Eunisse

Dear Revdex.com,Our company strives to ensure that our customers are completely satisfied, therefore we take consumer complaints very seriouslyBefore customers commit to our day free trial, our customers must affirm to and acknowledge the terms & conditions for our autoship program by marking the T&C check-boxesPlease see the following check-out page for more information: [redacted] We understand your concerns, and have processed a refund in the amount of $*** as requestedIn addition, this customer has been taken off recurring billing and will no longer be billedPlease allow for 5-business days for this refund to be processedPlease feel free to contact us if you should have any further questions at [redacted] or [redacted]

Dear Revdex.com,Our company strives to ensure that our customers are completely satisfied, therefore we take consumer complaints very seriouslyBefore customers commit to our day free trial, our customers must affirm to and acknowledge the terms & conditions for our autoship program by marking the T&C check-boxesPlease see the following check-out page for more information: [redacted] We understand your concerns, and have processed the remaining refund in the amount of $s requestedIn addition, this customer has been taken off recurring billing and will no longer be billedPlease allow for 5-business days for this refund to be processedPlease feel free to contact us if you should have any further questions at [redacted] or [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.I will need to see my next credit card statement to verify that this company has refunded at least 1/of the charges, as they said that they have done The charges are probably different incidences of approximately $each, so I will need to see a refund of that amount for it to be half This serum is certainly no miracle cure and they are charging as if it is Per my phone call with the representative, I understood that I would be refunded half of shipments I will nee to wait and see my statement, so I appreciate all efforts on my behalf, but request that this case remain open until then Regards, [redacted]

Dear Revdex.com,Our company strives to ensure that our customers are completely satisfied, therefore we take consumer complaints very seriouslyBefore customers commit to our day free trial, our customers must affirm to and acknowledge the terms & conditions for our autoship program by marking the T&C check-boxesPlease see the following check-out page for more information: [redacted] Our records indicate that [redacted] *** purchased our trial product on 7/22/which ended on 8/06/We have received a chargeback dispute from her bank and have processed a refund in the amount of $as requested on 8/9/In addition, this customer has been taken off recurring billing and will no longer be billedPlease allow for 5-business days for this refund to be processedPlease feel free to contact us if you should have any further questions at [redacted] ** [redacted]

To whom it may concern, Our company strives to ensure that our customers are completely satisfied, therefore we take consumer complaints very seriouslyBefore customers commit to our day free trial, our customers must affirm to and acknowledge the terms & conditions for our autoship program by marking the T&C check-boxesPlease see the following check-out page for more information: eunisse.comOur records indicate that Mrs [redacted] * [redacted] contacted our customer service team and verbally agreed to a partial refund of $on 9/20/Though the customer was passed the guarantee period, by accepting this partial refund the customer had agreed to settle and cancel the accountWe have confirmed this customer has been taken off recurring billing and will no longer be billedPlease feel free to contact us if you should have any further questions at [redacted] or [redacted] .Sincerely,Eunisse Customer Service [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***

To whom it may concern,Our company, Eunisse Skincare strives to make sure that our customers are completely satisfied, therefore we take consumer complaints very seriouslyBefore customers commit to our day free trial, our customers must affirm to and acknowledge the terms & conditions for
our autoship program by marking the T&C check-boxesPlease see the following check-out page for more information: www.eunisse.com??According to our return policy, any recurring shipments are returnable so long as they are within days of their original processed dateWe've recently reviewed the call with Ms*** and unfortunately the representative wasn't aware that the account was already within the recurring shipmentThis is not a occurrence and we will take the appropriate measures in order to limit situations like this Also, we will be issuing a refund for the latest charge in the amount of $as of todayPlease be advised that the refund will take to business days to reflect within the account.??If you or Ms*** have any further concerns, please feel free to contact us at 888-539-or [email protected].??Sincerely,?Eunisse Skincare?Customer service

To whom it may concern,Our company strives to ensure that our customers are completely satisfied, therefore we take consumer complaints very seriouslyBefore customers commit to our 14-day free trial, our customers must affirm to and acknowledge the terms & conditions for our autoship program
by marking the T&C check-boxesPlease see the following checkout page for more information including our terms & conditions: eunisse.comOur records indicate that Mrs*** *** had reached out to our customer service team on April 7, Our customer service representative, ***, noted within Mrs***’s account that we had already issued a 35% refund to which Mrs*** acceptedHowever, we feel for Mrs***’s concerns and have issued a refund for the remaining charges on her account which comes out to be $after the 35% refund we previously issuedIn addition, we have made sure that Mrs*** has been taken off recurring billing and will not longer be billedPlease allow for 3-business days for this refund to be processedPlease feel free to contact us if you should have any further questions at *** *** or ***.Sincerely,Eunisse Customer Service***

