Exam Edge

Hi [redacted] , I'm so sorry to hear that our practice tests did not meet your expectationsWe honestly try our best to provide the most realistic practice tests possibleWe will certainly take your feedback into consideration as we look to continually improve our practice tests You have been issued afull refund in the amount of $(confirmation code: [redacted] )The funds have been immediately sent back to your [redacted] account via the “Send Money” option (since the typical 60-day refund window has expired) Take care, John [redacted] F*, President Exam Edge, LLC www.TEXESprep.com/ [redacted]

[redacted] was sent the followingemail: Hi ***, I just tested your account and everything appears to be working, I see you took tests on 2/22/ I can reset tests and if you like, we recommend you take all of the exam first Just let me know if you want them reset You click on the exam and nothing happens, do you get an error You may have a pblocker turned on which would stop the test from loading If you can login, but not open the tests, you may have a popup blocker that is blocking the test page from opening correctlyMost popup blockers can be bypassed by holding the "ctrl" key down while you click the name of the testTry this and is should open up for youClick here for additional instructions on disabling popup-blockers: [redacted] To access your practice tests anytime at your convenience: Login at [redacted] Email Address: [redacted] Click on "MY TESTS & ACCOUNT" (located in the top right corner) Click on the name of a testMy Tests STEP 1: Select CCMC subject: Subjects with purchased tests Certified Case Manager (of completed ) Test Name QuesTime Limit Raw Score ApproxCommission for Case Manager CertificationScore Start Time End Time CCM - Certified Case Manager - FREE Test min 22-Feb-1512:AM 22-Feb-1512:AM CCM - Certified Case Manager - Test No Time Limit 22-Feb-1512:AM 22-Feb-1502:AM CCM - Certified Case Manager - Test hr 22-Feb-1508:AM 22-Feb-1510:AM CCM - Certified Case Manager - Test hr, untimed, or custom! CCM - Certified Case Manager - Test hr, untimed, or custom! CCM - Certified Case Manager - Test hr, untimed, or custom! CCM - Certified Case Manager - Test hr, untimed, or custom! CCM - Certified Case Manager - Test hr, untimed, or custom! CCM - Certified Case Manager - Test hr, untimed, or custom! CCM - Certified Case Manager - Test hr, untimed, or custom! CCM - Certified Case Manager - Test hr, untimed, or custom! CCM - Certified Case Manager - Test hr, untimed, or custom! CCM - Certified Case Manager - Test hr, untimed, or custom! CCM - Certified Case Manager - Test hr, untimed, or custom! CCM - Certified Case Manager - Test hr, untimed, or custom! CCM - Certified Case Manager - Test hr, untimed, or custom! If you cannot even login, you may not have cookies enabled on you internet browserClick here to find out how to enable cookies for your particular browser: [redacted] If you are having trouble accessing your tests or the site is performing slowly, please follow the instructions below to remove your temporary internet filesAfter you have removed them, please close all of your browser windows and try again: [redacted] Lastly, if neither of the above work, you may need to update your web browserTo get Internet Explorer for free, click here: [redacted] Once you click on the above link, click the yellow "Get it now" button on the right If you have any other questions or concerns, please let us knowI look forward to helping you pass your Certified Case Manager test! Take care, Gary H [redacted] , Vice President Exam Edge, LLC [redacted]

Hi [redacted] ,No problem! Thank you for taking the time to contact us.I'm so sorry to hear that our practice tests did not meet your expectationsWe honestly try our best to provide the most realistic practice tests possibleWe will certainly take your feedback into consideration as we look to continually improve our practice tests.You have been issued a full refund in the amount of $(confirmation code: [redacted] )Depending on your credit card, it will be credited back in to business days.Take care,Gary H [redacted] Vice PresidentExam Edge, LLC [redacted]

Hi [redacted] , /> Thank you for taking the time to contact us I have reviewed your issues and am refunding your money Your total purchases were $not $142.95.I'm so sorry to hear that our practice tests did not meet your expectationsWe honestly try our best to provide the most realistic practice tests possibleWe will certainly take your feedback into consideration as we look to continually improve our practice tests.You have been issued a full refund for both of your orders: 12/07/refund in the amount of $ 02/12/refund in the amount of $(confirmation code: [redacted] ) Your funds will be credited to your [redacted] account.Take care, [redacted] , Vice PresidentExam Edge, LLCwww.CPACEprep.com

[redacted] No problem! We are here to helpIt looks like you created two different accounts with usYour test was purchased under your [redacted] accountTo access your practice test anytime at your convenience:Go to [redacted] Email Address* [redacted] Need to reset your password? click here to resetClick on "MY TESTS & ACCOUNT" (located in the top right corner).Click on the name of a test.If you have any other questions or concerns, please let us knowI look forward to helping you pass your [redacted] *** - Subtest 2: Language Arts and Reading test!Take care,Jim T [redacted]

