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EZ Book Recycle

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EZ Book Recycle Reviews (26)

Initial Business Response / [redacted] (1000, 5, 2014/12/15) */ please email us at [redacted] with the correct email address for you [redacted] account so your order can be paid Initial Consumer Rebuttal / [redacted] (3000, 7, 2014/12/17) */ (The consumer indicated he/she DID NOT accept the response from the business.) I no longer have a [redacted] accountcan another form of payment be rendered to me? Final Business Response / [redacted] (4000, 9, 2014/12/18) */ yes we can also send you a check payment since you no longer have a [redacted] account, please email us and provide the correct name and address so we may send out the check payment

***Initial Business Response [redacted] Your item will be sent back to you at no cost ***Final Consumer Response [redacted] (The consumer indicated he/she ACCEPTED the response from the business.) I am absolutely fine with this solution as long as this promise to return the book is kept

Payment was sent via [redacted] to the email address: [redacted] @yahoo.com on 10/

Initial Business Response / [redacted] (1000, 5, 2015/09/05) */ item was returned to customer, customer should read website rules before sending items in, we tell customers in various places that we do not accept Instructors Editions Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/09/08) */ (The consumer indicated he/she DID NOT accept the response from the business.) They can send it back, but it's not an instructors edition, so unless they aren't using the same book I sent in, I'm not sure the issueI will accept the response once I see what they return home to meThis was a student edition and I have the receipt from where I bought to prove that, if the book ISBN number doesn't Final Business Response / [redacted] (4000, 9, 2015/09/09) */ As I have already stated in previous emails the item in question has been sent back to the customer

Revdex.com: I have reviewed the response made by the business in reference to complaint ID 12097034, and find that this resolution is satisfactory to me Sincerely, William [redacted]

We are very sorry about the poor way your order was handledWe could not accept the item because the item had traits that are consistent with counterfeit books - that does not mean the book IS counterfeit - it just means we can not be sure - if you bought it from a reputable source such as a college bookstore it more than likely a legitimate copyThe item is being shipped back to you at no cost - here is a link to tracking: http://webtrack[redacted] .com/?trackingnumber= [redacted] We understand how frustrating this experience must have been and we will submit payment for this item

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