First Class Herbalist Relief Reviews (%countItem)
First Class Herbalist Relief Rating
Address: PO Box 4747, Norcross, Georgia, United States, 30091-4747
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On 7/15/2020 we recieved a package from First Class Pro Diet Order XXXXXX
We never order this and we believe this is a scam and felony to charge us.
We received a package on 7/15/2020 from First Class Pro Diet PO Box 4747 Norcross GA. to *** drive, *** nc XXXXX Per ticket enclosed The order number is XXXXXX order date was 7/10/2020 and ship date was 7/12/2020. user ID on ticket ***@scsinconline.com. WE DID NOT ORDER nor do we know this company. This is fraud and felony if they charge any of our cards.
My husband also informed me they had sent the day before 7/14/2020 another package with CBC oil
Should I make a report with the FBI? This was sent via US MAIL. I will be sending this back to the company via UPS with a tracker on this.
I tried to call with the number online, no answer only loud noise
Thank you
Donna
1) Order information/who/when and what was the email address it came from or phone number 2) No charges on any of our accounts. Possible criminal charges to be filed against them.
They keep emailing me , even after I block their email address....
They are harassing seniors with lies of a product that does nothing.
It's a scam!!! The number is disconnected! You cant contact anyone! I have paid over $200 and dissatisfied doesn't begin to explain this experience!!! I am disgusted!!!
I checked today my banking statement and found I was billed and taken out of my account from *** $89.85 and from *** $89.91
On 05/19/2020 I checked my account to make payments and I had been taken out of account from *** $89.95 AND FROM *** $89.91. I don't know who these companies are and what they sell. I want my money back! I started to look for these companies and it went directly to Revdex.com. I guess this is a scam but I have never seen these names and never have asked for their product. I live on my social security check only.
restitution of money $179.86 and for these people or company to take me off their list because I don't know who they are or what they sell. I can't call them since they don't have a phone or any kind of communication.
I returned all by 1 product bc It's opened. I want a refund bc they charged over $100 for it. They said I can get 20% back . Rude and unreasonable.
I was charged $220 for products that when I ordered were $40. I called and said I can't afford this and mailed them all back except 1 bc we opened it. I got the refund. I was then charged $109.97 for it. It doesn't work. I'm not satisfied w it. I called and they only will give me a 20% refund. They said to return it. I need my money back. They kept charging me By the month for subscriptions I did t want. There was nothing in their site that said I had to call and cancel subscriptions. They were rude and did t care to help or understand. I'm not satisfied with them or their business practices. I need more than 20% back of 109.97. This is a very small bottle for this price. I ordered it for $7.95 and then was charged over $100 for it. They said they will charge me monthly. I'm not satisfied at all with them or their products. Bad business !
I need my money back for this.
I was billed for a product after ordering a trial promotion. There was no clear indication at time of purchase there would be additional charges.
I ordered a trial product for a reduced cost. I was then billed weeks later $89.95 USD. I contacted company and the following quote was their response. "The $89.95 charge is for the trial product (CBD Pain Rub) since you've exceeded & missed to cancel your trial subscription on time. As per Terms & Conditions, you're supposed to give us a feedback or cancel to avoid getting charged $89.95 for the product that you received." This was not clearly indicated on the website. I did not even want the pain cream, only the trial size oil. However when I tried to checkout it kept popping up "CLICK HERE" which added the pain cream with no indication of a charge beyond what was billed at the time of purchase. I feel this is a deceptive business practice.
A paper check issued to me in the amount of $89.95 and corrective action against the company to force them to clearly indicate the terms of service prior to checkout.
This company repeatedly tried charging my credit card for charges I didn't authorize.
I was charged $68.94 from GreatSkinOnline on Nov. 26th. I have never ordered from them.
I don't have any model numbers or anything. I never ordered from GreatSkinOnline and I've never received an item.
I would like $68.94 put back into my account. I will be calling my bank to try and cut this company off.
they keep sending me a CBD product that I never ordered .
