Frank's Auto Repair

Complaint: ***
I am rejecting this response because:The information listed is untrue, and I’m disappointed that misinformation would be given in this forum When I stopped in at the end of the night, Jason told me what “my portion of the total” would beI was a little taken aback as nothing was told to me as far as the inspection or even this “good will gesture.” I asked Jason what the cause of the issue was and he told me that didn’t know and were stumped I told Jason I would get back with them. So as I predicted, they did not inspect it and determine it was something that happened because of the problem they worked on my truck for(Even if it had been part of this issue, I paid them to fix it) But it wasn’t.This is still very simpleI dropped off a vehicle with a working radioI picked up a vehicle with a radio that doesn’t work By offering to pay for part of the damage they caused, they have already admitted fault.I am asking they respond honestly and ethically and replace what worked before they broke it I paid them almost $2k to repair other issues that the truck had before I took it to them, and that was my responsibility The radio they damaged is theirs
Regards,
*** ***

A phone call came in from *** *** requesting a GT-350R Mustang. Our Ford Sales Manager, Kevin H*** received the phone call and Mr*** informed him he would like to put a deposit on a GT-350R Mustang. He also mentioned that he would be titling the vehicle in ***, if we were
able to secure one. MrH*** took the $1,deposit on an *** CC and explained to Mr*** that there was no guarantee when or if Spradley Barr Motors, Incwould receive an allocation for a GT350-R Mustang. Mustang GT350R's are a limited commodity with Ford Motor Company (total manufactured is estimated to be around vehicles). Chances are Spradley Barr Motors Incwill be extremely fortunate by the year 2019, to be allocated even of these vehicles. Sometime after the original phone conversation, Mr*** emailed our Fleet Manager, David S*** and indicated his intentions were to have this GT350R (when and if allocated) shipped directly to ***. Once we learned of Mr***'s intention to take the GRT350-R to ** we notified him that we would need to rescind the transaction and refund his $1,deposit. Regardless of Mr***'s interpretation of ** emissions laws, Spradley Barr Motor's Incdoes not sell new vehicles into the state of **. If and when Spradley Barr Motor's Incis allocated one of these vehicles our intention is to bring it here to Wyoming. We received notice from *** on 07-27-that Mr*** had cancelled his deposit with *** ***. We consider this matter to be resolved. Best Regards, Robert W***