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Encon Group

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Encon Group Reviews (64)

HI, We have tried to reach the patient at the provided number ( [redacted] ) and we have been advised this is the incorrect numberPlease have the patient contact me directly at [redacted] Ext ***I am in the office Monday through Friday 8am to 4:PM EST Thank You, [redacted] Patient Liaison

We have received your complaint and reviewed your concerns We provided you with these splints based on an order from your treating physician, Dr [redacted] The documentation you received and signed outlines the company’s return policy and your obligations to make payment on any applicable coinsurancedue We are willing to offer you a 40% discount as a measure of goodwill, but you will remain responsible for the balance Please contact the billing office (number provided on your statement) for your new balance Kind regards,DJO

We will research this right away and get back in touch with the customer

Revdex.com:The business contacted me (in reference to complaint ID [redacted] ) and removed the collection notice as well as sent me a bill I have since paid the outstanding bill Assuming the payment has been processed, I find that this resolution would be satisfactory to me Regards, [redacted]

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