Fortren Funding

I would highly recommend this companyAfter fielding multiple quotes with many variables, including adding my wife to the note, only Fortren, and more specifically, Adrian, came back having satisfied my requestsNot only did Adrian listen to my concerns, he offered logical suggestions to improve my situation based on previous conversationsIn other words, they listen, they work WITH you, and they understand the importance of building trust before signing the dotted lineHonest company coupled with a great experience; I will be recommending them to anyone and everyone

I was contacted by a Fortren Funding Representative by the name of Marnelli A [redacted] She explained all the Company had to offer and addressed all my questionsIf she didn't know any answer she made it a point to research the issue for me and contacted me with the requested informationShe was very "professional" and yet friendly, courteous and extremely helpfulI would consider Marnelli a valuable asset to the Company

***'s wife [redacted] applied for a joint refinance mortgage application with several companies without his knowledgeNothing done by Fortren is out of line from what any other bank would do when spouse applies for a joint application for any kind of credit productFortren Funding ran ***'s and [redacted] s credit once and that is from the joint mortgage application that [redacted] submitted to usThe other inquiries were from other mortgage companies that ***'s wife jointly applied for a mortgage with as well that have nothing to do with Fortren Funding [redacted] and his wife have placed several companies including Fortren Funding in the middle of what appears to be a massive miscommunication between a husband and wife regarding their financial picture, timing, and needsDespite this unfair and inaccurate complaint, we are still working with [redacted] to try and have the credit inquiry removed

Mr [redacted] applied for a short sale purchase loan with Fortren Funding LLCMr [redacted] was told that an appraisal was required and given a form to authorize us to order an appraisal and charge his credit cardMr [redacted] signed the form and Fortren Funding LLC processed his application accordinglyThe fact that the appraisal management company is located in the same building as Fortren Funding LLC has no bearing on anything, they are not affiliated to each other in any manner and do not share the appraisal fee in any mannerFortren Funding LLC has not profited a single dollar from Mr [redacted] and an appraiser was paid the fee as compensation to complete a serviceMr***'s realtor was the person who let the appraiser in to the houseIf this was such an issue for Mr [redacted] you would think he would have notified his realtor of such informationThe director of Sales Management at Fortren Funding LLC, Davidson Trisler, has reached out to Mr [redacted] for straight days in order to speak with him about this matter but Mr [redacted] has not returned any of his phone calls and sent Davidson an e-mail saying he was to busy to speakThere is nothing more Fortren Funding LLC can do for Mr [redacted] at this time, if he wishes to speak with Davidson he can call him back at [redacted] Please close this case out in favor of Fortren Funding LLC, as we have followed the correct lending protocols and attempted to speak with the borrower after the Revdex.com complaint was filedHe appears to be uninterested in speaking and he is also responsible for his own actions

Fortren Funding LLC is very sorry to hear that we have an upset potential customer of any kind over any matterIt appears there was miscommunication between the customer service representative and potential customer over why we collect the date of birth and social security number even though the reason why is shared with each potential customer when asked for by usWe do understand these things happen from time to time and are fully prepared to help [redacted] out in removing the inquiry but we need her to call us back and stop hanging up on us when we do call herOur director of Sales has reached out to her numerous times to only unprofessionally be yelled and screamed at and huon when he tried to offer our helpPlease close this complaint in our favor and please ask this borrower to call us if she would like us to help her remove this inquiry from her credit report

A representative from this company named Shaun harassed me for daysCalling my phone times a daySpoke with him three different times telling home to stop.contacting me I wasn't interested and to remove my name from call list.HE talked over me and then told meveryone he would try to not call meCall times very next day or shall I say morning within MinutesWhen I answered I told him he was harassing me and that the day before I told him I wasn't interested he said that he didn't like the way I was talking to him and that I needed to listen to what he had to sayI repeated over and over I wasn't interested and that he was harassing meThis went in for five minutesI heard a man in background say stop and hang up...Which he didI have never in my life experiencedoesn't such ignorant, rude, harassing sales call in my lifeI think I might contact police as I am exstreamly concerned about this employees harassing conduct

We are very sorry to hear that Mr [redacted] is not happy with his experience at Fortren Funding LLCWe have strived very hard to achieve and maintain a very high level of customer service satisfaction rating with the Revdex.com over the past few years and to do so we must have made 99.9% of people happyWhile we recognize we cannot make 100% of people happy we do not feel in this instance that the frustration or confusion Mr [redacted] is feeling right now is a reflection of Fortren Funding LLC and how we do businessMr [redacted] applied for a substantial mortgage loan with Fortren Funding LLC and refused to fill out the application in its entirety leaving out some of the most important pieces that go into qualification yet wanted back from us what his exact approval terms would beAs anyone reading this would have probably experienced in their lifetime, you cannot get a basic credit card without providing such information let alone for a large mortgageOur customer service representative explained all of this to him and not until he gave Mr [redacted] an idea of what he has seen the highest qualified borrowers get approved for did Mr [redacted] finally provide what was necessary to finish the mortgage applicationThe next day we provided Mr [redacted] with what he was actually approved for based upon all of his loan characteristics and unfortunately it was different than his expectationsWhile we regretfully have let this borrower down in his own mind, it is to no fault of Fortren Funding LLC and its business practices and it would recommend to Mr [redacted] that in the future he give full disclosure of everything requested at the time of initial financial applications for creditMr [redacted] was called back by our

