FamilyTreeNow.com

Review: Web site fail to remove information after several submission attempt. Opt out policy and privacy policies not honored. The policy states that "Opt Out of Living People Records. Your privacy is important to us. If you would like your records removed from our database, please contact us and we will opt you out. Be sure to copy and paste the URL of the record you want removed so it can be expedited (search for your record, click on the detail, then copy the URL in your browser address bar and paste it in the contact form (located at www.familytreenow.com/contact)Desired Settlement: Remove all records and personal information pertaining to me from familytreenow.org web site. The URL has already been submitted several times.

Business

Response:

Person wanted to be opted out of the database. They have been opted out.

Review: When I searched my name on google, I discovered that Family Tree Now.com had listed my current and previous addresses on the internet. Included with that information, there is a listing of my family members. I did not authorized Family Tree Now. com to posted my information on the internet and I never heard of them until I saw my personal information broadcast on the internet. Please remove my personal information and my relatives information from the internet. I would like to Revdex.com to send me an email confirming that my information has been removed from the internet. Thank-you [redacted]Desired Settlement: I would like my current and previous address removed from the internet. I would also like for my relatives information removed from the internet. Please send me an email confirming that my personal information was removed from the internet.

Business

Response:

Please provide your full name and date of birth so we can remove the record you're referring to. You can also send us the link to the record you want removed.

Thank you.

Consumer

Response:

I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me. I would like to have all of my personal information removed from your website. My name is [redacted] and my date of birth is [redacted] and I live in [redacted].