Flirtbuddies.com

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]

Site is a fake, waste of money, nothing is real

Because the member was unhappy with his membership, we have refunded him for all money paid for his membership

The member has been refunded of charges per his request Please let us know if we can assist further

The member has been refunded for both the membership of $mentioned here, as well as tokens purchased for $back in March Thank you

Hello, Mr [redacted] [redacted] has already been refunded in the amount of $from WTS on February 23, 2016, and a total of $fro Epoch on the same dateHe has been refunded for the cost of the membershipsThere is nothing more for him to refunded Thank you

Customer's assertion of "made me a member without my consent and charged me more money" is technically impossible The trial membership this customer purchased lasts for days and then automatically renews to the full monthly rate We do offer customers the ability to upgrade
immediately as seen here: *** However when the customer clicks that button they are taken to our 3rd party payment processor where they must enter the *** number from their credit card to confirm the transaction as seen here: *** We utilize 3rd party payment processors so we NEVER have any of the customer's credit card informationTherefore it is quite impossible for us to "upgrade" the member for them Only this customer or someone he allowed access to his account AND his credit card could have done this upgrade.Customer did contact our 3rd party payment processor on 7/and request cancellation which was doneCustomer never contacted our support at *** which is linked to from every page of our site We strive to keep every customer happy so we'll process a full refund for the customer This will take a bit longer than usual as we have to manually request the 3rd party processor to issue the refund since the initial transaction was seven months ago

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
In regard of the response of the businessI will submit mi email account and my username which is *** and my user name is ***
Regards,
*** ***

Hello,Mr[redacted] ** has already been refunded in the amount of $59.94 from WTS on February 23, 2016, and a total of $14.97 fro Epoch on the same date. He has been refunded for the cost of the memberships.There is nothing more for him to refunded. Thank you.

We have no record of any customer related to the supplied email address.  Should this individual want to contact our support directly he or she may do so at [redacted].[redacted].[redacted] for 24/7/365 live support.

We have removed the phone number provided by the customer from our system.  Note however the phone number WAS confirmed by entering into our website a 4 digit PIN number we sent first.  Therefore clearly either the customer is confused or does not have control over his/her telephone and...

someone else was able to obtain physical access to the telephone to get the 4 digit pin we sent via SMS.  We never allow additional SMS's from members to be sent to another member unless the customer adds their phone number, enables the service, AND confirms their phone number with the 4 digit PIN FIRST.  Further, all our SMS's contact instructions to simply respond STOP to disable service.  A lot easier and faster way to get the messages stopped than filing a Revdex.com complaint.

The member has been refunded in the amount of $29.95. Please allow 5-7 business days for the credit to reflect on your account depending on your bank.

The member has been refunded of charges per his request.
Please let us know if we can assist further.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com: In regard of the response of the business. I will submit mi email account and my username which is [redacted] and my user name is [redacted] 
Regards,
[redacted]

We have no record of any account (free or paid) with email address of [email protected].  If this customer would like to get a refund he will need to email [email protected] with the email address he used to sign up to our site.  Alternatively, if he did purchase a membership he...

will have gotten an email from our 3rd party processor with his account purchase details.  He can contact the processor directly and they can look him up by his credit card number.

Hello,Would you please provide me with the members username and/or email address he used to create an account on the site. I wasn't able to locate anything in our database under the email address [redacted]. As soon as I have the necessary information I can assist further. Thank...

you.

The member has been refunded of charges per his request. Please let us know if we can assist further.

Hello, We would be happy to issue the member a refund, however, I wasn't able to locate the member's account with the email address provided. Please give me the username and/or email address the member created his profile with so I can assist further. Thank you.

The membership was already cancelled. The member has been refunded $49.91 per his request. Please allow 5-7 business days for the credit to show up on the account, depending on the bank.  Thank you.

Hello,
 
We ask the member to give us 24 hours for management to reply to their concern. Customer service reps do not have authority to give refunds, and they escalate to managers who can refund members. The member called 3/1. Today is 3/2. The member has been refunded...

$114.88 for 6 token purchases. Please allow 7-10 business days for the refund to be credited to your account, depending on the bank. 
Thank you.