Revdex.com:
I have reviewed the? response made by the business in reference to complaint ID 11505865, and find that this resolution would be satisfactory to me.? I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
November 16,
2015? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? *** ***Revdex.com of Detroit & Eastern Michigan*** *** *** *** Ste100***, MI 48076-4163Re: Revdex.com Case # ***??" *** S*Dear Ms***:This letter is in response to the complaint forwarded to our
company on behalf of *** ***, *** *** ***, ***, LA 70437.Please be
advised that we received a Registered Free Trial Certificate from Ms
*** for our Arthritis Pain Relief Cream on or about February 11,
Our “No Obligation To Buy”, which is on the Certificate, explained that if Ms***
decided to keep the Cream, she would qualify for our Smart Ship Service where
she would conveniently receive a fresh supply of the Cream every other month
We shipped and invoiced Ms*** for the Arthritis Pain Relief Cream on
or about February 25, 2015, and received Ms***’s payment on or about June
17, 2015.Since that time,
we shipped a second shipment of the Arthritis Pain Relief Cream to Ms
*** on or about June 26, 2015, and included an invoice along with it
Ms*** states that she returned this shipment (although we never
received it back), and this shipment is the subject of her complaint.Customer satisfaction is our number one goalSo upon
receipt of Ms***’s complaint, we cleared her account so it now show a
$balance, removed her name and address from our mailing list, and flagged Ms
***’s account as “Do not promote”Ms*** will not receive any
further products, solicitations, mailings, invoices, or statements from us
againWe trust that these actions bring this matter to a close
And we apologize to Ms*** for any inconvenience we may have caused
her.Thank you for bringing this matter to our attention and
allowing us the opportunity to resolve the issues with your officeIf you have
any further questions, please do not hesitate to contact me directly.Sincerely,*** ***, Customer Service SupervisorBaker’s Best Health Products###-###-####
February 17, ? *** *** Revdex.com of Detroit & Eastern Michigan *** *** *** ***, Ste***, MI 48076-? Re: Revdex.com Case # *** ??" *** *** ? Dear Ms***: ? This letter is in response to the complaint forwarded to our company on behalf of
*** M***, *** *** ***, *** ***, FL ? Please be advised that we received an Exclusive Invitation from Mr*** for our Neck Firming & Tightening Cream on or about September 14, Our “No Obligation To Buy”, which is on the Certificate, explained that if Mr*** decided to keep the Cream, he would qualify for our Smart Ship Service where he would conveniently receive a fresh supply of the Cream every other monthWe shipped and invoiced Mr*** for the Neck Firming & Tightening Cream on or about September 22, 2015, and received Mr***’s payment on or about December 14, ? Since that time, we shipped a second shipment of the Neck Firming & Tightening Cream to Mr*** on or about December 1, 2015, and included an invoice along with itThis shipment is the subject of his complaint? According to our records, Mr*** contacted us and requested a postage paid return label and the label was mailed to him on January 14, 2016.? We received the Cream back on January 29, 2016, and immediately closed his account with a $balance ? We also removed his name and address from our mailing list, and flagged his account as “Do not promote”Mr*** will not receive any further products, solicitations, mailings, invoices, or statements from us again? We trust that these actions bring this matter to a closeAnd we apologize to MsHerrington for any inconvenience we may have caused her? Thank you for bringing this matter to our attention and allowing us the opportunity to resolve the issues with your officeIf you have any further questions, please do not hesitate to contact me directly? Sincerely, ? *** ***, Customer Service Manager Baker’s Best Health Products? ###-###-####
Dear Revdex.com: This is letter is in response to the complaint that was forwarded to our company on behalf of *** ***, ** *** *** *** ** *** Please be advised that as of August 2, 2017, Ms***’s account was closed with the *** *** *** We do apologize for any
inconvenience this may have caused Ms*** Thank you for bringing this matter to our attention and allowing us the opportunity to resolve the issuesIf you have any further questions or comments, please do not hesitate to contact me directly Sincerely, *** ***Customer Service Manager Baker’s Best Health Products ?
