Floor to Ceiling Designs

Complaint: [redacted] I am rejecting this response because:In the first sentence MConstruction/Floor Ceiling Design Center started the remodeling of [redacted] ** [redacted] on Monday, February 6, 2017, not the end of February Mr [redacted] said that MConstruction could finish the renovation of our house in five (5) weeks Mr [redacted] wanted told us that he had a big project scheduled in mid March and wanted to be finished with our house by that time.The City of Weatherford, TX gave us a citation on Wednesday, February 22, for enclosing a garage into a living spaceMr [redacted] worked things out with the City of Weatherford and Mconstruction was back to work on our house March 6, After the citation work on our house slowed down tremendouslytwo (2) workers showed up maybe or days a week At week 16, the week of May 22, we told an employee of Floor Ceiling, [redacted] ***, that we had had enough of their unskilled craftsmanship and delays in completion of our house to stop all work because we were at a point that we could finish the rest of the work that needed to be done I was already going behind the workers and fixing their mess upsWe never saw a bill of what materials were going to cost us until June 2, when we met at the F2C Design center to pay the final billI feel that Floor Ceiling/MConstruction took advantage of two trusting senior citizens that were new to the Weatherford, Texas area[redacted] Regards, [redacted]

My company, Floor To Ceiling Designsdid contract with the [redacted]'s on February 3rd 2017 to complete a remodel in a house they had just purchased. We started the project the last week of February. During the process of the remodel we had a few delays, some on our part, some on the...

customers part and some on the city's part. On June 2nd we had a meeting at my showroom with the [redacted]s to discuss the final few items outstanding in the project, there balance at the time and the extras that have accumulated through the project.   It was at this time that the [redacted]'s requested for us not to come out to there house to finish the project, they felt they could finish the project on there own and also had a list of items that they weren't completely happy with.    We tried to come to an agreement for us to resolve the unsatisfactory items which  were just some punch-list items that needed to be addressed ( paint touch ups, trim work and a few flooring repairs)  They again requested to complete the balance of work and repairs themselves.  At that time we negotiated a discount off of the existing balance for there efforts and expenses they would incur to complete our scope of work.    There was an agreed upon discount of $5279.00 and a signature acknowledgement of this for them to complete the work needed.  As I told the [redacted]s previously I felt I am responsible for the small roof leak under our warranty because we did work in that area.  As far as the window screens and insulation they are responsible for that being it was on the list of incomplete items at meeting on June 2nd when they chose to take over the balance of the work. Also the discount of $5279.00 they received for the unfinished items and repairs far exceeds the expenses they incurred to take care of these tasks.   Please let me know if there is anything else needed from me on this matter. [redacted]F2C DesignsM6 Construction[redacted]

Complaint: [redacted]
I am rejecting this response because:In the first sentence M6 Construction/Floor 2 Ceiling Design Center started the remodeling of [redacted] on Monday, February 6, 2017, not the end of February.  Mr. [redacted] said that M6 Construction could finish the renovation of our house in five (5) weeks.  Mr. [redacted] wanted told us that he had a big project scheduled in mid March and wanted to be finished with our house by that time.The City of Weatherford, TX gave us a citation on Wednesday, February 22, 2017 for enclosing a garage into a living space. Mr. [redacted] worked things out with the City of Weatherford and M6 construction was back to work on our house March 6, 2017. After the citation work on our house slowed down tremendously. two (2) workers showed up maybe 3 or 4 days a week.  At week 16, the week of May 22, 2017 we told an employee of Floor 2 Ceiling, [redacted], that we had had enough of their unskilled craftsmanship and delays in completion of our house to stop all work because we were at a point that we could finish the rest of the work that needed to be done.  I was already going behind the workers and fixing their mess ups. We never saw a bill of what materials were going to cost us until June 2, 2017 when we met at the F2C Design center to pay the final bill. I feel that Floor 2 Ceiling/M6 Construction took advantage of two trusting senior citizens that were new to the Weatherford, Texas area.[redacted]
Regards,
[redacted]