Fashion to Figure

I made a purchase. Once I made the purchase, the shipping address that I input was changed to only part if it. I immediately contacted customer service and was told that nothing can be done bc the order was already in process. I explained that I input the correct shipping address but only part of it reflected by the time the whole process was done. I received an email from Jane Azer that it wasn't a system error but my error, very unprofessional. Not only were they unprofessional but part of my order was canceled but I wasn't notified to let me know if I still wanted the other items which made the outfit.

I ordered clothing items and paid through Quadpay. I didn't like the quality so I returned them MORE THAN A MONTH AGO. I called yesterday and the representative told me the item been received but its takes 10 days to process my return! Its already been 10 days and she said it will be more days. This is messed up because I am paying for its that I do not have.

Good Morning, Thank you for contacting us regarding this complaint [redacted] has been refund today in the amount of $Please see attached proof

Dear [redacted] ***,We are sorry to hear you received a defective itemPlease use the attached [redacted] label to send the item back and will we issue a full refund

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: As far as the employees and how they spoke with myWhat is the outcome of that situation? In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Dear [redacted] , Thank you for shopping with usWe apologize for any inconvenience we may have causedA refund has been issued on Please allow 3-business day for the funds to post to your accountIf you have any further questions please feel free to contact us by email ( [redacted] ) or phone ( ###-###-####)Thank you Fashion to Figure

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
The
company had only credited me one item that was in one of the two returns I had madeThe order number is ***. They had credited me only item number *** and not ***I'm sorry if this is an inconvenience for such a little amount, but I find it unacceptable for a company to ignore customers and cheat people out of their money
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
There is no return label attached
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,*** ***

Fashion to Figure
***REVISED
I ordered online my Birthday oufit to go out of town 3 weeks in advance! I was recommended to this company by a loyal customer who spoke highly of the company! The delivery was quick and fast. In which the delivery was awsome sauce! I bought a valentine's day lingerie bodysuit and sady it didn't fit! I went to check the return policy you must return within a month or so after purchase. I saw that part of the policy when I ordered it I just didnt finished reading. I didn't read deeper into ths policy and it said no returns on iteams of that nature! It still have the tag's and it came today! I don't want money refund I just wanted to exchange it. My body type is wired and I hate waste money!

The jeans were true to size! I'm plus size and I honestly ldont have a butt but I have gut! I was scared to order since I couldn't try on in store and this company is brand new two me. The jeans fit petfectly!

Please let me know if you can help me.

Fashion to Figure

I ordered online my Birthday oufit to go out of town 3 weeks in advance! I was recommended to this company by a loyal customer who spoke highly of the company! The delivery was quick and fast. In which the delivery was awsome sauce! I bought a valentine's day lingerie bodysuit and sady it didn't fit! I went to check the return policy within a month or so after purchase. I saw when I ordered it. I didn't read deeper into ths policy and it said no returns onniteams if that nature! It still have the tag's and it came today! I don't want money refund I just wanted to exchange it. My body type is wired and I hate waste money!

The jeans were true to size! I'm plus size and I honestly ldont have a butt but I have gut! I was scared to order since I couldn't try on in store and this company is brand new two me. The jeans fit petfectly!

Please let me know if you can help me.

At this time, I have been contacted
directly by Fashion to Figure regarding complaint ID ***, however my complaint has NOT been resolved because:I was contacted by personnel associated with the corporate officei was told that they were looking into ways to resolve the issue, but I have yet to receive any information regarding the method by which they hope to solve the problem
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:At this time, my complaint, ID *** regarding Fashion to Figure has been resolved
Sincerely,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
As far as the employees and how they spoke with myWhat is the outcome of that situation?
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:At this time, I have not been contacted by Fashion to Figure regarding complaint ID ***.Sincerely,*** ***

CUstomer has been refundedPlease see attached proof

Dear *** ***, Thank you for shopping with usWe apologize for any inconvenience we may have causedA refund has been issued on 9/**/Please allow 3-business day
for the funds to post to your accountIf you have any further questions please feel free to contact us by email ( ***) or phone ( ###-###-####)Thank you Fashion to Figure

Revdex.com:At this time, my complaint, ID *** regarding Fashion to Figure has been resolved
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,*** ***

A refund has been issued to customerPlease see proof

A refund has been issuedPlease allow 3-business days for the funds to post to your account

Revdex.com:At this time, I have not been contacted by Fashion to Figure regarding complaint ID [redacted].Sincerely,[redacted]