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Empire Roofing Claims Service, LLC

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Reviews Empire Roofing Claims Service, LLC

Empire Roofing Claims Service, LLC Reviews (23)

xxxxx went above and beyond working with us and our insurance company to insure the Hail damage claim was approvedIt was a pleasure working with Empire RoofingThey were professional and did a excellent jobThe completed the work on time and they did a thorough job in the clean up In addition, xxxxx recognized my Mother-in-law had xxxxx and did not take advantage of the situationUnlike all the other roofing companies that tried to take advantage when we were not homeThis was the reason we chose Empire Roofing

Our area experienced a hail / wind storm and we contacted several local companies to inspect our roof, unfortunately all of them were backed upHowever a representative of Empire Roofing came by unsolicited and asked if were interested in having our roof inspected We arranged a date and time for him to come by and after investigation he thought it was worth while to contact our insurance company We did sign a contract that stated we would allow Empire Roofing to represent us So after making the initial contact with the insurance company we had very little to do Within one week we had our insurance company inspect our roof while Empire Roofing was on hand They worked famously with our insurance agent and it was determined we needed our roof replaced A representative of Empire Roofing was on hand all day the roofing crew replaced our roof We could not be happierThe entire experience was great and I would highly recommend this company and would be willing to speak to anyone about our experience

These guys are awesomeThey work quickly, and get the job done right! everything they said they would do was doneThe representative was very polite and met with my insurance company to get my roof replacedIt's in the best shape it's been in since we bought the houseBest experience with a contractor that I've ever had

This company is basically the ambulance chasers of the roofing industry The company has one fast talking salesman that follows storms throughout the NC/SC area and concentrates on mainly high end housing areasIf your home is less than square feet, chances are you will never see them basically having him look at the roof of my residence, I had asked him to look at the roof of my old house which I rent outThe rental house is only square feet and he did take a quick look His appraisal was the that although the roof was years older than my current residence, it did not need replacing Two weeks later it had a leak after a big storm The salesman will give you a great speech that will 95% guarantee that you will get your insurance companies' approval for a complete new roofHe will also show you a list of all the great things they will do for you At the end of the list he will want you to sign stating you agree to their termsDO NOT SIGN this paper This company will take the entire insurance check which in most cases is $to $more than the local average to have a complete roof replaced Always get AT LEAST two other estimates from local, well established, roofing companies before using this companyYou will be doing yourself a favor and will save money

Everything from estimate to final cleanup was delivered exactly as stated and on timeSmooth process, very professional supervision to completion, final product overdeliveredHats off to the installation crew for a hour, one day finish in degree heat, who seemed to work very well with one anotherOne of the easiest construction transactions I've had A+ all around

Thank you for a job well doneThese guys are on the ball! They are experts at the insurance claims processInsurance companies do not want to pay, but these guys will fight on your behalfYes they take the whole insurance check as another customer posted, but it is well worth itThey provide excellent quality workI would sign the contract if I had to do it againIf you are still skeptical there is a three day cancellation by law in most states For a little background, there was a wicked hail storm this past summerI saw other roofs being replaced in my neighborhoodI called two roofing companiesOne I don't care to mention about another gave me a quote, it would have cost more than I care to mentionThe person said if I file a claim it might make my insurance go up and it was a 50/chance that insurance would payHe showed me some pictures and I could see indentations on the shinglesI checked with the manufacture of my shingles and they said that any hail damage would void my warranty on the shinglesI knew that I suffered a loss but based on the other roofers inexperience with insurance company's I was reluctant to place a claimEmpire roofing claims Service, LLC came by my house and asked if I would like them to check my roof I said yes, am I am glad I didThis is my first post ever although I read many

Very professional and gets the job done The roofing crew got the job done in one day and you would've never known that they were ever there cleaned up real good everything went smooth everything was done above and beyond

Empire did a great job Steve met with my insurance adjuster and pointed out the hail damage that was previously denied It got approved and Empire was there when they said they would be, did the job in one day, and cleaned up afterwards
Also did some nice touches that previous roofers did not do, like paint the flashing so it does not stand out I would recommend

We moved into our home in ***, January of this year (2016)In March we had some pretty bad weather resulting in hailA few weeks later, Steve, from Empire stopped by, explain what his company did and how he would perform a free roof inspection to see if there was any hail damageHe explained that if there was any damage, he could replace the roof will little out of pocket- actually, just the deductible from our homeowners insHe told me that, it would be up to me if I wished to proceed, but that he would deal with the insurance company for meAfter discussing with my wife, and doing some investigation through the Revdex.com myself, I figured, why not?
Long story short- he did what he said, and it went exactly the way he said it would
When his crew arrived (on time), they went to work immediatelyThey finished in one day and did a fantastic job
To date, Empire has done, I think, roofs in my neighborhoodAfter talking to each of the neighbors, they ALL have the same experienceThe roofs ALL look great!