I signed up on Facebook for a free sample. I began receiving a recurring order of Cbd oil and cbd gel caps. I emailed back 4 months ago and every month since to cancel this.Payment is taken from check card 3070 in the amount of $94.97 .
please refund the recurring charge of $94.97 over the last 4 months. Discontinue sending any further product.
Healthy Nature will not stop sending me monthly bottles of CBD oil. I have asked them to stop and they will not stop.
Unwanted CBD Oil
No further deliverys
Per ad the product was FREE & pay shipping ONLY! Credit card hit twice. I just want my Refund for $94.97. Intestinal & abdomen PAIN severe.
09/14/19 Per ad the CBD product was FREE & pay shipping ONLY! Credit card hit twice. I just want my Refund for $94.97. Intestinal & abdomen PAIN severe. Ordered online from Healthy Nature Lifestyle. Credit Card company can't or won't help.
Refund to my Credit Card for the amount of $94.97
Was advertised as samples for $4.98.I received the samples. Then I was billed $94+ for a subscription I never signed up for
When I called she said I was on a medically set up because I didn't call to cancel. There was no explanation in the ad for that. And the sample product doesn't even work. It's CBD oil that has no effect. Other oil I bought I bought from other places good did work. I am disputing the extra amount I was charged
Refund of the 94 dollars I did not agree to.plus it says it's for a subscription and I have not received anything else just the two little items from the samples
Lack of website to return product or cancel service
I purchased CBD tincture 300 mg as a 14 day trial. I did not care for the taste and wished to return the product. However, there was no receipt in the package for the product, no phone number and I could not find a website. I have since been sent another bottle and charged the full amount on my card. I would like to return both bottles XXXXX *** St. Suite *** Odessa, Florida XXXXX and end this subscription. I have never dealt with a company with such poor communication and customer service.
A refund of all charges and no further communication with this company.
Purchased cbd capsules& oil under pretense it was was be sentries try items for cost of shipping Received charge account bill and was charged for .
Was charged On charge card 7/22/19 $4.99 as "greatskinonline.com charge 7/22/19 $4.49charge"buyamazingserums.com waschargedd.8/0219 /$94.97for"face cream charged 8/10/19 for facecream m$91.92 charged "face cream 8/31/19 $94.97T There were 3 phone #s listed for each charge
Offered 35% refund then 50% refund gave me website that was to be website I originally saw. Tried Togo on website didn't exist. Told them I had only received bottle of 30 cbd capsules and small bottle of cbd oil go a total of $291.34 said was also charged for shipment didn't receive
Refund to charge account for 8/02/19 $94.97 Refund to charge 8/10/19 for $91.92 Refund to charge 8/32/19 for $94.97
Dear Sir or Ma'am,
This response is in regard to:
Complaint: XXXXXXXX
Thank you for your notification in regards to ***. We value our customers and believe firmly in providing them excellent customer support.
We have searched our database and were unable to find an account for *** with the information she has provided. Additionally, the terms she disclosed are quite different from our own.
As is stated on our website, we offer a 14 day trial of our product CBD OIL/HEMP CREAM. The customer need only pay $4.95/$4.87 for shipping and handling for a full month's supply that they may evaluate within a 14 day period. If we do not receive notification from the customer within this 14 day period that they wish to cancel, they will be billed at a price of $94.67/$92.67 and enrolled in our monthly auto-shipment program.
There are many other companies who sell CBD products. Additionally, we have no record of contact with *** with the phone number or email she provided.
Thank you for the opportunity to address this matter.
Sincerely and respectfully,
Customer Support Team
Failed to issue refund. Charged my account, again, 2.5 months later for $96.42. Now claims my refund went through and did not charge me again. Account
My a count is closed as od july 2019 but I WAS CHARGED, AGAIN. ON SEPTEMBER 15, 2019. THEY DENY MAKING CHARGE.
Refund or reverse the charges both new and the refund from july 2019.
Dear Sir or Ma'am,
This response is in regard to:
Complaint (#) - XXXXXXXX
Thank you for your notification in regards to ***. We value our customers and believe firmly in providing them with excellent customer support.
