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Extra Closets Storage Reviews (32)

May 17, ? ? [redacted] Revdex.com Serving Eastern Michigan [redacted] Suite [redacted] , MI 48076-? Re: Revdex.com Case # [redacted] ?" [redacted] ? Dear Ms***: ? This is letter is in response to the complaint that was forwarded to our company on behalf of [redacted] , [redacted] , PA ? Please be advised, the letter Ms [redacted] received was in transit at the time we were working on resolving Ms [redacted] ’s complaintAs such, it obviously could not be stopped? Thank you for bringing this matter to our attention and allowing us the opportunity to resolve the issue with your officeIf you have any further questions, please do not hesitate to contact me directly? Sincerely, ? ? [redacted] , Customer Service Manager Baker’s Best Health Products ###-###-#### Tell us why here

Dear Revdex.com:This is letter is in response to the complaint that was forwarded to our company on behalf of [redacted] , [redacted] ***Please be advised that we are unable to locate an account in the above name and addressIf you have any further questions, please do not hesitate to contact me directly.Sincerely, [redacted] , Customer Service ManagerBaker’s Best Health Products?

[A default letter is provided here which indicates your acceptance of the business's response.? If you wish, you may update it before sending it Revdex.com: I have reviewed the? response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me.? I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]

[A default letter is provided here which indicates your acceptance of the business's response.? If you wish, you may update it before sending it I DO NOT accept the business's offer to resolve this complaint, but am responding with requested information.My uncle's name is [redacted] Address is [redacted] PA 15067I do not have the cr with me at this time, but the above information should be sufficient to identify it.? If not, please advise.Also, I am now aware that my cousin has contacted the company directly about this matter [redacted]

November 16, 2015? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? [redacted] ***Revdex.com of Detroit & Eastern Michigan [redacted] Ste[redacted] , MI 48076-4163Re: Revdex.com Case # [redacted] ?" [redacted] S [redacted] Dear Ms***:This letter is in response to the complaint forwarded to our company on behalf of [redacted] , [redacted] ***, [redacted] , LA 70437.Please be advised that we received a Registered Free Trial Certificate from Ms [redacted] for our Arthritis Pain Relief Cream on or about February 11, Our “No Obligation To Buy”, which is on the Certificate, explained that if Ms [redacted] decided to keep the Cream, she would qualify for our Smart Ship Service where she would conveniently receive a fresh supply of the Cream every other month We shipped and invoiced Ms [redacted] for the Arthritis Pain Relief Cream on or about February 25, 2015, and received Ms [redacted] ’s payment on or about June 17, 2015.Since that time, we shipped a second shipment of the Arthritis Pain Relief Cream to Ms [redacted] on or about June 26, 2015, and included an invoice along with it Ms [redacted] states that she returned this shipment (although we never received it back), and this shipment is the subject of her complaint.Customer satisfaction is our number one goalSo upon receipt of Ms [redacted] ’s complaint, we cleared her account so it now show a $balance, removed her name and address from our mailing list, and flagged Ms [redacted] ’s account as “Do not promote”Ms [redacted] will not receive any further products, solicitations, mailings, invoices, or statements from us againWe trust that these actions bring this matter to a close And we apologize to Ms [redacted] for any inconvenience we may have caused her.Thank you for bringing this matter to our attention and allowing us the opportunity to resolve the issues with your officeIf you have any further questions, please do not hesitate to contact me directly.Sincerely, [redacted] , Customer Service SupervisorBaker’s Best Health Products###-###-####

Dear Revdex.com: This letter is in response to the complaint forwarded to our company on behalf of [redacted] ***, [redacted] has been receiving our advertisements by mail, which is the subject of her complaint Customer satisfaction is our number one goal, so upon receipt of [redacted] ***’s complaint, we removed her name and address from our mailing list, and flagged [redacted] ***’s account as “Do not promote” [redacted] will not receive any further solicitations, or mailings from us again We trust these actions bring this matter to a closeAnd we apologize to [redacted] for any inconvenience we may have caused her Thank you for bringing this matter to our attention and allowing us the opportunity to resolve the issuesIf you have any further questions or comments, please do not hesitate to contact me directly Sincerely, [redacted] Customer Service Manager Baker’s Best Health Products [redacted] ***

Dear Revdex.com: ? This is letter is in response to the complaint that was forwarded to our company on behalf of [redacted] ***, [redacted] ? Please be advised that we received a Free Trial Invitation from Ms [redacted] for our Intensive Night Repair Therapy Cream on or about June 27, Per her request, we shipped her the Intensive Night Repair Therapy Cream on or about July 5, 2017, along with an invoice for the CreamMs [redacted] received the Cream and states that she return it (although we have not received it back) and this is the subject of Ms [redacted] ’s complaint? Customer satisfaction is our number one goal so when Ms [redacted] contacted our company on December 20, 2017, we cleared Ms***’s account so it now show a $balance, removed her name and address from our mailing list, and flagged Ms***’s account as “Do not promote”Ms [redacted] will not receive any further solicitations, mailings, invoices, product,or statements from us again ? We trust that these actions bring this matter to a closeAnd we apologize to Ms [redacted] and Ms [redacted] for any inconvenience we may have caused them? Thank you for bringing this matter to our attention and allowing us the opportunity to resolve the issuesIf you have any further questions or comments, please do not hesitate to contact me directly? Sincerely, ? [redacted] , Customer Service Manager Baker’s Best Health Products

