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Everquote, Inc.

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Reviews Everquote, Inc.

Everquote, Inc. Reviews (27)

Dear Ms. [redacted]   We apologize for any confusion with your experience using our service.  Our site and technology focuses on matching and connecting consumers with a small, optimized set of insurance carriers and agents out of hundreds in any given area where they are most likely to find...

savings.  While some of those providers do enable us to present estimated rates on our website or integrate with us to provide them only one click away, the experience depends on where you are in the country and the accuracy of the information you provide on our site.  In much of the US today, many of the best options available still require additional communication online and/or via telephone with the insurance provider themselves to procure an accurate quote.  We strive to make that process easier by reducing duplicate form filling where possible and by explaining our process on our website via our FAQ page, our detailed disclaimer on our form page and the second paragraph of the Use of Information section of our Privacy Policy as well.  We appreciate your feedback and will use it to enhance the clarity of our service as we continuously work to improve our site.  That said, your information will be removed from our systems except as needed to include you in our global unsubscribe and do not call lists. Any and all communications regarding your inquiry will end shortly.   Best Regards, EverQuote Compliance Team

Dear Mr. [redacted],We apologize for any confusion with your experience using our service.  Our site and technology focuses on matching and connecting consumers with a small, optimized set of insurance carriers and agents out of hundreds in any given area where they are most likely to find...

savings.  While some of those providers do enable us to present estimated rates on our website, many of the best options available require additional communication online and/or via telephone with the insurance provider themselves.  We strive to make that clear on our website via our FAQ page, our detailed disclaimer on our form page and the second paragraph of the Use of Information section of our Privacy Policy as well.  We appreciate your feedback and will use it to enhance the clarity of our service as we continuously work to improve our site.  That said, we have added your information to our global unsubscribe and do not call lists and will ensure any/all communications regarding your inquiry end shortly.Best Regards,EverQuote Compliance Team

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Dear Sir or Madam, While I do appreciate your attempt-I suspect you know, you have no leg to stand on and have presented half a solution. Yes, I accept your offer to remove all of my information from your data banks, however, the argument you attempt to use as an excuse for your failure to meet my expectation for truth in advertising falls remarkably short. I am located just a short number of miles from Cambridge in Rhode Island. You drastically under estimate my intelligence by trying to blame the poor development of your business on which part of the country I am located...while in the same part of the country in which your program was designed. You would have to put a clear disclaimer on your site declaring that you knowingly solicit private information and can not or do not begin to imply that each separate vendor will not ask the very same questions when seeking to offer a quote. You do not save the consumer time. It's like adding a middle man into the process with my valuable personal information that has nothing to offer. Truly, I feel your business is a fraud and I would like a letter of apology so if my identity is stolen or my social security number is compromised, I will have evidence to offer the three major credit companies to show that it needs to be removed from my credit history.  
Regards,
[redacted]

Dear Ms. [redacted], Thank you again for sharing your experience.  While we are working hard to make shopping for insurance better, we realize we have more work to do, and we are sorry our service did not meet your expectations.  We appreciate your feedback and will use it to further improve the process for our users.  In the meantime, please note you have been added to our do not contact list, and we do not collect social security numbers of any of our users and do not maintain that on our systems. Kind regards,The EverQuote Team

Dear Ms. [redacted],Thank you for contacting us and we apologize for any inconvenience.  We will ensure that you are added to our DNC list and that no further attempts for contact are made.Regards,EverQuote Compliance Team

Dear Mr. [redacted],   We apologize for any confusion with your experience using our service.  Our site and technology focuses on matching and connecting consumers with a small, optimized set of insurance carriers and agents out of hundreds in any given area where they are most likely to...

find savings.  While some of those providers do enable us to present estimated rates on our website or integrate with us to provide them only one click or call away, the experience depends on where you are in the country and the accuracy of the information you provide on our site.  In much of the US today, many of the best options available still require additional communication online and/or via telephone with the insurance provider themselves to procure an accurate quote, a process we are making ever easier by reducing duplicate form filling where possible and reducing the overall effort required to procure multiple, competitive quotes from an optimized set of providers in your area.  We also strive to explain our process throughout our website via our FAQ page, an explanatory consent disclosure on our form submission page and various sections of our Privacy Policy as well.  We appreciate your feedback and will use it to enhance the clarity of our service as we continuously work to improve our site.  That said, your information will be removed from our systems except as needed to include you in our global unsubscribe and do not call lists. Any and all communications regarding your inquiry will end shortly.   Best Regards, The EverQuote Team

Dear Ms. [redacted], We apologize for any confusion with your experience using our service.  Our site and technology focuses on matching and connecting consumers with a small, optimized set of insurance carriers and agents out of hundreds in any given area where they are most likely to find...

savings.  While some of those providers do enable us to present estimated rates on our website or integrate with us to provide them only one click or call away, the experience depends on where you are in the country and the accuracy of the information you provide on our site.  In much of the US today, many of the best options available still require additional communication online and/or via telephone with the insurance provider themselves to procure an accurate quote.  We strive to make that process easier by reducing duplicate form filling where possible and by explaining our process on our website via our FAQ page, our detailed disclaimer on our form page and the second paragraph of the Use of Information section of our Privacy Policy as well.  We appreciate your feedback and will use it to enhance the clarity of our service as we continuously work to improve our site.  That said, your information will be removed from our systems except as needed to include you in our global unsubscribe and do not call lists. Any and all communications regarding your inquiry will end shortly. Best Regards,EverQuote Compliance Team

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