of Infinity Dish.? The order was placed in March 27th, the rebate was submitted 4/21.
Product_Or_Service: Dish Network
Order_Number: N/A
Account_Number: XXXX XXXX XXXX XXXX

If I could give no stars I would. Horrible business practice. Did not honor buy out gift card through Vivint. Insufficient funds. Could not get help. Could not get funds back even through covid crisis. Rude help by Gloria Marr.

This company is a joke and so time consuming. I have been calling them since January 2020 asking for a $100 gift card they offer when you initially pay $50 and they claim they will give it back to you with a Visa debit card. However, they are liars. We never received an email from them because I have searched spam folder and NOTHING. I called them again, they said they sent an email but when I first heard of the promotion they only say that the card will come on the mail not that they will be sending an email and that you will have to go through the hassle of mailing them a response. They also say that the offer has expired when you call because they tell you to wait 2 months and then when you call is expired. ***!! I NEVER RECEIVED ANYTHING. NOT IN THE MAIL NOR EMAIL. I am so tired of dealing with them and based on the reviews it seems like we are not the only ones being scammed but other customers are as well. Shame on Dish for letting this company rip off their customers. 0 STARS IF POSSIBLE.

I signed up for Dish network at the end of December last year and was promised a $100 gift card for signing up that I have never received.
I signed up for Dish network at the end up December of 2019 and due to the promotion they were advertising, I was to receive a $100 dollar gift card. Well as you would imagine I waited and it never came. I called and spoke with a sales representative at the end of January, which by this point it is a month later that I still have not received the gift card. When I spoke with the representative there was nothing in the system that said I was to receive a $100 gift card. Basically if I did not call in to complain about the false advertising practices I would have never been registered to receive the gift card. Anyway, the representative registered me to receive it and I was sent a email confirming that I was registered to receive it. On February 15, 2020 I received an email that the card was placed in the mail on February 14, 2020 and that it should arrive in two weeks. Well here it is that I am writing this on March 1, 2020 and still have not received the card. I called and spoke with a representive today about the issue and she tells me that the card was put in the mail and to give it 6 to 8 weeks. I was so dissatisfied because I signed up for dish network last year in December, I had to call them at the end of January to complain about the card and business practices only to finally be registered and sent and email on February 15, 2020 saying the card was put in the mail and I was to receive it in two weeks, only for me to never receive it and when I called the representative told it was to take 6 to 8 weeks even though I have and email stating it was put in the mail and I should receive it in two weeks. At this point it's truly sad that Dish is doing this false advertising. You advertise for a gift card, people sign up for service only to never receive the card. Right now it's about to start into month three that I have had service with Dish network and still no card received.Further more, when I signed up for dish I was to get the premium movie channels free for three months. Apparently I was only offered Starz for free for three months. I called today as well for this situation dissatisfied because I had to tell them I was offered only Starz for free for three months and I had to call to get the other movie channels added. I'm basically telling the representatives how to do their job because clearly they don't know each promotion dish is offering or they choose not to tell you about each promotion Dish is offering. I'm telling you this is false advertising at it's best from dish network.

Ripped off from getting $100.00 gift card from ***/ Elite fulfillment Group
Got *** tv in October 2019. There was a $100.00 prepaid gift card if you ordered by Dec. 3,2019. We called Elite group regarding how to get the gift card. Was told to wait til November 2019 to send in a copy of the bill & rebate form. Got the bill off of the *** website as we were told.Sent it Nov.2019. Was told it would take 5-8 weeks to receive. Here it is February, called Elite & was told it was voided because we have autopay. WHAT??? We're disqualified because of autopay??? Called ***, nothing they can do, called back Elite, nothing. Complete & total false advertising & complete rip-off.

Ordered Dish service. They promised $100 gift , cannot acess site
I ordered Dish service with 100 dollar gift card promised. I waited two months.I called Dish main office was given another contractor number to call. I called said a e-mail that went to junk e-mail was sent. I requested new e-mail,it arrived but the Elite fulfillment site cannot be opened, when trying to acess form that needs to be filed out.