February 17, ? [redacted] Revdex.com of Detroit & Eastern Michigan [redacted] ***, Ste [redacted] , MI 48076-? Re: Revdex.com Case # [redacted] ?" [redacted] ? Dear Ms***: ? This letter is in response to the complaint forwarded to our company on behalf of [redacted] M [redacted] , [redacted] ***, [redacted] ***, FL ? Please be advised that we received an Exclusive Invitation from Mr [redacted] for our Neck Firming & Tightening Cream on or about September 14, Our “No Obligation To Buy”, which is on the Certificate, explained that if Mr [redacted] decided to keep the Cream, he would qualify for our Smart Ship Service where he would conveniently receive a fresh supply of the Cream every other monthWe shipped and invoiced Mr [redacted] for the Neck Firming & Tightening Cream on or about September 22, 2015, and received Mr [redacted] ’s payment on or about December 14, ? Since that time, we shipped a second shipment of the Neck Firming & Tightening Cream to Mr [redacted] on or about December 1, 2015, and included an invoice along with itThis shipment is the subject of his complaint? According to our records, Mr [redacted] contacted us and requested a postage paid return label and the label was mailed to him on January 14, 2016.? We received the Cream back on January 29, 2016, and immediately closed his account with a $balance ? We also removed his name and address from our mailing list, and flagged his account as “Do not promote”Mr [redacted] will not receive any further products, solicitations, mailings, invoices, or statements from us again? We trust that these actions bring this matter to a closeAnd we apologize to MsHerrington for any inconvenience we may have caused her? Thank you for bringing this matter to our attention and allowing us the opportunity to resolve the issues with your officeIf you have any further questions, please do not hesitate to contact me directly? Sincerely, ? [redacted] , Customer Service Manager Baker’s Best Health Products? ###-###-####

Dear Revdex.com: This is letter is in response to the complaint that was forwarded to our company on behalf of [redacted] , [redacted] Please be advised that as of August 2, 2017, Ms [redacted] ’s account was closed with the [redacted] We do apologize for any inconvenience this may have caused Ms [redacted] Thank you for bringing this matter to our attention and allowing us the opportunity to resolve the issuesIf you have any further questions or comments, please do not hesitate to contact me directly Sincerely, [redacted] Customer Service Manager Baker’s Best Health Products ?

Revdex.com: I have reviewed the? response made by the business in reference to complaint ID 11505865, and find that this resolution would be satisfactory to me.? I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
N ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12579384, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Dear Ms***, The above complaint was submitted by *** *** with his name and address, *** *** is not a Baker’s Best Health customerHe was submitting the complaint on behalf of his elderly uncle, but did not provide the uncle’s name, address and/or cr
Therefore, I am unable to respond to the complaint If you could contact *** *** and get the necessary information so I may respond to the complaint Thank you, *** *** Customer Service Manager Baker’s Best Health Products, Inc###-###-#### ***@jerrybaker.com

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved Even though no return label was ever received and there were repeated requests made
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

May 17, *** *** Revdex.com Serving Eastern Michigan *** * ** *** *** *** ***
*** MI 48076- Re: Revdex.com Case # *** - *** *** Dear Ms***: This is letter is in response to the complaint that was forwarded to
our company on behalf of *** ***, ** *** ***, Needham, MA After reviewing the enclosed documentation, apparently there was a misunderstanding about the 21- Day Free Trial Offer that Ms*** responded to Please be advised, that according to our records, we show Ms*** requested a postage paid return label one time on March 28, and a postage-paid return label was mailed on to her on March 30, We have no record of any further correspondence or telephone contact with anyone regarding this matter Customer satisfaction is our number one goal so upon receipt of Ms***’s complaint, we cleared her account so it now show a $balance, removed her name and address from our mailing list, and flagged Ms***’s account as “Do not promote”Ms*** will not receive any further solicitations, mailings, invoices, products, or statements from us againAnd she may keep the Cream she received with our compliments We trust that these actions bring this matter to a closeAnd we apologize to Ms*** for any inconvenience we may have caused her Thank you for bringing this matter to our attention and allowing us the opportunity to resolve the issue with your officeIf you have any further questions, please do not hesitate to contact me directly Sincerely, *** ***, Customer Service Manager Baker’s Best Health Products ###-###-####

December 12, *** *** Better Bus***s Bureau *** *** ** *** *** *** ***
Southfield, MI 48076- Re: Revdex.com Case # ***- *** M *** Dear Ms***: This letter is in response to the complaint forwarded to our company on behalf of *** M***,
*** *** *** *** ***, MN Ms*** claims that she bought “Satin Crème” trial products from us and that we charged her $on her credit card Please note that Ms*** did not purchase anything from us, we did not receive or take any money from her or her Visa account, and she is not a customer of Baker’s Best HealthNor has she ever called us or spoken to anyone in our Customer Service DepartmentMs*** apparently has confused our company with another company We trust that our involvement in this matter is endedIf you have any further questions or comments, please do not hesitate to contact me directly Sincerely, *** *** Customer Service Manager Baker’s Best Health Products ###-###-####

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Dear Revdex.com:This is letter is in response to the complaint that was forwarded to our company on behalf of *** ** ***, *** *** *** *** ** ***Please be advised that we are unable to locate an account in the above name and addressIf you have any further questions, please do not
hesitate to contact me directly.Sincerely,*** ***, Customer Service ManagerBaker’s Best Health Products

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it
I DO NOT accept the business's offer to resolve this complaint, but am responding with requested information.My uncle's name is *** ***Address is *** *** *** *** *** *** *** *** PA 15067I do not have the cr with me at this time, but the above information should be sufficient to identify it. If not, please advise.Also, I am now aware that my cousin has contacted the company directly about this matter
*** ***

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