As is stated on our website, we offer a 14 day trial of our products Pro Naturals / Pro Naturals Cream. The customer need only pay $4.95 and $4.95 for shipping and handling for a full month's supply that they may evaluate within the 14 day period. If we do not receive notification from the customer within their 14 day period that they wish to cancel, they will be billed at a price of $94.67 and $92.67 and enrolled in our monthly auto shipment program. The terms and conditions are posted in accessible and clear view of our customers before placing their order.
The charges on her account are: $4.95, $4.95 & $92.67
However, we do not want our customers unhappy or dissatisfied in anyway. We are happy to inform you that we have processed full refunds on all charges in *** account with us and cancelled any future shipments or billings.
The refunded amounts are: $46.33 Trans-ID: XXXXXXXXXX on 9/19/19 and $4.95 Trans-ID: XXXXXXXXXX on 9/19/19 the funds will be credited back to the payment method at time of purchase. The refunds will reflect back into the associated account within 3-5 business days or longer depending on the speed of the processing bank. Please note, the credits stated above may reflect in individual amounts on *** bank statement.
Also, please be advised that the following amounts $46.34 and $4.95 will be refunded thru check as we have encountered a system glitch and we are not able to issue the refund electronically. Please expected the check refund in 7-10 business days.
Thank you for the opportunity to address this matter.
Sincerely and respectfully,
Cho L.
Customer Support Team
I am being billed for items that I did not order.
I ordered a free sample of cbd oil on 07/15/2019 and authorized a shipping charge of $4.95. On 07/30/2019 my credit card was charged $94.67 by HARMONY*IHEALTHYNATRLS. Then on 08/14/2019 my credit card was charged $94.67 by INTENSEPURESKINCREAM.C. On 08/15/2019 I sent an email asking them to take me off of their account list and refund the charges that I did not authorize. On 08/16/2019 my credit card was credited $47.33 by INTENSEPURESKINCREAM.C. I want all unauthorized charges to be refunded.
I want all unauthorized charges to be refunded and I want to be removed from their account list.
Dear Sir or Ma'am,
This response is in regard to:
Complaint # - XXXXXXXX
Thank you for your notification in regards to ***. We value our customers and believe firmly in providing them excellent customer support.
As is stated on our website, we offer a 14 day trial of our product Pro Naturals CBD The customer need only pay $4.95for shipping and handling for a full month's supply that they may evaluate within the 14 day period. If we do not receive notification from the customer within their 14 day period that they wish to cancel, they will be billed at a price of $94.67 and enrolled in our monthly auto shipment program. The terms and conditions are posted in accessible and clear view of our customers before placing their order.
However, we do not want our customers unhappy or dissatisfied in anyway. We are happy to inform you that we have processed full refunds on all charges in ***'s account with us and cancelled any future shipments or billings.
The refunded amounts are: $4.95, $94.67, $47.33 $47.34. The funds will be credited back to the payment method at time of purchase. The refunds will reflect back into the associated account within 3-5 business days or longer depending on the speed of the processing bank. Please note, the credits stated above may reflect in individual amounts on ***'s bank statement.
Thank you for the opportunity to address this matter.
Sincerely and respectfully,
Pro Naturals CBD Customer Support Team
(The consumer indicated he/she DID NOT accept the response from the business.)
I appreciate the refunded charges, however, on 09/13/2019 my credit card was charged $92.28 by WWW.BOOSTERTONE.COM. If this is affiliated with the same company I would like this amount refunded also.
