Find A Grave, Inc.

Contact Name and Title: Katrina, Find A Grave Curator Contact Email: [email protected], [email protected]   November 14, 2017   RE: [redacted] complaint-[redacted]   To Whom It May Concern,   Thank you for forwarding [redacted]’s complaint to us. We have...

carefully reviewed this request and have the following response.   As a company, we strive to serve our customers’ best interests. We apologize for any inconveniences that have occurred from this situation and appreciate the opportunity for communicating this resolution.   The memorials for [redacted] and [redacted] located on Findagrave, do not contain information that can be held under copyright. The memorial for [redacted] does not include a biography.  The memorial for [redacted] does not contain a biography.  The memorials also do not contain photographs.   This complaint has been resolved as all information that may have been plagiarized must have been removed, before we received this complaint.   On Find A Grave, any memorial can be added by any member, as long as it is not a duplicate memorial.  A member does not need to be related in order to add a memorial.   Find A Grave continues its mission to provide a collaborative community where members can contribute memorials and record burial dispositions.   If you have any questions regarding this or any other matters pertaining to Find A Grave, please do not hesitate to contact me directly at [email protected].     Sincerely, Katrina Curator Findagrave.com

Title: Jill, Executive Office Response Team Contact Phone: ###-###-#### Contact Email: [redacted]   June 28, 2016 RE: [redacted]        To Whom It May Concern,             Thank you for forwarding Mr. [redacted]’s response to us. We have carefully reviewed the information and have the following response.   We have merged Mr. [redacted]’s mother’s Find a Grave memorial with the duplicate memorial created by Ms. [redacted]. We have also made Mr. [redacted] the administrator of his mother’s memorial. He should receive an email confirmation from our Find a Grave team shortly.   We regret the frustration caused by this situation and appreciate his patience.   If you have any questions regarding this or any other matters pertaining to Ancestry, please do not hesitate to contact us at ###-###-####.   Jill Executive Response Team Ancestry