Dear Revdex.com:This is letter is in response to the complaint that was forwarded to our company on behalf of *** ***, *** *** ***, *** *** ** *** Please be advised that we received a Special Invitation from Ms*** for our Anti-Aging & Wrinkle Cream on or about June 16, Our
“No Obligation To Buy”, which is on the Certificate, explained that if Ms*** decided to keep the Cream, she would qualify for our Smart Ship Service where she would conveniently receive a fresh supply of the Cream every other monthWe shipped and invoiced Ms*** for the Anti-Aging & Wrinkle Cream on or about June 26, 2015, and received Ms***’s final payment on or about July 27, Since that time, we have sent Ms*** four shipments of the CreamIn accordance with our Smart Ship Service, we shipped and invoiced Ms*** for the shipments, which were paid forThe current shipment was shipped in September 2017, and included an invoice along with itMs*** states that she did not receive the Cream (which we were unaware of) and? this is the? subject of her complaint Customer satisfaction is our number one goal so upon receipt of Ms***’s complaint, we cleared her account so it now show a $balance, removed her name and address from our mailing list, and flagged Ms***’s account as “Do not promote”Ms*** will not receive any further solicitations, mailings, invoices, products or statements from us again We trust that these actions bring this matter to a closeAnd we apologize to Ms*** for any inconvenience we may have caused her Thank you for bringing this matter to our attention and allowing us the opportunity to resolve the issue with your officeIf you have any further questions, please do not hesitate to contact me directly.? Sincerely, *** ***, Customer Service Manager Baker’s Best Health Products *** *** ***
Dear Revdex.com: This letter is in response to the complaint forwarded to our company on behalf of *** ** ***, *** * *** *** ** *** *** *** has been receiving our advertisements by mail, which is the subject of her complaint Customer satisfaction is our number one goal, so upon
receipt of *** ***’s complaint, we removed her name and address from our mailing list, and flagged *** ***’s account as “Do not promote”*** *** will not receive any further solicitations, or mailings from us again We trust these actions bring this matter to a closeAnd we apologize to *** *** for any inconvenience we may have caused her Thank you for bringing this matter to our attention and allowing us the opportunity to resolve the issuesIf you have any further questions or comments, please do not hesitate to contact me directly Sincerely, *** *** Customer Service Manager Baker’s Best Health Products *** *** ***
October 19, 2015*** ***Revdex.com of Detroit & Eastern Michigan*** *** *** *** Ste100*** MI 48076-4163Re: Revdex.com Case # - *** ??" *** ***Dear Ms***This is letter is in response to the complaint that was
forwarded to our company on behalf of *** ***, ***
*** ***t,
***, IN 46383.We are sorry to hear that Ms*** did not receive the Age
Spot & Skin Brightening Cream that she ordered.Customer satisfaction is our number one goalSo upon
receipt of Ms***’s complaint, we cleared her account so it now show a $
balance, removed her name and address from our mailing list, and flagged Ms***’s
account as “Do not promote”Ms*** will not receive any further
solicitations, mailings, invoices, or statements from us againWe trust that these actions bring this matter to a close
And we apologize to Ms*** for any inconvenience we may have caused her.Thank you for bringing this matter to our attention and
allowing us the opportunity to resolve the issue with your officeIf you have
any further questions, please do not hesitate to contact me directly.Sincerely,*** ***, Customer Service SupervisorBaker’s Best Health Products###-###-####
Dear Revdex.com: ? This is letter is in response to the complaint that was forwarded to our company on behalf of *** ***, *** *** *** *** *** ** *** ? Please be advised that we received a Free Trial Invitation from Ms*** for our Intensive Night Repair Therapy Cream on
or about June 27, Per her request, we shipped her the Intensive Night Repair Therapy Cream on or about July 5, 2017, along with an invoice for the CreamMs*** received the Cream and states that she return it (although we have not received it back) and this is the subject of Ms***’s complaint? Customer satisfaction is our number one goal so when Ms*** contacted our company on December 20, 2017, we cleared Ms***’s account so it now show a $balance, removed her name and address from our mailing list, and flagged Ms***’s account as “Do not promote”Ms*** will not receive any further solicitations, mailings, invoices, product,or statements from us again ? We trust that these actions bring this matter to a closeAnd we apologize to Ms*** and Ms*** for any inconvenience we may have caused them? Thank you for bringing this matter to our attention and allowing us the opportunity to resolve the issuesIf you have any further questions or comments, please do not hesitate to contact me directly? Sincerely, ? *** ***, Customer Service Manager Baker’s Best Health Products