I found out that WWW.BOOSTERTONE.COM is not affiliated with this company. I am satisfied with the refunded charges and my complaint has been resolved. Thank you
Received Pro Naturals CBD oil and cream. Charged $4.95 for each. Today charges appeared on my card for $94 and $92. I did not authorize these charge
My card was charged $94.67 and $92.67, charges I did not authorize. I've had to cancel my card because of these charges which now makes it complicated to process my normal bills. I called Pro Naturals and was told that the fine print stated these charged would be made after 14 days. This morning before 9:00 AM on the 15th day the charges appeared on my card. My bank called me immediately. I suspect they may be familiar with this business. I let them know that I'm scraping by on Social Security and that I simply don't and won't be able to pay any of these charges unless I default on my rent, car payment, etc, which I would never agree to do. I didn't mention, though should have, that I've been sick the past few weeks (I have medical records to verify this). I only opened the package for the first time yesterday. I was told on the phone that the best they could do was reduce the charges by 25%. I was very disappointed, but didn't know what else to say. I then did some research through the Revdex.com and found the following entry from Pro Naturals CBD in response to another person's complaint:
"Dear Sir or Ma'am,
This response is in regard to:
Complaint # - XXXXXXXX
Thank you for taking the time to communicate to us about not receiving a response for the Case #: XXXXXXXX. We have every desire to address our customer needs and provide the best resolution available to resolve the issue as soon as possible.
As is stated on our website, we offer a 14 day trial of our products Pro Naturals CBD. The customer need only pay $4.95 for shipping and handling for a full month's supply that they may evaluate within the 14 day period. If we do not receive notification from the customer within their 14 day period that they wish to cancel, they will be billed at a price of $94.67 and enrolled in our monthly auto shipment program. The terms and conditions are posted in accessible and clear view of our customers before placing their order.
However, we do not want our customers unhappy or dissatisfied in anyway. We are happy to inform you that we have processed full refunds on all charges in *** account with us and cancelled any future shipments or billings.
The refunded amounts are: $4.95, $94.67 and $94.67. Also the other charge of $4.95 was voided on 21st of June 2019. The funds will be credited back to the payment method at time of purchase. The refunds will reflect back into the associated account within 3-5 business days or longer depending on the speed of the processing bank. Please note, the credits stated above may reflect in individual amounts on ***'s bank statement.
Please accept our sincerest apology for any trouble or inconvenience we have caused you.
Thank you for the opportunity to address this matter.
Sincerely and respectfully,
Pro Naturals CBD Customer Support Team"
Refund in full of the charges to my credit card.
Dear Sir or Ma'am,
This response is in regard to:
Complaint # - XXXXXXXX
Thank you for your notification in regards to ***. We value our customers and believe firmly in providing them excellent customer support.
As is stated on our website, we offer a 14 day trial of our products Pro Naturals CBD/Pro Naturals Cream. The customer need only pay $4.95 and $4.95 for shipping and handling for a full month's supply that they may evaluate within the 14 day period. If we do not receive notification from the customer within their 14 day period that they wish to cancel, they will be billed at a price of $94.67 for th Pro Naturals CBD and $92.67 for the Pro Naturals Cream and enrolled in our monthly auto shipment program. The terms and conditions are posted in accessible and clear view of our customers before placing their order.
However, we do not want our customers unhappy or dissatisfied in anyway. We are happy to inform you that we have processed full refunds on all charges in ***'s account with us and cancelled any future shipments or billings.
The refunded amounts are: $4.95, $4.95, $23.16, $69.51, $23.66, $71.01 The funds will be credited back to the payment method at time of purchase. The refunds will reflect back into the associated account within 3-5 business days or longer depending on the speed of the processing bank. Please note, the credits stated above may reflect in individual amounts on ***'s bank statement.
Thank you for the opportunity to address this matter.
Sincerely and respectfully,
Pro Naturals CBD Customer Support Team
I haven't heard back from the company, but all charges have been refunded into my bank account Thank you Revdex.com for your assistance.
They sent me an unsolicited email for a trial of the product.
Today August 29, 2019 I received an email thanking me for trialing a product I didn't ask for
I did not request and I don't want to trial any product by CBD naturals.
Dear Sir or Ma'am,
This response is in regard to:
Complaint # - XXXXXXXX
Thank you for your notification in regards to ***. We value our customers and believe firmly in providing them excellent customer support.
We have searched our database and were unable to find an account for *** with the information she has provided. Additionally, the terms she disclosed are quite different from our own.
