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Forskolin Ketoboost

PO Box 654 70 Wynford Dr, North York, Ontario, Canada, M3C 0J9

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Reviews Diet Products, High Risk Free Trial Offers Forskolin Ketoboost

Forskolin Ketoboost Reviews (%countItem)

Their advertising does not explain that you will be charged 89.00 for their product (which was marketed as free sample) if you do not cancel within 14 days after receiving the sample. This is a totally inadequate trial period since it states that it takes 60 days to start to see the affects of their product. They will gladly charge your debit / credit card and you have no recourse but to call and cancel. Not honest in their advertising.
Product_Or_Service: Forskolin Keto Cycle
Order_Number: XXXXXXX

Desired Outcome

Refund I would like a refund because their advertising is misleading.

Forskolin Ketoboost Response • Jan 15, 2019

REGARDING Revdex.com CASE#: ***

To Whom It May Concern:

Thank you for contacting us, and we are sorry we have not been able to provide the customer with a satisfactory customer experience. Know that your feedback is collected in our efforts to improve our policies.

We have implemented on our website that the consumer selects the checkbox to indicate that they have read through the terms and conditions of our companies polices and agree to these terms and conditions. Once the box is checked and the purchase information is entered; then the consumer is enrolled into our program and the orders are processed.

The website always offers the terms and conditions available for the consumer, the product details and the customer support information. Our company policy is to ensure that we advertise our customer support information on all aspects to ensure that it is convenient for the consumer. We have this detail listed on the merchandise bottles, email confirmations sent directly to the customer email address provided on their account, the invoices sent with shipment and the product website.

After reviewing the customer's account; we have issued the customer the following refund in the interest of an amicable resolution:

1/15/2019 - Refunded - $89.97 Trans-ID: XXXXXXXXXX

Refunds have been issued to the source of the original payment, and processing generally takes 7 to 10 business days. The subscription, which was agreed upon by agreeing to Terms and Conditions on our checkout page has been cancelled.

We hope this will satisfy the customer's concerns as well abide by our policies. Our interest in this resolution is genuine.

Regards,
***
Dispute Resolution Agent

I request the trial merchandise of Forskolin Ketoboost and *** and paid for the shipping, never the ad say anything that you have to cancel the order before 14 days or you will be charge for the full amount. My credit card was use to charge and when I called the Customer Services they only explain that is how they do it if it's not cancel on time.

Desired Outcome

I request the refund because is *** to charge full amount when they ask you to pay only for shipping

Forskolin Ketoboost Response • Jul 06, 2018

REGARDING Revdex.com CASE#: 1376673 - ***
To Whom It May Concern:
Thank you for contacting us, and we are sorry we have not been able to provide the customer with a satisfactory customer experience. Know that your feedback is collected in our efforts to improve our policies.
We have implemented on our website that the consumer selects the checkbox to indicate that they have read through the terms and conditions of our company's policies and agree to these terms and conditions. Once the box is checked and the purchase information is entered; then the consumer is enrolled into our program and the orders are processed.
The website always offers the terms and conditions available for the consumer, the product details and the customer support information. Our company policy is to ensure that we advertise our customer support information on all aspects to ensure that it is convenient for the consumer. We have this detail listed on the merchandise bottles, email confirmations sent directly to the customer email address provided on their account, the invoices sent with shipment and the product website.
After reviewing the customer account; we have issued the customer the following refunds in the interest of amicable resolution:
7/6/2018 - Refunded - $89.97 Trans-ID: XXXXXXX

Refunds have been issued to the source of the original payment, and processing generally takes 7 to 14 business days. The subscription, which was agreed upon by agreeing to Terms and Conditions on our checkout page has been cancelled.
We hope this will satisfy the customer's concerns as well abide by our policies. Our interest in resolution is genuine. Please contact us at ***@tryketocomplete.com to contact us directly.

Regards,
***
Dispute Resolution Agent

Customer Response • Jul 06, 2018

(The consumer indicated he/she ACCEPTED the response from the business.)
I appreciate that the misinformation was resolved thank you for the help and understanding

only after contacting them at XXX-XXX-XXXX on 4-13-2018 about a charge on credit card for 89.97 bottle of 60ea. garcinia rapidboost pills that I learned I had paid 5.97 for S/H only on 3-31-2018 not 5.97 for a trail bottle and I had to cancel in 14 days or pay the 89.97 for the bottle of sixty pills.nowhere on the advertisement did I understand or read about the 14 day cancellation or the 89.97 charge.they said I couldn't return unused pills because bottle was opened. Their advertisement makes it easy to not understand the sale.

Desired Outcome

a refund of 89.97

Forskolin Ketoboost Response • Apr 17, 2018

To Whom It May Concern:
Thank you for contacting us, and we are sorry we have not been able to provide the customer with a satisfactory customer experience. Know that your feedback is collected in our efforts to improve our policies.

