First Access Card

I report my card as stolen
I report my card as stolen and was told that I would get a credit and I have not received the credit

I cancelled a credit card which was never received by me and asked for my $** processing fee backThey told me it would take - daysNot received
I purchased a credit card with an $** processing fee I paid the fee but never received a credit card from them After over phone calls, they never fixed my address properly in their computers and I was forced to cancel my card based on the lack of proper response to my personal complaints I asked them to redeposit my $** fee to my debit card, which when I paid they took immediately from my account, but when I asked for redeposit they told me - business days When I called after the day deadline, they changed their story and told me it would take up to days for them to refund my money I told them this was unacceptable based that any refund back from a debit card takes at most business days

Lying about posting which left me in a bind
I was told to have a payment made by 2:cst and they told me the credit would post I made a payment at noon they told me they didn't get until 3:i had my receipt and reference number when I made the payment they told me it was nothing they could be even though I did what I was supposed to they left me in a financial bind

my account has been closed since *** and this company have been charging late fee and interest rates making my balance extremely high
the company is charging late fees and interest rates on closed account for months

Poor customer service, they dont respond to emails, they also are violating the cardholder agreement
I have contacted regarding both my cc accounts with First Access *** and ***, I have emailed and telephone them to let them know that they are not reporting my payments to TRANSUNION, they are behind on my credit report months, ALL PAYMENTS have been made on time thru ***, the last update to my credit report shows the last payment made in *** and my other card ***, they have failed to report my payments and this has hurt my credit score considerably They know how to charge outrageous annual fee and monthly service fee, however they fail to comply in reporting my payments

Fraudulent charge on my credit card and now the credit card company doesn't want to do anything and I've done everything they have asked
I had a fraudulent charge on my credit card back in *** As soon as I got my statement and noticed it I called the credit card company and had a new card issued and file a dispute I was told they would send me paperwork via USPS mail J J waited and waited nothing came, called again to find out how much longer it would be for the paperwork They said they sent it out again I received an affidavit to fill out and get notarized I did that and sent it back I received a letter today stating because the credit card company took too long they can't assist with the dispute I'm asking to have the dispute resolved and people addressed within the company that didn't do their job We are talking almost $*** on a fraudulent transaction

I was approved for this card *** and have paid the *** processing feeI have never received any cards and now they are sending me a bill
They are billing me for a card I don't have and when calling customer service they apologize and claim they are sending another card and nothingI feel like that just took my $*** and ran with it

Frau was committed on my card and they refuse to help resolve it and have actually charged me fees over it
On *** my card umber was stolen an someone attempted to use it on their *** account for $*** I realize this when I received my statement on *** as I never use the card I called first access an they told me they would not dispute the charge and that I had to call *** and get them to figure it out I called *** and they found the account that had stolen my number, flagged it and issued a refund to my card A couple of weeks later I get a new statement from First Access that shows I still owe the $*** fraud charge and that they have added a late fee of $*** I call again and they explain that *** didn't issue a refund and that it would have gone through even though they changed my card number And that I needed to pay the fraudulent charges along with their fee that they knew was o fraud charges or they would report me to the credit bureaus I call ***

Seeking refund or misleading credit card
On *** I applied for a first access credit cardWas approved for $***, but had to pa an $*** feeOnce I did that I got an e-mail stating there was going to be an intitial $*** added on for membershipI called immediatly and told them I did NOT want itThey informed me that I could get my money backThis company is not good you cannot ge a real person on the phone

I paid an $** activation fee on *** to activate a $*** credit limit for account #***No credit issued
I paid an $** activation fee on *** to activate a $*** credit limit for account #***The balance on this account is still reflecting $limitAt this time, I am demanding a refund of the $** to the account it was drawn on immediatelyI have tried contacting by phone on numerous occasions with no successI emailed the customer service address provided on the webpage and still no response

I PAID *** TO THEM THRU *** #***
CONTROL # *** ON *** AT 10:04AM THEY STILL HAVE NOT PICKED IT UP
ACCOUNT NUMBER (***)
I HAVE TALK TO *** SHE IS A SUPERVICER
I TALK TO HER ON *** *** *** STILL NO MONEY ON MY CARDTHE STORE MGR OF *** CALLED *** MGR TOLD THE MGR THE CARD HAS NOT PUT UP THE MONEY AT ALL

The problem I'm having is that I been charged a late fee on my account when the payment is not late
I have been charged late fee on my account since *** when the payment wasn't late and or when the agent tell me what is needed on the accountI have call in several time to get my late fee waived and discuss why it keep happening.I understand this card is given to people with bad credit, but I do understand how I been charged I know this has been reported to the credit bureau and I need it to be corrected as well cause it was incorrect