I never received my $100 gift card, as promised I signed up for dish network service.
I never received my $100 gift card, as promised I signed up for Dish netowrk service that was installed August @, 2019. At the time they were running a promotion of a $100 gift card for all new accounts. I was told that the $100 gift card would arrive in the mail in 6 to 8 weeks. I waited patiently and still no gift card so I called Dish network on 10/14/19, who referred me to Infinity Sales Group (apparently a subsidiary of Dish), who referred me to Elite Fulfillment Group. Elite told me that they sent me an email on 09/12/19, to which I needed to respond by 10/11/19 in order to receive my gift card. Only problem: I never received any such email! I scour my emails daily and have never received any correspondence from Elite Fulfillment Group. They told me that since the 10/12/19 deadline had passed, time had run out on this offer, and there was now no way to process the claim. This is so unfair!!! Does anyone smell "ripoff" here?

I signed up for dish network and sent the form and my first months bill and did not receive the $100 gift card.
After signing up for dish on 4/28/19 I was promised the $100 gift card. The sales rep initially lied and said it would be automatically mailed. After 2 wks of waiting I contacted Dish and then Elite. I was put on hold and hung up on multiple times with both companies. After finally getting through they sent the necessary form to fill out. On 6/14 I mailed out the form and my first months dish bill that I received in the mail. The allotted 8-10 weeks passed, still no card. I called Elite Fulfillment Group today and was told they never received my DISH bill with the form, which is impossible since I triple checked before mailing it. I must have made a mistake, it couldn't possibly be someone on their end screwed up considering all of the complaints on Revdex.com that exactly mirror mine. The manager blatantly called every person who filed a complaint with Revdex.com regarding the gift card never received 'Liars" and told me I needed to contact Affinity being that the offer is now expired. I was also asked why I didn't call 5 days after I mailed the qualifying paperwork. Well why the *** would I? It clearly states it takes 8-10 weeks to process. Why wouldn't they call? My phone number, email, and address is clearly listed. I then called Affinity and got absolutely no where. Affinity told me Elite handles these claims and their hands are basically tied, she's not sure why they would tell me to contact them. They refuse to acknowledge any wrong doing on their part and place all of the blame on the people that were screwed over. This company has shady business practices and make promises they don't intend on keeping.

The promise a $100 gift card if you sign up with them for Dish Network, then make it impossible to get your card
Ive contacted them several times and everytime they come up with a different reason to not give you the advertised gift card

They are crooks. Read all the other reviews. I had the same problem. They told me from dish so I kept waiting. I finally called dish network and they gave me the Elite phone number so I called and they sent me a letter by email on July 10. I sent it back in filled out and they said it was declined. I sent it in as it said on the letter.

Manipulative. I ordered a service through them to receive a gift card. They did not give any other option but to sign up for more emails, which means more "junk mail" or to print this off and send it in, but you don't know this until you communicate back and forth with them. I have spent way too much time trying to get this gift card when it should be simple, straight forward without attachments. WATCH OUT with what you are promised, how you have to get the card and all the difficulties or junk mails you will have to receive in order to get them. Not a happy customer.

I signed up with Dish Network and was promised a 100.00 gift card ,A sees of rediculous paper work several times taking 10 weeks to process a set of paper work for 2 cards each from different credit card gift companies This after they had to play the recorded phone call at the time of signing up for Dish that I was promised 100 Gift card that took several weeks and yes I was promised the 100.In April one card sent out was lost .I called they said they would have to track it down hearing nothing from them I had to call and ask for a tracking number.Thry are mailing me one card on the 16th of July.I have to call back in twenty for hours to get a tracking number from them.They weren't even looking for .Just hoped I would give up.This is so frustrating All this and it's going on July signed up with Dish Dec 4 2018.Seems like every thing I have sent in which I have done now twice takes 10 weeks They are horrible I have spoken with other friends who have had the same prob.I thought I should file a complaint.Im wondering if someone pockets the money '??', maybe not but these people have sure given me the run around .Thank You

I never received my $100 gift card, as promised
I signed up for *** service on 02/25/19. At the time they were running a promotion of a $100 gift card for all new accounts. I was told that the $100 gift card would arrive in the mail in 6 to 8 weeks. I waited patiently and still no gift card so I called *** on 06/12/19, who referred me to Infinity Sales Group (apparently a subsidiary of Dish), who referred me to Elite Fulfillment Group. Elite told me that they sent me an email on 03/11/19, to which I needed to respond by 05/10/19 in order to receive my gift card. Only problem: I never received any such email! I scour my emails daily and have never received any correspondence from Elite Fulfillment Group. They told me that since the 05/10/19 deadline had passed, time had run out on this offer, and there was now no way to process the claim. This is so unfair!!! Does anyone smell "ripoff" here? Read the complaints about Elite Fulfillment Group from other consumers. If they can find a way to disqualify a consumer from receiving the gift card they are entitled to, they will, and I believe the money goes right into their pockets. I want my $100 gift card!