[A default letter is provided here which indicates your acceptance of the business's response.? If you wish, you may update it before sending it
Revdex.com:
I have reviewed the? response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me.? I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
? ? August 10, ? *** *** Revdex.com of Detroit & Eastern Michigan *** *** *** *** *** *** *** MI 48076-? Re: Complaint # *** ??" ** *** ? Dear Ms***: ? This letter is in response to the complaint forwarded to our company on
behalf of ** ***, ** *** *** ***, NJ ? Please be advised that we received an Exclusive Invitation from Ms*** for our Age Spot & Skin Brightening Cream or about May 10, Per her request, we shipped her the Age Spot & Skin Brightening Cream on or about May 27, 2016, along with an invoice for the CreamMs*** states that she returned the Cream (although we never received it back), and this is the subject of her complaint ? Customer satisfaction is our number one goalSo upon receipt of Ms***’s complaint, we cleared her account so it now show a $balance, removed her name and address from our mailing list, and flagged Ms***’s account as “Do not promote”Ms*** will not receive any further solicitations, mailings, invoices, or statements from us agai** ? We trust that these actions bring this matter to a closeAnd we apologize to Ms*** for any inconvenience we may have caused her? Thank you for bringing this matter to our attention and allowing us the opportunity to resolve the issues with your officeIf you have any further questions, please do not hesitate to contact me directly? Sincerely, ? ? ? *** *** Customer Service Supervisor Baker’s Best Health Products ###-###-####
March 4, ? *** *** Revdex.com of Detroit & Eastern Michigan *** *** *** *** Ste***, MI 48076-? Re: Revdex.com Case # *** ??" *** *** ? Dear Ms***: ? This letter is in response to the complaint forwarded to our company on behalf of ***
***, 1** *** ***, CA ? Ms*** has been receiving our advertisements by mail, which is the subject of her complaint ? Customer satisfaction is our number one goal, so upon receipt of Ms***’s complaint, we removed her name and address from our mailing list, and flagged Ms***’s account as “Do not promote”Ms*** will not receive any further solicitations, or mailings from us again ? We trust these actions bring this matter to a closeAnd we apologize to Ms*** for any inconvenience we may have caused her? Thank you for bringing this matter to our attention and allowing us the opportunity to resolve the issuesIf you have any further questions or comments, please do not hesitate to contact me directly? Sincerely, ? ? *** ***, Customer Service Manager American Master Products, Incd/b/a Jerry Baker ###-###-####
? June 2, ? *** *** Revdex.com of Detroit & Eastern Michigan *** *** *** *** Ste***, MI 48076-? Re: Revdex.com Case # *** ??" *** *** ? Dear Ms***: ? This letter is in response to the complaint forwarded to our company on behalf
of *** ***, P.OBox *** *** ***, FL ? Please be advised that Ms*** place an order for our Neck Firming & Tightening Cream on or about September 16, on our web-siteOur “No Obligation To Buy”, which is on the web-site, explained that if Ms*** decided to keep the Cream, she would qualify for our Smart Ship Service where she would conveniently receive a fresh supply of the Cream every other monthWe shipped and invoiced Ms*** for the Neck Firming & Tightening Cream on or about September 30, 2015, and received Ms***’s payment on or about October 27, ? Since that time, we shipped a second shipment of the Neck Firming & Tightening Cream to Ms*** on or about December 14, 2015, and included an invoice along with it.? This shipment is the order that Ms*** is receiving an invoice for and this is the subject of her complaint? Customer satisfaction is our number one goalSo upon receipt of Ms***’s complaint, we cleared her account so it now show a $balance, removed her name and address from our mailing list, and flagged Ms***’s account as “Do not promote”Ms*** will not receive any further solicitations, mailings, invoices, or statements from us againAnd a refund of $will be sent to Ms*** for the first shipment of Cream that she states she returned? We trust that these actions bring this matter to a closeAnd we apologize to Ms*** for any inconvenience we may have caused her? Thank you for bringing this matter to our attention and allowing us the opportunity to resolve the issues with your officeIf you have any further questions, please do not hesitate to contact me directly? Sincerely, ? *** *** Customer Service Manager Baker’s Best Health Products? ###-###-####
