Exxon

Our Employee and a few customers that witnessed the verbal exchange between the customer and employee claim that the customer in question was out of control and rude(The customer called the employee Trailer Trash and a Dirty White B*)Also the customer came in later that night and told the late shift employee that she was going come back tomorrow and kick her A**This type of situation happens daily with people forgetting to pump there gas for some reason or anotherWhat happens is if the store is busy, the employee does not always catch the fact the gas was not pumpedThen another car pulls up, inserts there credit card, assumes the card was accepted and pumps the gas that was initially prepaidIf the employees catch the fact the gas was not pumped they void the transaction I listened to her complaints about the situation and could not refund her moneyShe then said she would contact the Revdex.comI told her to do what she had to do Sincerely, The Owner

Complaint resolved! [A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

Complaint: [redacted] I am rejecting this response because: it is completely fabricatedHe was paid for his services and it appears he does not want to resolve this complaintI know of others who have used his service and were equally as dissatisfied and I can provide written statements from them as proofTrying to move the blame to me is unacceptableBuyer beware of this business Sincerely, [redacted]

9/23/14: BMW WAS TOWED TO OUR SHOPPROBLEM: OIL WAS LEAKING ALL OVER SEPTINE BELT CAUSING THE BELT TO JUMP OFF PULLEYS AND IN PROCESS BECAME TANGLED IN PULLEYSREPAIR ACTION: CHANGED BELT AND REPAIRED OIL LEAK AT FILTER WHICH IS LOCATED ON TOP OF ENGINE, NOT UNDERNEATH LIKE IN MOST CARSUPON REPAIR, VEHICLE WAS ROAD TESTED AND CAME BACK GOOD10/24/BMW WAS TOWED OUR SHOP AGAINSEPTINE BELT WAS TANGLED AND OFF PULLEYSCAUSE OF FAILURE: TENSIONER HAD SEIZEDREPAIR ACTION: REPLACED BELT AND TENSIONERVEHICLE WAS ROAD TESTED, GAME BACK GOODCUSTOMER PICKED UP VEHICLE, PAID BILL AND LEFTFINAL RESULT: SEPTINE BELT FAILED TWICE, BUT FROM DIFFERENT AND SEPARATE CAUSESOUR SHOP REPAIRED THE OIL LEAK ON THE FIRST VISITTHIS WAS NOT THE CAUSE OF THE SECOND BELT PROBLEM, WHICH WAS DIAGNOSED AS THE TENSIONER SEIZINGTHIS WA EXPLAINED TO THE CUSTOMER BUT THEY COULD NOT SEE THE DISTINCTION [redacted]

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.] RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me. I have been given reimbursement from this company in the form of gas, and it is now resolved. Thank you for your help in this matter. Regards, [redacted]

My name is George *** from Exxon Gas station located at *** *** * *** *** ** ***, I write you to know that I have paid amount of $to"*** ***" located at 1** * *** *** ***
** *** with Phone # ***I have contacted the customer and confirm she received the money, also I CC her on this letter

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Regards,
*** ***

I am writing to you in response to the compliant filed by *** ***, ID # ***>> We have left *** *** a voicemail with our contact information as wellWe would like to resolve this matter with her as soon as possible.>> If there are any further questions you may
have, please feel free to contact me.>> Thank you,

Complaint: ***I am rejecting this response because: I should not had to purchase a belt twice within one month Regards,*** ***

Revdex.com spoke with a representative from the business who stated she had spoken with the customer directly and apologized for what had occurred, and stated she believes the customer to be satisfied at this point

Complaint: ***
I am rejecting this response because: it is completely fabricatedHe was paid for his services and it appears he does not want to resolve this complaintI know of others who have used his service and were equally as dissatisfied and I can provide written statements from
them as proofTrying to move the blame to me is unacceptableBuyer beware of this business
Sincerely,
*** ***

Business sent picture of signs of pricing difference with cash and credit

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I have been given reimbursement from this company in the form of gas, and it is now resolved. Thank you for your help in this matter.
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's...

offer.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. If the company does not perform as promised I can get back to you at: [redacted]
Regards,
[redacted]

Complaint resolved! [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to...

complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

9/23/14: BMW WAS TOWED TO OUR SHOP. PROBLEM: OIL WAS LEAKING ALL OVER SEPTINE BELT CAUSING THE BELT TO JUMP OFF PULLEYS AND IN PROCESS BECAME TANGLED IN PULLEYS. REPAIR ACTION: CHANGED BELT AND REPAIRED OIL LEAK AT FILTER WHICH IS LOCATED ON TOP OF ENGINE, NOT UNDERNEATH LIKE IN MOST CARS. UPON...

REPAIR, VEHICLE WAS ROAD TESTED AND CAME BACK GOOD. 10/24/14 BMW WAS TOWED OUR SHOP AGAIN. SEPTINE BELT WAS TANGLED AND OFF PULLEYS. CAUSE OF FAILURE: TENSIONER HAD SEIZED. REPAIR ACTION: REPLACED BELT AND TENSIONER. VEHICLE WAS ROAD TESTED, GAME BACK GOOD. CUSTOMER PICKED UP VEHICLE, PAID BILL AND LEFT. FINAL RESULT: SEPTINE BELT FAILED TWICE, BUT FROM DIFFERENT AND SEPARATE CAUSES. OUR SHOP REPAIRED THE OIL LEAK ON THE FIRST VISIT. THIS WAS NOT THE CAUSE OF THE SECOND BELT PROBLEM, WHICH WAS DIAGNOSED AS THE TENSIONER SEIZING. THIS WA EXPLAINED TO THE CUSTOMER BUT THEY COULD NOT SEE THE DISTINCTION. [redacted]

My name is George [redacted] from Exxon Gas station located at [redacted] [redacted], I write you to know that I have paid amount of $20 to"[redacted]" located at 1[redacted] [redacted] with Phone # [redacted].I have contacted the customer and confirm she received the...

money, also I CC her on this letter.

OPC Kicks shows beautiful pictures of shoes they design. I liked a pair of their [redacted] shoes. They post a picture of them like they are perfect and by no means looks like that.
They look like a 12 year old made them. They also promise that if you are not satisfied with your purchase they will give you double your money back.
These shoes by no means are worth $150. I spoke with a couple of different people, instant messages OPC Kicks which came with negative response and emailed Peter [redacted] who is the owner of the company.
Peter didn't even have the curtesy to respond.
It was the biggest waste of money I have ever spent and I throughly disgusted with not only their product but their customer service as well.

Our Employee and a few customers that witnessed the verbal exchange between the customer and
employee claim that the customer in question was out of control and rude. (The customer called the
employee Trailer Trash and a Dirty White Bi[redacted]). Also the customer came in...

later that night and told the
late shift employee that she was going come back tomorrow and kick her A**. This type of situation
happens daily with people forgetting to pump there gas for some reason or another. What happens is if
the store is busy, the employee does not always catch the fact the gas was not pumped. Then another
car pulls up, inserts there credit card, assumes the card was accepted and pumps the gas that was
initially prepaid. If the employees catch the fact the gas was not pumped they void the transaction.
I listened to her complaints about the situation and could not refund her money. She then said she
would contact the Revdex.com. I told her to do what she had to do.
Sincerely,
The Owner

Complaint resolved! [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find...

that this resolution is satisfactory to me. 
Regards,
[redacted]