These people are crooks! Elite Fulfillment Group was supposed to notify me via email when my $100 gift card from Dish Network was ready to be claimed. I never received any email from them (I have checked my records). Now I find out that the "deadline" has passed, and, so sorry, you lose! It looks to me like their scam is to collect the funds from Dish Network for the gift cards, and then see how many people they can "disqualify" either by never receiving their email notifications or by somehow not meeting their "deadlines". How do these people sleep at night?

same complaint as others not receiving their 100.00 dollar gift cards. I submitted my statement along with the rebate form dated jan 28,2019. they confirmed receiving it in feb,2019 but said I didn't send billing statement from *** which is a lie. I did not have a printer, to print out my statement so I requested a copy of my billing statement from *** on Jan, 21st for forwarding to elite fulfillment group. I sent the statement with the rebate together in one envelope at the same time. this company is scamming people out of hundreds of dollars. most people would probably not take time to file complaint. I spoke to person number XXXXX named Jenny who confirmed they received my rebate form on Feb. 4th. I specifically had to call *** and request they mail me a copy of my billing statement so I could mail it to the rebate company. I mailed everything within the 60 day framework with telephone, address, email. today is april 8,2019 so I called to find out where is the 100.00 gift card. they 100 percent are lying about not receiving billing statement. IF, IF, IF they where missing something they had 3 ways to contact me, but did not. they didn't because their scamming people out of their hard earned money.
Product_Or_Service: *** cable
Order_Number: XXXXXXXXXXXXXXXX
Account_Number: XXXXXXXXXXXXXXXX

$100 rebate card scam
I feel like I've been scammed out of a $100 rebate card promised to me for signing up for ***. Had *** installed on 20 Sep '18 and was waiting for instructions or the actual gift card to show up. Never did. I contacted *** who referred me to Elite Fulfillment Group who told me to expect an email from them outlining details on how to receive my $100 gift card on 1/14/19. I sent in everything they asked for and read that it takes 8-10 weeks to get the card. It's been 12 weeks so I called Elite Fulfillment Group who then told me that the offer had expired and that the billing statement proof didn't have my name on it. Well since I don't get billing statements, I do autopay so I ran a copy of a billing statement from online which has my account number on it. Bottom line, even if I didn't send in sufficient documentation (I'm certain I did), why wasn't I notified? Instead, conveniently for Elite Fulfillment Group and probably ***, time lapsed, offer expired, and I lose $100.
I was scammed, or at least that's how I sense this debacle.

