Folsom Lake Toyota

Review: Folsom lake Toyota clearly advertised a sale price and rebate amount on their website. We were told by a salesman and a sales manager that we are buying the car at that price with a $2500 rebate. They even wrote down that we are getting a $2500 rebate in leu of the special financing. By the time we made it into the sales office it had been hours and our 2 children were starving, so we weren't paying as close of attention to the paperwork as we should have been. We unknowingly bought the car for the incorrect price. When we later looked at the paperwork they only gave us a $1500 rebate instead of the promised $2500. We went back to the dealer and they refused to honor the price, because the add was a misprint, and the salesman and sales manager were mistaken.Desired Settlement: I would like our $1000 either refunded or compensated in some other way, such as an extended warranty.

Business

Response:

Business states that customer issues have been resolved. Both parties have reached a mutual agreement. Consumer was provided vehicle remote start as well as paint protectant.