Everything for Pageants, LLC

This was our first time shopping with Everything Pageant Kimberly was awesome The dress was GORGEOUS! Will shop here again in the future

I was very impressed with this company I had ordered a dress from another vendor that quoted me a price and then proceeded to give me excuses as to why I had not received the dress for over two months She contacted this vendor to help her honor the deal she made with me Kimberly from Everything for Pageants took me on as a customer even knowing she would not make any profit on the dress in order to honor the original price I was quoted She worked with me to get the right dress in the right size and color in an expedient manner I will be getting all my daughter's pageant needs from her in the future

Great serviceVery patient with the customersWill buy from them again

I had purchased two Little Miss dresses from Everything for Pageants, LLCin the past for my youngest daughter I couldn't find a perfect fitting Miss Suit for a Miss Competition for my oldestI thought of Everything for Pageants, LLC to see if by chance they had anyThe owner called me back said she had a wide selection, and it saved me from going to another mall and looking and wasting more timeAfter trying on the third suit, we found the perfect fit and beautiful colorWe were thrilled this was a one stop shop, and had another successful purchase from Everything for Pageants, LLC!!!!!

Absolutely wonderful companyThere was a minor mistake made but the owner went above and beyond to correct the issueI would definitely order from her againReceived the dresses promptly and in perfect condition!

KImberly, her company, her staff were absolutely the best to work with!!! They have so many options available for dresses that you are needing Their PRICES are UNBELIEVABLY the BEST!! The level of CUSTOMER SERVICE is INCREDIBLEI have bought dresses from so many other places over the internet in the past, but I will ONLY be going back Everything for Pageants for ALL my future needs I work in a customer service field for a living and their customer service has succeeded any customer service that I have ever experienced!!! If you need a dress, go to Everything for Pageants!!!

Initial Business Response / [redacted] (1000, 5, 2014/12/12) */ Contact Name and Title: [redacted] Contact Phone: [redacted] Contact Email: [redacted] First of all the customer agreed to the terms and conditions on our websiteShe contacted us well after receiving the dress and was told that she was not eligible for an RADays later she sent the dress to the designer who refused to exchange the dress for herShe did dispute the transaction with paypal and our response to them was "Seller: [redacted] states in an email to us that she never spoke to anyone, however in her claim to you, she states we told her to sell the dress on ebayShe is not being truthfulShe bought a sales item and clearly mis measured her daughter and now wants to point the finger at us that the dress is made incorrectlyOur terms and conditions clearly state we can't be held accountable for that eitherShe ordered the Hannah S [redacted] Aqua size and that is EXACTLY what she received, not sized wrongWhen she was told we would not exchange the dress she was outside the exchange period and had bought a sale dress, she waited another days and then returned it to the designer who shipped it back to her refusedShe must have a valid RA per our terms and conditionsWe offered her a discount on another dress and we never heard back from herShould you need any further information please let me know." We never said that is was a special order or custom madeSo who is the one lying? She has done nothing but harass our entire customer service team and threaten usWe issued a cease and desist yesterday and she continues to contact usNow she puts in a report with the Revdex.comThe fact is she ordered a size Hannah S gown and that is exactly what she received, kept the dress for days and then tried to return the dress to the designer, not us and they refused her request as did we Initial Consumer Rebuttal / [redacted] (3000, 7, 2014/12/17) */ (The consumer indicated he/she DID NOT accept the response from the business.) I did not wait days to ship it backIt took longer to get there because it was sent from CanadaIt was shipped back days after receiving it I also said I didn't hear from anyone about the dress and shipped it back, but meaning BEFORE the dress was shipped backI finally heard from someone AFTER it was shippedI never imagined I couldn't have an exchange on something that was seriously many sizes smaller than the measurements on the website statedI was looking for some customer service is all! Instead I got told to sell it on ebayI have all the emails and datesI told them I already shipped it back and they basically said 'oh well you are getting it back sell it on ebay'One hand doesn't know what the other is doingAlso all I know is that paypal told me they claimed it was a custom made dress to get out of the disputeI have that IN WRITING from paypalBasically it is really poor customer serviceYES I ordered that dress and that size, but when it came in much much smaller than measurements on their website, a GOOD business would exchange it and keep a customer happyThey wouldn't do this and tell them to sell it on ebayPoor service!!!!!! Sometimes concessions are made, and rules can be bent a bitI did not mis-measure my daughterIn fact, she has a ton of dresses in size 6-from various designers with the same measurements that fit her perfectlyThis dress just runs extremely smallThis place is ripping people off by putting stuff on sale for $5-$off so they can lock you into a sale like thisIts very bad businessI strongly suggest people do not deal with this business and glad I can warn people about itI have lost $(well my teen daughter has lost it), but learned a valuable lesson on ethics and customer service in the long run Final Business Response / [redacted] (4000, 10, 2014/12/30) */ Email response sent from business on 12/30/2014, awi: I have addressed this complaint several times [redacted] was not eligible for an exchange It was a final sale She kept the dress for days before shipping the dress back to the wrong warehouse (which they refused) because it wasn't theirs [redacted] made several threats to our company and was vile on the phone and we have closed her order with us Should you need any further information please feel free to read our terms and conditions or contact me with questionsOur terms and conditions were written by a legal teamIf people can't read that truly isn't our issueThey agree to the terms and conditions at check out