My experience with Fortren Funding has been spectacular Nicole, my case manager proved to be friendly, courteous, professional, efficient and prompt My overall experience with this company has phenomenal Every step of the way they walk you through the process and explain what is going on and what will happen Additionally, they always follow up with appointments to see if the company showed up on time and how satisfied you were with their performanceNicole, takes the stress out of what would normally be a very stressful experienceAll paperwork was submitted on time and e-mails were always submitted to me to signify that they had received the documentsI can't say enough about Nicole, she was wonderful I believe the cliincher for me was when Nicole told me that she had such fiath in her company that she refinanced her mother's mortgage through Fortren I could go on and on in this vein However, suffice it to say this is a spectacular company and Nicole was a sensational person and Fortren is lucky to have her Bravo and keep up the good work

I am rejecting this response because:I have spoken to Dave at Forten about removing the inquiry on my credit, I hung up on him because he was rude and he yelled and screamed at me and told me he will not remove the inquiry until I remove the complaint He has all the information necessary to remove the inquiry, there is no need to speak with me any further I would be glad to remove the complaint once Fortren removes the inquiry like they told me they would do over a month ago

The borrower and us had some miscommunication and they are now all set and happyWe sent them a copy of their credit report and they are withdrawing the complaintIf they don't, please know that we gave this borrower exactly what they are looking for even though we are not obligated, just to do the right thing for them because we are the "good guys" in this industry

I would not recommend Fortren Funding to anyone The apparently to not understand simple math or they just lie to you about it They shorted my escrow funding in order that they could quote me a nice lower monthly payment and within a couple months the company they sold it to found the shortage and now I am paying more per month than I was before These guys are incompetent rip offs! DO NOT USE THEM!!

Good service & communicationsKeeping you in the loop

They tend to do some negative and inaccurate exchanges in which I found to be unlawful

To Whom It May Concern, Fortren Funding like numerous other companies received *** *** application for the refinance of his home loanFortren is permitted to call him for up to days of his application to usAt ***
*** request, we removed him from our data base and he will never get a call again from us*** *** getting calls from other like companies or other unlike companies is of no result of anything that Fortren Funding did on its endFortren suggests *** *** review the privacy sharing policies of the marketing company he applied with that we got his application through and not write a Revdex.com complaint against the company that did abide by his request to remove him from their call listPlease let me know if you need anything further from Fortren Funding to close out this matter

I am rejecting this response because:It is a lie I told them my credit score and it was spot on at a 745 Brian wonder promised me a 3.375 rate and $2200 closing cost. He promised his company would beat any offer then his supervisor told me they won't match the rates of certain companys and Cardinal financial was one of those. They warned me that Cardinal will pull a bait and switch with me and then they did.

Fortren Funding LLC is very sorry to hear that we have an upset potential customer of any kind over any matter. It appears there was miscommunication...

between the customer service representative and potential customer over why we collect the date of birth and social security number even though the reason why is shared with each potential customer when asked for by us. We do understand these things happen from time to time and are fully prepared to help [redacted] out in removing the inquiry but we need her to call us back and stop hanging up on us when we do call her. Our director of Sales has reached out to her numerous times to only unprofessionally be yelled and screamed at and hung-up on when he tried to offer our help. Please close this complaint in our favor and please ask this borrower to call us if she would like us to help her remove this inquiry from her credit report.

VETERANS BEWARE!! When I received a call from Fortren Funding I was greeted by an enthusiastic and personable agent. Throughout the process of the loan I was told lies and misrepresentations. I am a veteran and the agent Gordon probably could sell cars better. He had no knowledge of what the VA wanted and I had to do my own investigation to get it through. Furthermore the costs and money aspects were considerable. I was way to far into the process to bail out and they knew it. Promises made were bunk and when it was done the loan was higher than originally discussed.
PLEASE DON'T GET SUCKED INTO THEIR PROMISES AND FELLOW VETERANS SEEK A FUNDING COMPANY THAT DOES KNOW VA LOANS. THIS ONE DOES NOT!

I am rejecting this response because:I have spoken to Dave at Forten about removing the inquiry on my credit, I hung up on him because he was rude and he yelled and screamed at me and told me he will not remove the inquiry until I remove the complaint.  He has all the information necessary to remove the inquiry, there is no need to speak with me any further.  I would be glad to remove the complaint once Fortren removes the inquiry like they told me they would do over a month ago.

I was contacted by a Fortren Funding Representative by the name of Marnelli A[redacted] She explained all the Company had to offer and addressed all my questions. If she didn't know any answer she made it a point to research the issue for me and contacted me with the requested information. She was very "professional" and yet friendly, courteous and extremely helpful. I would consider Marnelli a valuable asset to the Company.

We are very sorry to hear that Mr. [redacted] is not happy with his experience at Fortren Funding LLC. We have strived very hard to achieve and maintain a very high level of customer service satisfaction rating with the Revdex.com over the...

past few years and to do so we must have made 99.9% of people happy. While we recognize we cannot make 100% of people happy we do not feel in this instance that the frustration or confusion Mr. [redacted] is feeling right now is a reflection of Fortren Funding LLC and how we do business. Mr. [redacted] applied for a substantial mortgage loan with Fortren Funding LLC and refused to fill out the application in its entirety leaving out some of the most important pieces that go into qualification yet wanted back from us what his exact approval terms would be. As anyone reading this would have probably experienced in their lifetime, you cannot get a basic credit card without providing such information let alone for a large mortgage. Our customer service representative explained all of this to him and not until he gave Mr. [redacted] an idea of what he has seen the highest qualified borrowers get approved for did Mr. [redacted] finally provide what was necessary to finish the mortgage application. The next day we provided Mr. [redacted] with what he was actually approved for based upon all of his loan characteristics and unfortunately it was different than his expectations. While we regretfully have let this borrower down in his own mind, it is to no fault of Fortren Funding LLC and its business practices and it would recommend to Mr. [redacted] that in the future he give full disclosure of everything requested at the time of initial financial applications for credit. Mr. [redacted] was called back by our