I reported my creadit card lost on ***, to first access creadit card company And was told I would receive my new card within bussiness days, since then I have paid my bill through they phone service, I never been late and another payment is almost due , and I still haven't got my new card, I cant access my account or aanything, my new bill will have intrest charges, that I would like to pay before the billing due date.my intrest rates is ***%

I've been paying First Access $** monthly until account is brought current This is part of First Access program They still charge me late fees
I've been paying First Access $** monthly until account is brought current This is part of First Access program They still charge me late fees They were supposed to stop charging late fees Every month for past months I've made the $** payment Each payment was posted before the *** due date Yet, First Access still charges me a late fee of $** They continue to make it impossible to get the $*** past due amount wiped out For example, when I pay $**, that take amount down to me owing $** The next month, with the little $* to $* monthly interest charge, I should owe no more than $** Then when I make another $** payment, I should owe $** With their interest fee, that should make it around $**, so in month three, the $** payment should've put me at $** past due Not $*** like they keep saying I owe even after paying the

Company is drafting more than I set up on auto pay and not providing notice
I set up auto pay for $** monthlySince ***, they have stayed more than $**, raised to cancel the auto pay and removed my access to cancel the auto payLast payment went thru *** for ***My balance is only $*

first access needs to change there procedure about applying refunds and retrain some of there reps when a customer is really in need of their help
we normally use our card just for rental car purposes/ *** we rented from *** and returned the car *** billed us 2x for the amount of *** after speaking to *** they attempted to resolved the issue and we called first access *** about the over charge and *** advised first access they was trying to clear this up as soon as possible and we were told at the time even by them releasing the hold it would still take first access business days for the hold to fall off still then we asked the rep to spk with a supervisor and the supervisor then advise she will send a expedited form for them to find to faxed info but it can still take 3-business days..on *** I called the card company still nothing *** still say they trying to locate it..I sent email to *** corporate and got a call back with a very

Cardholder will not return my processing fee after saying they would
Applied for this card and paid the processing feeReceived my card in the mail and soon after a bill with a balance dueI decided this card was not for me due to the high feesCalled the company to ask that my account be cancelled and my processing fee returnedThey approved it and I never heard anything or was sent anything from them to confirm thisCalled again to get my fee returned as I had not used the card or paid anything on it (per their agreement to get a refund)I am still waiting for this fee to be returned per the agreement

inquires for credit card on my credit report that was not requested by me and needs to be removed asap
I spoke to a rep on *** and advised I have to inquires on my credit report for a credit card that I NEVER submittedThe rep advised me to send in a letter and fax it in stating I never requested or apply for these cardshe also gave me the application # which is #*** and #*** so I did exactly what I was toldI called back on *** and was told by a rep that is was closed I asked to speak to supervisor because they never contacted the credit bureau to have it removed after waiting on hold for min phone hung up ..I called back requested for a supervisor on hold for min phone hung upthis company is very *** VERY AND IF SOMEONE ELSE APPLIED FOR SOMETHING IN MY NAME I WANT IT REMOVED AND REMOVED ASAP THEY NEED TO CONTACT THE CREDIT BUREAU SOON AS THEY CLOSED IT IN THEIR FILE ...I WANT THESE INQUIRES OF!NEXT STEP I WILL BE CONTACT MY ATTORNEY

paid processing fee and no card since ***
went online was approved for a card they said they mailed it and nothing came from *** to *** they claimed they mailed out a second card still nothing got my first online statement and no card how can an online statement be sent out with no card they then tell you *** to have it over nighted they billed me *** and said on *** you will have your card still nothing so for annual fee of *** plus *** for over night fee *** processing fee this company is doing nothing but stealing ppl moeny and not giving you what they promised

they have already taken a bunch of money from me, and now they want me to fork over more when they did not do what they promised to do
They charged me the $*** processing fee, then attached the $*** to my account, which I paid almost immediatelythey sent me a confirmation email,the funds were taken from my account, yet they would not post it to reflect on my available creditWhen I tried to email themI got a reply that they could not send sensitive information over email(which I totally understand)it also told me to log in to my accountThere was no message there, or any kind of support.I did inquire about how I could go about closing my account if I couldn't get support or payments creditedThey closed my account suddenly, and then claimed I requested itNow they want me to pay the entire annual fee(the account was open 2-weeks) and they are threatening to report me to the credit bureaus