This company is great I messaged back and forth with Kimberly over a week or so , she patiently answered all my questions When I finally decided on a dress she ordered it and I received it within in 2-days Loved the dress

I had the best experience in working with Kimberly at Everything for PageantsShe was so quick to help process my orderThey have a large selection of well priced itemsKimberly also followed up with me as well after it arrivedI was so pleased with the pricing and my gown!! I would recommend Everything for Pageants for all of your pageant needsDefinitely a first class experience!!

Shopping at this store was a great expierence Staff very helpfull and knowledgable about their products My daughter is tall and I was worried about getting a dress long enough when she couldn't try it on She told me which brands would be the longest and how to measure When the dress arrived it was gorgeous and fit perfect Also I ordered the dress Thursday night and it arrived on Monday I would highly recomend them!!

Top of the line customer service!!! They went above and beyond!!!

I wanted to share an amazing experience I had todayLast year I ordered a dress for Ilee from Everything4PageantsIn need of another dress, I called and ordered again from them, of course thinking I had ordered a size that could be taken in, needless to say the dress swallowed her, score -for mom! I called Kimberly *** *** at Everything4Pageants and she was awesomeShe took the time to go through everything she had in the store in the size and color I neededOrdering online can be a nightmare, returns even more soThe fact that xi was able to have a pleasant experience with no hassle, leads me to believe there are still people out there that will never let good customer service go away and she has a customer for life! Thank you so much, you were able to give mom a +in the column, I can't wait to see my baby girl in that stunning dress (I promise to tag you!!)

Would recommend Kimberly and her staff to anyone She went above and beyond helping me find the perfect dress and making sure I received it in time when I waited until the last minute She responded to my emails and messages within minutes and answered all my questions Will be my first go to from now on

I have never been more impressed with such customer service in all of my lifeNo one ever talks about the positive services that people give and I felt that it was really necessary to do soThe customer service was absolutely remarkableThey helped me find exactly what I was looking for and plus moreI will definitely be returning again soonVery impressed!!!

I have been doing business with Everything For Pageants for years I have purchased numerous pageant gowns and have purchased numerous made to order suits not to mention shoes and accessories The customer service is extraordinary and everything I have ever purchased was perfect! I will be doing business with them for years to come!

Just received gown in the mail it is amazing even better than in the photosGreat customer service, all my questions were answered in a polite and timely fashionI would highly recommend ordering from Everything for PageantsOh did I mention it came a day early in a snow storm!!!!

We absolutely love the gown we purchase! Great to do business withAwesome communication!!!!

Initial Business Response /* (1000, 5, 2014/04/21) */
Contact Name and Title:***
Contact Phone: ***
Contact Email: ***
Customer was issued a refund on 3/4/Have screenshot if customer wants verificationSpoke to *** and
they don't know why wasn't batched outThey are issuing refund today

What a wonderful and refreshing experience it has been working with Kimberly Holiday ***! Dresses I ordered were simply beautiful and well madeThe cost was very reasonable and shipping to my home was right on timeI was not sure about ordering out of state and shipment to California, however I could not be more pleasedAll three of my girls have enjoyed their dresses and have titled in each of themI highly recommend purchasing dresses from this upstanding business professional

Quick responses, super fast shipping, great prices, beautiful dresses!! Will definitely do business with them again!