This company is a top notch roofing firm that I would recommend to anyoneThey do exactly what they say, the work is superior, and the timing from start to completion is unbeatableTheir assistance in filing a claim was very helpful, resulting in successful completion
In the event my home ever requires further roof repair, MrSteve B*** at Empire will be my only choice

Recently my neighborhood was hit hard with a terrible Wind & Hail Storm, including my house. I live in [redacted] with Empire Roofing showed up at my door and asked if I had had my roof looked at yet for damages. I had not, so I agreed to let [redacted] look at it. I ended up letting [redacted] and Empire Roofing contract the job, and he was very thorough showing me all the damages and explaining every detail of what would take place with replacing my roof. He came to my house the day my Insurance Adjuster showed up, and together they both agreed on all the damages. Within a few days, Empire showed up with a work crew and they replaced my roof in one day. The whole experience was great, especially coordinating with [redacted]. He was worked around my schedule and assured me he would guarantee a great job and beautiful new roof, and that is exactly what I got. I would highly recommend Empire Roofing to anyone that asks about my experience or if I hear of other friends needing their roof looked at for possible damage; and I would especially recommend working with [redacted]

I needed my roof inspected because I suspected there was damage. I am a single parent and a teacher which does not leave a lot of extra time for all the house repairs I usually put off until the Summer. Thankfully, [redacted] of Empire Roofing knocked on my door and asked to inspect it. [redacted] was extremely helpful through out the entire process. He helped me with processing the claim with my insurance and helped me with the documentation. I had a new roof within two months. [redacted] was not only helpful with me, but
Several other clients in my neighborhood. Also, the entire roofing crew were super efficient and took great care of my home while installing the roof. Clean up after installation was flawless. I highly recommend Empire Roofing!! My roof looks epic!

Empire roofing did a great job. My roof is beautiful and no glitches.

Thank You [redacted]!!

Empire was great to work with. They explained all details clearly. They also worked well with my insurance company which made it easy for me. They really couldn't have made it any simpler and work was completed quickly with a thorough clean-up . I am very happy with my new roof!

These guys are awesome. They work quickly, and get the job done right! everything they said they would do was done. The representative was very polite and met with my insurance company to get my roof replaced. It's in the best shape it's been in since we bought the house. Best experience with a contractor that I've ever had.

Empire represented itself in a very professional manner throughout the re-roofing process. The sales presentation was straight forward and thorough. The workmen were focused and complete with their work, leaving our neat and beautiful when the roof was finished. We are very pleased with the workmanship and the fact the Empire said what they would do and did what they said at a responsible price. The quality of their work shows and the new roof performed flawlessly after our recent heavy rains.

Over the years I've hired a lot of people to do a number of things, from yard work to interior cabinetry. These days no one does what they say they are going to do, when they say they are going to do it. I was so impressed by [redacted] I've told everyone I know! They did exactly what they said they were going to do, when they said they were going to do it. My roof looks amazing!

This company provided fast and professional service that other companies don't provide. The salesman was very professional and knowledgeable and helpful to me during the entire process. Good company!

Our area experienced a hail / wind storm and we contacted several local companies to inspect our roof, unfortunately all of them were backed up. However a representative of Empire Roofing came by unsolicited and asked if were interested in having our roof inspected. We arranged a date and time for him to come by and after investigation he thought it was worth while to contact our insurance company. We did sign a contract that stated we would allow Empire Roofing to represent us. So after making the initial contact with the insurance company we had very little to do. Within one week we had our insurance company inspect our roof while Empire Roofing was on hand. They worked famously with our insurance agent and it was determined we needed our roof replaced. A representative of Empire Roofing was on hand all day the roofing crew replaced our roof. We could not be happier. The entire experience was great and I would highly recommend this company and would be willing to speak to anyone about our experience.

xxxxx went above and beyond working with us and our insurance company to insure the Hail damage claim was approved. It was a pleasure working with Empire Roofing. They were professional and did a excellent job. The completed the work on time and they did a thorough job in the clean up.
In addition, xxxxx recognized my Mother-in-law had xxxxx and did not take advantage of the situation. Unlike all the other roofing companies that tried to take advantage when we were not home. This was the reason we chose Empire Roofing.

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