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Encon Group

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Encon Group Reviews (64)

HI, We have tried to reach the patient at the provided number ( [redacted] ) and we have been advised this is the incorrect numberPlease have the patient contact me directly at [redacted] Ext ***I am in the office Monday through Friday 8am to 4:PM EST Thank You, [redacted] Patient Liaison

We have received your complaint and reviewed your concerns We provided you with these splints based on an order from your treating physician, Dr [redacted] The documentation you received and signed outlines the company’s return policy and your obligations to make payment on any applicable coinsurancedue We are willing to offer you a 40% discount as a measure of goodwill, but you will remain responsible for the balance Please contact the billing office (number provided on your statement) for your new balance Kind regards,DJO

Revdex.com:The business contacted me (in reference to complaint ID [redacted] ) and removed the collection notice as well as sent me a bill I have since paid the outstanding bill Assuming the payment has been processed, I find that this resolution would be satisfactory to me Regards, [redacted]

We will research this right away and get back in touch with the customer

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