As is stated on our website, we offer a 14 of our product Pro Naturals CBD. The customer need only pay $4.95 for shipping and handling for a full month's supply that they may evaluate within a 14 day period. If we do not receive notification from the customer within this 14 day period that they wish to cancel, they will be billed at a price of $94.67 and enrolled in our monthly auto shipment program.
There are many other companies who sell Pro Naturals CBD. Additionally, we have no record of contact with *** with the phone number or email she provided.
Thank you for the opportunity to address this matter.
Respectfully,
Pro Naturals CBD Customer Support Team
(The consumer indicated he/she ACCEPTED the response from the business.)
As long as I am not showing as having an account I am fine
product from this address is being sent to me without ordering and I am being billed without authorization on multiple occassions.
I am receiving products that I havent ordered and I am having my debit card used without authorization.
I would prefer refunds for all billing to my debit account , i would also request that my account be closed with this company. I made several attempts to contact company and was unable to contact them.
I was finally able to locate a number for the business and my account has been closed. I have also been notified by email that I will be refunded for the orders that have been sent.
I cancelled a scam order- was told to return the items. I called customer service who said I didn't have to return items. I don't want $200. charge.
I did a survey supposedly for Amazon to get free $100.00. Dumb, I know. I picked one product worth $100.00 and was only charged shipping. I was also charged shipping for another product that I did not choose. 4.95 came out of my checking account @ Bank of America on a visa card. twice. Yes I verified the charge for the bank, who texted me right away. Dumb me, I had an out but didn't use it. After recieving package I Called customer service after reading complaints of this company on Revdex.com site. I called customer service and cancelled the "auto ship" product order, which I was never told about. The recording said I had to return the items before 14 days.I called back to find out an address for the company as there was only a P.O.Box #. A live person insisted I don't have to return the products. I don't want to take any chances and get charged $200.00, or more, as others have been charged. purchase date-08/18/2019delivery date-08/23/2019 order #XXXXXXX and #XXXXXXX. Was sent a cancellation (RMA) ?-XXXXXXX and RMA # XXXXXXXXXXXXXXXXX. And RMA #XXXXXXXXXXXXXXXXX I have no idea what those numbers-RMA-are. If I find an address I will put those numbers on the package.
I just want to make sure that when I send these products back to the company, that the cancellation is valid and I have no further charges from this horrible company. Also, I have no address for this company, because the customer service refused to give me one. So I will attempt to return these items to whatever address I can find, with the RMA numbers I was given. Can the Revdex.com assure me that the cancellation is valid? Can they give a return address for this company? P.O. Box 4747 Norcross, GA 30091 Pro Naturals. Will others be warned of this false advertising scam for products that have nothing in the ingredients that is advertised ?
Dear Sir or Ma'am,
This response is in regard to:
Complaint # - XXXXXXXX
Thank you for your notification in regards to ***. We value our customers and believe firmly in providing them excellent customer support.
As is stated on our website, we offer a 14 day trial of our products Pro Naturals CBD/Pro Naturals Cream. The customer only needs to pay $4.95 each for shipping and handling for a full month's supply that they may evaluate within the 14 day period. If we do not receive notification from the customer within their 14 day period that they wish to cancel, they will be billed at a price of $94.67 for the Pro Naturals CBD and $92.67 for the Pro Naturls Cream and enrolled in our monthly auto shipment program. The terms and conditions are posted in accessible and clear view of our customers before placing their order.
However, we do not want our customers unhappy or dissatisfied in any way. We are happy to inform you that we have processed full refunds on all charges in *** account with us and cancelled any future shipments or billings.
The refunded amounts are: $4.95 and $4.95 The funds will be credited back to the payment method at time of purchase. The refunds will reflect back into the associated account within 3-5 business days or longer depending on the speed of the processing bank. Please note, the credits stated above may reflect in individual amounts on ***'s bank statement.
Thank you for the opportunity to address this matter.
Sincerely and respectfully,
Pro Naturals CBD Customer Support Team