Revdex.com:
I have reviewed the? response made by the business in reference to complaint ID 11505865, and find that this resolution would be satisfactory to me.? I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
November 16,
*Dear Ms***:This letter is in response to the complaint forwarded to our
2015? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? *** ***Revdex.com of Detroit & Eastern Michigan*** *** *** *** Ste100***, MI 48076-4163Re: Revdex.com Case # ***??" *** S
company on behalf of *** ***, *** *** ***, ***, LA 70437.Please be
advised that we received a Registered Free Trial Certificate from Ms
*** for our Arthritis Pain Relief Cream on or about February 11,
Our “No Obligation To Buy”, which is on the Certificate, explained that if Ms***
decided to keep the Cream, she would qualify for our Smart Ship Service where
she would conveniently receive a fresh supply of the Cream every other month
We shipped and invoiced Ms*** for the Arthritis Pain Relief Cream on
or about February 25, 2015, and received Ms***’s payment on or about June
17, 2015.Since that time,
we shipped a second shipment of the Arthritis Pain Relief Cream to Ms
*** on or about June 26, 2015, and included an invoice along with it
Ms*** states that she returned this shipment (although we never
received it back), and this shipment is the subject of her complaint.Customer satisfaction is our number one goalSo upon
receipt of Ms***’s complaint, we cleared her account so it now show a
$balance, removed her name and address from our mailing list, and flagged Ms
***’s account as “Do not promote”Ms*** will not receive any
further products, solicitations, mailings, invoices, or statements from us
againWe trust that these actions bring this matter to a close
And we apologize to Ms*** for any inconvenience we may have caused
her.Thank you for bringing this matter to our attention and
allowing us the opportunity to resolve the issues with your officeIf you have
any further questions, please do not hesitate to contact me directly.Sincerely,*** ***, Customer Service SupervisorBaker’s Best Health Products###-###-####
February 17, ? *** *** Revdex.com of Detroit & Eastern Michigan *** *** *** ***, Ste***, MI 48076-? Re: Revdex.com Case # *** ??" *** *** ? Dear Ms***: ? This letter is in response to the complaint forwarded to our company on behalf of
*** M***, *** *** ***, *** ***, FL ? Please be advised that we received an Exclusive Invitation from Mr*** for our Neck Firming & Tightening Cream on or about September 14, Our “No Obligation To Buy”, which is on the Certificate, explained that if Mr*** decided to keep the Cream, he would qualify for our Smart Ship Service where he would conveniently receive a fresh supply of the Cream every other monthWe shipped and invoiced Mr*** for the Neck Firming & Tightening Cream on or about September 22, 2015, and received Mr***’s payment on or about December 14, ? Since that time, we shipped a second shipment of the Neck Firming & Tightening Cream to Mr*** on or about December 1, 2015, and included an invoice along with itThis shipment is the subject of his complaint? According to our records, Mr*** contacted us and requested a postage paid return label and the label was mailed to him on January 14, 2016.? We received the Cream back on January 29, 2016, and immediately closed his account with a $balance ? We also removed his name and address from our mailing list, and flagged his account as “Do not promote”Mr*** will not receive any further products, solicitations, mailings, invoices, or statements from us again? We trust that these actions bring this matter to a closeAnd we apologize to MsHerrington for any inconvenience we may have caused her? Thank you for bringing this matter to our attention and allowing us the opportunity to resolve the issues with your officeIf you have any further questions, please do not hesitate to contact me directly? Sincerely, ? *** ***, Customer Service Manager Baker’s Best Health Products? ###-###-####
Dear Revdex.com: This is letter is in response to the complaint that was forwarded to our company on behalf of *** ***, ** *** *** *** ** *** Please be advised that as of August 2, 2017, Ms***’s account was closed with the *** *** *** We do apologize for any
inconvenience this may have caused Ms*** Thank you for bringing this matter to our attention and allowing us the opportunity to resolve the issuesIf you have any further questions or comments, please do not hesitate to contact me directly Sincerely, *** ***Customer Service Manager Baker’s Best Health Products ?
