Hi ***, This email is in regard to Revdex.com complaint ID: [redacted] ( [redacted] ) which I received today.I would like to apologize for the experience you recently had with one of products sold by Flaman I unfortunately may have mis-interpreted your sales person’s message to me I was told that you had called with a concern with speedbag portion of the heavy bag stand Which was followed with a note saying an email would be sent to me I did not receive this email, and can only assume my address was incorrectly relayed to you A few days later I saw this repaired part at our service department’s desk awaiting pick up I believed this issue had been resolved at that time The $charge was for delivery and set up of this item, which I am willing to refund I can be contacted directly with my info below and I will also inform your salesperson to refund this this amount You will either need to contact myself or your salesperson to make arrangements to refund you, as we will need your card informationAnd again, my apologies for your recent experience at Flaman Your feedback is greatly appreciated and we will take it into account on re-designing the speed bag platform of this productSincerely,Darrell B***Operations ManagerFLAMAN Fitness Edmonton-Yellowhead TrailEdmonton, AB T5b 1G2P: 780.474.2222C: 780.983.5997E: [redacted] www.flaman.comwww.flamanfitness.com
Hi [redacted], This email is in regard to Revdex.com complaint ID: [redacted]) which I received today.I would like to apologize for the experience you recently had with one of products sold by Flaman. I unfortunately may have mis-interpreted your sales person’s message to me....
I was told that you had called with a concern with speedbag portion of the heavy bag stand. Which was followed with a note saying an email would be sent to me. I did not receive this email, and can only assume my address was incorrectly relayed to you. A few days later I saw this repaired part at our service department’s desk awaiting pick up. I believed this issue had been resolved at that time. The $80 charge was for delivery and set up of this item, which I am willing to refund. I can be contacted directly with my info below and I will also inform your salesperson to refund this this amount. You will either need to contact myself or your salesperson to make arrangements to refund you, as we will need your card information. And again, my apologies for your recent experience at Flaman. Your feedback is greatly appreciated and we will take it into account on re-designing the speed bag platform of this product. Sincerely,Darrell B[redacted]Operations ManagerFLAMAN Fitness Edmonton8910 -Yellowhead TrailEdmonton, AB T5b 1G2P: 780.474.2222C: 780.983.5997E: [redacted]www.flaman.comwww.flamanfitness.com
Hi ***, This email is in regard to Revdex.com complaint ID: [redacted] ( [redacted] ) which I received today.I would like to apologize for the experience you recently had with one of products sold by Flaman I unfortunately may have mis-interpreted your sales person’s message to me I was told that you had called with a concern with speedbag portion of the heavy bag stand Which was followed with a note saying an email would be sent to me I did not receive this email, and can only assume my address was incorrectly relayed to you A few days later I saw this repaired part at our service department’s desk awaiting pick up I believed this issue had been resolved at that time The $charge was for delivery and set up of this item, which I am willing to refund I can be contacted directly with my info below and I will also inform your salesperson to refund this this amount You will either need to contact myself or your salesperson to make arrangements to refund you, as we will need your card informationAnd again, my apologies for your recent experience at Flaman Your feedback is greatly appreciated and we will take it into account on re-designing the speed bag platform of this productSincerely,Darrell B***Operations ManagerFLAMAN Fitness Edmonton-Yellowhead TrailEdmonton, AB T5b 1G2P: 780.474.2222C: 780.983.5997E: [redacted] www.flaman.comwww.flamanfitness.com
Hi [redacted], This email is in regard to Revdex.com complaint ID: [redacted]) which I received today.I would like to apologize for the experience you recently had with one of products sold by Flaman. I unfortunately may have mis-interpreted your sales person’s message to me....
I was told that you had called with a concern with speedbag portion of the heavy bag stand. Which was followed with a note saying an email would be sent to me. I did not receive this email, and can only assume my address was incorrectly relayed to you. A few days later I saw this repaired part at our service department’s desk awaiting pick up. I believed this issue had been resolved at that time. The $80 charge was for delivery and set up of this item, which I am willing to refund. I can be contacted directly with my info below and I will also inform your salesperson to refund this this amount. You will either need to contact myself or your salesperson to make arrangements to refund you, as we will need your card information. And again, my apologies for your recent experience at Flaman. Your feedback is greatly appreciated and we will take it into account on re-designing the speed bag platform of this product. Sincerely,Darrell B[redacted]Operations ManagerFLAMAN Fitness Edmonton8910 -Yellowhead TrailEdmonton, AB T5b 1G2P: 780.474.2222C: 780.983.5997E: [redacted]www.flaman.comwww.flamanfitness.com