Sign in

Fire Service Corp

Sharing is caring! Have something to share about Fire Service Corp? Use RevDex to write a review
Reviews Fire Service Corp

Fire Service Corp Reviews (22)

Review: This is my 2nd Revdex.com complain against this fictitious company.

We did not ask for there assistance, neither time.

The first time after 6 months dealing with them they stopped.

They just surfaced again and sent us a statement.

Their CA State lic's are fake or expired.Desired Settlement: They need to be stopped.

They threaten TRW action.

They seem to pick on non English speaking people.

I have reported the to the Anaheim Fire Department.

Business

Response:

REGARDING: COMPLAINT NUMBER #[redacted]Dear Revdex.com, c/o [redacted],Thank you for your letter/correspondence in regards to work performed by a licensed company(invoice number [redacted]). At the time of inspection/service our technician had a signed pre-authorizationform by active manager “[redacted]” authorizing our technician to perform (90) ninety day quarterlyservice/inspections. This form clearly states what firm he represents and what services were offeredincluding the quotation at hand.On the pre-authorization form signed at the time in question it clearly states:“By signing this form you understand and agree that proper pre-authorization was given for allof the fire protection services performed by one or more Fire Service Corp. technicians at the locationidentified below. The individual signing this authorization form does so willingly and by his/hersignature agrees that he/she has the authority to sign and approve this work order/invoice for the formof which they are employed. The signature of this form confirms that Fire Service Corp. has acquiredproper authorization. You further acknowledge that Fire Service Corp. has not impersonated an officeror member of the Fire Dept., and does not in any manner what so ever wear, exhibit, or use an insignia,emblem, and deny that our technician(s) have in any way implied that this is a Fire Dept. FacilitiesInspection Lic.”#1.Fire Service Corp. has never previously serviced this firm(complete fabrication by this customer)#2. Fire Service Corp. license is current and active(complete fabrication by this customer)#3. Regulations, state of California Title #19 902.9 904 904.1 frequency of inspections(every (90) ninety days)Non Education of these regulations or not wanting to fund these safety regulations regarding employeesafety is not a reason to blame another firm.Our company in good faith will provide a (0) zero balance on invoice number 43M [redacted].Employers are responsible for researching and adhering to California state law for the safety oftheir employees, equipment and environment. This customers business is currently non-compliant in theselaws and regulations.Sincerely,Customer Service DepartmentFire Service Corp.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.This is the second time I have had a negative contact with this company. My previous complaint with them is on file with Revdex.com.They don't have the billing information correct, and again...what is the name of their Chinese speaking tech.

Regards,

Business

Response:

Thank you for your letter/correspondence in regards to work performed by a licensed company(invoice number [redacted]). At the time of inspection/service our technician had a signed pre-authorizationform by active manager "[redacted]" authorizing our technician to perform (90) ninety day quarterlyservice/inspections. This form clearly states what firm he represents and what services were offeredincluding the quotation at hand.On the pre-authorization form signed at the time in question it clearly states:"By signing this form you understand and agree that proper pre-authorization was given for allof the fire protection servkes performed by one or more Fire Service Corp. technklans at the locationldendfted below. The individual signing this authorizetion fOrm does so wUllnglv and bv hlslbpsignature agrees that he/she has the authorltv to sign and IIDorove this work order/invoke tor the fOrmof whkh thq are employed. The signature of this form conjlnns that Fire Servke Corp. has acquiredproper authorization. You further acknowledge that Fire Servke Corp. has not Impersonated an oj]lceror member of the Fire Dept, and does not in any manner what so ever wear, exhibit, or use an Insignia,emblem, and deny that our technklan(s) have In any way lmpUed that this Is a Fire Dept FacllltlesInspection Lie. "# 1.Fire Service Corp. has never previously serviced this firm(complete fabrication by tbis customer)#2. Fire Service Corp. license is cwrent and active(complete fabrication by this customer)#3. Regulations, state of California Title #19 902.9 904 904.1 frequency of inspections(every (90) ninety days)Non Education of these regulations or not wanting to fund these safety regulations regarding employeesafety is not a reason to blame another firm.Our company in good faith will provide a (0) zero balance on invoice number 43M [redacted].Employers are responsible for researching and adhering to California state law for the safety oftheir employees, equipment and environment. This customers business is cwrently non-compliant in theselaws and regulations.Sincerely,Customer Service DepartmentFire Service Corp.