Dear Revdex.com:This is letter is in response to the complaint that was forwarded to our company on behalf of *** ***, *** *** ***, *** *** ** *** Please be advised that we received a Special Invitation from Ms*** for our Anti-Aging & Wrinkle Cream on or about June 16, Our
“No Obligation To Buy”, which is on the Certificate, explained that if Ms*** decided to keep the Cream, she would qualify for our Smart Ship Service where she would conveniently receive a fresh supply of the Cream every other monthWe shipped and invoiced Ms*** for the Anti-Aging & Wrinkle Cream on or about June 26, 2015, and received Ms***’s final payment on or about July 27, Since that time, we have sent Ms*** four shipments of the CreamIn accordance with our Smart Ship Service, we shipped and invoiced Ms*** for the shipments, which were paid forThe current shipment was shipped in September 2017, and included an invoice along with itMs*** states that she did not receive the Cream (which we were unaware of) and? this is the? subject of her complaint Customer satisfaction is our number one goal so upon receipt of Ms***’s complaint, we cleared her account so it now show a $balance, removed her name and address from our mailing list, and flagged Ms***’s account as “Do not promote”Ms*** will not receive any further solicitations, mailings, invoices, products or statements from us again We trust that these actions bring this matter to a closeAnd we apologize to Ms*** for any inconvenience we may have caused her Thank you for bringing this matter to our attention and allowing us the opportunity to resolve the issue with your officeIf you have any further questions, please do not hesitate to contact me directly.? Sincerely, *** ***, Customer Service Manager Baker’s Best Health Products *** *** ***
Dear Revdex.com: This letter is in response to the complaint forwarded to our company on behalf of *** ** ***, *** * *** *** ** *** *** *** has been receiving our advertisements by mail, which is the subject of her complaint Customer satisfaction is our number one goal, so upon
receipt of *** ***’s complaint, we removed her name and address from our mailing list, and flagged *** ***’s account as “Do not promote”*** *** will not receive any further solicitations, or mailings from us again We trust these actions bring this matter to a closeAnd we apologize to *** *** for any inconvenience we may have caused her Thank you for bringing this matter to our attention and allowing us the opportunity to resolve the issuesIf you have any further questions or comments, please do not hesitate to contact me directly Sincerely, *** *** Customer Service Manager Baker’s Best Health Products *** *** ***
October 19, 2015*** ***Revdex.com of Detroit & Eastern Michigan*** *** *** *** Ste100*** MI 48076-4163Re: Revdex.com Case # - *** ??" *** ***Dear Ms***This is letter is in response to the complaint that was
forwarded to our company on behalf of *** ***, ***
*** ***t,
***, IN 46383.We are sorry to hear that Ms*** did not receive the Age
Spot & Skin Brightening Cream that she ordered.Customer satisfaction is our number one goalSo upon
receipt of Ms***’s complaint, we cleared her account so it now show a $
balance, removed her name and address from our mailing list, and flagged Ms***’s
account as “Do not promote”Ms*** will not receive any further
solicitations, mailings, invoices, or statements from us againWe trust that these actions bring this matter to a close
And we apologize to Ms*** for any inconvenience we may have caused her.Thank you for bringing this matter to our attention and
allowing us the opportunity to resolve the issue with your officeIf you have
any further questions, please do not hesitate to contact me directly.Sincerely,*** ***, Customer Service SupervisorBaker’s Best Health Products###-###-####
Dear Revdex.com: ? This is letter is in response to the complaint that was forwarded to our company on behalf of *** ***, *** *** *** *** *** ** *** ? Please be advised that we received a Free Trial Invitation from Ms*** for our Intensive Night Repair Therapy Cream on
or about June 27, Per her request, we shipped her the Intensive Night Repair Therapy Cream on or about July 5, 2017, along with an invoice for the CreamMs*** received the Cream and states that she return it (although we have not received it back) and this is the subject of Ms***’s complaint? Customer satisfaction is our number one goal so when Ms*** contacted our company on December 20, 2017, we cleared Ms***’s account so it now show a $balance, removed her name and address from our mailing list, and flagged Ms***’s account as “Do not promote”Ms*** will not receive any further solicitations, mailings, invoices, product,or statements from us again ? We trust that these actions bring this matter to a closeAnd we apologize to Ms*** and Ms*** for any inconvenience we may have caused them? Thank you for bringing this matter to our attention and allowing us the opportunity to resolve the issuesIf you have any further questions or comments, please do not hesitate to contact me directly? Sincerely, ? *** ***, Customer Service Manager Baker’s Best Health Products