$100.00 gift card scam! Never received. Elite Fullfillment unethical practices.
Signed up with *** on 11/27/19. I was told on installation date that I did not have to do ANYTHING to get the gift card. My order within the qualifying period meant I already get the card, it would come in the mail in 6-8wks. I called *** and spoke with *** on 1/20/19, who asked if I had received an email from "Elite Fullfillment"? I NEVER delete emails, I knew I hadn't received an email, while I was on the phone, *** called Elite and I got the email TWICE, immediately after that. The KEY to note here, is the email intentionally looks like SPAM- it is from Elite Fullfillment and the subject simply says "claim your rebate".. nothing about *** AND NOTHING ABOUT A GIFT CARD. Most people will think this is SPAM and not open it, this is SHADY!! Since I was expecting the email, I did open the first one I received, followed all instructions, and BOTH mailed and EMAILED the 3required documents back to Elite on 1/21/2019. I STILL HAVE MY SENT EMAIL,AS PROOF! I then was told it could take 8-10wks to get card. I called back on 3/15/19 to check status and SHOCKER, Elite says they didn't receive EITHER the email or the snail mail documents. I verified with the Elite rep that I HAVE THE SENT EMAIL WITH THE ATTACHMENTS AS PROOF Thai I emailed EXACTLY WHAT THEY REQUIRED BEFORE THE EXPIRATION DATE OF FEB. 3rd. I offered to RESEND the original email so she could see the evidence of original send date. She said, No, just tell me what TIME you emailed it? Ok, I have a confirmation email that was sent on 1/21/19 at 2:35pm, she then said, "that's funny, because you didn't e en open our email with the documents in it until 3:25pm.....WHAT! I explained that the 3:25pm email was the THIRD email I got from them, I printed the documents from he FIRST email I got on 1/20/19 .. and WHAT DOES IT MATTER WHEN I OPENED A STIPID EMAIL, HOW THE HECK DID I PRINT, COMPLETE, AND EMAIL THE REQUIRED DOCUMENTS BACK TO THEM, IF I DIDNT OPEN THE EMAIL THAT INCLUDED THE DOCUMENTS UNTIL 1hr after my EMAIL PROOF that they ALREADY had the documents? She did NOT WANT TO SEE MY PROOF OF SENT EMAIL, she just kept saying I could not have sent the email at 2:35 if I didn't open their message until 3:25... I explained several times that the 3:25email was the THIRD email I got, IT DOESNT MATTER ANYWAYS, I HAVE PROOF OF THE SENT DOCUMENTS!!! Now that I look at the times, I see exactly what happened- the minute I sent them an email, they sent the original "rebate" scam email to me again, and they tracked only THAT email to get a read receipt AFTER I stated I sent the documents. Their DOWNFALL to this SCAM is: I wasn't stupid enough to just snail mail the documents, I also emailed them, and have proof of that. Elite Fullfillment is a scam, if this is not resolved via Revdex.com, I will take my email proof to the next level, this is a blatant scam, from the shady email with NO MENTION OF *** OR VISA GIFTCARD, but from some random company ELITE FULLFILLMENT AND USING HE WORD "rebate" in the subject line.. the WANT people to think it's SPAM and delete it until it's TOO LATE, BECAUSE THEY ARBITRARILY PUT AN EXPIRATION DATE ON GRTTING THE GIFT CARD, which also is NOT provided in *** TVs advertising for this promotion, they make it sound like you do nothing but SIGN UP FOR *** and you get a 100.00 visa GIFT CARD(not REBATE), that is SO FAR FROM REALITY. ITS FALSE ADVERTISING AND ELITE FULLFILLMENT HAS A JOB TO MAKE SURE NOBODY GETS THAT GIFT CARD. ITS A SCAM AMD SHOULD. E SHUT DOWN

I was promised a $100 rebate for signing up with ***. I was given the run around and no gift card.
I signed up with *** on Dec 7th of 2018. I was told I would recieve something in the mail to fill out and return in order to receive $100 rebate. I called on Dec. 20th to get the information (after having a baby on Dec. 15th, which was 5 weeks early), because I didn't want the time to run up or me forget about it. I was told there was an email being sent and I could fill out the information and send it in within 60 days (February). I filled out the information and printed documents off and sent the information in on January 15th. I called today February 27th (because I was told it could take 4 weeks). When calling today I was put on the phone with Priscilla. Priscilla then tried to tell me I didn't send in a bill to go with the rebate form (which was never asked and assumed). I did send in all required documents and in the right timeframe. She then put me on hold for a couple minutes and played inappropriate rap music in my ear. When she returned she then proceeded to tell me that they didn't receive my information and I didn't send in a bill with the form anyway, therefore it would have been incomplete and not accepted. But, again, she made that up, because I sent in all documents that were asked for with the rebate form. She then told me that the deadline passed and there was nothing she could do. I again explained that I am the one who reached out to them to begin with to get the information, I'm again reaching out to see why I haven't received anything since I did my part of the work, and she just kept saying it didn't matter that it was pass the deadline. I asked to speak to a manager or supervisor in which she claimed she was the manager and wouldn't help me any further. Sounds to me like someone is scamming and pocketing money if you look at the other complaints as well.

I was promised a 100 rebates from ***. I sent in the form with the first 2 pages of my bill and what was all needed. I never received my Visa card
I was to recieved a 100 Visa gift card that I was to get by joining ***. I send in my form and the first 2 pages of my *** bill and still never recieved my 100 Visa gift card rebate I called today to see what was going on and I was told I never sent in my 2 pages of my bill which is totally false I have copies. I said you had to lose them the said there is no way I said so you are perfect and she replied yes! And she hung up on me I've been on hold for 45 minutes since I called back to talk to someone higher up. Uncalled for. As I can see online for their reviews I'm not the only one. I want my 100 visa.