We have implemented on our website that the consumer selects the checkbox to indicate that they have read through the terms and conditions of our companies polices and agree to these terms and conditions. Once the box is checked and the purchase information is entered; then the consumer is enrolled into our program and the orders are processed.

The website always offers the terms and conditions available for the consumer, the product details and the customer support information. Our company policy is to ensure that we advertise our customer support information on all aspects to ensure that it is convenient for the consumer. We have this detail listed on the merchandise bottles, email confirmations sent directly to the customer email address provided on their account, the invoices sent with shipment and the product website.

After reviewing the customer account; we have issued the customer the following refunds in the interest of amicable resolution:

04/17/2018 - Refunded - $89.97 Trans-ID: XXXXXXX
04/17/2018 - Refunded - $5.97 Trans-ID: XXXXXXX
04/17/2018 - Refunded - $4.97 Trans-ID: XXXXXXX

Refunds have been issued to the source of the original payment, and processing generally takes 7 to 10 business days. The subscription, which was agreed upon by agreeing to Terms and Conditions on our checkout page has been cancelled.

We hope this will satisfy the customer's concerns as well abide by our policies. Our interest in resolution is genuine. Please contact us at EMAIL to contact us directly.

Regards,
***
Dispute Resolution Agent

Customer Response • Apr 17, 2018

(The consumer indicated he/she ACCEPTED the response from the business.)
if money is refunded as they say in 7-10 bus.days it will satisfy me. thanks for the help!!

Nothing on the website says you'll be charged after the initial bottle. After my first purchase , I got another one the following month. I didn't think much of it as I hadn't started the first bottle. I then got a third bottle today. I finally checked my account and realized they charged me $90.00!!! That's outrageous. I called the company to cancel and they tried to make me several offers. I asked for an address to return the product and she offered me $23! Seriously, they took $90 from me. When I persisted she still wouldn't provide the address but offered to return my money. To date I've received nothing. This feels unethical. It's like they prey on people like me who aren't checking their accounts daily.

Forskolin Ketoboost Response • Apr 19, 2018

Hello Tanisha,

We are very sorry to hear that you are not satisfied with our product! The trial offer that you purchased allows you to try our product for 14 days, we only charge you for shipping! On the 14th day of our trial, if you have not chosen to cancel, we bill you for the full price of your initial 30-day bottle and as stated in the terms and conditions, you become enrolled in our monthly auto-shipment program.

In regards to your situation, we have reached out to our customer service department and you should be hearing from them very soon.

Please do not hesitate to reach out again if you have any further questions.
Thank you and have a great day!

This company sells their product through a direct marketing company***. When you PURCHASE the vitamins this merchant sells without knowledge or direct and *** knowledge you are agreeing to a free trial of a one time delivered product, which you DO pay for...NOT free, to a monthly subscription of $88.97US$. When your credit card company calls to dispute the claim the direct marketing company says under their terms and conditions you have agreed to the subscription. *** The support phone numbers and the support web site does not work.
Product_Or_Service: Vitamins

Desired Outcome

Modification/discontinuance of Stop this merchant and its direct marketing from the *** advertising

Forskolin Ketoboost Response • Mar 26, 2018

REGARDING Revdex.com CASE#: *** - ***
To Whom It May Concern:
Thank you for contacting us, and we are sorry we have not been able to provide the customer with a satisfactory customer experience. Know that your feedback is collected in our efforts to improve our policies.
We have implemented on our website that the consumer selects the checkbox to indicate that they have read through the terms and conditions of our companies polices and agree to these terms and conditions. Once the box is checked and the purchase information is entered; then the consumer is enrolled into our program and the orders are processed.
The website always offers the terms and conditions available for the consumer, the product details and the customer support information. Our company policy is to ensure that we advertise our customer support information on all aspects to ensure that it is convenient for the consumer. We have this detail listed on the merchandise bottles, email confirmations sent directly to the customer email address provided on their account, the invoices sent with shipment and the product website.
After reviewing the customer account; we have issued the customer the following refunds in the interest of amicable resolution:
03/26/2018 - Refund check issued - $4.97 - Order ID XXXXXXX
03/26/2018 - Refund check issued - $5.97 - Order ID XXXXXXX
03/26/2018 - Refund check issued - $88.97 - Order ID XXXXXXX
Refunds checks have been sent to the address on file. The processing generally takes 10 to 15 business days. The subscription, which was agreed upon by agreeing to Terms and Conditions on our checkout page has been cancelled.
We hope this will satisfy the customer's concerns as well abide by our policies. Our interest in resolution is genuine. Please contact us at *** to contact us directly.
Regards,
***
Dispute Resolution Agent

Customer Response • Mar 27, 2018

(The consumer indicated he/she ACCEPTED the response from the business.)
If I actually receive the credit checks I will be happy.

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Address: PO Box 654 70 Wynford Dr, North York, Ontario, Canada, M3C 0J9

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