[A default letter is provided here which indicates your acceptance of the business's response.? If you wish, you may update it before sending it
Revdex.com:
I have reviewed the? response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me.? I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
? ? August 10, ? *** *** Revdex.com of Detroit & Eastern Michigan *** *** *** *** *** *** *** MI 48076-? Re: Complaint # *** ??" ** *** ? Dear Ms***: ? This letter is in response to the complaint forwarded to our company on
behalf of ** ***, ** *** *** ***, NJ ? Please be advised that we received an Exclusive Invitation from Ms*** for our Age Spot & Skin Brightening Cream or about May 10, Per her request, we shipped her the Age Spot & Skin Brightening Cream on or about May 27, 2016, along with an invoice for the CreamMs*** states that she returned the Cream (although we never received it back), and this is the subject of her complaint ? Customer satisfaction is our number one goalSo upon receipt of Ms***’s complaint, we cleared her account so it now show a $balance, removed her name and address from our mailing list, and flagged Ms***’s account as “Do not promote”Ms*** will not receive any further solicitations, mailings, invoices, or statements from us agai** ? We trust that these actions bring this matter to a closeAnd we apologize to Ms*** for any inconvenience we may have caused her? Thank you for bringing this matter to our attention and allowing us the opportunity to resolve the issues with your officeIf you have any further questions, please do not hesitate to contact me directly? Sincerely, ? ? ? *** *** Customer Service Supervisor Baker’s Best Health Products ###-###-####
March 4, ? *** *** Revdex.com of Detroit & Eastern Michigan *** *** *** *** Ste***, MI 48076-? Re: Revdex.com Case # *** ??" *** *** ? Dear Ms***: ? This letter is in response to the complaint forwarded to our company on behalf of ***
***, 1** *** ***, CA ? Ms*** has been receiving our advertisements by mail, which is the subject of her complaint ? Customer satisfaction is our number one goal, so upon receipt of Ms***’s complaint, we removed her name and address from our mailing list, and flagged Ms***’s account as “Do not promote”Ms*** will not receive any further solicitations, or mailings from us again ? We trust these actions bring this matter to a closeAnd we apologize to Ms*** for any inconvenience we may have caused her? Thank you for bringing this matter to our attention and allowing us the opportunity to resolve the issuesIf you have any further questions or comments, please do not hesitate to contact me directly? Sincerely, ? ? *** ***, Customer Service Manager American Master Products, Incd/b/a Jerry Baker ###-###-####
? June 2, ? *** *** Revdex.com of Detroit & Eastern Michigan *** *** *** *** Ste***, MI 48076-? Re: Revdex.com Case # *** ??" *** *** ? Dear Ms***: ? This letter is in response to the complaint forwarded to our company on behalf
of *** ***, P.OBox *** *** ***, FL ? Please be advised that Ms*** place an order for our Neck Firming & Tightening Cream on or about September 16, on our web-siteOur “No Obligation To Buy”, which is on the web-site, explained that if Ms*** decided to keep the Cream, she would qualify for our Smart Ship Service where she would conveniently receive a fresh supply of the Cream every other monthWe shipped and invoiced Ms*** for the Neck Firming & Tightening Cream on or about September 30, 2015, and received Ms***’s payment on or about October 27, ? Since that time, we shipped a second shipment of the Neck Firming & Tightening Cream to Ms*** on or about December 14, 2015, and included an invoice along with it.? This shipment is the order that Ms*** is receiving an invoice for and this is the subject of her complaint? Customer satisfaction is our number one goalSo upon receipt of Ms***’s complaint, we cleared her account so it now show a $balance, removed her name and address from our mailing list, and flagged Ms***’s account as “Do not promote”Ms*** will not receive any further solicitations, mailings, invoices, or statements from us againAnd a refund of $will be sent to Ms*** for the first shipment of Cream that she states she returned? We trust that these actions bring this matter to a closeAnd we apologize to Ms*** for any inconvenience we may have caused her? Thank you for bringing this matter to our attention and allowing us the opportunity to resolve the issues with your officeIf you have any further questions, please do not hesitate to contact me directly? Sincerely, ? *** *** Customer Service Manager Baker’s Best Health Products? ###-###-####