First Point Collection Resources

Individual's complaint has been reviewed and the corresponding telephone number has been removed from our systemFirstPoint Collection Resources, Incapologizes for any inconvenience this situation may have caused

We have contacted our client and requested a signed copy of the lease They are going to fax a copy of the agreement and we will forward as soon as we get a copy

I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below You, Firstpoint Collection, have allegedly purchased my so-called account from [redacted] and with it the info needed to collect my alleged debt, etcetera and with that comes the proof of ownershipIF IT WAS LEGITIMATESure sounds like it isn'tYou don't need to consult with [redacted] about anything YOU ownYou cannot just mar someone's credit report without having legitimate proof of ownership of the alleged debtYou must have proof the account exists yourself, the proof of legitimacy yourself, proof of OWNERSHIP to be LEGALLY allowed to collect and the fact that you have none of these things (as referenced by your statement to me) is a Fair Debt Collections Practice violation and YOU KNOW ITRemove it nyou can very easily guess where my next step will be toI will have your official statement to the Revdex.com that says you have nothing required to collect (an alleged) debt from me, in my handYou can probably guess the stop after thatOr, you can do the right thing and DELETE the account that you have admitted you cannot find, and therefore do not have the right to collectAdmit that you've made a mistake and ruined my credit over your $mistake and fix itBecause you are liable for damagesRemember that if you choose not to fix this at this stage-I'm being nice Regards, [redacted]

I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below According to your response, I get the feeling that your not understanding or choose not to understand the bases of my complaintThere was an agreement made that after an investigation with your client was held I would then get the results and go from thereI was to receive those results by writing (not a phone call) per your employeeA month went by and I recieved notices from my credit watching system that [redacted] reported this debt ( before notifying me of the results ) to the credit bureausBecause I didn't agree that I was responsible for the bill because the hospital owed me money, I was told there would be an investigation before any action would be taken against me but that didn't happenAfter I called your office to complain( and pay the balance in full) I was told someone tried to call me ONCE......really? Then this letter I've inluded in the attachments, shows up weeks later dated 2/27/and the postage clearly states March 27th after your company reported it to the credit bureau and not to meFirst point never gave me a chance to handle it after the investigation as agreedI want this collection removed from my credit report, even though it's been paid in full, because it should have never been reported Regards, [redacted]

We have asked our client to provide us with validation of this debt Once we receive their reply we will forward the documents to Mr*** If this is not his debt, we will update the credit file

I am and have had a credit score in the mid to high [redacted] since I was Apparently my parents missed payments while I was in college regarding an insurance matter almost half a decade ago I started to receive robo calls from these people and called them back I gave them my updated address and times to call (out of office) The collector ignored everything I said and continued to call while I was at workI clearly stated I was willing to pay off the debt I tried calling back 5+ times to pay the debt and the collectors coworker answered my call and said they would put a note on her desk or there was no answerIt took another months to hear more robocalls, they occured while I was at work The rep at this company said she would not report my collection the credit bureaus and expected me to believe this Therefore I had of the bureaus try to call them and there was no answer I am trying to dispute the debt but whenever I or someone on my behalf call, we cannot get the employee who is handling my case or no answer at all They weren't threatening, but very unreliable and impossible to work with The coworker told me to just go on their website and pay the debt but the original collector has not sent me the material I requested to prove what I owe My experience and events with this company are noted above I refrained from expressed my personal opinion of the individuals at this organization

This account was listed with [redacted] for collection July 29, At that time the required validation notice was mailed on 8/4/After several attempts to make contact, the account was credit reported in September, February 10, 2015, we received a dispute claiming that the account was paid and a refund was mailed with the incorrect consumer's nameWe flagged the account as disputed and followed up with *** [redacted] informed us that they needed a copy of the check that was sent with the incorrect nameThis fact was included with our dispute response dated 2/27/along with a copy of the $still owing supplied by our client [redacted] Medical If a cancelled check is available showing that this account was paid prior to being listed with [redacted] , please forward a copy to our office at [redacted] and we will send a request to [redacted] to correct their files

June 19, - contacted FirstPoint Collection Resouces, Incabout a collection letter dated 06/11/regarding a company I don't do business with I refused to give them my name or contact information and I called from a business phone so they couldn't trace it back by my phone number They could not pull it up by THEIR Ref # of THEIR Account # The Representative said he system was frozen but his seemed to be the only one frozen (i hear a LOT of others on calls behind him) He asks for my contact number or name and I refuse If they called me they should be able to find it by the numbers they issued and my identity has been stolen once already He says he completely understands and keeps trying to "unfreeze his system" He says he's going to give me to a co-worked and they calls drops I don't do business with the company they have on the letter so this is a complete SCAM

I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

We informed *** that the account was still disputed since the lease agreement was not signed by Ms***. They have asked us to cancel the account in collections, which we have done. A request was sent to Equifax on 5/13/to remove the item from *** ***'s credit file. Acknowledgment #*** received from Equifax

A deletion request was sent to *** 4/9/They acknowledged the request with control #***

According to our records, a notice was mailed to ** *** ***, *** ** on 1/14/15. The notice includes what the debt was for and instructions for disputing the debt if you feel was was placed with FirstPoint in error

I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.company recalled the check on her credit and removed from creditcomplaint can be closed as satisfied as long as they remove from her credit
Regards,
*** ***

Revdex.com:
I have reviewed the response offer made by the business in reference to complaint ID ***, and have
determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
So now your claiming to be waiting on some made up paperwork showing my signature? My attorney will have a field day with thisAll the while your company is knowingly keeping derogatory and information in my credit fileI guess I shouldn't complain so much since I'll be collecting a nice check from your company and your client for reporting lies and information.
Regards,
*** ***

We have requested an itemized bill from our client. Bill willbe forwarded either from FristPoint or our client

I have reviewed the response offer made by the business in reference to
complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I did not recieve the letter sent. could you please resend
Regards,
*** ***

Request for another letter submitted today

I have reviewed the response made by the business in reference to complaint ID
***, and find that this resolution would be satisfactory to me. I will wait to see if the business performs this action and if I no longer receive harassing phone calls from the business then I will consider this complaint resolved
Regards
*** ***

The consumer was told there was no discount available because the client was only offering tax time discounts through 04/15/We have contacted our client to see if they will still consider a discount but have not received a responseWe will notify the customer if a discount is given