First Niagara Bank

I am writing in response to the complaint communicated to your office by our First Niagara customer, [redacted] , dated March 30, We will be in contact with [redacted] to address and resolve the concernsFirst Niagara is unable to provide specific details to your offices regarding this situation due to protecting [redacted] ’s financial informationA detailed response was mailed to [redacted] on April 10, Thank you for bringing this matter to our attention We would be very happy to answer any concerns that you or [redacted] may have I can be reached at ###-###-#### Sincerely, [redacted] Customer Relations Coordinator

I
am writing in response to the complaint communicated to your office by our First
Niagara customer, [redacted].
We
will be in contact with [redacted] to address and resolve the concerns. First
Niagara is unable to provide specific details to your offices regarding...

this
situation due to protecting [redacted]’s financial information. A detailed
response will be mailed directly to [redacted].
Thank
you for bringing this matter to our attention. 
We would be very happy to answer any questions that you or [redacted] may have.  I can be reached at
###-###-####.
Sincerely, 
Tiara
B.
Customer
Relations Coordinator
Customer
Experience  
First
Niagara Bank, N.A.

I am writing in response to the complaint communicated to your office by our First Niagara customer, [redacted]. We will be in contact with Ms. [redacted] to address and resolve the concerns. First Niagara is unable to provide specific details to your offices regarding this situation due to...

protecting Ms. [redacted] financial information. A detailed response will be mailed directly to Ms. [redacted]. Thank you for bringing this matter to our attention.  We would be very happy to answer any concerns that you or Ms. [redacted] may have.  I can be reached at ###-###-####. Sincerely, Lisa C. Customer Relations Coordinator Customer Experience    First Niagara Bank, N.A.

I am writing in response to the complaint communicated to your office by our First Niagara customer, [redacted] dated January 3, 2015.We have been in contact with Mr. [redacted] to address and resolve his concerns. First Niagara is unable to provide specific details to your offices regarding this...

situation due to protecting Mr. [redacted]’s financial information. A detailed response was mailed to Mr. [redacted] on January 6, 2016.Thank you for bringing this matter to our attention.  We would be very happy to answer any concerns that you or Mr. [redacted] may have.  I can be reached at ###-###-####. Sincerely, Gary G. Customer Relations Coordinator Customer Experience First Niagara Bank, N.A.

I
am writing in response to the complaint communicated to your office by our
First Niagara customer, [redacted] [redacted], dated September 2, 2015.
 
We
will be in contact with [redacted] to address and resolve the concerns. First
Niagara is unable to provide specific details to your...

offices regarding this
situation due to protecting [redacted]’s financial information. A detailed
response was mailed to [redacted] on September 14, 2015.
 
Thank
you for bringing this matter to our attention. 
We would be very happy to answer any concerns that you or [redacted] may have.  I can be reached at ###-###-####.
 
 
Sincerely,
 
 
 
Lisa
C.
Customer
Relations Coordinator
Customer
Experience
First
Niagara Bank, N.A.

I
am writing in response to the complaint communicated to your office by our
First Niagara customer, [redacted].
We
will be in contact with [redacted] to address and resolve the concerns. First
Niagara is unable to provide specific details to your offices regarding this
situation due to protecting [redacted]’s financial information. A detailed
response will be mailed directly to [redacted].
Thank
you for bringing this matter to our attention. 
We would be very happy to answer any concerns that you or [redacted]
[redacted] may have.  I can be reached at ###-###-####.
Sincerely,
Lisa
C.
Customer
Relations Coordinator
Customer
Experience  
First
Niagara Bank, N.A.

I
am writing in response to the complaint communicated to your office by our
First Niagara customer, [redacted] dated October 28, 2015.
We
have been in contact with Mr. [redacted] to address and resolve his concerns. First
Niagara is unable to provide specific details to your...

offices regarding this
situation due to protecting Mr. [redacted]’s financial information. A detailed
response was mailed to Mr. [redacted] on November 9, 2015.
Thank
you for bringing this matter to our attention. 
We would be very happy to answer any concerns that you or Mr. [redacted] may
have.  I can be reached at ###-###-####.
Sincerely,
Gary
G.
Customer
Relations Coordinator
Customer
Experience
First
Niagara Bank, N.A.

I am writing in response to the complaint communicated to your office by our First Niagara customer, [redacted], dated August 30, 2016.   We have spoken with and sent a detailed response to Ms. [redacted] to address and resolve the concerns she expressed to your offices. First Niagara is...

unable to provide specific details to your offices regarding this situation due to protecting Ms. [redacted]’s financial information.    Thank you for bringing this matter to our attention.  We would be very happy to answer any concerns that you or Ms. [redacted] may have.  I can be reached at ###-###-####.     Sincerely,       Gary G. Customer Relations Coordinator Customer Experience First Niagara Bank, N.A.

I
am writing in response to the complaint communicated to your office by our
First Niagara customer, [redacted] dated July 15, 2015.
 
We
will be in contact with [redacted] to address and resolve his concerns. First
Niagara is unable to provide specific details...

to your offices regarding this
situation due to protecting [redacted] financial information. A detailed
response was mailed to [redacted] today, July 24, 2015.
 
Thank
you for bringing this matter to our attention. 
We would be very happy to answer any concerns that you or [redacted] may have.  I can be reached at ###-###-####.
 
 
Sincerely,
 
 
 
Gary
G.
Customer
Relations Coordinator
Customer
Experience
First
Niagara Bank, N.A.

I
am writing in response to the complaint communicated to your office by our
First Niagara customer, [redacted], dated March 30, 2015.
 
We
will be in contact with [redacted] to address and resolve the concerns. First
Niagara is unable to provide specific details to your offices...

regarding this
situation due to protecting [redacted]’s financial information. A detailed
response was mailed to [redacted] on April 10, 2015.
 
Thank
you for bringing this matter to our attention. 
We would be very happy to answer any concerns that you or [redacted] may
have.  I can be reached at ###-###-####.
 
 
Sincerely,
 
 
 
[redacted]
Customer
Relations Coordinator

I am writing in response to the additional concerns communicated to your office regarding case # [redacted] by our First Niagara customer, [redacted].   We have contacted Mr. [redacted] to address and resolve the concerns. First Niagara is unable to provide specific details to your offices regarding this situation due to protecting Mr. [redacted]’s financial information.    Thank you for bringing this matter to our attention.  We would be very happy to answer any concerns that you or Mr. [redacted] may have.  I can be reached at ###-###-####. Sincerely, Gary G. Customer Relations Coordinator Customer Experience  First Niagara Bank, N.A.

I am writing in response to the complaint communicated to your office by our First Niagara customer, [redacted], dated July 23, 2015. We will be in contact with Mr. [redacted] to address and resolve the concerns. First Niagara is unable to provide specific details to your offices regarding this...

situation due to protecting Mr. [redacted]'s financial information. A detailed response was mailed to Mr. [redacted] on July 30, 2015. Thank you for bringing this matter to our attention. We would be very happy to answer any concerns that you or Mr. [redacted] may have. I can be reached at ###-###-####. Sincerely, [redacted] Customer Relations Coordinator Customer Experience

I
am writing in response to the concerns communicated to your office by our First
Niagara customer, [redacted].
We
have made attempts to reach out to [redacted], but these attempts were
unsuccessful. A detailed response was mailed directly to [redacted] on November 10, 2015.
Thank
you for bringing this matter to our attention. 
We would be very happy to answer any questions that you or [redacted] may have.  I can be reached at ###-###-####.
Sincerely,
[redacted]
Customer
Relations Coordinator
Customer
Experience  
First
Niagara Bank, N.A.

Please see the attached response.
Thank you

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

I am writing in response to the complaint communicated to your office by our First Niagara customer, [redacted], dated December 14, 2015. We will be in contact with [redacted] to address and resolve the concerns. First Niagara is unable to provide specific details to your offices...

regarding this situation due to protecting [redacted]’s financial information. A detailed response was mailed to [redacted] on December 17, 2015. Thank you for bringing this matter to our attention.  We would be very happy to answer any concerns that you or [redacted] may have.  I can be reached at ###-###-####. Sincerely, Gary G. Customer Relations Coordinator Customer Experience First Niagara Bank, N.A.

I am writing in response to the complaint communicated to your office by our First Niagara customer, [redacted] dated August 11, 2015.
 
We will be in contact with [redacted] to address and resolve the concerns. First Niagara is unable to provide specific details to your offices...

regarding this situation due to protecting [redacted] financial information. A detailed response was mailed to [redacted] on August 18, 2015.
 
Thank you for bringing this matter to our attention.  We would be very happy to answer any concerns that you or [redacted] may have.  I can be reached at ###-###-####.
  Sincerely,   [redacted]
Customer Relations CoordinatorCustomer ExperienceFirst Niagara Bank, N.A.

I
am writing in response to the complaint communicated to your office by our
First Niagara customer, [redacted] dated April 24, 2015.
 
We
will be in contact with [redacted] to address and resolve the concerns. First
Niagara is unable to provide specific details to your offices...

regarding this
situation due to protecting [redacted] financial information. A detailed
response was mailed to [redacted] on May 8, 2015.
 
Thank
you for bringing this matter to our attention. 
We would be very happy to answer any concerns that you or [redacted] may
have.  I can be reached at ###-###-####.
 
 
Sincerely,
 
 
 
[redacted]
Customer
Relations Coordinator
Customer
Experience
First
Niagara Bank, N.A.

I am writing in response to the complaint communicated to your office by our First Niagara customer, [redacted].  We will be in contact with Ms. [redacted] to address and resolve her concerns. First Niagara is unable to provide specific details to your offices regarding this situation due...

to protecting Ms. [redacted] financial information. A detailed response will be mailed directly to Ms. [redacted].   Thank you for bringing this matter to our attention.  We would be very happy to answer any concerns that you or Ms. [redacted] may have.  I can be reached at ###-###-####.   Sincerely,    Gary G. Customer Relations Coordinator Customer Experience  First Niagara Bank, N.A.