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v\: [redacted] o\: [redacted] w\: [redacted] No problem! You have been issued aFull refund in the amount of $(confirmation code: [redacted] )Depending on your credit card, it will be credited back in to business days If you have any other questions or concerns, please let us knowI look forward to helping you pass your [redacted] - Canadian Certified Dental Assistant test! Take care, Gary H [redacted] , Vice President Exam Edge, LLC www[redacted] .com / [redacted] Style Definitions */

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Hi [redacted] ,No problem! Thank you for taking the time to contact us.I'm so sorry to hear that our practice tests did not meet your expectationsWe honestly try our best to provide the most realistic practice tests possibleWe will certainly take your feedback into consideration as we look to continually improve our practice tests.You have been issued a full refund in the amount of $(confirmation code: [redacted] )Depending on your credit card, it will be credited back in to business days.Take care,Gary H [redacted] , Vice PresidentExam Edge, LLCwww[redacted] .com/English

Hi ***,Thank you for taking the time to contact us.I'm so sorry to hear that our practice tests did not meet your expectationsWe honestly try our best to provide the most realistic practice tests possibleWe will certainly take your feedback into consideration as we look to continually improve our practice tests.You have been issued afull refund in the amount of $(confirmation code: [redacted] ) Depending on your credit card, it will be credited back in to business days.Take care,John *.F*, PresidentExam Edge, LLCwww.PraxisPrep.com/EarlyChildhood

This user was already issued a refund on 11/11/ Sent: Wednesday, November 11, 5:PM To: ' [redacted] @***.com' < [redacted] @***.com> Subject: RE: CONTACT FORM ( [redacted] .COM): NOT HAPPY AT ALL- NO RESPONSE Hi ***, I do not know why no one answered your email, I have the support manager looking into it I have refunded your money, we want all of our customers to be happy with their exams I'm so sorry to hear that our practice tests did not meet your expectationsWe honestly try our best to provide the most realistic practice tests possibleWe will certainly take your feedback into consideration as we look to continually improve our practice tests You have been issued afull refund in the amount of $(confirmation code: [redacted] )Depending on your credit card, it will be credited back in to business days Take care, GaryH [redacted] , Vice President Exam Edge, LLC www[redacted] .com

Hi [redacted] ,I'm so sorry to hear that our practice tests did not meet your expectations. We honestly try our best to provide the most realistic practice tests possible. We will certainly take your feedback into consideration as we look to continually improve our practice tests.You have been issued afull refund in the amount of $99.50 (confirmation code: [redacted] ). The funds have been immediately sent back to your [redacted] account via the “Send Money” option (since the typical 60-day refund window has expired).Take care,John [redacted] F*, PresidentExam Edge, LLCwww.TEXESprep.com/ [redacted]

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

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Hi [redacted] , No problem! Thank you for taking the time to contact us.I'm so sorry to hear that our practice tests did not meet your expectationsWe honestly try our best to provide the most realistic practice tests possibleWe will certainly take your feedback into consideration as we look to continually improve our practice tests.You have been issued a full refund in the amount of $(confirmation code: [redacted] )Depending on your credit card, it will be credited back in to business days.Take care,SupportExam Edge, LLCwww.AACNprep.com/PediatricCCRN

Hi [redacted] ,No problem! Thank you for taking the time to contact us.I'm so sorry to hear that our practice tests did not meet your expectations. We honestly try our best to provide the most realistic practice tests possible. We will certainly take your feedback into consideration as we look to... continually improve our practice tests.You have been issued a full refund in the amount of $79.50 (confirmation code: [redacted] ). Depending on your credit card, it will be credited back in 3 to 6 business days.Take care,Gary H [redacted] , Vice PresidentExam Edge, LLCwww. [redacted] .com/English

Hi [redacted] ,No problem! Thank you for taking the time to contact us.I'm so sorry to hear that our practice tests did not meet your expectationsWe honestly try our best to provide the most realistic practice tests possibleWe will certainly take your feedback into consideration as we look to continually improve our practice tests.You have been issued a full refund in the amount of $(confirmation code: [redacted] )Depending on your credit card, it will be credited back in to business days.Take care,Gary H [redacted] , Vice PresidentExam Edge, LLCwww.TEXESprep.com

Hi ***,
No problem! We are here to helpIt looks like you created two different
accounts with usYour test was purchased under your "***@***.***"
(not your "***.***@***.***") accountTo
access your practice test anytime at your convenience:
Login at www.***.com
Email Address: ***@***.***
Need to reset your password? click here to reset
Click on "MY TESTS & ACCOUNT"
(located in the top right corner)
In the "Select subject:" dropdown,
select "*** ** Mathematics: Content Knowledge (***)"
It will be near the top of the list
Click
on the name of a testIf you have any other questions or concerns, please let us knowI
look forward to helping you pass your *** ** Mathematics: Content Knowledge
test!
Take care,
John *F*, President
Exam Edge, LLCwww.***.com