Review: On August 1, 2015, I received a past due invoice from Fire Service Corp. stating that they had a service done at [redacted] on April 29, 2015. But, we had not been in that location for over 2 1/2 years. I don't know how they got my new addresses but the bill came to our new place. [redacted]. Invoices showed that a person name " [redacted]" authorized the inspection. But, we have no such person name worked for our company nor worked in the past. I asked them requesting to take out our company name from their mailing list and send me a "0" balance on the invoice. As of this dates they have not provided me with any revised invoice stating that "I DO NOT OWED THEM ANY MONEY"...because there is none! If they even ever come to our new business I will be calling the police.Desired Settlement: I am asking to take out our company name from their mailing list and send me a "0" balance on a new revised invoice because "I DO NOT OWED THEM ANY MONEY WHAT SO EVER" "CROOKS"

Business

Response:

Dear [redacted] (Revdex.com of San Diego, Orange & Imperial Counties),Thank you for your letter concerning work order number 43m 679340, dated 4/29/15. It is our responsibility in keeping our standards high and obtaining any information whether good or bad. Obtaining this information will help us to not only assisting with your concerns, but to guide us in improving our customer service skills.When our customer service department received your letter from Revdex.com, the letter from 8/19/2015 stated that the customer had not been at this location for two and a half years this concerned our firm, since we had inspected it in 4/29/15.We:• First phoned our technician, who lives in the next city over (Whittier California), and confirmed with him the accuracy of the service site and contact. The technician who no longer is with our firm verified all the work to be accurate.• Second, we dispatched a technician to the site location ([redacted]) to try to determine any information that might resolve or explain the issue. The technician arriving [redacted] found that the unit #7 was vacant. The technician noticed on the front of the building lessor (Pacific) who is the management company and their phone number [redacted]. The technician telephoned Pacific and the gentleman answered the phone and identified himself as [redacted] the agent of the location of Lessor (Pacific). The technician inquired of [redacted] concerning Platinum Trends and asked if they were located at [redacted] replied; “No this firm had moved approximately 90 days ago” (May or June of 2015). The technician asked [redacted], “Are your sure”? [redacted] replied; “Yes”. The technician further inquired of [redacted] if he could tell him the new address? [redacted] responded; “No, you will need to Google the address”.• Third, the technician Googled the name “Platinum Auto Trims” and came up with the address [redacted]. The technician drove to the address arriving at the site location he noticed a man of Asian descent at the role-up warehouse door. The technician inquired of the gentlemen about how long they had been at this location and the gentlemen replied with; “approximately 5 years”.• Fourth, the technician then telephoned Platinum Auto Trends phone number (the [redacted]e phone number that was on our work order back in 4/29/15). A female by the name of [redacted] (spelling may be incorrect) answered the telephone and identified herself. The technician informed [redacted] / [redacted] that our firm had performed inspection in 8940[redacted]. that identified herself as the manager. The technician asked [redacted] / [redacted] if he could speak with her since he had dealt with her at the other location. [redacted] / [redacted] said she was no longer with the firm and no other information could be given. The technician thanked her for her time and turned his report into our customer service department.While frequent thorough inspection of site conditions in every facility is prudent and REQUIRED by the state of California code regulation, many facilities opt to not budget these inspection and maintenance is often deferred. This improper deferred maintenance has led to severe injuries creating lawsuits that could have been easily avoided. When the general public is using a building it is of the utmost importance that competent and trained professionals be consulted and employed to assure the ownership of the property that all systems and hardware are functioning to the highest standards that are attainable. Being “Penny wise and pound foolish” exposes many property owners to costly legal actions.In spirit of good faith from Fire Service Corp. we are willing to provide you a zero balance for your records and hope you will follow the life and safety regulations of the state of California.Sincerely, Customer Service Department Fire Service Corp.

Check fields!

Write a review of Fire Service Corp

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Fire Service Corp Rating

Overall satisfaction rating

Description: Contractors - General, Electricians, Plumbers

Address: PO Box 25671, Anaheim, California, United States, 92825

Phone:

Show more...

Web:

This website was reported to be associated with Fire Service Corp.



Add contact information for Fire Service Corp

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated