Fair Oaks Motors, Inc

Mr.. [redacted],
 
 
If there is a time you can stop by with your vehicle.  I will do what I can do to assist you with your issues regarding the fluids.   10 months after the purchase date although I will do my best.  thank you
 
Jim...

D[redacted]General Manager
[redacted]
###-###-####  ext  121

Good MorningAfter speaking with the customer on Friday we had schedule an appointment for Monday October 30th around noon.   Customer did not bring her vehicle to our Dealership.  I did not get a call or email to reschedule.  I will gladly schedule another time that is...

convenient for the customer.  Jim D[redacted]General Manager[redacted]@fairoaksmotors.com[redacted] Ext [redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed...

the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

We apologize for the situation. However, we have not been able to track down any correspondence related to this tire issue. Could the consumer please send a copy of the bill where the tires needed to be replaced because of something we did improperly and any correspondence sent to the dealership...

regarding this issue. Thank you,
Melanie F[redacted]
Vice President
Fair Oaks Motors

We have refunded the refund by wire.   Thank youJim D[redacted]General ManagerTell us why here...