Family Credit Management Services

This business was wonderful in working with me and helping me pay off my debt in an honorable and legitimate manner. I cannot stress enough-for those in need of financial assistance-how good it feels to pay off what you owe and be "free". I would recommend them highly. If you have integrity, go this route-bankruptcy is for those that cop-out (in my opinion) and this payoff plan not only reduced my interest tremendously, but allowed me to pay off bills that I would NEVER have been able to pay off on my own. I am so very grateful.

January 26, 2017   Revdex.com of Chicago & Northern Illinois, Inc. 330 N. Wabash Avenue, Suite 3120 Chicago, IL 60611   RE: Mia N. [redacted] (Client) - Revdex.com Case ID# [redacted]   To whom it may concern:   I have reviewed our former Client’s latest request.  She now has requested we refund all of the money she has paid us, she is well aware her payments went to pay her creditors and have been credited to her debt.    As we previously reported, she sent us an email stating she could not make a full payment in December.  We stopped the payment.  We emailed her to question if she could instead make a partial payment (this email was not received by her as there was a typo in the email address) and she never followed up with us in December.  She apparently did not notice her consolidation payment was not deducted from her bank account until after Christmas at which time she notified us saying she did not have the funds to make up the December payment (which, if this payment was authorized at this point, would have led to no negative marks on her credit).  We understand many of our clients struggled in making their full payment in December and that we had a typo in our email to her.  However, a quick telephone call, online chat, or email, would have resolved this (unless she did not have the funds as she alluded to in her initial email).      Now she would like us to contact each of her creditors to reverse all her previous payments and refund the money to her.  She is well aware we do not have the funds as they were paid to and applied to her outstanding balances by her creditors.  If she would like, we can make a request to her creditors to reverse previous payments, but please understand if granted, this would cause serious damage to her credit.   If further discussion is needed, please feel free to contact me at ([redacted]) [redacted] Monday through Friday 8:30 AM to 5:00 PM CST or by email at Kim.[redacted]@familycredit.org.   Sincerely,   Kim [redacted] Client Services Department Manager

I contacted this agency after finding them online via a [redacted] search. I read a few online reviews that were favorable and decided to move forward. So far I am very pleased with my experience! I was able to do everything via email, which is such a huge help for me as I simply don't have time to meet anyone in person, or spend lots of time on the phone. My rep was attentive and responsive, guiding me through the process with ease.

I had nowhere to turn, husband lost his job, I was only working part time at a pizza place and we had really high credit card debt. I tried frantically to get a loan to consolidate all my debt but because of my high balances on my cards I was unable to get approved for a loan. This was another option and we chose this. Now we pay a set payment twice a month. Yes it has hurt our credit because all our accounts had to be closed, but the payments are slowly chipping away at the balances and we have about 3 years total to be credit card and other debt free. We've been in the program since about December so less than three years from now our balance will be practically zero!!!!! Im so excited:)