Dear Revdex.com,Our company strives to ensure that our customers are completely satisfied, therefore we take consumer complaints very seriouslyBefore customers commit to our day free trial, our customers must affirm to and acknowledge the terms & conditions for our autoship program by marking the
T&C check-boxesPlease see the following check-out page for more information: ***We understand your concerns, and have processed a refund in the amount of $and $89.49 as requestedIn addition, this customer has been taken off recurring billing and will no longer be billedPlease allow for 5-business days for this refund to be processedPlease feel free to contact us if you should have any further questions at *** *** or ***

I responded to an online ad for a $sample of this product This organization has deceptive advertising by having you sign up for a subscription when you place the order It is not highlighted or enforced that the subscription goes into effect days after requesting the 'sample'!! My credit card was billed $plus $for this sample I called Customer Service and requested the charge to be dropped but was told that I had electronically signed I suggest that this company be investigated for their deceptive advertising

Dear *** *** ,Our company strives to ensure that our customers are completely satisfied, therefore we take consumer complaints very seriouslyBefore customers commit to our day free trial, our customers must affirm to and acknowledge the terms & conditions for our autoship program by
marking the T&C check-boxesPlease see the following check-out page for more information: eunisse.com.We value and understand your concerns, and have processed a full refund in the amount of $to ensure customer satisfaction Please allow for 5-business days for this refund to be processedPlease feel free to contact us if you should have any further questions at (888) 539-or [email protected],Eunisse Customer Service

Dear *** ***Our company strives to ensure that our customers are completely satisfied, therefore we take consumer complaints very seriouslyBefore customers commit to our day free trial, our customers must affirm to and acknowledge the terms & conditions for our autoship program by
marking the T&C check-boxesPlease see the following check-out page for more information: ***We value and understand your concerns, and have processed a full refund in the amount of $on 3/24/Please allow for 5-business days for this refund to be processedPlease feel free to contact us if you should have any further questions at *** *** or ***

Dear *** ***,Our company strives to ensure that our customers are completely satisfied, therefore we take consumer complaints very seriouslyBefore customers commit to our day free trial, our customers must affirm to and acknowledge the terms & conditions for our autoship program by
marking the T&C check-boxesPlease see the following check-out page for more information: [email protected] records indicate that you contacted our customer service team and verbally agreed to a partial refund of $on 3/21/Though the customer was past the guarantee period, by accepting this partial refund you had agreed to settle and cancel the accountWe have confirmed this customer has been taken off recurring billing and will no longer be billedIn addition, we have issued the remaining $to ensure customer satisfactionPlease allow for 5-business days for this refund to be processedPlease feel free to contact us if you should have any further questions at (888) 539-or [email protected]

Dear Revdex.com, It has been days since we have issued the refundCan you confirm if the refund was received? Please let us know if you need additional informationThank you

Dear *** ***,Our company, Eunisse strives to make sure that our customers are completely satisfied, therefore we take consumer complaints very seriouslyBefore customers commit to our day free
trial, our customers must affirm to and acknowledge the terms & conditions for our autoship program by marking the T&C check-boxesPlease see the following check-out page for more information: www.eunisse.comAccording to our records, Ms*** contacted our offices on 3/14/to discuss the charge that incurred after the trial period and was issued a full refund in the amount of $The funds should have already cleared within the accountIf you have any further questions, please feel free to contact our offices at 888-539-0940 ***@eunisse.com.Sincerely, --Eunisse Skin CareToll Free Customer Care: (888) 539-0940Email: info@eunisse

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

To whom it may concern, Our company, Eunisse Skincare strives to make sure that our customers are completely satisfied, therefore we take consumer complaints very seriouslyBefore customers commit to our day free trial, our customers must affirm to and acknowledge the terms & conditions for our autoship program by marking the T&C check-boxesPlease see the following check-out page for more information: www.eunisse.com??According to our return policy, any recurring shipments are returnable so long as they are within days of their original processed dateWe've recently reviewed the call with Ms*** and unfortunately the representative wasn't aware that the account was already within the recurring shipmentThis is not a occurrence and we will take the appropriate measures in order to limit situations like this Also, we will be issuing a refund for the latest charge in the amount of $as of todayPlease be advised that the refund will take to business days to reflect within the account.??If you or Ms*** have any further concerns, please feel free to contact us at 888-539-or [email protected].??Sincerely,?Eunisse Skincare?Customer service

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Dear Revdex.com,Our company strives to ensure that our customers are completely satisfied, therefore we take consumer complaints very seriously. Before customers commit to our 14 day free trial, our customers must affirm to and acknowledge the terms & conditions for our autoship program by marking the...

T&C check-boxes. Please see the following check-out page for more information: [redacted]Our records indicate that [redacted] purchased our trial product on 7/22/17 which ended on 8/06/17. We have received a chargeback dispute from her bank and have processed a refund in the amount of $89.85 as requested on 8/9/17.. In addition, this customer has been taken off recurring billing and will no longer be billed. Please allow for 5-7 business days for this refund to be processed. Please feel free to contact us if you should have any further questions at [redacted] [redacted]